user
West Marine
420 N Nimitz Hwy, Honolulu, HI 96817, United States
Appearance
West Marine
Comments
Ro
Review №1

Theyre gonna have pretty much anything you need for anything youre doing on the water, but youre going to pay for it in both time and money. Ive never been to this place and waited less than 30 minutes in line. Not because its busy, its just slow. Only thing worse is getting to the register and getting that bill. If you can find it on Craigslist, or Facebook marketplace, get it there. Avoid West Marine if you can!

Ro
Review №2

Great place to get your ocean stuff.

Pr
Review №3

They have lots of stuff, and even more stuff that other stores dont. I recommend you check here first. Most of their floor/sales staff know what theyre talking about.

Jo
Review №4

Not a big Fan of West Marines, generally. (Thinking of the terrible Pt Townsend one still gives me anxiety) BUT this one is awesome! Well run, stocked, clean and very nice manager and staff!

Ch
Review №5

All the boating items i need and knowledgeable staff make it a joy to shop here

洋シ
Review №6

I go to this location frequently for all of my boat needs.The staff are friendly and helpful every time. They get busy quite frequently, so sometimes I have to be patient, but the experts in their fields are very thorough.As a pro account member, the discounts are great and west marine will continue to see my loyalty.

Ma
Review №7

I was shopping for womens board shorts and swim shorts, and found a few! They had a fair selection and I was actually able to find a few pairs in my size, comfortable, and well-fitting with pockets and long enough inseams!

Le
Review №8

Eh, a good place but VERY expensive... very, Very, VERY expensive. West Marine IS its own brand after all. But this is DEFINITELY the place to go for replacement parts for anything that breaks on your boat. Not to sure about whether you can find everything, but I know there are little things that POP fishing has if you cant find them here. They also have a fairly decent selection of actual fishing supplies for a boating place. Decent variety of lures. A couple different types of poles and some quality reels... some tackle kitsch. Id still go to some other place for fishing supplies though, like I said VERY expensive.

Ma
Review №9

This is my go-to place for boating. They have a good selection of products, a decent website, and nice staff.Prices are not as cheap as some other things you may find online, but the quality often isn’t either.The important thing is that they’re available, and open pretty good hours, including weekends, where some of the competitors close early and on Sunday.

Mi
Review №10

The crew here is extremely talented and knowledgeable.

BO
Review №11

Some dude named Kahana thinks he runs the show. Over heard him Misinform some customers about vhf radios before barking at another customer fo cutting rope himself 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️

Ha
Review №12

A very well stocked store with a lot of variety and options. Trying to find a sales person to help was a bit of a challenge though.

Jo
Review №13

Friendly staff and a large variety of merchandise. From flipflops to boats.

kr
Review №14

Like a kid in a candy shop

Ry
Review №15

Always stocked and have helpful staff!

Na
Review №16

Complete place for fishing gear and out fit, staff friendly, huge parking

An
Review №17

Great YETI collection.

St
Review №18

Check out person was the most helpful since the pandemic began. Thank you!

Ta
Review №19

Friendly..kinda pricey

Di
Review №20

Paul and raff know that store in and out

Rh
Review №21

Shelves are pretty empty

Ru
Review №22

Big boat, kayak,fishing, water sports store. Premium prices and they will ship stuff for you. They are lacking in supplies during COVID. Homeless camps around the store.

Sc
Review №23

Lots of gear at decent prices.

Ro
Review №24

Went looking for a replacement tire and rim for my boat trailer, was given a $50 discount with west marine advantage points. Thank you all at West Marine Honolulu, Hawaii!

Ma
Review №25

Best choice

Eu
Review №26

Staff was friendly and very helpful. Large parking lot on Nimitz across from the new Ross. They stock tons of water activities ... boat accessories and parts. Good inventory... a little pricey but... they have a lot of inventory of a good variety of stuff.

Jo
Review №27

Great selection of polishes and waxes I had a field-day great time good service

MD
Review №28

Sometimes they are the only one that gonna have what u need. Look for it online to make sure

Br
Review №29

Very unfriendly staff. Harassed me about silly covid regulations multiple times.

Ja
Review №30

Awesome fishing products. Picked up a Penn rod, spinner, tackle box, braided line, and some light tackle for a really great price. Great customer service, and a really awesome showroom for everything from whipping, to fly fishing, to bait casting, to boating! Anything and everything youd ever need for a fishing trip (minus the beer).

Da
Review №31

Friendly knowledgeable staff who care about customer service!

Ni
Review №32

Clean store with friendly sales people. One guy even told us to wait couple days cause the item we was looking at would be on sale soon! So we just took a closer look at things. But they always have sales and clearance items! 😁

Ja
Review №33

These guys are great! They have pretty much anything you would need for your boat or anything in the Boating world. And they offer discounts if you work for a well-established company and if you own your own company

Ro
Review №34

One amazing place! Anything boat or kayak related under one roof. Definitely stop by and see what all they carry.

Au
Review №35

The one stop shop for all ur marine n watercraft needs

Fr
Review №36

I bought a Perception Pescador pedal-powered kayak from Kevin. Over six months ago, I came in to inquire about pedal-powered kayaks and asked a lot of questions about different models. Kevin was very impatient and wasn’t very helpful until I told him that attitude was not very friendly and I was offended by his dismissive attitude. Only then was he more responsive. A few days ago, I returned to West Marine after doing a lot of research on the Perception Pescador and having had many questions answered by sales persons at mainland sporting goods stores.I decided to buy the kayak at West Marine Honolulu after I was informed that the price was the same here. I saw Kevin again but didn’t mention our prior contact (which didn’t go so well). I decided to purchase the kayak locally from Kevin who was more pleasant this time. However, when I picked up the kayak today, Kevin appeared to be uninterested in answering basic questions about the kayak, like how to attach the rudder and how install and lift the propeller assembly which was new to me. There were no instructions that came with the kayak so I assumed he could simply tell me how the loose parts went together. Instead. he replied that he would have to charge me to put it together! I didn’t ask him to assemble it, just show where they went together. I was disappointed with his attitude toward a customer who just paid over $1600 to purchase a kayak from West Marine. I hope that if I return to the store, customer service will be better.

Ro
Review №37

Nice, plenty of fishing stuff!

Em
Review №38

Its expensive

ps
Review №39

Very disappointed with customer service. We were wanting to buy a GPS unit and nobody approached us to help. We asked one worker if they could send someone to assist us and he said hell get one for us. Well one hour later with no help, we left and bought from Cabelas instead. Yes they have many products but not worth going there and getting customer service.

Ka
Review №40

Most awesome place for boating supplies! Friendly staff and good stuff!

Ad
Review №41

Selection and inventory is unmatched. Massive and great for looking at products in person with good service and staff willing to help find what you need. Prices are a gouge at the least. Find the same product online for half of the cost of here. Definitely saves the day in a pinch. 2 Stars off for insanely high priced goods.

Jo
Review №42

Matthew who works in the fishing section is by far the most helpful person I have ever worked with since Ive been on island. Each sales person I interacted with in the store (4 total) was very helpful and knowledgeable and didnt seem to mind that the store was closing in 5 minutes.

Ch
Review №43

Didnt have a lot of staff to help search or answer questions on the floor, but the cashier was friendly and they give a military discount.

Cl
Review №44

Good service and nice people.

Le
Review №45

Tracy was so pleasant to deal with and was informative about the products. Will definitely be back!

Se
Review №46

You can find and fulfill all you nautical needs here. A little expensive but thats the cost of living in paradise. Customer service and commitment to detail were very important and handled very professionally I recommend West Marine to anyone in the Honolulu area because of its location and convene

Da
Review №47

West marine has a huge selection of fishing gear for the everyday Angler.

