user
Joe Myers Mazda
16500 Northwest Fwy, Houston, TX 77040, United States
Appearance
Joe Myers Mazda
Comments
Sa
Review №1

Awesome customer service! Quickest and easiest time I have ever spent getting a new car. Definitely recommending those who are looking for a car to these guys! I will definitely be back in the future!

Mo
Review №2

I have now purchased 3 vehicles from the dealership and never been disappointed. Nester Alvarez helped me out Saturday and I was in and out of the place in less than 4hrs with the best deal ever!!! Both Nester and the general manager Ralph Samuel emailed me to thank me personally for my business with them.🙂👍

Ro
Review №3

Joe Myers employees are the best. They shine like beautiful stars. Thank you.

An
Review №4

The sales people where nice and personable, which I found unusually for a dealership of any kind previous to this car buying experience.The prices of all cars were a eye opener to me because I don’t buy often, but the prices at Joe Myers Mazda are reasonable.Brian, I want to thank you for your outstanding service!!!

Gr
Review №5

I’m leasing a 2019 Mazda CX-5. In August my car over heats, and Mazda has it towed to their 290 location where I leased the car. They first tell me it’s a thermostat, and it would be a week. They gave me a small Chevy Spark as a rental. It floods where I work, which is the reason why I have an SUV! I didn’t make a big deal, because it was going to be just a week. Then they tell me it’s not the thermostat, it’s a fan. They get the fan in, but it’s the wrong part in the right box. So another week. Then they get the fan, and it’s not the fan. Now, they are replacing the whole engine! They have had my car since August 3rd, 2021 and it still isn’t fixed. It’s a 2019, and already needs a whole new engine? I want to get rid of it because I’m worried about future issues. I don’t have the car to trade in, and they want to “help me out” by putting me in a 2021. Why would I want another Mazda after the experience I’ve had with the car, and their service isn’t that good either. If I don’t call, I would not know anything because the service department does not follow up with me. This is the first and last time I purchase a Mazda. I understand things happen, but the service I have received is very poor quality. As soon as I get my car back, I’m trading it in for something else. With a company that has higher customer service, and better car quality.

Ki
Review №6

The experience at Joe Myers Mazda was a great experience for me First the phone call experience was great made me feel welcome. On arrival the pleasant smiles before going in and afterwards was beautiful and then my sales man Mr. Rolando was the most caring and pleasant young men I have meet in sales in a while he did everything to help me and made me fill good about the deal. Thank you let’s not forget about the finance young man Mr.Jonny thank you for your professionalism and your honesty. My overall experience was one of the best in my life. Thank you Joe Myers team for making this experience a great one.

Fr
Review №7

Exceptional Customer Service, we had a tight budget to work with and the sales team went above and beyond to ensure that we got the vehicle that we wanted, they even went to another dealership to pick up a car to ensure that we got the color of the vehicle that we wanted. Great Experience! Kia for life.

Lu
Review №8

This is my 2nd time buying a car and service is the best. We came back because the first time I was here I had a great experience buying a car. I will return again next time I in the market for a new car.

Pa
Review №9

I would not recommend buying a vehicle from this dealership. I bought a car from them that they advertised as new that ended up having some significant cosmetic damage, that is now my responsibility to fix. At the time of purchase I was told I would be receiving a new tire to replace one that had some damage to it, but I was never called back regarding that, even after reaching out several times and being told that they would call me back with the correct info. I feel as though they are dodging this issue. Additionally, when purchasing the car, they messed up on the titling of the vehicle and failed to communicate effectively with us about clearing the situation up. I feel as though the transaction of this car was shady and I feel like I was taken advantage of by being sold a car they advertised as being in new condition when in fact it had some prior damage that they did not attempt to fix. As for the car itself, I really enjoy the CX-30 but wish I had bought it from a different dealership that actually cares about not scamming their customers.

As
Review №10

Very happy with my purchase and the customer service I received. I hate car shopping, but Brian in sales was great and made it easy! HIGHLY recommend asking for him if you’re looking to purchase a vehicle! Very patient, knowledgeable, wasn’t pushy, and was able to give me exactly what I was looking for. Thanks Brian! Jesus in finance was great and John in service has excellent customer service skills. I’m happy with my purchase and how I was treated and would recommend anyone who is looking for a Mazda to purchase here! Thank you Joe Meyers Mazda team!!

Am
Review №11

Branden in the service department was great! Very helpful and made sure the experience was pleasant. I will be back.

Al
Review №12

As a first time buyer I came in without really knowing if I was going to buy a Mazda but seeing the car in person made it all worthwhile! Carlos helped me out to choose one that I liked; hes very nice and I am grateful for the help! I got a great price considering its a new car and overall my experience was a positive one. In the future Id like to buy from here again.

Al
Review №13

We bought a car from Brian at Joe Myers Mazda and it was a great experience! Brian was super knowledgeable and when push came to shove, Mazda worked with us to make a deal we were comfortable with! We also really liked Jonny in finance! Super funny and explained everything to us very well, and I felt like we were out of finance in under an hour. Great experience at this dealership and with Brian and Jonny!

Sa
Review №14

The people were friendly and helpful. The waiting room was comfortable enough, but very cold! They completed the work on my Mazda within the estimated time frame, including additional work that they recommended. The cost of the additional work sounded high, and I said that. I was told that was because they only use genuine Mazda parts. When I got my bill, they had given me $25 off instead of only $10. That helped a little...

Al
Review №15

Great place for car service. Brandon, in service, was very professional and polite. Thank you Brandon!

J
Review №16

After I was let down by Joe Meyers Kias customer service, we decided to look at Mazda. If youre looking to buy at this location, look for Luis, hands down the best salesmen I have ever dealt with. Patient, knowledgeable, and honest. Fought for us in getting a great deal in these times where car manufacturers arent pumping out cars as fast as they used to. We are happy with our Mazda 6!

su
Review №17

Our buying experience with Fady helping was amazing. I had gone to dealership with 2 of my kids and Fady helped all the way from receiving us at the door when we came to the time we took delivery of the vehicle. Fady gave my toddler paper and pen so that she is occupied while we talked. Also when we were leaving I realized we were running low on gas on our old car, Fady helped us in filing up the gas.

Fa
Review №18

Very thorough and patient with setting up the features in the SUV that I had questions about.

Ti
Review №19

Highly recommend. The staff was kind and knowledgeable enough to answer my questions. As a customer, I also felt like pricing was fair and Carlos made sure I was taken care of. If you’re car shopping, it’s worth a stop-by. It’ll be my first stop next time!

Gr
Review №20

The staff were great to talk with and very nice. Amin, Maurizio, and and Johnny were great to work with and helped work out a great deal.

Ja
Review №21

Went to Joe Myers Mazda just looking and ended up falling in love with the CX3. It was the only one on the lot at the time and they made a deal I couldnt pass up. James is the man to see. Straight forward, no lies or hassle. Easiest car buying experience I have had.

Am
Review №22

Everyone knows buying a car can be stressful.... I will honestly say, Joe Myers Mazda made it painless and easy! I shopped and applied for financing online, they called and told me I was approved, I chose which vehicle, arranged a time to go in the next day to drive it and they had all the paperwork ready. I was out of there in a little over an hour. So easy, so quick, and so helpful! I will recommend them to anyone and they’ve made a customer for life!

Ra
Review №23

Customer service is poor with little feedback provided, the staff acts like deer in headlights when you negotiate. Low ball offers are their firm pricing for trade ins, easily got $3k more on my trade at carmax 2 miles down the highway from Joe Myers than they were willing to offer.Response time is ridiculously slow, they may be still using dial up internet to run their dealership. All in all, after buying 2 Mazdas from this dealership, I will not be returning for a 3rd. Team Gillman Mazda and Jeff Haas Mazda have much better service, more fair negotiating and lower pricing.

Ja
Review №24

I have taken my Mazdas there for almost 10 years. They have always been very professional. Brandon always takes care of me. I trust them. Took my van in to have breaks and other maintenance done. Feels like I am driving a new van.

