I had an amazing experience shopping at Cutter Dodge of Honolulu. The sales associate I worked with is Danny “Magic Man” Weston. From the initial greeting to the end was phenomenal. He answered any and all questions that I had and was very upfront about everything. Had casual small talk and never tried to hard sell anything. Went back and forth on pricing and his team met me where i wanted to be. Entire process was smooth sailing. Danny really is the “Magic Man”. Definitely recommend!

The sales experience went very well. No complaints. I would have given a 5 star rating but I expressed to the Salesman who assisted me that I wanted to keep the personalized Lisense Plate Frames that were on the Car that was traded and he said that he would take care of that issue. I went back a couple of days later and was told by another Salesman as well as seeing Car then discovering the frames had been replaced with plain black frames. This may sound petty to some but the frames were special to me and are hard to replace and may not be able to be replaced.

That is the 2nd car I buy from Kevin Gator! The entire team at Dodge Cutter is amazing! Great customer service and the best deals!! Looking forward to go back and buy more vehicles from them!First time I got a Used car for work and it’s been working without any problems!Now I finally got myself a brand new Ram 1500, I like to call it my Deep Blue baby and I’m in love with it!Thank you Gator! And Cutter team! You guys are awesome!

KP Was very helpful and made this purchase a very surreal experience!! Art was also very helpful and remembered me from my last purchase!! I will always return to this dealership to purchase my vehicles 💯 The Cutter team were friendly and made me and my wife feel very comfortable 👍. The whole process from beginning to end was smooth and quick, if anything they had to wait on me 😆 Overall my experience was better than could be expected 💯

Great experience! Gator listened to what we were interested in and found us a deal we couldnt turn down. Definitely recommend working with Gator for your next vehicle!

The dealership is the authorized service provider for Chryslers warranty so I go there regularly for service and oil changes. It is generally a good service and Harold (one of the advisors) is great. He helped me get a replacement rental while my car was at the shop and addressed all my concerns.

Incredibly overpriced, brought my truck in for a recall... and somehow they still managed to charge me... not to mention, their service charges are bloated... like double the cost bloated compared to another dealer here on the island. Do yourself and dont even bother wasting your time here unless you have to.

My service writer Keith Moniz was amazing. Customer service was second to none…if there was 100 stars for his customer service I would give him that. It’s because of people like him that I am committed to cutter!!!

The crew at jeep was awesome fair no games straight up helped with the best deal. Truly helps kamaina in this thought economy in Hawaii. I am definitely going back and purchase the next generation of electric vehicles.

I had a great experience. My vehicle was in and out quickly. The staff was very friendly! In specific, Tom was of great help and kept me updated throughout the whole service! 10/10

Amazing I rolled up for an oil change and tire rotation. They were so busy but still able to fit me in.They were so nice and courteous. Great team very up beat

Mr Gatewood was a awesome and wonderful help to me and my family for my first car. I will recommend all my friends and family.Thank youGator

Danny and his team were absolutely amazing 🤩 best experience ever.We came to Cutter Honolulu after being turned down from Cutter Pearl City. Which I’m so glad we did because we wouldn’t have met Danny and his team. Danny made our buying experience so quick and easy. He exceeded our expectations and went above and beyond for us.If you plan on buying a car from Cutter Honolulu, you won’t be disappointed. The finance manager, Micah, did an amazing job on getting us financed. He was so confident in his work. Micah was very professional. He provided us with exceptional service. Overall, they couldn’t have done a better job.The staff here really took care of us and made sure we drive off with the vehicle we wanted. Thank you Cutter Honolulu!

My service went well. As soon as I arrived I was greeted by a service writer. He asked what service I wanted and explained that there was a deal if I purchased a multi oil change that included 3 oil and tire rotation within 2 years. I purchased this deal and basically saved about a $100 dollars. My service took approximately 1 and a half hours. Not bad considering I was about the 3rd customer in-line. Over I was very satisfied with their service and my experience on this day.

So I had a pretty great experience with the dealership. I was helped out by Danny in sales and he didnt try to sell me hard on a vehicle ask what I wanted and what he could do to help. Spoke with a manager she was great and there financial guy was great. Would definitely recommend this dealership.