St
Review №48

71 yrs old, came from Hawaii Kai, purchased $42.00 product, had to use lua. Refused. Did I need to spend more? Know your guests, try some aloha

Ty
Review №49

A lot of the time West Marine is a little expensive, but you know they will have whatever you need relating to boating.Sometimes the employees are super friendly and helpful. Sometimes meh.

Be
Review №50

Great store. Had exactly what we needed.

Jo
Review №51

The staff here are friendly and helpful. I was looking for a Compass and was able to find it here. There were various types, size, model, and price of Compasses which gave me some good options to choose the right one. Other fishing gear and boating materials are also found here.

Ja
Review №52

Always can find good quality mens shorts or different things that may not need but are useful to have

Te
Review №53

Clean store, very helpful staff.

Ly
Review №54

Tracy was not attentive to my needs. She did not even offer me additional warranty for my purchase. Store, no problem. I could have bought this online but Im trying to support your store. Without attentive employees ???

As
Review №55

Dont shop here if your skin is darker than a latte! Time after time shopping here Ive seen blatant racist generalizations of customers to the point where most local people are followed through the store treated like thieves. Last visit, as I was paying for my items, two local men walk in and asked where they could find something, the cashier proceeded to tell them an aisle then gets on her radio to inform the rest of the store they should keep an eye out for these two. She boldly did this in front of about five customers paying and waiting in line, unreal! These men were polite, about as clean cut as the rest of the customers, the only difference was skin color. The prices are exorbitant too, many items can be found online or at other marine dealers at a much better price.

Ly
Review №56

Alex was a ton of help! But the prices are a little high though. And the girl with a moustache is rude

Ni
Review №57

Helpful employees with lots of gear on hand. Free in-store shipping for anything they don’t have.

Le
Review №58

Id give it five, but theyve eliminated their dive gear. But otherwise, you cant go wrong.

Ja
Review №59

The young Asian guy who works at the reel help center is super knowledgeable, friendly and gives great advice. I will only come here to re-up when i get spooled now, just because of him.

Da
Review №60

Beach- and water-sport-specific hardware store & sporting-goods store, plus a small dog accessory section !

Mi
Review №61

Great stuff...too bad there was no one around to help me. I was in the fishing section and nobody around. I was gonna pick up 2 poles but they was locked up with a white cable...

Ri
Review №62

Better for boating supplies than ot is for fishing supplies.

Ma
Review №63

This Super Store has everything you need for marine as well as non-marine applications. These are marine quality products. The Yeti line of products are the best here and the selection is great.

D
Review №64

Their aisles are detailed. Like a Safeway grocery store. Good for any item on the water.

Ja
Review №65

Sorry nice and helpful staff. Always pushing me to order online and have is shipped free to store. Very nice, open space. Kid friendly!

Ma
Review №66

Fantastic staff on all levels at Honolulu store, they have parts and gear for literally every boat life need.

Ne
Review №67

Amazing! Everything you could want and then some!

Ji
Review №68

I like the west systems epoxy for my art projects

D
Review №69

Customer Service Excellent. Extremely helpful and cordial.

Fr
Review №70

Last year military got 10%, I guess they dont appreciate military service as much anymore. I guess freedom only matters when we at war. Put you self on my boots and see if even 10% pays for long cruel days and leaving friend and family behind.

Ro
Review №71

Nice selection of fishing supplies. A bit pricey though.

Er
Review №72

Went to west marine this week. Had an item on reserve and when I got there it wasnt the rod as advertised online, this one was more expensive. However, after talking to the westmarine staff they didnt try to upsell me the rod but instead told me the benefits and downsides of each of the rods and they let me choose between which one. I very much appreciate employees who know their product and let me decide what I want, not trying to upsell me the more expensive item. Thanks west marine, the rod works great, caught me a bunch of bait fish with it.

Pa
Review №73

Friendly service, and they price match items did and shipped by Amazon.

