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Photo Rental Source
8584 Katy Fwy #322, Houston, TX 77024, United States
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Photo Rental Source
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Jo
Review №1

Extremely rude and short with customers. I was literally one of their first customers at the old small location. Never will do business with these jerks again.

Ty
Review №2

Super nice staff and knowledgeable about the products they rent. Always helpful if I have a question or need assistance in the field with something Ive rented. They have a great variety of photo equipment and Id highly recommend using them as theyre Houston local right off of I-10.

J
Review №3

Super-quick and extremely professional, catering my last minute same-day pickup rental of both camera-house and lenses 5/5

St
Review №4

Photo Rental Source is the place to go for renting Nikon and mirrorless in Houston. Top notch staff super friendly!

Me
Review №5

Great products, terrible service. Ive met algae with more brain cells than Mark.Due to being robbed, I was going to rent a camera and a lens, as Im in between devices. I didnt see the fine print about the deposit--my bad on my end. I will say though, you shouldnt even allow transactions to go through without requiring the deposit to be paid.So, long story short, I requested a refund. Mark told me it would only take one business day for my refund to go through. This was Monday, and it is now Wednesday.The suuuuper nice /sarcasm/ gentleman that I talked to on the phone a few minutes ago told me that it would actually take 2-3 business days for my refund to go through. He also informed me that if I wanted the money quicker, I would have to go through my bank.Im not sure who I talked to, but he was apathetic at best.Im not ever, ever Im Karen mode—just, have some higher regard for your customers and their money.

Za
Review №6

Ive rented from PRS twice now, and Ive had nothing short of a great experience! Their staff is super friendly, and they even delivered a lens to me early to avoid potential shipping delays with the upcoming 4th of July holiday. This alone shows how much they care about their customers :D

Th
Review №7

The service was fast, Carl was very helpful and it was decently priced

Hu
Review №8

I called to ask about a lens. it was out of stock. no big deal. wanted to ask about renting a c stand what the deposit would be. the guy cut me off before I finished asking All of our prices are on our website (not the deposit but i guess hes to busy and important to answer questions)

Si
Review №9

First time renting a camera lens and the experience was great. They answered all my questions and were very helpful/friendly. Prices were good and service is efficient. Thank you

Me
Review №10

Fast and reliable business. After your first rental it’s much easier to rent anything. Guys are very professional and diligent.

ke
Review №11

I have been using Photo Rental Source since they were in there original location...like ten or more years ago.Great service, great gear, I have never had any issue with them. Just rented their Canon 14mm 2.8L. They have some of the best Pro gear and then some. I am sure I will be back and use them again.

Di
Review №12

If they have the equipment you need, then it easy, quick and painless. Super nice guys to deal with.

Ki
Review №13

Extremely helpful and knowledgeable staff.

Ch
Review №14

They are professional, have great cameras and lenses and are really nice. No complaints!

Lo
Review №15

These guys are awesome. Very helpful and personable. Equipment is exquisite. I have rented a couple telephoto lens from them 5 times and my experience gets better with each rental.Thanks a lot and keep up the good work!

Ke
Review №16

Absolutely focused on their customers needs. I flew in from out of town for a client. I needed a lot of lighting gear and really didnt have a lot of time to spare if something was working or something broke. In anticipation of my needs Matthew tested everything before I got there and also ensured I have a spare flash tube and triggers. I have rented gear from many outfits in the past. Its very easy for me to say Photo Rental Source is one of the top groups Ive worked with.

Ry
Review №17

These guys are great. I’ve only rented a couple times but their prices are fair, they are helpful and most importantly they know what they are doing and take the time to truly answer your questions. Highly recommend for camera equipment rentals.

Er
Review №18

Excellent service and selection! These guys are flexible and very helpful in making sure you get the right equipment when you need it. I only wish they were closer to where I live so I could see them even more often!

Da
Review №19

Great place and kind folks to rent from. First time just make sure you have all your ducks in a row with verification of you are and you’ll be good to go then on. Always enjoy renting from him and they’re prices are awesome!