I recently purchased my New Dodge Charger from this location. The experience was phenomenal, I cant say more about their professionalism of course I went there with plan going in and found out that I was gonna be walking out with a better deal then I expected. My car salesman Nate was phenomenal he had the car ready for me to test drive as soon as I arrived. Nate also made no mistakes when it came to my paperwork and gathering all of my information. He maintained my preferred method of contact with me while I was at work and wasnt pushy at all. I totally respect that and will return to this location for any future purchases I may have. Once again thank you cutter and most of all thank you Nate for your help!!!!!

I flew in from New York to lease my daughter a car for college it was the most pleasurable experience it was seamless and I’m very happy to have found them

Staff at Cutter Dodge Ala Moana are friendly, accommodating and easy to do business with no pressure to buy. Kuya Marlon helped us picked the best truck for our family and Tommy of finance got us the best bank to seal the deal. Mahalo for all the help and we are very happy with the truck we got🤙

Sy in the sales department could not have been more thorough and helpful in providing me with the information I required to decide to make a purchase. He was both knowledgeable and went the extra mile for me answering all of my questions. I am a seasoned car buyer and Sy gave me excellent service during the whole process. Thank you Sy, for your amazing service you are awesome! Go to Sy with any of your car purchasing needs.

Kaiea was THE BEST! Grabbed an amazing 2020 Grand Cherokee and the experience of picking her out was awesome. Friendly, catered experience…Thanks for being service minded and helping me find my dream car, Kaiea!

Great job getting us back on the road quick. They repaired my leaking power steering rack-in-pinion and we were able to use our extended warranty which saved us over a thousand dollars. Thank you very much.

I very much appreciated the updates via phone call throughout the day regarding my car’s service. excellent customer service!

Keith was an amazing service advisor. He listened to what I asked him to do and made it happen. When it was time to pay for my service he ensured that I had all of the current discounts for the services provided. Keith restored my faith in good customer service after 2 terrible experiences at Tony Honda. Thank you Keith!

KP was a great sales team member that went above and beyond to make my experience extraordinary!KP found the exact truck I was looking for and helped to make the buying process a breeze.This is my second vehicle with Cutter Dodge and so far I’ve had nothing but good experiences.

Had a great experience at Cutter Dodge. Kevin “Gator” assisted me and my family to find the perfect vehicle for us. I appreciate his attention to detail and how he worked with my individual situation. Good job 👏🏽

Lance is your guy if you need a new ride. He was super knowledgeable about the vehicles, and definitely advocated with financing on my behalf. I highly recommend him.

Despite staff shortages, the manager and her team were extremely efficient both times I went for service. They paid attention to the details and I walked away with a new service team for my dodge. Were looking forward to an ongoing relationship with them.

Fantastic service!! Tom was very thorough, helpful, and patient. I sincerely appreciate the time and aloha given to me. Dropping off my car for service was a breeze, service was efficient, and the experience exceeded my expectations. Mahalo nui!!

Please do your homework before visiting this dealership. Way overpriced. Used cars were very rough and tinkered with by home mechanics. Little to no detailing done on cars priced above KBB excellent. Dismissed me for lowballing them. Cars were definitely not worth asking price.

Get there early and theres no problem. Great service staff no upsell.

Everyone is very friendly and helpful. Received great service at this location. Kawika, Lance, and Gator were very accommodating and patient. Gator is very entertaining and will leave you laughing. Highly recommend going to see them!

The Cutter Auto team is extremely helpful and I really enjoy working with them! They are the best and always takes care of their customers! Special shout out to Danny Weston for selling me my Dodge Durango, I couldnt have asked for a better sales experience!

B at Cutter Chrysler Dodge Jeep Ram Fiat is consistently friendly, attentive, helpful, and promptly returns phone calls. I appreciate being able to contact someone who is personable and adept at their job.

I keep bringing my car in a problem and it leads to another. Im getting tired of the service but I have paid for a service contract.

Originally I was there 4.5 hours, one salesman (Cadillac) didnt give me the best deal at all. He also disrespected my car once I didnt take his offer and said I wanted my keys to leave. He claimed its the lowest he could go (meanwhile my friend got the same car as me at the same time) and he got a better deal. So, I ended up switching over to the best 2 salesman Lance & Reamil & they both got me the best deal I couldve got on my 2021 Charger Redeye! I appreciate them both for making my experience the best!

Im a returning customer to this dealership for over 4years the reason is DON JOHNSON. Hes like family,, he knows how to take care.I like to call him Magic JOHNSON, because he makes magic happen. Im a proud owner of my Ram thanks to him and a few of his colleagues.

Friday, Feb 05 2021 - I got a flat tire on my way to work. I went in and I left them my vehicle. Later, I get a call and I have to get a new rim, tire sensor, and tire. Fine, not a problem. I tell them to go ahead and order the rim. But then a co-worker suggests I get my insurance to cover a portion. So I consult with my Dad and we call our insurance. Not a problem, they need to do an inspection.This is where things take a disappointing turn for this place.We call the service department and they say that they cannot let the car go get an inspection because we need to pay for the rim. We ask if they can simply cancel the order of that part, and they say its not possible.. How is it that if you order something on Amazon you can cancel after even three days of ordering something, but we call in less than 24 hours - heck, even less than 12 hours - and they cant cancel the order and let our insurance do an inspection so that maybe they can pay a portion of the huge bill.My Dad and I spoke with John at Services.Monday, Feb 08My Dad went to speak to someone at the services center and they failed to provide the policy that states that they cannot cancel any parts ordered.

Great experience with Connor! Love my new Jeep!

Everyone at Dodge Ala Moana is amazing from the moment you check in all the way through the process until completion including the awesome cashier!Had a noise so I took it in. Ray (Piano) met me at the car and checked me in. After leaving the car, he called me back with the confirmed problem, estimated arrival date of my needed part and kept me update until it arrived. He set me up with the appointment and a rental.Always on top of it. Couldnt ask for more. Very helpful, thurough and informative throughout the proecess. Having owned a Dodge since 2006 and living on the west side Ive dealt with the other location and dont have ONE positive experience. Ray and the Ala Moana crew are THE BEST!

I took my 1965 International Harvester Scout here because it was dec 31st and they were the only place taking walk-ins. I was skeptical they would be able to even inspect the classic truck, but a few hours later I had a short “fix it” list. A few trips back and forth over the next few weeks, and I was finally able to knock out everything. Unfortunately when I went back the technician that completed the inspection was out, and they have to be the one to place the sticker. They offered to have someone else inspect it, but I was naturally hesitant. I decided to wait the full 30 days in case the original inspector came back. With 4 days left he came back and I’m writing this review after just leaving the service lot. I brought them an impossible task, but the customer service was stellar. This is the last step of a 3 year restoration, and I am truly grateful they were up to the task. A special thanks to John and Aaron. Without them, my truck would still be in a garage. Thank you.

Made an appointment a week in advance to get my brake pads changed.First problem: The appointment system isnt really appointments. They schedule a whole group of cars at the same time as you so your car gets worked on whenever they can get to it. So if you are looking to get in and out at a certain time or if this is your only vehicle, dont go hereSecond problem: I made an appointment at 7am (when they open). Shouldnt be too big of a line and should get in and out relatively quick. WRONG. Close to 4 hours later I find out they didnt have all the parts to do it.They were waiting on another location to deliver them the parts and it wouldnt be there until 12. Then on top of that it would take another hour and a half to service the car.No help from management and he wouldnt even look me in the eye when I was addressing the issue. Total lack of care about what they did.All in all I had to leave because of time restraints.Total time to get brake pads changed would have been 5.5 hours with an appointment.

Great sales folks! Danny was extremely helpful and a pleasure to work with. Thank you!

Shady service .. not a positive experience .. decided to buy a car somewhere else.

Emmy made my experience buying a brand new Jeep Wrangler Unlimited Sahara the very best car purchase of my life! Since I am retired and in my 60s, that is saying quite a lot! She was super friendly, mixing her personal rapport and social skills with her thorough knowledge of the car buying process. Along with her manager Katie, they succeeded in getting me my dream car at a price well within my desired range! I cannot be effusive enough in praise of Emmy and Katie, and their ability to combine superb professional skills with an ability to listen to the needs of their customer. Five star experience!

Wouldn’t recommend none of my military family to support this dealership . It was My first and last time, the sales manager who goes by the name Cadillac should just work in maintenance. he definitely shouldn’t be on the floor talking to buyers. I know it’s tough but honestly it’ll be worth the wait when you return to the mainland.

Tow truck didnt use key drop box but service didnt find the ignition key till I suggested it had to be there- somewhere. It was.

Patrick did an awesome job definitely a great experience and would recommend pOthers to purchase from here

Had a great experience with Richard, he made this process quick and EASY. He helped me find the right vehicle for me and I am most happy with it. Definitely recommend seeing Richard, he is a great guy!

Fixed the Jeep issue with ease! Very courteous and friendly!Tom and Alana provided awesome customer service!!!!

My partner and I went in knowing what we wanted. Our sales consultant Riese Deponte helped us get in and out with our vehicle exactly the way we wanted. He was able to work around the numbers we wanted and we had an overall great experience. Will definitely be going to Riese in the near future!Edit: Went back for another Jeep. They sold us a Jeep that was coming in the next day. Next day they called and it was apparently damaged in transit. We had already signed all the paperwork and they were telling us the only way we could get a jeep is to go for a more expensive model. Luckily it fit our budget, but it seemed shady. Like a bait and switch.First jeep ended up having a defective front seat that was stuck folded forward. It ended up in the shop before we even had it for a month. The part was on national backorder and we didnʻt get it back until about a month later.Have been trying to get the second set of keys for the first jeep I bought. Keep calling and getting told Iʻll get a call back, but no one ever does.The service department was awesome. But I wouldnʻt recommend the dealership.

Friendly staff, they didnt try to rip me off.

I DO NOT recommend getting your vehicle serviced here. The service is incredibly slow, theyve ordered wrong parts, and the staff acts as if they dont care to resolve vehicle issues in a timely manner.

I purchased a car from Cutter. it is a used certified car that costs about 37K. The same day I brought it home it had a few issues. I took it to the dealer they told me to leave at the service place. it was there for four days. The mechanic found issues but the manager would not pay for it. He was very rude and would not fix an issue on a car i had for less than a day. I will have to take legal actions to get this issue resolved. I have bought many cars in my last 60 years and have never had such a negative experience with a dealership before. The only positive was Khoi, the sales guy! He was very helpful.

Don’t waste your time like they will on you. We called parts to make sure they had what we were looking for in stock. They said yes and would take about a hour to install. We called service to see when they would be able to be able to add the parts needed. They said come in between now and 30 min and you’ll be good. TWO HOURS LATER OF WAITING OUTSIDE WITH A 4 MONTH OLD BABY, the service advisor said oh parts thought you meant floor mats not mud flaps, I said oh so you would charge a hour of work to add floor mats. This place is a joke. Don’t bother with them for anything service or parts related.

They will be helpful in the beginning but that is as far as their hospitality will go.

They scratched the left side of my Jeep from the front left quarter panel,. the drivers door, all the way to the left rear quarter panel. I only noticed it this morning in the sunlight. I called the number listed on Google, and the receptionist told me that the service department is closed today, and to call at 0700 Monday morning. Very rude and not helpful at all. After they fix the damages, I will never come back here for any service needs.

I am honestly super confused at their level of service. We were offered a car at price, agreed, and they came back and said we could have a different car at that price (that we never saw) but not the one we wanted. They couldnt budge on the other one: whatever. We said no thanks and left. After I left, I asked if they could send the quote on the other one and they never sent it to me. To me this seems like a bait-and-switch coupled with the rudeness to not send me the quote for the car I wanted. Guess they dont want to sell their cars here?

Overpriced， selling 67000 for msrp 55000

Quick to take care of a recall problem and very professional in handling the issue.Thank you for your speedy response

With my Service Rep. Taj Moniz, I am always treated like family.

What is it with this island and terrible customer service? Don’t waste your money here! Bought a car on the mainland and had it shipped back here for $3k less than what they wanted to charge here even before taxes. Then the service department wanted to charge us for extra parts during a service that were not quoted on or even asked about. After standing my ground and insisting we weren’t going to pay the extra charges after we received the bill, they backed down and reduced the price to the quote they gave us. Overall, i have not been impressed with any businesses here on island, but this was by far the worst experience Ive had yet.

I recently moved and had my car sitting at the Port of Honolulu waiting to be shipped out when I received a call that they couldn’t load it as it wouldn’t start. I was already off island and had to contact Cutter Service Department to see if they could help since I was not physically there. They turned a very stressful situation into an easy one. Excellent communication the whole way through! Highly recommend!

