user
Tile Center
8907 Gulf Fwy, Houston, TX 77017, United States
Appearance
Tile Center
Comments
Wa
Review №1

This company was very compassionate to a misfortune we faced. They are honest and value your business. I would recommend this company to anyone looking for good quality flooring and great customer service.

Da
Review №2

I contracted the Tile Center to perform a job related to a bathroom remodeling my wife and I were performing. We talked with their sells representative who was very helpful and honest. The sells representative came to our home measured the areas , made valuable suggestions and did not attempt to sell us anything unsolicited. The job went just as smooth. The installation team were kind, efficient, skillful and timely. My wife and I are very pleased with the product the Tile Center delivered. We would definitely recommend them and plan to use them again.

Ma
Review №3

We purchased our wood floors for our personal home from Tile Center. We were offered a wide variety of attractive options and went with an Acacia Wood flooring option that I am sure will look good in our home. Excellent pricing and wide variety of flooring options. Great service as well !

Al
Review №4

We were very impressed with the Tile Centers selection and staff. They came out for measurements within a week of our initial visit, and we found the perfect granite for our kitchen. The workers were professional and efficient. Love how our kitchen turned out!

Ab
Review №5

If I could give them ZERO stars I would!!! I went in for a specific tile and they wouldnt give it to me because someone else owes money for that tile. How is that my fault ? I dont know the person who owes them money and I dont think its fair that they would NOT sell me the tile. Very upset on the way they treated me. DO NOT GO HERE UNLESS YOU WANT THE WORST CUSTOMER SERVICE !

Ad
Review №6

Affordable pricing with quality work. Im down with that

Sh
Review №7

We have been buying tiles for our projects over the last ~4 yrs from this tile shop and we can confirm that besides having a wide range of selection for tiles, laminate, wood floors, moisture proof floors, backsplashes, countertops, natural stones and more, they also have unbeatable pricing. They contain several identical tiles to the big box stores and beat their prices hands down. Free consultation and installation options are also offered by this particular store, making it a delight to work with for both investors and retail customers. We strongly recommend this store as the go-to store for tiles in Houston.

Mo
Review №8

Superb variety and best pricing in the town, exotic collection and wood. Great part of this they help with installation and countertops for affordable price. Sales person great Jatin and Rio, great service 👌👍👍

Ha
Review №9

The team at Tile Center were so kind, helpful and experienced! I wasted time with other businesses that would take too long to respond or quote but Tile Center literally came by, quoted and completed work within 1 week of me reaching out! Highly recommended!

To
Review №10

This tile place is pretty much a one-stop shop...tile, laminate, carpet, cabinets, granite...a good assortment and very reasonable prices too. Not a huge showroom like I’ve been to while shopping for tile, but not the huge price tag like I’ve seen at those showrooms, especially if they have the tile in stock at the back.

An
Review №11

I had some mold problem in my bathroom that I had to repair and get fixed. I wanted to match my tile but unfortunately it was discontinued since it’s been years. I decided to go with my guest bathroom tile which I purchased a few years ago here. I didn’t think they would have it and have the same problem again but (Jay) was able to help me for the second time 🙏🏼 and find the same exact tile to match and in stock🤗. As always they come to my rescue in being able to help me and match my needs perfectly as well as the pricing (gotta love it$$$). What I love about them is that they make sure you have all what you need (materials) in case you may forget something or advice or suggestions so you don’t run into a problem. You walk in there with an idea (vision) and they just make it better. Be sure to ask for (Jay) he will take care of you with your household (Tile)projects, blessings🙏🏼Grateful. Thank you jay!

Er
Review №12

Sanjay and Jatin, Sanjeev, and Ajay are the best when it comes to customer service. My family and friends are consistent customers of Tile Center and recommend them as much as we can. Best prices, inventory, and quality around. If there is an issue they do their best to do what is right per the situation. Look no further for tile, stone, countertops, wood and vinyl plank floors and more!

so
Review №13

I love the way the staff attended to my needs and they helped me pick out some amazing counter tips and tiles for my house! I highly recommend this place.Make sure to ask for Jay or Rio when you visit.

wi
Review №14

We were at the end of our ropes looking for the right tile for our house, then we went to Tile Center and low and behold we found what we were looking for and Jatin gave us a very good price.I definitely recommend Tile Center. I will be a repeat customer.

pr
Review №15

Working with Tile Center has been an excellent experience. We never felt rushed, got excellent advice and prices. We had countertops installed and the installers were friendly and professional.The countertops look fantastic! We highly recommend Tile Center.