Ju
Review №20

I walked in to this establishment thinking that I knew exactly what I was looking for. I was going on a trip to Jamaica and wanted a camera that was small, easy to use, and good quality for photos and videos. After talking to the friendly employees, they notified me that the camera I was renting was good, but may not be EXACTLY what I was expecting. They suggested a better camera that ended up having a larger memory card, added a wipe to clean the camera, and explained all of the different features that would be beneficial to a customer like me. The thing I loved the most is that I felt like the staff truly cared about my expectations aside from making a sale. The camera that I would’ve gotten was actually more expensive than the camera I ended up renting and that speaks volumes when it comes to true customer service. I will be recommending this company to everyone I know and can’t wait to rent from them again!

Tr
Review №21

Great place to rent equipment. I accidentally deleted some photos from a CF card and Matt Skinner told me a download that could help me recover the photos. He also said if I had issues to come back and see him. Well I did and I went back to him and Matt was able to recover my deleted photos. Thank you so very much! You are AWESOME!

Sq
Review №22

Friendly staff. Great customer service all in all a very smooth process.

Kr
Review №23

I never write reviews but this place is just awesome! I have 2 twin girls and they actually came downstairs to grab my returns so i wouldn’t have to wake the babies. They also helped me to my car when i rented from them. No problems and everything went smoothly. I was even a few minutes past 6 on returning stuff and they were fine with it. Great place!!

Na
Review №24

I rented a sigma 35mm from them. Was very satisfied with the customer service and the lens.The staff is very efficient, friendly and helpful. Would highly recommend themThe pricing wasnt too bad if you pick up from them directlyThe place is very clean and tidy. They offer some refreshments for the customers at the front.

Ja
Review №25

Been renting here since 2013, always a great experience and they are always professional. Great option when you want to test something out before you buy it.

Ma
Review №26

This is the #1 Go to rental store for any photographer not only for the unbeatable pricing, but the customer service alone keeps my continued service.I have been renting from Photo Rental Source since 2012 when they were at their older location and Wow they have always been cool and laid back guys. You truly cant beat their pricing and they always have most of their equipment in stock or with a quick turnaround. They are knowledgeable. The location is very professional and the visit is always quick and sweet. Ive recommended them to every creative I know. I wish them more success for the future!

Mi
Review №27

They have just been amazing. I have used them multiple times at the last minute for some video shoots and they have always been so accommodating even when I only need some of the equipment for a couple hours at most. The rode mic has been my best experience so far. Sound is really hard to get right but I seriously have had no worries after now using this mic twice from them. Thanks guys, you rock. Also, love the orange paint on the walls!

Br
Review №28

This place has the best customer service I have ever seen in my life. I have been coming here for years. Since the smaller location...They make sure you are well taken care of... I look forward to more business with them in the future.

De
Review №29

Great place to get quality photograph equipment when youre in a bind or have a particular need for something you dont usually use!For new photographers who dont have access to expensive accessories the rates are fair and the return process is so easy. Finding the office in the building can be a little tricky. Its in the South end of the building upstairs to the right as you exit the elevator.

Mi
Review №30

Photo Rental Source is a valuable resource providing great photo equipment and knowledge. Their process is quick and easy and hassle free.

an
Review №31

Super easy and fast to get the lens I need it!!

Ke
Review №32

They might basically be the only photography equipment rental place in the greater Houston area but they are great. they are a good bunch and helpful.Ive never had a poor experience with the company or their employees, be mindful if you are a first time customer you will be asked to leave a deposit if you use card.After the first rental they no longer require a deposit.Great selection of lenses.But during popular times of the year for photography they might have limited stock.

Ca
Review №33

Very Professional Camera Rental Company! Reasonable rental prices and I loved trying out a new lens for my camera. Highly recommend and will use them again!

gr
Review №34

I have rented from them over a dozen times and it has always worked out great! The only thing I would mention is that parking at the office building is insane! Overall it is awesome that a place like this is right here and we can save on shipping. The other thing is that when you rent a lens, you need to calibrate your camera to the lens, if the images are not coming crisp and sharp.

Ti
Review №35

I almost hate giving them a five star review because everyone will start using them--and may get the equipment I want to rent. But these guys are great. I have rented two lenses from them. The initial set up process was very easy. The lens was ready on time for pick up and packed very well. When the rental period was about to end, they called to check if I needed to return it or keep it longer--no pressure either way. The return process was easy--even received an immediate email confirming the return and no issues. I will definitely use them again--and, selfishly, I hope nobody else does. Keep up the great work, guys!

Ra
Review №36

Pretty much the only option in Houston for renting photography gear. Used them twice - one before heading to Maine to capture Fall colors and the other when heading to the Death Valley. Very useful option when in need of super wide or telephoto lenses that are seldom used otherwise.

As
Review №37

Ive rented from here several times and will continue to do so until I either die or own every single lens I could want (ha).The guys (I only ever see dudes here) who I interact with when I make a pickup are great. As a woman in this field, dealing with men who know a lot about the tech can be intimidating, even when I know a lot myself. But I have not once felt inadequate or dumb while talking to them. They are genuinely nice people.The prices for rentals are super reasonable and I love the location. Pick up and return is a painless process and the gear is always in great shape.Pro-tip: Dont place your order in the parking lot and walk in expecting it to be ready. These guys are good and fast, but thats just rude.

Da
Review №38

These guys are so reliable, the gear is always in excellent condition, and they are easily some of the nicest people youll meet. They have good policies, dont abuse their gear. Ive been using them for almost 10 yrs. Its so much more convenient if you are a Houston photographer than renting from a mail service. Ive tried them all. They dont carry exotic stuff, mostly Canon and Nikon... but they have been expanding.

Jo
Review №39

I wanted to try out a camera and some lenses before I made a major purchase of a new camera system. Their website was really easy to use (make online reservation before showing up). The staff was friendly and they even helped carry some boxes down to my car. I had inadvertently rented a lens for a cropped sensor camera instead of full frame, and they pointed it out to me and switched it out. It was completely my fault, and they could have left me to deal with it over the weekend, but they took the time to make sure everything worked. I will definitely rent from them again.

Nw
Review №40

Great place to rent! They were very helpful when I had an issue with my memory card

An
Review №41

Nice service and helpful. Parking on premises is challenging and rent a cop gets pleasure looking to hand out tickets if over 15 min poorly marked spaces. I would not be a tenant at this bldg.

Lo
Review №42

These guys are really fast and friendly! You place your order, walk in, sign that you are picking up your order and BANG! Out the door. The process doesnt take longer than 2 minutes. Items are really nice and clean. Prices are cheaper than other places as well. This is the place to rent camera gear if you are in the Houston area.

Sc
Review №43

Been renting from them for about 3 years. Never had an issue, prices are reasonable. Service is outstanding. Friendly and knowledgeable staff.Couldnt ask for a better place to rent cameras/lenses from.

Jo
Review №44

Since December, I have visited Photo Rental Source every other month. They are absolutely a necessity for any photographer. These past few months, I have rented extreme telephoto lens. This really; I dont need to spend and extreme amount of cash in purchasing a $2,000 lens. I can rent it for two days, complete my project, and return it the next day, and I spent less the $60 bucks. This week, I had the worst day in my life. Due to unforseen events, my entire photography collect was not accessible. I was able to rent a camera, 50mm 1.4 lens, and Pocket Wizard syncs. I was able to quickly get the gear I needed and i didnt have to cancel on my clients. Thank you so much for being located in Houston be being so dedicated to the Houston photography community.

Ni
Review №45

Love this place! Never had a bad experience. Great selection of equipment to rent. Very affordable and flexible. My go too!

Br
Review №46

1st rental a camera here and it was an easy and welcoming experience. Will come back again soon. Thanks for your customer service!

Mo
Review №47

Awesome company and awesome, friendly people! They have the stuff you need and are flexible and doesnt try to nickel and dime you for everything. Would highly recommend them for your all your photography/video rental needs.

Al
Review №48

THE place to rent camera gear in Houston!! Always great service from the knowledgeable guys here! Its easy to find and rent what Im looking for with their broad range of professional gear and thorough website. Happily renting from PRS since 2012!!!

Ma
Review №49

Awesome! Excellent customer service ill give them 10 stars fast they answer all your questions!!!! Never had a problem! Thanks guys!! Gear in good condition and package was practical

Al
Review №50

This is my favorite accidental discover in the Houston area. The staff is so helpful and understanding and easy to work with. I love having this in town!

an
Review №51

These guys absolutely went above and beyond for me when I left some pictures on a CF card! Amazing group! I cant say enough good things alot them.

sa
Review №52

Super nice staff. Laid back and excellent service. Will be renting again!! Highly recommend.

C
Review №53

Super friendly team, seem to be very knowledgeable in their field of work, very helpful to those of us that are just starting out. I hear from friends that their rental pricing is the best in town.

Pa
Review №54

Outstanding service! Very sympathetic during hurricane Harvey. Will definitely use again and refer to others!

Sh
Review №55

This outfit has done me solid for several years now. Ive rented from them countless times and never had any issue with the equipment. Friendly dudes, excellent selection of lenses, fast service. Cant recommend them enough!

St
Review №56

If you need photography equipment ASAP and dont have time to wait, this please is the perfect place for you. They have the equipment you need along with a knowledgeable staff. They understands photography and the equipment needed for your job.

Mi
Review №57

Love this place, recently rented a Mark D III for 10th of the cost of the actual retail price. The body did great over our vacation. The rental company was fast / easy and very reasonable. Will rent from again!

Ke
Review №58

Great service. The lens produced results better than expected!

Ju
Review №59

When I was in a time crunch and needed a light source for a video production shoot, Photo Rental Source came to my rescue. It is a bit difficult to find the place as its on the 3rd floor of an office building. There is visitor parking, but if its full, there is also a parking garage. Upon entering, you will find iPads and Computers around where you can go to their website and see what equipment they have available. So, technically, you could do this at home or on your phone before even coming in, which is a timesaver.Luckily, they had a light that I needed, and I paid around $40 for a weeks use. It was quick, easy, and the service was friendly. They have all sorts of equipment including cameras and lenses as well. If I ever need equipment for a gig and not looking to own it, Photo Rental Source will be my go-to place from now on. Thanks guys!Pros:-Friendly service-Reasonable pricesCons:-A bit tricky to find the place as its on the 3rd floor of an office building

Ma
Review №60

Great place to rent photography equipment , before you buy it or to have extra accessories for different photo or video shoots. Everyone in the office is great and knowledgeable.

Je
Review №61

Its great to know you can trust a company to not only do quality work, but to provide excellent customer service AND speedy results. This company will always get my thumbs up.

Al
Review №62

I rented a telephoto lense from these guys for the Solar Eclipse, and I am so glad I did! Great people with a great selection and affordable prices. You guys will be seeing me again!

Sa
Review №63

I love this place! The staff is super friendly and knowledgeable. The location is convenient, too!

Su
Review №64

The guys were friendly and helpful and demonstrated the functions of the GoPro. I look forward to the next rental on my next adventure!

Ro
Review №65

I had a great experience with the service. I rented a 100 mm 2.8 macro and the lens worked great and was in good condition.

Fa
Review №66

Having attempting to create a memorial service program pamphlet myself, I was dissatisfied with the outcomes of my results since I am not so artistically talented. After a few days, I called Photo Rental Source for assistance and rushed over.

Ta
Review №67

Love them‼️Very nice and fast service. In and out with no problems..

Co
Review №68

What a great experience! Very happy to have a local shop to rent from, rented a 14mm and 85mm for a wedding and vacation. Friendly staff. Ill be back.

Je
Review №69

Awesome service, rented quite a few times from these guys and have never had a bad experience. Great prices as well, and they have a great selection of lenses/cameras to choose from.

Jo
Review №70

Always friendly service and they are willing to show you how to use the equipment. I will always use these guys for my rental need.

OG
Review №71

Ive rented from here twice with no problems and the staff is very friendly. I would recommend this to anyone who needs to rent for their photo needs.

St
Review №72

Third time renting from here and still an excellent experience. Great way to practice with different variety of cameras and lenses.

Ni
Review №73

It was my first time renting from here. I couldn’t have asked for a better experience. Super friendly people!!

Dr
Review №74

Feels like youre doing business with a friend —very laid back while still highly efficient. Ive been using and will continue using them!

Al
Review №75

ALWAYS friendly, helpful and very informed about their equipment. In the many times Ive rented from them, I have not one bad experience.

El
Review №76

They are always ready very friendly never had any problems and a very convenient place to rent lenses and camera equipment for not an expensive price overall a good experience every time i go there.

Sc
Review №77

I rented a lens and a flash. The workers were very kind and made the rental process very smooth. Im only giving it 3 stars because it was very difficult to find.

Aa
Review №78

Great service, easy system. In and out. I highly recommend this place to everyone!

Al
Review №79

AMAZING Customer Service! Super affordable pricing on gear AND shipping.

Mr
Review №80

Love them. Always so nice and friendly 💕

Ry
Review №81

Kind of shop where everyone remembers your name. The Guys will bend over backwards to keep you happy and are just pleasant to work with in general.

Ke
Review №82

Great service, pickup and return was very easy. Definitely will keep using them in the future!

df
Review №83

Was absolutely blown away by how fast and easy it was to rent from them.

Me
Review №84

Excellent customer service. Will definitely use them again.

Fr
Review №85

The best spot in Houston for your photo/video rental gear.

Ga
Review №86

Great prices and the best thing is they allow pickups and drop offs which save a bunch as well.

Ag
Review №87

Nice people, easy to reserve and pick up. Great prices

An
Review №88

I cannot recommend this place enough. I had a trip planned for Utah a couple months back and my camera lens I was going to use for astrophotography (Milky Way) all of a sudden stopped functioning. Less than a week before I was set to leave I call PRS and they had the perfect lens in stock, a Tokina 11-18mm f/2.8 lens. Upon pickup the lens was very clean and appeared in excellent condition. Pictures came out better than expected and the lens performed flawlessly.The prices are very very reasonable, actually better than any other place I researched and the staff is extremely helpful and courteous.I will be using them again and recommending to all of my friends.

Me
Review №89

I am a frequent renter and love this place. Fast, reasonable, friendly and great staff.

Ma
Review №90

Great prices and customer service! Excellent selection!

Ga
Review №91

Really cool folks at PRS. No chips on shoulders, just down to earth, up-to-date photo & video knowledge.

yh
Review №92

Very helpful, great camera equipment rental, great prices.

Ar
Review №93

Amazing team members and costumer service

Ma
Review №94

Fair prices. Knowledgeable staff.

Go
Review №95

Awesome service, great selection of goods and hassle free process. What else can u ask of a business?

Jo
Review №96

Amazing place! Will rent from again.

Mi
Review №97

Great service and so convenient for Houstonians.

Ta
Review №98

Friendly staff and very accommodating! My rental source forever!

Ka
Review №99

Extremely helpful and knowledgable!

A
Review №100

Well theres nothing I can say about this place that hasnt already been said before. They just go above and beyond!

Information
14 Photos
100 Comments
4.9 Rating
  • Address:8584 Katy Fwy #322, Houston, TX 77024, United States
  • Site:http://www.photorentalsource.com/
  • Phone:+1 713-932-0264
Categories
  • Camera store
  • Audio visual equipment rental service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
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