Je
Review №25

I bought my 3 previous vehicles from another dealer. I thought I had recieved good service from them. However, after the experience I had with Joe Myers mazda, it is clear I must have been blind. I dealt with Maurice. I highly highly highly reccomend getting ahold of him if you are looking to buy. Look, I called, shot them straight and they did the same for me. They werent pushy. They listened to what I I was wanting. I did know my budget and I knew what price would get me there. I didnt look above that range. You have to be realistic in that aspect. I have never had a dealer be so upfront and honest. Even Polab in finance was fantastic. So listen. My experience was beyond what I expected and far beyond what I felt any dealer could do. I WILL be going back to them on my next purchase. I suggest you do the same.

Na
Review №26

They were willing to help my interest rate to be as low as possible saving me thousands. Great people that will help you at your every need

Ro
Review №27

Drove by and saw several Cx-5s on the lot. Been wanting to test drive one, so we stopped in. We had a particular budget we wanted to stay within and we let the salesman know. He said he would have our trade in looked at then hed crunch some numbers to figure out which Cx-5 would work for us. He ended up taking us to the 2020 with 10,000ish miles on it. Having done my research on prices before stopping in I knew for a fact this particular Cx-5 would be out of our price range. My husband asked the price and the salesman said he didnt know and didnt want to give us the wrong information. I kind of laughed and thought to myself, yeah, id like to see you make this fit in our budget. We test drove it and it was nice, but I knew it would come down to the numbers. Sure enough once we were back inside he showed us a print out of the monthly payments and just as Id expected it was way over our budget. I showed interest in another Cx-5 that was there, but was told it was way overpriced for what we would get. He said something about how they made a bad deal when they got it so now they had to overprice it. When I pulled up the price on their website, the one we were interested in was not overpriced in any way and actually fit in our budget. By that time I was so annoyed with this salesman that we left. Wont be back.

He
Review №28

Great service by qualified technicians. Randy managed things thoroughly. Very positive experience.

Ma
Review №29

Im happy with our experience there. The salesmen, Mauricio and Mauricio, were excellent, very patient, kind and helpful, unlike the common pushy stereotype of salespeople. The finance guy was the best, fun to interact with and friendly. The sales manager Amin was very helpful and went out of his way to give me the info I needed in order to make my decision on a model of Mazda and trim. In order to improve, as there is room to improve anywhere, more attention could be given to little details, such as having accessories from Mazda on hand for customers who had an idea of a car online and realize at the dealership the ones in stock dont have most of these things.. Perhaps making the moment the new car is received more special with little details or touches here and there, seeing a saleswoman in the team would be great also, as we went three times and didnt see any. Overall, the experience was pleasant and Id go there next time I need a new Mazda.

Mo
Review №30

Great salesman James Villalobo. Very helpful,fast service and we got a beautiful new car at a great price. Made buying a car so easy it was unbelievable.

I'
Review №31

Great service A1 customer service ‼️ We had to go back , & get another vehicle, because of their top notch customer service ‼️⚘

C
Review №32

In and out in no time. Great service!

Le
Review №33

My wife love car the She was Impress what the car have one the service was excellent I recommend to my family and friends the sale person was kind andTook the time explain everything the car have the Finance person Was very nice too he proposed different Option for me I am Happy With my beautiful car

Sh
Review №34

I took my car in for service to fix the liftgate, their employee stole my registration sticker.

An
Review №35

I was very happy that I came here to get my beautiful Mazda. My salesman Carlos was very helpful, and I was very impressed with his experience and knowledge. Carlos, keep up the great work, you have a great future ahead of you!!! Thank you!I was also very pleased with the finance manager Polad. He was very friendly and relaxing to talk to. He wasnt pushy like some finance managers that push you into buying so many things that you dont need. Thank you so much Polad for understanding my situation, I really appreciated that.

Am
Review №36

I recently visited Joe Myers Mazda for a routine oil change. This was the first time Ive been in since they started using the video to virtually present their work and inspection report. It was pretty cool. As always, the staff were friendly and I was happy to see social distancing in effect.

Ca
Review №37

Randy was very helpful over the phone and in person when i came to get my car serviced . Very effective .

Ma
Review №38

They were a great help to me...

Bi
Review №39

Prompt, thorough, and reasonably priced help. It was my first time having my Mazda 6 serviced at Joe Myers Mazda. Will definitely go back.

Lo
Review №40

Two words professional and kind staff! I had a service appointment for maintenance and as soon as I walked in, I was greeted with smiles by Jessie and Sean. While I was waiting in the lobby, I was asked by Brian if there was anything I needed. Great customer service throughout. I felt very welcomed and my car was serviced in a timely manner. Highly recommend Joe Myers Madza :)

So
Review №41

Great customer service & very quick waiting time isnt long

Ch
Review №42

Service department reps were friendly however I was not pleased with the service to our car. After declining repairs to our vehicle, we were told we could pick up the car the next day and it would have been washed upon arrival. The next day, the car was not washed. To make matters worse, when I got home I noticed that the hood was not closed. After opening it, I saw that the air filter cowl was not secured at all and the air filter itself was sticking out of the compartment. I originally brought the car in for a diagnostic on a CEL after telling them I had found a code using my own OBD scan tool at home. They basically gave me the same info I already had but charged $140 for it. I also asked if the transmission oil could be checked and they said they would but they didnt. Tried to charge us over $1200 but ended up finding out it only needed a new battery. Felt like they just tried to do the bare minimum to assist us and employed money grab tactics like charging $70 for a cabin air filter that is less than $20 on Amazon. Bought the car their new but unfortunately will not be taking it back for service again.

Ja
Review №43

This is my second time purchasing a vehicle! They are always welcoming, helpful, and go out of their way to help me get a good deal! Highly recommend!

Va
Review №44

This was my first service appointment at Joe Meyers and it was the easiest thing I’ve ever done. The technician sent a video explaining everything as they inspected the car and attached the quote enabling me to select what work I wanted done. Super easy, convenient and top notch customer service! This is definitely my new dealership!

Da
Review №45

We worked with Maurice and were very happy with our new CX-5. My wife wanted the Turbo so we got a white Grand Touring Reserve. This is my first Mazda and so far very impressed with the quality of the car. Experience with the dealership was awesome and was fairly easy to go through the paperwork. As a sales person, Maurice was awesome.

Le
Review №46

So I have purchased two vehicles Joe Myers. Both times Ive had an amazing experience. The sales manager Vince and sales director Nick are awesome. They made sure they got me in the car I wanted and actually listened to me. When I got my car serviced Chris was patient and very informative. I can tell at this place I was not just another dollar. Thank you guys!!

Ed
Review №47

I worked with Maurice. Great customer service! Had answers to all of my questions. I bought my new Mazda CX-5. If your looking for a great deal and no pressure service go and talk to Maurice at Joe Myers Mazda they will fix you up and put you in a great vehicle!

Sh
Review №48

The service Advisor Sean and Mazda Parts associate Kenny were a big help. Excellent customer service. Would highly recommend This dealer in specific. ALSO GO MAZDA!!!!

To
Review №49

Sale rep was very helpful

To
Review №50

I worked with Maurice while looking for a new vehicle. He was great! Approached me as soon as I stepped onto the lot, and found all the best options to get as close to my desired monthly payments as was possible.

Ex
Review №51

My guy Sean in parts/service is the absolute truth and definitely has some of the best customer-service-etiquette qualities Ive experienced throughout my years. He goes above and beyond each time I have brought my vehicle in for servicing. I would definitely recommend and I dont recommend hardly at all.

Ro
Review №52

My experience was excellent. Maurizio was very knowledgeable and helpful with my purchase. I would recommend both Joe Myers and using Maurizo as my salesman again. Thanks again for a wonderful experience.RA

Fr
Review №53

They listened to me.Found the problem - gave me a solution.order the part and replaced it.the service is the best. go there if you need any help!

Ni
Review №54

I always bring my Mazda here for service.I trust the staff and technicians to tell me exactly what needs to be done. they are always knowledgeable and concerned that you are satisfied.

Ya
Review №55

My girlfriend leased a car with Joe Myers Mazda. Brian Hijazi was our sales consultant. The entire process was very smooth and stress free. We did shop around, but Joe Myers offered us the best deal. If anyone is looking to buy/lease Mazda, this is definitely the location to keep in mind. Ask for Brian when there; his customer service skills are fantastic!

El
Review №56

Awesome Customer service. Octavio the sells person was very proffesional and patient with us.

Tu
Review №57

Very quick service. They help to replace my car airbag within an hour.

Co
Review №58

I have purchased two cars from this Dealership. Both times I have experienced great service. The sales team took the time to answer my questions, and for those they didnt know specifically about they went and found those answers. They Let me test drive several models before making my decision. If I decided to get a Mazda when it comes time to get a new vehicle I will be back to this dealership.

Ji
Review №59

Loved the new service where they text you the recorded walkaround of your car and the service mechanic speaks to what he found upon inspection. Then, an online selection of service items and checkout. Easy, quick and socially distanced!

Za
Review №60

Great service. All were very courteous and helpful. Problem was explained on video showing problem areas in a way I could understand. Very happy with the work.

An
Review №61

Best car buying experience!

Jo
Review №62

Dealing with people at this place is extremely painful. Very pathetic customer service. I will not recommend this place to anyone. My recommendation would be to stay away from this place for the sake of peace of mind.

Aa
Review №63

Generally good experience. Got a couple grand off MSRP for a 6.

Je
Review №64

I had a wonderful experience buying my new CX-30. Thank you to Brian and Brandon for treating me with courtesy and listening to my needs about not spending a lot of time in the dealership. With the pandemic, buying experiences are different and they worked with me to complete the transaction remotely.

Ke
Review №65

We purchased two Kia’s from Joe Myers back in 2018. We had a great experience then and an equally great experience this time as well. I think the entire process only took about 2 hours and my wife loves her new Mazda. Thank you guys again for always providing such great service. I’m sure we will be back again soon. (BTW - I still LOVE my Stinger!).

jo
Review №66

Reached by 2:15 pm , signed the Agreed price by 4:10 pm , after test drive , trade in deals n negotiations . Waited in the lobby chair up to 6:30 pm to be called in to the finance office .Felt left alone ,no one came to say a hi or courtesy check .... first time ever experienced in a dealership.. Might be as per them I got a rocket bottom price deal ??? Or short of staff .. what ever be in case “ customer is the King “. If asked to some $50-100 less or do some more work in the numbers, never heard from any salesperson saying “ “Don’t insult me “ !! But the finance guy was very helpful and understood the that I was upset of the whole waiting time , he wrap up the signing paperwork’s and out from the room with in 30 minute.. I spent straight 5 hours to get the key Of my new car!!!!

Jo
Review №67

I absolutely LOVE my bright red Mazda3 2020. It replaced my 2017 red Mazda 3 lease. And the relationship I built with Brian was sound and reliable. In my exchanges with him, he was always respectful, knowledgable and he had a natural ability to explain the new features with clarity and ease . I really appreciated his candor and style of communicating. I bought my car the week after Memorial Day, when there were incentives (and Covid19) affecting my decision. The only blemish in my experience was that his boss backed out of the deal Brian and I made . 2 or 3 days later, with whatever incentives reinstated, the manager came back again with the same, original, agreed upon pricing. That --- was NOT cool. That manager could have honored our agreed upon price, especially when he quoted one thing and then took that offer back as well. That part of the sale was very disappointing. But I must reiterate my dealings with Brian were always respectful and consistent. I would definitely by another car from Brian.He was helpful, polite and friendly throughout. I believe Brian is an asset to Joe Myers and Mazda.

C
Review №68

Michael Jarboe went above and beyond what was expected in getting my jeep fixed. Was in constant contact with me to let me know the details of what needed to be replaced, how much it would cost and how long it would take to complete the job. He sent me pictures and videos so that I could see the damage. He helped me to get into a rental car as well. The mechanic did a great job on fixing my jeep & in a timely manner. Im very pleased with everyone at Joe Myers Mazda & would recommend them to anyone needing their vehicle worked on.

Ru
Review №69

Good customer service. Took care of my annual state inspection without having to schedule an appointment during the pandemic. They were the only dealership open as early as 7 am! They got my business. Was in and out in half an hour. Courteous staff.

Ni
Review №70

The Customer Service experience I received was exceptional from the time I walked in, to the time I walked out in my brand new car

Ja
Review №71

BAD BAD BAD BAD SERVICE .....CANNOT EVEN GET HOLD OF THE PARTS DEPT AND OR THE OPERATOR......THIS COMPANY JUST RUINED MY MORNING....TRY CALLING THIS PLACE AND ASK FOR PARTS DEPT PRESS 5 THEN 5 THEN 2 THEN 5.......HELLO AND NOTHING......MIGHT AS WELL TAKE YOUR BUSINESS SOMEWHERE ELSE.....

Su
Review №72

I want to thank everyone for doing a fantastic job on all the work that was done to keep my car in good working order. A special thanks to how clean my car came back both outside and inside. I really appreciate it.Sue LaVallee

Al
Review №73

We had originally went in to just look at cars. Little did you know Carlos was there to help answer all of our questions and we walked out with a brand new car ❤️ From the moment we got there to the time we finished, everyone was very nice and friendly !

Di
Review №74

Perfect service and buying experience! Even during the pandemic, they were handling special safety processes and still doing business. Also, Brians attention to detail was great!

Ro
Review №75

They are a really honest and straight forward dealership with very competitive pricing for all their models.They are also flexible & considerate enough to give you discounted offers that are not subjected to any Pre-Requiste dealer financing thereby giving you the flexibility of choice.My salesman Brian was a gentleman through and through, he was a really nice soft spoken guy who was very informative and empathetic when it came to answering all our questions & concerns regarding the purchase.Polad , our finance officer was also a great guy who was not at all pushy and was completely transparent with us about everything regarding the car.Based on my positive buying experience here I would recommend anyone on the lookout for a mazda vehicle to atleast give a try at this dealership.

Sa
Review №76

Everything was fine, maybe 3 people there already, but even with a reservation I was there for over an hour and half to tighten a brake (from a recall) and oil change. Service is just really slow.

Jo
Review №77

The greatest experience anyone could have with this Dealership , because they go way out of their way to get you what you exactly want in a vehicle ; and they will come through for you and then some .

La
Review №78

Wish it were better...but okay.

Ei
Review №79

Great dealer to buy and service your vehicle. Staff are very professional and courteous. Honest dealership dont push repairs on you and the prices are riggt. Feels like family ! Keep it up !!

Ch
Review №80

My mother and I were pleasantly greeted by Brian who has tremendously made my first Mazda purchase the best experience ever! There was no pressure at all, just an easy going process ! I recommend anyone who is looking for a vehicle to check this location out and meet with Brian you will not be disappointed! Also, the hospitality was beyond amazing. Nothing but great workers at this establishment!

Ro
Review №81

Sept 19, 2020We want to share our great recent purchase experience at Joe Myer’s Mazda dealership located in Houston, Tx. My husband had searched all through the San Antonio dealerships for the specific year and model. Prior to driving from San Antonio, Brian Hijazi- Sales Rep was very responsive to our questions about our car inquiries. Brian was very thorough on the specific product knowledge of the vehicle we were looking for. No pressure… no gimmicks, Brian’s personal attention and professionalism over the phone convinced us it was the worth the drive. Excellent car and extremely happy with our purchase. Brian also assisted us with the coordination of transporting our vehicle to San Antonio.We have received the dealership contact names and phone numbers for customer care requests. This dealership focuses on customer service.Dedication-Integrity-Going Above-Honesty---are words to describe Brian Hijazi’s exceptional customer service and Joe Myers dealership staff. Brian understands the importance of standing behind the cars he sells and taking care of the customer.Thanks again!Bill & Rose

He
Review №82

Love this place. Everyone is always very friendly and go above and beyond to make you feel welcome.I go there for oil changes and my car is taken care of in less than an hour.

Al
Review №83

Great customer service. Joseph is the best. Thank you.

Ph
Review №84

Attendant Chris was very polite and accurate with the information he provided. My car was ready when promised and the receptionist was friendly and had a very welcoming smile Thank you

Ha
Review №85

Friendly people, appointment was honored, car went right in at my time. Coffee machine was out of order(seriously). Didnt appreciate that despite the mask only order, two females were inside for a while, their entire visit, with out masks. The virus is real and since the order cases are down, facts.

An
Review №86

I have been coming to Joe Myers Mazda for several years now and have always found they give great service. This past weekend they took it one step further. My daughter had a problem with her car and even though she did not manage to get the car to them until after 1.30 pm ( it may have been closer to 2) they still completed the work before they closed at 3pm. Excellent service. I highly recommend them.

St
Review №87

With all the Joe Myers advertising Ive seen on tv I expected to see a great waiting room with water, snack and drink machine. Nothing!! The mens bathroom and tv didnt work. Only convo was sign here, your car is taking longer than expected and your car is ready...I didnt expect much....

Ar
Review №88

We were treated very well. The parts manager, Clint, was helpful, and the service adviser , Sean, was also very helpful . Have purchased 2 cars from here and have been happy with the way we have been treated.

Do
Review №89

They sent a marketing letter out for 2020 cars. Was told they didnt have anymore 2020 cars when I stopped by.

Ma
Review №90

I was extremely impressed with the car buying experience I had at Joe Myers Mazda. Carlos was my sales consultant and was very friendly, knowledgeable, and professional. He definitely went above and beyond to answer my questions and make sure I was taken care of. I also had a great time working with Masoud in the finance department, he was upfront, to the point, and very honest.I worked with three different Mazda dealerships and the team at Joe Myers Mazda gave me both the best deal and by far the best experience Ive ever had buying a new car. I drove away with a brand new Mazda CX-5 and I couldnt be happier with it.

Ch
Review №91

They sell nice cars but boy do they never let up on blowing up your mailbox when they have excess inventory. Never, ever give them your address.

Pa
Review №92

Love love them! Extremely helpful. The detailing department needs improvement. Joseph and Brian (sales)are an absolute delight. Even after my purchase, very helpful and attentive. BEST CAR PURCHASE EXPERIENCE EVER!👐👋

ca
Review №93

Outstanding team!! I highly recommend this dealership and team. They are courteous, professional, knowledgeable, and have a high standard of integrity as well. The entire team at Joe Myers Mazda goes above and beyond what is required to achieve exceptional customer service.

Ar
Review №94

Johnny was very polite and nice to deal with, definitely recommend Johnny if youre in the market for a new vehicle.

De
Review №95

My second visit for my maintenance checkup since I have become a Mazda owner. I love the car and the dealership. Joe Meyers Mazda has my vote for great customer service. A very nice place.

Al
Review №96

We love this Mazda Dealership for repairs and services. If you like to stay ahead of your car repairs and services, this is the place to go. You can make appointments online or over the phone. I would suggest calling ahead to see when there are less cars coming in that day (you can’t see how many other people will be there when you schedule online).Every time we get an oil change, they rotate our tires and an entire car inspection. If they find something wrong with the car, they will notify you how much it would be and how long it would take (if you get it done that day). I usually have them write it down for me on the sheet, so I can take it home to husband to discuss. Plus you can show them how much they estimated you for whenever you do come in.The personnel are good about notifying you how long your car will be in the service garage, with good estimations.They have a waiting area full of comfy couches and cold water bottles are provided. There is a separate waiting area for those who have children- has some books, a TV (can be connected to personnel Netflix accounts), and animals. This last time, the Mazda employees even asked if my son wanted a balloon. Very good customer service!We found that their prices were actually better than our car mechanic’s prices.

Ju
Review №97

Very courteous and professional staff. My vehicle service was completed in the timeframe indicated. We will be repeat customers!

Be
Review №98

Attentive, prompt. They usually don’t try to oversell me. They fix what needs to be fixed. And during covid days...practicing distancing and masking.

Ju
Review №99

I always have my Mazda 5 serviced here. The service has always been prompt and of the highest quality. They are great about keeping me updated and the employees have all been friendly and courteous.

Ni
Review №100

The entire team at Mazda was absolutely THE BEST. I got to work with Carlos, & he was absolutely amazing to us throughout the entire process. They did everything they could to make this car buying experience as smooth as possible and it showed. Will definitely be buying all of my future vehicles from this dealership.

Information
40 Photos
100 Comments
4.3 Rating
  • Address:16500 Northwest Fwy, Houston, TX 77040, United States
  • Site:https://www.joemyersmazda.com/?utm_source=google&utm_medium=listing&utm_campaign=google-my-business
  • Phone:+1 713-587-9948
Categories
  • Mazda dealer
  • Car dealer
  • Car leasing service
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:7:30AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:Closed
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
Similar organizations