Bought. Used 2016 Fiat 500X the day before and wanted an inspection, a recalled part replaced and a replacement part for the driver door handle and Rey Piano was terrific. I wasnt sure if I needed an oil change and he checked all the fluids and let me know I was good for another 2000 miles. Excellent service, so happy, thank you!!

Everyone here has wonderful customer service. I just don’t understand why it took 2 hours for quick battery diagnostic, oil, and filter change when having an appointment. Had I known I would’ve just done express lane without making an appointment since all those people finished before me. Also, invoice claims I declined tire rotation which I was not informed at all was an option. Your mind isn’t entirely there when service isn’t done in timely manor but that’s my fault for not reading over the invoice entirely before signing and leaving. Although, tire rotation is included in the Ram Care so it should have been done anyways.

Extremely poor customer service, just want to sell cars and push you out. Didnt offer us the original sticker, only had one key available, had to ask to show the options and equipment for the truck! Did not offer a walk around to check the condition of the truck once we agreed on the purchase. As for customer service, did not offer any refreshments, they were solely bent on sell sell sell.

VERY SHADY sales and finances practices. Had a QUOTE sent to me via email, did not want to go to dealership due to COVID-19. Put a deposit down, and got my own financing. When we arrived to pay the balance due on PURCHASE/SALES Contract, which we had already signed earlier in the day, dealership refused to honor CONTRACT PRICE and wanted us to re-negotiate to a higher price, and finance in-house.We (Willette, Chris) was dealing with Kyllie Hiura, Kawika Calles, and Art Toorinjian

Thanks a lot Reamil for the Great Service and help awesome job

Phenomenal customer service. Worked hard to find something to fit in my price range.

We needed a vehicle for a deployment to Hawaii ready when we arrived on orders and the Cutter Internet Sales Department were very good and easy to work with! We had found the vehicle online we wanted, contacted them online, and they called the next day. Within a few hours we had secured the vehicle we had chosen with a deposit all from Kansas City, Missouri. They even picked us up at the airport upon or mid day arrival. Exceptional customer service, kudos to all who were part of the process.

The people are friendly. Khoi assisted us in purchasing a car and he was patient and really helful.

Chris Mar was super helpful over the phone. Even though they didnt have the part I needed he took the time to talk me through the process of what I needed to do.

Keith and everyone were so helpful when I needed to leave my car. They were very efficient with inspecting my car when the engine light was on.

Ryan from parts department from dodge was rude and didn’t seem to care about helping me out. Honestly that’s what we are all here for to help each other out but this guys didn’t seem to care and definitely lost my business

Taj, was the best. We have a warranty through Ford. We drive a Jeep. Ford is supposed to take care of the warranty, but Jeep does the work and gets paid. Justin at Honolulu Ford, totally dropped the ball on this one. Told us he had it all under control, knew what he was doing. We got an appointment with Cutter the next day. Never heard from Justin again. We called and called. Would not return our calls. This was a Ford warranty we paid alot of $$$$ for. Taj from Cutter took over. He did not have to do it, but he did. He was so pleasant to work with. Picked up our Jeep today. And our Ford warranty had already paid. No thanks to Justin at Ford. It was all Taj. Thank you, to Taj and Cutter Chrysler, Dodge, Jeep, Fiat...

I needed some service work done that was covered by an extended warranty. They got me checked in, provided a loaner car and handled the warranty claim from begining to end. They were very helpful and explained everything that was going on. I would highly recommend them for any service needs. I will be buying my next car here.

Awesome staff to assist you with your next ride!

I had a great experience with the 3 cars I bought from Cutter. But something changed. “Cost of Business in Hawaii” extortion took over. Sad.

If you need a new car, go and see Patrick Voltaire.

Great service for some air conditioner warranty work. They had to replace both evaporator on our Caravan due to leaks. They were very professional and diligent updating us on the vehicles status throughout the process. Great work!

Once you sign they forget about you it took 6 months for me too get my Registration.

Mahalo to the service crew for taking such great care of our Challenger and with a special thanks to Keith Moniz for great customer service!

I had a great experience at Cutter. Isa Ruiz was extremely helpful and respectful from when he greeted me to when we finished the paperwork. he really met all my needs and worked with me to get a perfect plan. i would highly recommend this dealership to anyone and especially sales associate Isa Ruiz.

This is the second time we have dealt with Cutter Dodge in Honolulu. Always a great experience. Got my new Dodge Grand Caravan. Chip was awesome as well as Kai. Both worked hard for the buyers. Very straight to the point and no sugar coating. Honest and trustworthy are both Chip and Kai. Thanks for a great experience.

My car buying experience at this dealership was incredible. From Marlon the sales person to Joe the finance guy, and everyone in-between, the overall experience could not have been better. My son and I were treated with patience, respect, and appreciation for the entire visit. Finance guy, Joe, even helped with insurance.The bar is set pretty high as far as competition for this group of people. Just a bunch of people trying to help customers out. As stressful as buying a car can be, trying to answer all kinds of questions, this delearship employs great people that smile and answer questions. What price? Buy or lease? What mileage? How much down? So many decisions. Wouldn’t want to make them anywhere else.If you’re looking for a car. Go here. Ask for Marlon.

Had a decent experience with purchasing my vehicle from here. Friendly staff and sales people. My sales person was awesome (Jamal) and willing to work with my budget as well as the sales manager who helped crunch the numbers. Ultimately they helped me get into the vehicle I wanted and come to an agreement on pricing and payments.My only issue was when it came to finalizing the paperwork. I had to come back to meet the finance manager only to find out that the payments I agreed to, they weren’t able to honor. So in order for it to work I had to put $1400 more down. This was a big shock to me and unexpected.That would be my only complaint other than that the staff are very friendly and they are one of the more affordable dealers on the island in my opinion.

The employees are very down to earth and helpful. Customer service is on the spot. They go the extra mile to help out the customer.The waiting room is nice and clean. There are message chairs, coffee machine, water fountain and a vending machine with snacks and drinks. The atmosphere is calm and welcoming. They also have a TV to keep the kids occupied.The only thing bad is the parking. But it is understandable considering the location. At least it is walking distance to places to eat and drink.To bad that there is no shorter way in financing a vehicle. Just a heads up, it my take longer then 2 hours and make sure that you are able to get in touch with your insurance company. Lucky for us we had that information on email.I would recommend Cutter Dodge to family and friends. Just because of their great customer service.

They have had my Jeep for 50 days and keep saying they are ordering parts. It has cause my wife not to be able to earn extra money for the holidays because the loaner is not a 4-door vehicle which she needs, oh and its a loaner vehicle which is not allowed. The person in charge of my vehicle cant even keep his stories straight of what is going on, so yes they are LYING to customers about their vehicles. Needless to say my letter to Jeep has gone out today for the Lemon Law. It is sad that they cant even communicate honestly with customers. I have left messages for the manager to call two weeks in a row with no response. The only good thing is it is under the original manufacture warranty and less than 2-years since the purchase date.

I purchased my Chrysler 200 from this dealership four years ago and have had great experiences for the most part. I recently had to get my hood replaced and repainted due to corrosion. Chrysler paid for the work to be done, but I was left with a two week car rental payment to pay myself. That was bad on Chrysler. Cutter has always been good to me overall. Thank you for the friendly service!

Big thanks to Chip and the crew at Cutter Honolulu!! Got an awesome deal and had a great experience. Chip was very nice and helpful throughout the process, a complete pleasure to work with. The car had a blemish and they took care of it without any problems and looks fantastic. I’ll be back the next time I’m in the market for a car. Mahalo!!

We just leased two Dodge Darts from Cutter Dodge Honolulu. We feel we were lucky to have Danny Weston helping us go through both of the purchasing processes. Danny is a very knowledgeable, patient, honest, and helpful sales consultant. Danny helped us find the cars we wanted and stay within our limited budget.Tim Nolan is the great Internet Manager there at Cutter Honolulu. Im glad that I did the online searching on their official website. Just give it a try and I dont think youll be disappointed. My family had a very enjoyable experience purchasing from the dealership and we are very happy with our new cars.Thank you Cutter Dodge of Honolulu, thank you Tim, and thank you Danny!

I just purchased a 2013 200 from Cutter Chrysler Honolulu 900 Ala Moana Blvd Honolulu Hawaii. The entire sales experience was exceptional! The talented Salesman Don Johnson made a way out of no way for me!!! Awesome and gifted to his craft. I appreciate all of his dedication and hard work he put into selling my 200 to me. The entire car dealership was extremely dedicated to my satisfaction. If you need a gifted individual that will make it happen ask for Donnie Johnson at Cutter Chrysler Honolulu! Awesome Experience!

I went in to get a part changed for recal. They are very busy. I needed some other things done but I wanted am estimate so they put me to the back of the line again for wait lost and I couldnt get Nyrhing else done. The saving grace was the young man that helped me at service counter named TOSH. He went above and beyond to help me and make me feel appreciated and understood. Thank you Tosh

They completed the work just fine. However, when I showed up to get my vehicle, two techs were sitting on the bumper. They also charged Chrysler for a rental and only offered me a shuttle... that’s called FRAUD!

I just wanted to say its been a super long time since I reviewed a dealership. But, these guys deserve a gold star in book.Very professional, and extremely nice staff.I feel bad, because this is coming late, I brought my jeep in for a piston malfunction thinking it would kill my bank account, ended up with the best service rep Ive ever had.Due to my schedule I had to drop my car off after hours with keys in box, and give brief description of problem.Got a quick response from service department next morning. One particular guy, named Tom. He gave me detailed messages explaining everything that happened, and his number to get a hold of him.Tom is a life life saver!He is amazingly nice, easy to explain car stuff to average day people, and very professional.Never want to go anywhere else but cutter, thank you Tom, you are best!

Do NOT buy your new vehicle here! They will scam you and short you out of what you should expect. After months of waiting due to a faulty NEW transmission for a NEW car, they offer to replace it with a reconstructed one? Are you serious? This place will take NO accountability and run behind a warantee while they smile at you. They sure are quick to sell you on something. If you advertise a new car that includes a new transmission of all things, follow through.Do not waste your time or money with this business. There are PLENTY of other dealerships that will not clown around on you. If you do go with this dealership you are rolling the dice. I know we did.

Last Sunday, I asked my wife if she wanted to look at cars. We werent ready to buy one just yet. Just wanted to get a feel for the Jeeps. However, once we started test-driving, our curiosity started to peak. Then we were passed to Danny Weston, who asked us what they could do to have us leave the lot with a new car. He couldnt have been more approachable. Danny made us feel comfortable and valued, even though my wife was adamant that we would not budge from our asking price. Danny could have let us walk out of the door. Instead, he went back and forth to see if the dealers price could be brought down. In the end, his hard work paid off, and by Tuesday, we left the lot with a new Jeep Compass. If it wasnt for Dannys honest, down-to-earth approach, we would have left. Danny Weston is a pro. Thank you, Danny! Well be back.

We came to this dealer 2.5 years ago to look at Jeeps. They ran our credit (hard inquiry), took our information and approved us, but the salesman was so pushy that we ended up going elsewhere for a car and never returned. Fast forward two years to today, doing my monthly July accounting, I saw that I was charged almost $100 by this dealer last month. Thats June of 2019 (?!). We have not been to this dealership since our first and last appointment in 2016. Working to get this sorted now, alarmed that they kept my card on file and *charged* me years after I set foot in their dealership. Beware and avoid.

Definitely deserves 5 stars in all departments; service, management, finance and sales. Each team offered superior, friendly customer service which contributed to a great overall experience. Donald D. is a super salesman!!! Understood and listened to our requirements, provided us with trustworthy car insight and specifications while allowing us the space to make our own decisions. Wish all salesmen/women worked like Donald! Strongly recommend Cutter Chrysler Jeep Dodge of Honolulu!!!

Had an awesome experience for a first time buyer, highly recommend this place. Our dealers name is Bart, he was very patient and helpful through out the whole process. Gave us great financial options. We got a great deal for a 2012 chevy traverse. That my uncle who came along with me, decided to purchase a car for himself too!!

I have just recently purchased a Jeep Wrangler from Cutter Dodge, and this was the best experience I have has with any dealership I have gone through. My sales representative, Don Johnson did a phenomenal job in guiding me through the entire process. He was very professional, and he knowledge about the vehicles was exceptional. The entire process was seamless, and I would definitely recommend Don Johnson and Cutter Dodge to everyone. Cutter Dodge and Don Johnson deserves nothing less that a 5 star rating.