The customer service was very kind and polite to me when I gave them my computer. They were also very efficient and solved the problem with my computer by the next day. Overall one of the best IT fixing experiences I have had.

Great place for laptop repair

Its a convenient spot to get what you need when youre in a pinch and the staff know what theyre talking about. I recommend shopping around to find the best price before coming here. Be prepared to pay top dollar otherwise.

Dont know what Cougar Byte has planned. Shout out to Chris helped get my hard drive formatted real quick. Thanks U Of H. Go Cougars!

Recently, I took my laptop to this store and asked them to diagnose why it freezes at startup. I paid 20 bucks and they told me that we will not guarantee to fix it but we will diagnose and troubleshoot it for sure. They told me that the hard drive must be tested first.After a day, they called me back and told me that we were not able to take the hard drive out because it was stuck to its case! At the end, I had to picked it up with no refund. They just opened the laptop case by removing the screws and charged me 20 bucks without any diagnosis. I believe that they are not specialist at all. I DO NOT recommend this store for diagnosing your laptop... Do not waste your money...

Great service and low prices! I recommend that all UH students do their tech shopping at CougarByte!

I dont understand why anyone would shop here. Some of the highest prices around for the same product you can buy at BestBuy.

Definitely shop around if you can. Low quality products that only last a semester.

Great help. Fast response.

Great environment, great people, and great prices!

Service is really awesome.

Service tends to take quite a while, and they can be rather pricey, but they will get the job done.

Overpriced for what it is