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Extra Care Auto Repair
6 Marlette Ave, Hooksett, NH 03106, United States
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Extra Care Auto Repair
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Ju
Review №1

I was a little skeptical of the $14.95 inspection but I was pleasantly surprised. They didnt try to sell me Johnson rods or widget screws. They did what they said, charged what we agreed to and did it all very quickly, professionally, and with a smile. They were even able to do an oil change that I asked for when I was dropping my car off for inspection and had it all done in the timeframe stated for the inspection! 2 Vehicles, same results. Def recommend!

Ab
Review №2

I came to the shop for a last minute repair on something leaking in my car and people at Extra Care were very helpful! Service was prompt, fast and professional! I am not from the area but attended college nearby and I would highly reccomend this place to anyone in the area! The people are very friendly and the prices were fair, check them out!

Ja
Review №3

This place always takes excellent care of their customers. And only $14.95 for an inspection!

Ch
Review №4

Junior and his team always take care of my families cars. Thanks guys!

Fa
Review №5

I recommend this company for your mechanic needs. They are all great service and care about customers and their needs.

Ri
Review №6

The people there a very knowledgeable And friendly

Li
Review №7

Prompt, professional service. Family oriented, genuine people here. Highly recommended.

pa
Review №8

I had my oil change and tire fix. Really appreciated for fixing my tire free twice. Very friendly and professional. Absolutely recommended! Thank You :)

To
Review №9

Jr and his team are AMAZING....I had been having several issues with my vehicle (AC, Rotors, Tires). Jr and his team too care of EVERYTHING. They diagnosed several issues, and gave me an extremely competitive rate. I walked out of there with a car running as good as new and a great experience where they took the time to explain to me what the issue was and how they would fix it. AWESOME JOB! Thank you!

Ti
Review №10

Friendly staff, fairly priced, didnt try to sell things not needed

Ch
Review №11

Quick and efficient, very friendly

La
Review №12

Jr. and his team at Extra Care Auto Repair are the Gold Standard. The care they put into making sure that you understand where your money is going, what work needs to be done, what you need to watch for in the future, and in providing top notch services is unparalleled. Unlike other mechanics I have dealt with in the past, Extra Care Auto Repair is transparent and truly works with a customer first mindset. Highly recommend!

li
Review №13

Nice people,fast and friendly...very good prices I definitely recommend them !!!!

St
Review №14

I’ve been using these guys for few years now for anything I can’t handle on my vehicles. They really do go above and beyond to make sure your vehicle gets the best care for the most affordable price I’ve found in the area. Anytime there was any issue or anything that would cause extra cost I received a phone call from them letting me know right away. Always friendly and willing to even take me under my car and point out the fails for inspection in case I wanted to do what I could handle on my own. I will continue to be a loyal customer to these guys. They do great work.

Ab
Review №15

Honest, helpful, and affordable!

An
Review №16

Fair prices, friendly staff and flexible they have been my go to shop for about 5 years now.

Ka
Review №17

I have gone here for years. Nice to feel like you can trust your car people.

Ho
Review №18

Fantastic service! Wish we lived closer so we could use Extra Care Auto as our regular mechanic. After a breakdown on I-93, my husband and I received quality service. I chose Extra Care from a Google search after reading their reviews and they definitely lived up to them. Extra Care Auto is Top Notch. We highly recommend!

Ky
Review №19

I use to just go here for the crazy cheap inspections. But recently just had to replace some lug bolts, and other work. I was kept well informed and I wasnt overcharged at all. Honest, friendly crew. This will be my main mechanic going forward.

Ri
Review №20

Great quick service!Very reasonable prices!

Be
Review №21

Always honest & helpful and I know theyre looking out for me & my familys safety! Cant recommend enough!

Su
Review №22

Excellent shop, always helpful and explain everything and very fair rates. I wont go anywhere else! Nice to find an honest and reliable garage!! Thank you!

No
Review №23

Its where Santa brings his sleigh

Ro
Review №24

This will be the only auto mechanic I will go to. Very honest, very friendly and helpful. They are just out for a quick buck. They fix what is wrong and dont beat around the bush. A friendly and honest shop is hard to find. These guys are the real deal.

De
Review №25

I had a very hard time finding a good place to go before finding Extra Care. I am very happy coming here and it is the only place I will go. They are very friendly, very helpful and even when they are super busy will work with me to get my truck fixed. I wont go anywhere else.

J
Review №26

I went for an inspection and my vehicle failed for four tires. I went to Town Fair Tire to replace the tires and had then give me the tread depth before changing to new. Only one of the four tires was at the minimum allowed of 2/32! The car shouldve only failed for one tire not all four. Then after replacing the tires I have returned TWO times so far and was told both times they didnt have the ten minutes to hook the car up and supply the inspection sticker. Ive had to set an appointment just to insure they have the ten minutes to finish what Ive already paid for. Furthermore, the man that runs the office now, as it use to be someone else when Ive gone in the past, is extremely rude! Ive called several times in the last week and the phone isnt answered. Either the location has become to busy (which is doubtful as both times they were too busy to redo my car not one customer was in the waiting area) or the personnel has declined. Both of which guarantee I will not be a customer here anymore in the future. Theyre quick to do ur inspection but dont go by inspection standards and then take forever to issue the sticker when repairs are completed elsewhere.