Ma
Review №74

Nice location. Can be a bit difficult getting in & out of property because of traffic.Has a nice selection of boating supplies!

Ju
Review №75

As the owner of a local dive shop Aloha Scuba diving company. We have our boat at the Ala Wai Harbor its very convenient that West Marine is right down the road there always open 7 days a week whenever we need parts for our boat and the prices are very compatible with other marine shops on the island

Mi
Review №76

Found Jabsco toilet pump and mascerator impeller. (Old Style)

Da
Review №77

Helpful staff, always gets me what I need. Sometimes it takes a while for the items to come in

ci
Review №78

Great customer service, they have everything youre looking for.

Gr
Review №79

A good place to buy things for your boat

Da
Review №80

Did work on Motor unapproved MAKE SURE TO GET EVERYTHING IN WRITING. CONTRACTS ONLY. JUST A JOKE COMPANY. GO ELSEWHERE

Ch
Review №81

Was looking for a trailer, steve-o helped us out and was awesome. Made it super easy and gave us a great price.

Jo
Review №82

Obviously great place for fishing or boating supplies but also just good quality gear for the outdoors. The sales staff was very helpful and knowledgeable as well.

Re
Review №83

Great Marine inventory with easy access to products through wide spacious aisles in facility. Good support from friendly staff.

De
Review №84

Reasonable prices, great for marine things.

Bi
Review №85

Bust Out Another Thousand everything you need.. great quality.

DA
Review №86

Great storeGreat customer serviceStaff is very helpful n generousA lot of stuffs for your water activities

Je
Review №87

Knowledgeable and friendly staff, great products for boaters has a huge selection of clothing for the active lifestyle.

Ma
Review №88

We shop here a lot, employees are always very friendly and helpful. Prices are always great!

Ju
Review №89

Best west Marine Ive ever been to has everything you could ever need!

Da
Review №90

Helpful, but very expensive

Ph
Review №91

West Marine has pretty much all your boating needs, no matter what size your boat.

To
Review №92

Great selection. Finer quality goods.

P
Review №93

Nice place: clean store, easy parking, friendly staff, good selection. Support our local stores, dont just order everything online

Mo
Review №94

There is so much here I thought it was just for boating but there is alot of everything surfing fishing spearfishing swimming camping stand up paddling and more

Do
Review №95

Staff is extremely helpful. Prices are normal for west marine.

De
Review №96

Customer service is lacking. Staff is slow moving. I went early in the morning when it wasnt even crowded and waste 32 minutes there and couldnt make my purchase. Sorely disappointed.

Ma
Review №97

I love this store, actual mainland pricing and the staff is very well educated on all your boat needs. Im in here twice a week minimum.

Ga
Review №98

Truly a boating jewelry store.

Ne
Review №99

Good place for stuff for my jet ski

Ja
Review №100

Walked in and never got helped for about 10 mins (employees just passed me by when I was giving the obvious Im lost face.. too big of a store for such a small staff I guess. So while I was in the store, I called the store from my cell and I then actually receive assistance.Why I went:I came to pick up 7 safety lights for a life vest I ordered on the phone. I received a voice-mail saying that my order was ready for pickup from a lady named JAN. I came in and thats when I did not receive any welcome or was asked how can we help/direct you. I eventually found the lady named JAN, she handed me a bag of light switches ... this employee definitely needs more MARINE EQUIPMENT training or the order person needs to order the right items.I would of had to make another trip back to get the right lights but Jerry said he will deliver them upon arrival. Jerry is great, go see him when u get there.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:420 N Nimitz Hwy, Honolulu, HI 96817, United States
  • Site:https://www.westmarine.com/stores/honolulu-hi-1294
  • Phone:+1 808-526-4420
Categories
  • Bait shop
  • Marine supply store
  • Boat cover supplier
  • Canoe & kayak store
  • Fishing store
  • Outdoor sports store
  • Water ski shop
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations