Neil was absolutely fantastic! He spent his time patiently going through iterations of adjusting my guitar until it was just right. He not only did the work I came to him for, but he also changed my strings and spent time cleaning my guitar as well. Finally, the rate he charged was more than reasonable. Overall a great guy with almost 45 years of experience. I will definitely be coming back if I ever need anything for my guitar. Thank you Neil!

Neil Sargent is the best, hands down. Absolute legend, and for good reason. You dont work on guitars for this long without becoming a master of your craft.He knows everything there is to know about guitars, and can do anything that needs to be done. If you’re able, stick around for a bit while he works and you’ll definitely learn something. Take him up on his suggestions; he gives great advice.He’ll find all the parts you need, and will expertly perform all the necessary repairs and adjustments. He can do anything. You’ll also get to hear some great stories while you’re there.Call him up and let him know what you need, he’ll tell you to come on down to the shop. He works extremely fast, and doesn’t charge enough for the excellent work he does.He’ll never ask for a tip, but we want to encourage everyone to tip him well; in most cases we suggest paying double what he asks, because he’s just that good.

My Martin took a fall and stopped playing through the amp. Took it to Guitar Center yesterday and the technician said he didn’t know what was wrong after opening it up and taking it all apart. So I called PGR today and got my repair today from none other than the owner, Neal Sargent. His 45+ years of experience identified the problem almost immediately and he soldered the broken connection and my guitar is all good. God bless you Neal … Jesus loves you and so do I 🤟🏻

Neil is a truly exceptional luthier / guitar tech with over 40 years of professional experience. His quality of work is second to none, and his rates are more than fair. Neil will always be my go to in Houston for any guitar adjustments or repairs. Highest recommendation.

So Neil does excellent work for very fair prices and is a legend in the city of Houstons music community. Hes an outstanding guitar repair guy and luthier. I have been taking my guitars to him for over 30 years and have never been dissatisfied with the quality of work he provides.

This is my go to for guitar setup. Really knows his stuff and makes my guitars easier to play since Im new to playing. He doesnt charge much for the quality youre getting, so tip him if you can. He deserves it anyways. Gives great advice and just overall pretty cool guy. Thank you Neil!

Went in to Neils to get a tailpiece replaced on an Ibanez AFJ81. I brought in an AFJ105 tailpiece to replace it with a better part. This guy went the extra mile with some little things that I saw since I stuck around, did a bit on the fretboard, polished up the metal hardware, and filled the old holes that didnt line up for the new tailpiece before drilling the holes it needed. After finishing, he checked the action, set the bridge as best as possible for a non-adjustable model, and even cleaned out the cable socket.For all this, he asked for hardly any money at all. I can say that for any broke musician, he really does the best work you can get and he honestly asks for far less than he could get away with. Its worth it to stick around and listen to what he has to say. Hes a personable guy and youll learn something. No bull, though, hes honest and hell bring the best out of any guitar you bring in.An important note, he only takes cash. He wont ask for a tip, but you stick around and watch him work and youll see that if you pay double what he asks, youll still be getting a bargain.

I have been using Neil Sargent for guitar repairs and set ups since the 90s. Never a compliant. Great work.

Amazing work. I took in an old acoustic guitar that was sounding terrible (rattling, etc) and he explained to me exactly what was wrong with it, and furthermore he fixed it and it sounds amazing now. Would recommend to anyone.

Neil Reminds me of what you get when you combine expert craftsmanship with a lot of humanity. Transparency and professionalism that is unparalleled. I’ve been to him twice for two of my guitars and I don’t see myself going anywhere else. I would recommend a million percent.

Mr. Neil was so nice and professional. He knows what he is doing. He charged a reasonable price on my repair

I brought my Fender Strat Plus in. He was at the bench working on a guitar. He finished working on that one and started on mine. He meticulously examined and cleaned the guitar first and then adjusted the nut and bridge. We talked while he worked and 40 minutes later after putting on a new set of strings he handed it over and I played it. Oh, my it was so sweet. I cannot recommend him enough.

A perfect experience. Walked in with my Telecaster that would not keep tune. After Neil worked it, it plays better than it ever has. Great conversation while working also. Neil is the best....

I rarely write reviews, but this was an exceptional experience. I bought a used guitar that needed some adjustments to lower the action. Whereas I would have had to leave the guitar at a shop if I had taken to a large scale store, the entire process was done before my eyes and he explained what he was doing and why it was being done. He only did what was necessary, replaced the strings, and charged me next to nothing, my guess is probably a third of what a large guitar shop would have charged me. A fantastic, knowledgeable and very honest guitar repairman. Thanks, I will undoubtedly be back.

In the short time I was there, I learned a lot about my bass, and limitations on setups. He answered all the questions I had.Neil is no BS, and I really appreciate that.He got my bass playable.

Showed up Saturday afternoon and there was one person in front of me. Neil was working on guitars while we waited. Fun conversation and very personable. He fixed my guitar while I waited and shared tons of information both guitar and not guitar related. Nice afternoon and looking forward to playing some geetar! Will return! Great value too.

This guy does excellent work. His prices are fair and he explains everything. Highly recommend.

Amazing guitar technician, but he loves what he does, and knows guitars perfectly well. Tons of talent.

Took my Fender Strat 62 AVRI Sonic Blue to Neil to install 3 pickups, he installed it right on the spot and was super nice guy. Gave me an awesome price as well, will go to next time for my next guitar tech need, A+++

Its getting harder and harder to find true consistency these days; nothing seems to stay the same. After visiting with Neil this week for only the second time in thirty years I can say he is genuine icon. When I stepped into his workshop it was just as I remembered from the first time even though he moved to his current location years ago. His work, performed on the spot, was meticulous; he really knows his craft.If you are in need of a luthier, look no further.

I thought I was going to have to leave it there but to my surprise He fix it right on the spot ! And I sure recommend him !!!

Im surprised I havent left a review already because I have entrusted Neil Sargent with my instruments for over thirty years. If youve never met him and are using this and other positive reviews as a basis for using his business I have a few suggestions. First, clearly state what you want done (write it down if necessary).Second, do not plan to drop off and leave. You might miss a great opportunity to learn something, or if youre nice, actually have your instrument looked at then and there. Third, keep your expectations reasonable. A Chinese-made instrument isnt going to sound like a Martin. Fourth, bring cash (see the second suggestion). His prices are more-than-reasonable and if you have any appreciation for his craft youll tip well.

Drove a couple of hours to let Neil look at a recent on line purchase an old Kay acoustic to try to make it more playable. While he was looking it over, customers were coming in to wait. He continued to give my guitar his attention. He discovered a faulty neck reset, a piece of wood taped inside used to brace the bridge, and a truss rod that was not accessible. He said it would be cost prohibitive to do what needed to be done to make it more playable. He didn’t charge a dime even though he put in at least 40 minutes of bench time to diagnose the problem. Neil is an expert and professional in every way. I wouldn’t hesitate to let work on any stringed instrument.

All the five star reviews for Neil hold true! Very friendly, knowledgeable, thoughtful, honest, and skilled. Took a used guitar I bought in to get set up and was in and out in

This place is a rare find these days. A one-man shop that is like walking into a time warp. The place is filled with guitar pieces and parts, old concert posters, books... and Neil. A very knowledgeable and skilled craftsman. Thanks to Neil, my old Martin is back in one piece... it still looks like its been through hell and half of Georgia (it has actually), but it plays and sounds amazing!

Have some patience, the guy does amazing work. Hes not good at saying no, so be prepared for a long conversation if youve brought in a ratty instrument not worth repair - it will take him a little while to tell you that. Honest, excellent work.

Neil expertly repaired some structural damage to a 40 year old acoustic guitar. Price charged was extremely fair. Recommend.

Got my guitar back from Neil Sargent with 7 new frets, a new nut, and a re-glued under the bridge brace that was coming undone. It sounds and plays great. This is the 3rd time in 25 years Neil has done fret replacement work on my old Martin. Over those years hes also done a couple fret dressings, installed a couple of pick ups, reattached the bridge, replaced my tuning machines and pick guard. I play professionally 2-4 gigs a week and I highly recommend him.

Neil is an Honest and Experienced Luither and Great All Around Guy.

Neil is extremely knowledgeable and straight forward. More than just reasonable prices. The man does excellent work all across the board!

Neil is the kind of guy who really cares about what he does, and it shows in his work. I recently got my guitar setup by him and its the most thorough and comprehensive setup Ive ever had. My guitar has a new life to it, and I havent enjoyed playing it this much since it was brand new. Ive had my guitar setup many times by many different people, but Im sure I wont be going anywhere else for maintenance from now on.

Neil Sargent is a guitar repair legend in Houston. He applies his thorough knowledge of guitars to your specific needs and completes the work quickly! His prices are very reasonable and the quality of his work is top notch. He is my go-to person for anything related to guitar set up and repair.

I brought a relatively inexpensive guitar (Loar-14) to see if Neil could change the action and make it a bit more easy to play. Neil really took his time working on the guitar yet he didnt really charge me very much. The guitar plays and sounds so much better. I cant see myself taking my guitar work anywhere else.

Neil did a fantastic job setting up my old Gibson ES 330. He is very meticulous luthier and patient in his work, plus ... he shares a lot from his incredible knowledge and experience. Truly Amazing!I got nothing to add to what others already said, it is true. I am absolutely happy with the result and will definitely return.THANK YOU VERY MUCH!!!PS.: Indeed I came back and he cured my Gibson Les Paul as well, from the disease of an permanently detuned G-string.THANKS AGAIN, NEIL!

Neil Sargent is a true master craftsman for guitars. He can make adjustments that make them feel like the original designer intended. Reasonable prices.

Every guitar I have had set up has been spot on! Neil is a single man operation. If he seems abrupt it may be due to his work load. He will not sugar coat things. His work speaks for itself. I myself have never had an issue with his personality as one of the reviews states. You will not find anyone in Houston that works magic like Neil for his amazing rates.

Ive been bringing my guitars to him for years. His work is always top notch and pretty inexpensive considering the level of craft youre getting. Check out his custom guitars.

Neil Sargent is the best with the most experience for the cheapest that Ive found. He also, compared to other repairmen, techs, and luthiers in Houston, will talk to you way more, reveal way more of his process and shoot pretty straight with you if he doesnt think you can accomplish what you are after. It is true that some people want their $200 guitar to play perfect, (or their $1000 guitar for that matter, doesnt buy what it used to) and if that is the case, Neil is not gonna be the guy to just BS you and take your money for a fret leveling or whatever if it is not gonna get you your desired goal. I even think he under sells himself. He told me that putting a bone nut from scratch wouldnt make my guitar sound any better, all things being equal. I had him do it anyways, and sure enough, maybe it is totally perception but Ive been playing for twenty years, and yes it sounds better, with better intonation. The fret leveling he did to my strat looked perfect even from a distance and made every note sound practically identical to each other, whether I want the action so low it buzzes or high for a full sound, all notes even. I never knew how much a guitar could improve without changing hardware or pickups. And Ive had other guitars fret leveled without as good results (I wont say where). So far, he has taken about a week for anything like a bone nut from scratch or a fret leveling, simply because he had other customers orders to get to first. I wont take my axe anywhere else at this point.

Took my tele in for its set up. Very friendly, knowledgeable, and played close attention to detail. I will make the extra drive for this type of service. Also letting buddies know about this place.

Neil is the man! He is an experienced craftsman that knows about guitars, the people that play them, and what can go wrong with both.Take your guitar to him. He won’t disappoint you or your wallet. A+

Neil Sargeant is the only person I will let work on my instruments. He has the cheapest prices by far in town and provides the best service, do dont try to haggle with him. I usually pay him more than what he asks for because I feel guilty paying the ridiculously low prices he asks for. He only takes cash, and will be more than happy to give you an estimate if you call him ahead of time. This guy builds instruments from scratch, so he knows what he is doing.

Neil was not only amiable and lively - he serviced my G&L 2000 Bass for a great price and I was very happy with the results! Reinvigorated Bass and Happy owner!

Seen the rest ...hes the best....

Neil is the only guy that I trust in Houston to work on my guitars. He always exceeds my expectations and just delivers great work. Cant recommend him enough if youre a player.

Superb guitar repair person and aficionado. Just walk in. Great conversation as well.

Expert work, more than reasonable rates. Probably the best in the greater Houston area.

Pretty much what everybody else has said, Neil knows what hes doing, I wont go anywhere else

Extremely knowledgeable, fast friendly service, very high level of quality work.

Profesional service! Got my guitar playing like butter!

From what I heard, hes the man. Ill let you know in a few days.... Awesome

Always professional work

Fantastic repairman, does most jobs on the spot, very reasonably priced for such wonderful service

This can only be Neil Sargent? Yeah, he’s the best in Houston...

This mans the truth!

The last guy who tried to fix my Tele(caster)--who I knew relatively well--didnt fix the problem, told me I had to replace some electronics, and charged me $20 mainly just for looking at it.So, in a recent attempt to fix my guitars electrical noise problem again, I went here just based on the other Google review. The place is barely marked from the street--it just has a 909 on the mailbox--but I went in there and waited patiently while he fixed my guitar. He charged me ten bucks and my Tele plays like new again. Neil seems like a legit guy.

Neil is great. He usually can do your repairs while you wait.

He was professional I just need to contact hafner in Germany someone help me I need a volume knob from hafner in Germany

Neil does awesome work great guy great price .

Neil is the best!

The best guitar repair in Houston.

I dealt with Neil a few years ago and was amazed at the difference he made to my guitar. Totally worth it!

Good work and cheap

Good guitar service, been going there for decades

Always the best!

Neil is the Only person I trust with the repair of my guitars.

I contacted him via phone call for rates and suggestions on repairing my guitar and he was very rude and snobby couldnt pay me to go there as a customer honestly

Always great work!!

Neil is a master luthier.