Et
Review №27

We went to Extra Care Auto when they first opened for our Jeep Rich fixed the problem explained everything and did great work. He has also done almost all the work on our Mazda Tribute honest team great work shows us the problems also we ask for worst case scenarios on the repairs so that we dont get any surprises, and they always come in under the estimate.

Ro
Review №28

Theyre friendly, professional, and eager to do whatever it takes to get you back on the road. Theyre the auto shop you always wished existed so you could take your car to them with zero anxiety.While I was there recently, a woman walked in and needed help. One of her tires was low, and all the local gas stations air pumps were out of order. She was afraid to ask them for help because she knows how busy they are. The guy leapt into action like, What?!? This is what we do! He couldnt have been more eager to help her. If thats what theyre like when theyre doing someone a favor for free, imagine how awesome they are when theyre getting paid. Thats what Im saying.

Ke
Review №29

Have been doing business here for a few years now and havent been disappointed! Straightforward and they stand behind their work.Will go out of their way to accommodate your schedule...and needs.Recommended without hesitation.

Pi
Review №30

The guys at Extra Care Auto have always been very fair and good to me and my wife. Being a former certified auto mechanic myself who is getting on in age it is a good feeling knowing I get treated fairly and honestly at Extra Care Auto unlike alot of the local dealerships.

To
Review №31

Extra Care Auto Repair in Hooksett is a mechanic like Ive never been to before. Rich, Tracy, and their team run an honest business -- theyre not there to rip you off, theyre there to make sure you understand whats going on with your car, why they recommend a certain fix, and how theyre going to take care of it. Ive trusted Extra Care through three cars so far, and theyve never let me down.

De
Review №32

Great price for inspection! And they also let you know what else youre going to need for repairs coming up 👌

Bi
Review №33

Good people, fast service, very competitive prices. What else could you ask for.

Mi
Review №34

I was driving to Boston on a Friday afternoon at 5:30 p.m. when I thought I heard my serpentine belt shred. I was 1 mile from the Hooksett rest area and pulled in to verify and was correct. I was 45 minutes from home and 45 minutes from my destination and needed to get it fixed so I went onto Google Maps and searched for auto repair shops. Extra Care closed at 6 PM but was closest so I called them. The person answered the phone and introduced himself pleasantly and I explained my situation. He told me that he didnt know whether he would be able to find the part but that he would call around and say and call me back. 5 minutes later he called and said that he had found the belt and that his guys were willing to work late to get it fixed for me. I was able to get the car over there a little before 6 and his crew of three guys repaired the belt, adjusted pulleys and did a general inspection of the vehicle with recommendations for future work. The total bill was a little over $100, which would have been reasonable had I scheduled the service instead of showing up late on a Friday night. I really appreciated what they did and the fact that they were willing to inconvenience themselves to help out someone that they didnt even know. If I lived in the Manchester area and not up here in Laconia, they would definitely be the repair shop that I would use.

Cr
Review №35

Great work. They know my car inside and out and are fair with pricing. Thanks.

De
Review №36

Excellent service. Family owned. No BS, honest quality mechanic. Got my motorcycle inspected here. Highly recommend them to anyone.

Jo
Review №37

Always great

Ro
Review №38

Junior and his team have been straightforward, responsive and fairly priced. I am happy with their work and recommend them to others.

He
Review №39

One mechanic stayed an extra 30 minutes after closing to do an inspection on my car! Much appreciated!

Gl
Review №40

Great place to get state inspection best price and quick appointments

Kr
Review №41

Ive had 2 oil changes, 2 inspections and a new tire from Extra Care. They are pleasant, helpful and honest. I recommend it highly.

St
Review №42

Honest mechanic with very convenient waiting room (easy to use wifi, plenty of seating, AC, water and coffee). Got me in for service the same day of calling too- what else could you ask for?

Ma
Review №43

Ive always felt they treated me fairly. Their service is worth it.

Vl
Review №44

Failed my inspection because they consider my tint to be 34% transmission and the state limit is 35%. All despite passing the same car with the same tint in previous years. Save yourself the headache and get your inspection at a more reasonable place.

ro
Review №45

They advertise a cheap inspection sticker then if you fail they charge you for a reinspection. So if you have more than one issue they dont mention the 2nd issue until you come back after getting the first issue repaired so by the time youve fixed both issues youve now paid them 45 for the inspection instead of 15.

Cr
Review №46

Great service and prices.

Mi
Review №47

Good service and knowledgeable mechanics

Iv
Review №48

Dealership quoted my damage at over 2k, extra care fixed it for under 1kI love this place, my husband and I only bring our cars here.

Ja
Review №49

Fast and friendly service

co
Review №50

Great people great prices!!

Re
Review №51

Dishonest and rude

Information
13 Photos
51 Comments
4.5 Rating
  • Address:6 Marlette Ave, Hooksett, NH 03106, United States
  • Site:http://www.extracareautonh.com/
  • Phone:+1 603-792-2273
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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