Jo
Review №16

Rio helped us today with finding our favorite pick on tile. He got us the best price and we left happy. He did mention tile was not returnable to let us know ahead of time. Very informative and great customer service. I’d recommend them to friends and family.

Ar
Review №17

Had a great experience twice with mr Rio at tile center. Got our kitchen countertop upgraded with quartz and backsplash done. It was very satisfactory experience so we again opted for them to tile our floor. I would highly recommend this place.

ed
Review №18

The customer service and environment in this place is amazing. I felt welcomed and never pressured to buy anything. The prices were the lowest in town. It is also a plus that they price match. Quality product that doesnt break the bank. Will recommend to anyone!

is
Review №19

Great customer service from Christal! I️ highly recommend her to anyone who goes here. She gives you exact times for them to install, she also helps coordinate with your existing colors in your home. She was a great help! Carpet and flooring are amazing! Thank you!

Bi
Review №20

They over measured the tile needed for our remodeling project, at the end we had a half pallet of tile left over and they would NOT allow us to return. They assured us this was the amount needed, not once but twice! This was NOT special order tile but tile they stock in-house. now I’m left with MANY boxes of tile they will NOT take back! Buyer beware! Move on to another tile store!!

Ce
Review №21

I was referred to Tile Center by a friend and they did an awesome job, fully remodeled my home with them. The materials are top of the line, my granite is very unique and they beat all the estimates I originally gotten. GREAT PRICE, GREAT WORK, GREAT CUSTOMER SERVICE!! would highly recommend to anyone! Ask for Christal she took care of all of my interior design work, super friendly environment. THANKS TILE CENTER (:

Be
Review №22

Pricing was very fair & was very pleased with the work the provided upon installation. Jay (owner) was knowledgeable & provided great customer service by promptly following up with calls. Will definitely recommend!

Th
Review №23

I bought some vinyl floors for my church from this beautiful showroom. The staff was extremely friendly and attentive. They helped me from start to finish. They also offered the lowest price. They match or beat any price!

Ju
Review №24

The Tile Center has very good customer service. They also have a giant selection of tiles, wood floors, granite countertops. I would highly recommend buy from here they have great quality products.

Mi
Review №25

Clean showroom, nice tile selection and helpful salespeople.

Ma
Review №26

Weve had to remodel our house due to Harvey flooding, so we had not given any thought to what we wanted. Christal at Tile Center pleasantly supported us through the decision making. I love her way of helping without any high pressure sales pitch. We gave her an idea of the look we wanted, and she offered great suggestions for coordinating colors and materials. She has an amazing knack for visualizing how everything will go together! We could never have done this remodel without her expertise and knowledge.

St
Review №27

Wow! Im floored with the customer service in this location. Jatin was very helpful I walked in there not knowing anything about the type of floor I wanted to get, he educated me on what would benefit me best for my home. Big thanks! Most certainly will be returning.

Am
Review №28

We had such high hopes, but ultimately, ended up with a shoddy job. We measured before going to Tile Center. We selected our granite and the owner’s son came to measure that afternoon. He called to tell us he did not have enough granite in our selection so we returned Sunday to select a new piece. We loved the new piece and scheduled for install the following Saturday. The installers arrived on time and spent the day cutting. At the very end of the day, they realized there was not enough tile to complete the job. We literally have a huge chunk of countertop with no granite. I wanted to send it all back. The owner’s son acted indifferent. It is a complete fail because I have no idea what to do with the area with no granite. BUYER BEWARE

Di
Review №29

My experience with tile center was amazing! From start to finish they helped me by really listening to what I wanted and making my vision come through. Jatin specifically was great in terms of customer service & through this experience they definitely gained a life long customer!

Wi
Review №30

Bought my tiles, cabinets, and backsplash from here. Lowest prices and best services. Thank you!

Mo
Review №31

Helpful and friendly.

Th
Review №32

This tile company offers great competitive rates! Great customer service, I would definitely recommend this location for a friend. They work well with your needs. Thank you!

Ji
Review №33

Tile Center has great customers services and help out with a short deadline for us. Would definitely recommend to friends and family.

Kr
Review №34

Very clean, well priced. I went in not knowing what I wanted but I was guided well and I ended up getting the perfect tile for my kitchen! Definitely recommending!

mo
Review №35

Have in-depth knowledge on tiles and it’s accessories. Great people and great prices. Am greatly satisfied.👍🏽👍🏽👍🏽

De
Review №36

Large selection of flooring. This was a one stop shop for my home remodel. I purchased my kitchen floors, and everything I needed for a big bathroom remodel. The manager also didnt allow us to purchase from a vendor who he was having delivery issues with. He could have easily taken our money and made us deal with it later, but he did not.

Em
Review №37

Dont bother looking anywhere else! Great people to work with. Wonderful selection of materials. I would recommend this to anyone.

Mi
Review №38

Customer service here was superb. Its never an easy process remodeling but Ive had the smoothest transition with everything here -- all my questions and concerns were answered and I never doubted that I was receiving what I paid for (which was very reasonable).They did a great job with my granite countertops and I couldnt be happier. I wont go anywhere else!

Mj
Review №39

WOW! The selection they had was very unique and very well priced. I bought marble for the flooring of my house and granite for the counter tops. Very friendly and helpful staff. Must visit when remodeling, ask for Jay for his unique style and oppinion.

So
Review №40

Tile Center is our go to for ALL our tiling and flooring NEEDS!!! They are professional friendly and courteous!!! Tile Center made my husband and I feel like part of the family, and I will ALWAYS use their services for upgrade remodels and NEW BUILDS!!!

B
Review №41

I was really impressed by the quality work. They did a wonderful job of tile in our home.i will surely recommend this place.

Ba
Review №42

Wonderful sales people! Found the perfect granite for the kitchen and bath!! So excited!

Je
Review №43

Beware!!!Dont buy from this place unless you are willing to check one-by-one...While loading the tiles I specifically asked if I can bring back broken pieces or if I had to check them all and they told me not to worry, just to bring back any broken pieces.Came back with 5 tiles that came out broken, for which I even called them in advance, just to be treated in a rude manner while having to buy a whole new box...

jo
Review №44

Good selection and variety of materials, affordable and the sales guy was very helpful and knowledgeable.

Tr
Review №45

My husband and I are remodeling the house after Harvey. Cannot say enough good things about this business and the employees. Jatin was so helpful as well as everyone in the store. He helped me pick out tile , granite and backsplash and offered suggestions. I was so stressed and he took a load off my shoulders on the decision making. They will be installing our granite tomorrow and I fully expect to be a very pleased customer once again. I highly recommend doing business with them.Kathy LaGrange

Ni
Review №46

Excellent service & transparency at the time of quotation, no later surprises, going good, best applicable prices in town, most competitive among entire product rages.

Ry
Review №47

The owner is friendly and really helps you find the flooring that you are looking for instead of just trying to sell you something. I will continue to go back and refer friends.

WA
Review №48

DONT BUY FROM HERE BEWARE!!!! I had a floor installed. I paid for professional installation and received bad work. I was promised repairs and never heard back from anyone. READ YOUR CONTRACT BEFORE BUYING NO WARRANTEE OR GARANTEE!!!!VERY BAD EXPERIENCE WILL NEVER SHOP HERE AGAIN.

Er
Review №49

Awesome Show Room, Clean, and Excellent Customer Service!

an
Review №50

Good work and honest people

Je
Review №51

Them guys always help you and give you good prices ask for Rio

Va
Review №52

Was there for 45 mins asking for help no one helped so we took our business somewhere.

Ro
Review №53

Still have not fix my counter tops so sad to rip off beware of this company

No
Review №54

Great tile and prices

Ry
Review №55

Not happy at all with service crack the countertop and left it didnt said nothing and left update they finally came by and did not him did not resolved the issue owner son call me and scream at me so unprofessional BEWARE !!!!!! CAME TO MY HOUSE AND DEMAND ME TO TAKE THIS REVIEW DOWN .

Er
Review №56

This company is so unprofessionalIve seen the owner screaming at a client on Sunday because his countertop had a yellow in them and was cracked, The way the owner acted with the client was so unprofessional, I would never spend a cent in the store.

Do
Review №57

Great tile and service!!!

He
Review №58

I definitely do not recommend this place to buy Tube a bad experience from the beginning the very friendly staff recommend you buy extra material promising to reimburse the money for the excess material and change the damaged ceramics which happened to me be very careful my Hispanic race before buying there many more options and with better guarantees

Information
100 Photos
58 Comments
4.4 Rating
  • Address:8907 Gulf Fwy, Houston, TX 77017, United States
  • Site:http://www.tilecenterusa.com/
  • Phone:+1 713-944-8453
Categories
  • Carpet store
  • Cabinet store
  • Flooring store
  • Granite supplier
  • Wood floor installation service
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–6PM
  • Wednesday:10AM–4PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations