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USA Auto Glass, Inc.
30000 S Dixie Hwy, Homestead, FL 33033, United States
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USA Auto Glass, Inc.
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Pe
Review №1

I want to thank Paige for the speedy and high quality service she provided. by far the best customer service i have ever received. They were able to get the windshield super fast and the technician was very detailed on how to proceed the next 24 hours after new install. i give them a 5 stars and would recommend them to anyone with a broken glass. thank you Paige and the team at USA Auto Glass for everything.

Th
Review №2

A Blessing! They were delightful & fast & even gave me a nice pen. I was amazed at how quickly they next day shipped & repaired my windshield in less than 12 hours. They allowed me front door service & patience with the guy being really cool. Most fun & efficient repair Ive had & the receptionist was cute too.😎

Ro
Review №3

Jennifer and repair techs were exceptional. I have never worked with such an amazing customer service driven company. From working and billing the insurance company, appointment response, follow up and calibration of the wind shield this was not a 5 star but a 10 star service rating. Thank you Jennifer! your company is very lucky to have such a dedicated and knowledgeable staff member. Thank you again. Robin Miller

Ke
Review №4

Jennifer was awesome with trying to set up my Apt over the phone . with getting my windshield replaced…. Larry W. Was my tech… super professional on time handled with care nice people i deff. will refer them to anybody who has glass issues ! Super smooth, quick , and reliable

Mi
Review №5

Hands down the best people to contact! They did the glass on my 03 ram, and after several days of rain showers, theres not one leak! Absolutely phenomenal job. Thank you guys again!

Do
Review №6

Excellent service, Carlos the technician did the job quickly but well done. there is no way to know it is not the original glass of the car. Small details also influence a job, for example the boy was very careful removing the sunpass from the broken glass without damaging it. I want to highlight how friendly and professional Jennifer is, the girl who answered us on the phone, she helped us with the insurance and everything was easy, they also arrived at my house on time. we are definitely happy with the work, and we will call USA Auto Glass if we need similar work in the future

He
Review №7

I spoke to James when I called regarding a huge chip in my windshield, he was very courteous and went out of his way to see if they could repair or if we had to replace our damaged windshield. It ended up we had to replace it. They came a couple days after my call, technician Eric & his partner called to verify they were arriving, they got it all done in less than 15 minutes! Very professional, they service the Keys (I’m in KW) and they showed up & did a fantastic job! Thank you!!

er
Review №8

My car had gotten broken in to and a friend recommended USA Auto Glass to come to my home and replace my window the next day. Jennifer was very thorough with the details of what to expect with my up and coming appointment.The day of my service, the installer, Larry Washington, called to confirm his arrival time that morning and he was on time. Larry completed the replacement super fast and my power window works better than before with NO glass in my car or my seat! USA Auto Glass is magical.Price was even better than competitors and during a stressful time.. I very much recommend them. Thank you!!

Li
Review №9

Let me just start with Paige! After i called my insurance & AAA for estimate and availability, i called USA auto glass. Paige went above and beyond the call of duty to my crisis. She immediately put me at ease just by reassuring my repair will be done same day. Not only was she able to get a technician to meet me same day- she also gave me a great discounted price which was considerably lower than insurance company quote. Once technician arrived- he was very friendly- Carlos is his name. He went straight to work and began the process - and finished without stopping for a minute. He was very professional and even answered my questions as i watched him work. Carlos worked effortlessly until job was complete to my satisfaction. I cant thanks Paige enough for meeting my needs with the highest expectation of superior customer service and great quality work and materials. I strongly recommend you call USA auto for all your needs for installations. Paige will be thee to make sure you get the attention and expert service. Carlos thank you for your professional service and fabulous job!

Tr
Review №10

Absolutely amazing customer service and the quality of the job A+. Jennifer from the office and Rodrigo my assigned tech were both wonderful, they were able to get the windshield super fast and the job was done around my schedule and at the convenience of your home. Definitely would recommend them to anyone with a broken glass. Thank you again to the team at USA Auto Glass for everything.

Cu
Review №11

Prompt, Professional, Courteous My windshield was repaired through the 30000 S Dixie Hwy location. It was an easy and convenient process from the very start. Jennifer took my initial call and I could tell from the start that I was iñ good hands. The repair order was processed very quickly and the installation Tech, Rodrigo was courteous and friendly. Most importantly, he worked quickly & professionally. I would gladly recommend this USA Auto Glass location to anyone in need of the best service.

Ai
Review №12

Friendly, prompt, and professional service from office and staff personnel. Jennifer in the office was diligent in finding parts information and pricing. The technicians, Larry Washington and Alex, were punctual and efficient. They even helped me replace and install a whole side view mirror unit, when the broken part was not the mirror itself. They did a professional job, and they politely answered my questions and explained things as they worked. I do recommend this business.

A.
Review №13

Awesome service. The price was reasonable. Jennifer shown extreme professionalism and care for customers. Alex did an outstanding repair job. I would highly recommend USA Auto Glass as the company to do business without a doubt.

Jo
Review №14

Wow ! Nxt day svc & 1/2 cost of other major “Safe—“ repair place… Wow ! Nxt day svc & 1/2 cost of other major “Safe—“ repair place… They came out to my job the next day. Did a great repair in a few hours in the parking lot of my job. Mr Carlos’s had a mask, was professional& did a great repair & vacuumed up the rear area. Soo glad I shopped around !! Thank you US auto - Major J (US army vet)

Na
Review №15

Highly recommend!! From the start Jennifer made the process super easy, working with the insurance Co. Then the installation by Alex was super fast and professional! Will call again in the future

Ro
Review №16

Miguel and Jennifer did a great job. They took time and accommodated my needs did the job quickly and efficiently. They replaced the windshield on my 2010 Kenworth. I really appreciate everything....

Ca
Review №17

I had a particularly terrible experience with an auto glass company in the Lower Keys where I am located and was feeling so frustrated with the situation but Paige at USA Auto Glass went out of her way to work with me and make sure my shattered window was fixed in a jiffy! Her attitude was amazing and comforting during such a stressful time. Alex and Anthony came out bright and early the next day right on time and fixed my window. Could not be more grateful for this company and the service I received from their employees. 10 stars!

Se
Review №18

Jennifer in Customer Service was great. A job that I could never do. Deal with Insurance Company’s. Too much patience is needed.Thank You USA AUTO GLASS.

Me
Review №19

My glass has been shattered for over two months. I have been waiting for the glass to come in from a large company and never even received an eta. I decided to call USA auto glass this morning and within the same morning had my glass installed. Ridiculously fast service. Thank you Paige and Miguel. Highly recommend.

Da
Review №20

Amazing job! My rear view mirror kept coming off after 2 of my own attempts to glue it back with glue from the store. After USA auto glass glued it back with their special glue, it is on and not coming off! Fast and professional.

CG
Review №21

So my side window regulator broke and my window was stuck down and I needed this fixed asap. The whole experience with USA Auto Glass was not only really smooth but like 1000% exceeded my expectations. I feel like, in Miami, excellent service isnt easy to come by.Jennifer assisted me over the phone, was really friendly and helpful. Having someone come to my home to repair it was a dream come true, honestly.Rodrigo was the tech who came to fix it and he was superb. He explained every step of the process to me, worked quickly, was just a really genuine and honest person. Im a young woman, I dont know jack about cars, so I always feel a little uneasy getting repairs, worried someone will take advantage and charge me more than they should. That was the opposite of this experience. I honest to god, felt like I was being treated like family.A+++

Ca
Review №22

What a pleasant company to work with! We’d been have leaking issues with our windshield so we called U.S.A Auto Glass. We live in Key West, FL and when we called Jennifer in Homestead, she went above and beyond helping us figure out the best way to repair or to replace our windshield. She was so pleasant to talk to and kept in touch until the job was finished. It’s so rare these days to get such quality customer service reps.After figuring out what we needed to do, Larry took the trip down the keys and replaced our windshield. He was very nice and did a great job!Thank you Jennifer and Larry for such a pleasant experience and doing your job so well.-Kathy

Vi
Review №23

Terrific and friendly service! Erik installed and removed our cracked windshield quickly & professionally! Its our Conch Cruiser for errands here in town! They serviced us right in our front yard! #Amazing

Ab
Review №24

I am a very satisfy customer. From the moment Jennifer took my call and set everything up in no time. I was impressed. Eric then show up a my work and replaced my windshield in less than 20 minutes. The process was so quick and painless that I would recommend this company to anybody. Outstanding.

Jo
Review №25

Jennifer was outstanding very communicative, she found the best deal for me and the best price $$$ while the competition was charging me double the price & Larry W. was very professional while he was working installing my glass I was asking him questions and he answer all of my questions very professionally, I recommend USA Auto Glass in Homestead with my eyes close 5-star place and 5-star employee.

Jo
Review №26

After 9 weeks of waiting for service from Safelight, I looked up this company. Paige was awesome and searched the entire state to find a replacement. She found one and had my Ram 1500 windshield ready for install within 3 days! Carlos came to install and had the job done in 2 hours. This company came through and provided the assistance I required! I will be using and referring people to this company from now on. GREAT WORK!!!

Ro
Review №27

Great job replacing the windshield on our Class A motorhome. The entire crew worked well together and did an excellent job. Highly recommend them.

J.
Review №28

Great Service I broke the back glass in my 1995 very nice beater. Only two suppliers could locate the glass; the first was double the price of USA AUTO GLASS. USA obtained the glass, brought it to me and installed it without issue. Thanks to Jennifer and (? Carl ?). Outstanding job. Thank You.

De
Review №29

Honest Responses, Reliable Service, Professional Installers When my Mercedes-Benz windshield was damaged, I went right to GEICO to ask for approved glass repair shops. USA Auto Glass was the shop I selected. It took 10 days to receive the windshield glass for my vehicle. Throughout the process USA Auto Glass was responsive and helpful. Ultimately when it came time to install, Alex contacted me and within 50 minutes replace my windshield to perfection Mercedes-Benz told me they would charge my insurance company for seven and a half hours of Labor. Is there any reason not to do business with USA Auto Glass. Thank you Jennifer, you did a wonderful job.

Sc
Review №30

Called around and left messages Monday morning early. 8:03 got a call from this company talked to Jennifer, she got all my information and said let me call you back. About 40 minutes later Jennifer calls back and found my glass at a great price. Jennifer then informed me that the installer Eric would be at my location that morning. At 10:50 Eric shows up and did the install. They called me after eight and had it installed before noon. Both were very professional it was a pleasure dealing with them.

To
Review №31

Repaired my 2021 Jeep JL Windshield using OEM Mopar parts. VERY RESPONSIVE, Very communicative, fast service and respectful of my time.If I have any glass issues, Ill be going back there again!

Tr
Review №32

Being that I am in the Florida keys I had to wait to get my windshield done by a company who travels from the mainland down to us but USA auto glass was very fast and efficient. Jennifer was helpful over the phone in getting me set up and was extremely nice.Eric was the tech who came and replaced my windshield was able to save one of my parking stickers for me. Very nice guy and fast and efficient. Would highly recommend.

de
Review №33

I needed a long crack at the top of my windshield. I spoke with Jennifer, who helped me schedule the appointment. She was extremely friendly and helpful, considering I had multiple windshield options for my Mini Cooper. Once booked, Carlos performed the windshield replacement. I was unable to be present, so he called beforehand to verify access to the vehicle. After completion, he called to inform me the windshield was replaced and other gave instructions on what do to as far as cleaning.Great job! Hopefully, I won’t need them in the future, but if so, I will be a repeat customer.Derek S

Ma
Review №34

I am more than satisfied with USA Autoglass. I was already having a rough week with DMV issues and a broken window when I came across this company. The customer service is what really made me decide to go with USA Autoglass. I spoke with a specialist by the name of Paige and she made the whole process a piece of cake. She helped me get my new window in immediately and at a great price. I honestly was calling other companies but if it wasn’t for her, I may of went with another company. I’m incredibly happy with my new window and would recommend USA Autoglass 10/10 times! They are the best

Jo
Review №35

I was in need of a window replacement on Christmas Eve after vandals broke into my vehicle. After calling around to several places that were unable to fix the window until after Christmas, I called USA auto glass. Jennifer was extremely helpful when I explained the situation and asked that I give her a few minutes to see what she could do. She called me back shortly and said she had an installer in the area and he could be at my location within the hour. 23 minutes later Alex arrived to install a new side window. He was fast and efficient with the repair. To my delightful surprise I had a new window on Christmas Eve an hour after I placed the call. Thanks to the team at USA auto glass, truly outstanding customer service and speed.

Ma
Review №36

Great customer service fast same day or next day appt and very reliable pricing

te
Review №37

Thanks to USA Auto Glass I paid a Little to nothing payment getting my window repaired & Kudos to one of their best employees Paige she went above and beyond to help assist me with getting my window fixed , from helping me take advantage of the benefits my insurance company provided that I was not aware of to getting someone out to my home ASAP to get the job done …I saved over $600 bucks , THANKS Paige! You Rock🤟🏽

Ja
Review №38

Quick quick quick. Called for an odd back van glass and they were to my office the same day and with-in 3 hours. Jennifer at the office was so pleasant and friendly. Rick the installer was a pro! Hundreds of dollars cheaper than the national chains. Just call. You will be very happy you did.

St
Review №39

This place replaced my rear window FAST. After calling a different company with an outrageous price, I decided to call USA auto glass for a quote, they gave me a price fast and then they came here within 2 hours and fixed my window... I’m beyond happy and will be using this company in the future 🤩 costumer service is great... Page on the phone, was super attentive and followed up to make sure my service was done quick. I wish I remembered the technician’s name.. but he was professional and on time. Thank you 🙏🏻

Eu
Review №40

Awesome service, on time and professional. Carlos and Jennifer were great to work with.

An
Review №41

WHAT amazing service. Called USA Auto Glass and spoke to Paige to schedule a repair for rear window. She was super helpful, very attentive, confirmed date, day, size of window, address, phone number SUPER polite and very sharp. Rodrigo (window specialist) came out to my home, extremely professional, very nice, did an AMAZING JOB!!! I have them telephone number saved in case (HOPE NOT) I would need their services again. I cannot express how satisfied I am with the customer service and the work performed. :)

Li
Review №42

Jennifer was super helpful scheduling a last minute window fix despite it being christmas eve. Carlos showed up on quickly. Worked quickly and did a great job. I was leaving town the next day and needed a quick efficient fix and they did a great job

Ab
Review №43

I called for a quote to replace my passenger side window. I was not expecting this to be an easy task. James was amazing. Gave me three options with the best price and product in mind. I asked them to schedule me whenever possible. Its a holiday week. Window was replaced the next morning. The installer showed up a half hour early and the new window was installed in less than 15 minutes. Thanks so much for making what seemed to be a huge headache, an easy fix!

Da
Review №44

The guys were efficient and cleaned up after they were finished. Larry did a quick job of calibratingthe windshield when the guys were through putting it in. I would definitely recommend these guys.

Mi
Review №45

I was doing a ride a drive event at Homestead-Miami Speedway and had multiple windshields that needed to be repaired/replaced.Jennifer was amazing and took great care of all of my needs. Definitely went above and beyond on getting the glass I needed.Eric the technician was great! Very professional and quick.If I’m ever back in this area and are in need of windshield repairs I am definitely going back to these guys!Thank you!

Je
Review №46

I really appreciate the professionalism that I received from USA Auto Glass. I called in to get a quote. Jennifer answered the phone she was so polite. She answered all my questions gave me a great rate. don’t get me wrong they gave me the best rate I shopped three other companies prior. I would have still used them if the price was more than the other guys because of Jennifer she is an example of great customer service she set my appointment for the next day I couldn’t Belive that. The other guy were 3 to 5 day wait. The following day my Tech Miguel showed up may I add on time he replace my windshield in about 30 mins he really did a great job he took care of my truck like it was is own. USA Auto Glass has top notch customer service. Btw Miguel cleaned all my windows after his install hopefully I will never need another windshield again but if so they will be my only call.Thanks again for the GREAT SERVICE

Ri
Review №47

I was in need of a windshield and was referred to USA Auto Glass by a friend. When I called Jennifer took care of all my needs and got me an appointment same day. I will definitely use this business again and refer to friends and family. You guys are the best

Mi
Review №48

This place is seriously amazing. I called to get a quote on a crack on my window on my Maserati. Paige guided me and helped me get a brand new windshield for free due to a law in Florida when I was planning to spend a few hundred dollars. I highly recommend this place to anyone. Great service! Awesome staff! and super fast service!

Do
Review №49

Good service at affordable price.

Ga
Review №50

I spoke with someone named Paige on phone, and she helped me out so much! I had my car broken into the night before and i was able to have it replaced in less than 24 hours!

Ju
Review №51

Wow how amazing. Especially during the covid it’s hard to find fast service anywhere. Once I called USA Page answered and was professional and helpful from the second my call was answered. Literally 15 mins later I had great news and driver was coming within 20 mins which Miguel did come and got right to work replace my whole windshield to my Lexus did I forget to mention they came to my residence:). Page and Miguel I thank you. You are making great business for this company. Well recommended to anyone that needs repair

Ko
Review №52

Jennifer and crew were very helpful and on time with my repair! I highly recommend them!

Sc
Review №53

Traveling on vacation is the worst time to have any issues with a vehicle. Unfortunately for us while in Key West some lost soul felt the need to break into our van by breaking out the passenger window.Friends of ours who live in the area recommended USA! Thank God they did. Looked them up and read the amazing reviews. Many of them mentioned “Paige” by name.We were blessed by reaching Paige. She was so calm and helpful during a crisis. Couldn’t recommend her more highly. The folks at the office were all super nice and friendly. Alex did a fantastic and fast job not only replacing the window but cleaning up all the broken glass. If you are ever in the area and need auto glass work done don’t hesitate to reach out to USA Auto Glass in Homestead. They get 6 Stars from us!

De
Review №54

Baker goal had busted windshield call then up and an hour later Keith came and fixed it up quick

Ti
Review №55

From the beginning, the whole process was awesome. Jennifer at usa auto glass treated us like family. She was kind and polite and patient with us. After shopping around and seeing some ridiculous prices, Jennifer got us the best deal. She even gave me options. Either cheaper or original. I chose original which was still cheaper than competitors. Thanks a million Jennifer. Wouldnt trade the experience in for nothing. Also the guys she sent out was on time, professional and did a clean job. Treated my truck as if it was their own. Team usa auto glass, you guys rock!! Thanks for all that you done for me today.

Ma
Review №56

Called them at 930am and had a new windshield by 3pm that same day. The tech that came out was friendly and knowledgeable and the job was completed in about 30 minutes. Couldn’t be happier

An
Review №57

First time having to get my window repaired and let me tell you they were fast, efficient and respectful. Clean work and nice guys.

Jo
Review №58

I just got my windshield replaced by USA Auto Glass and would highly recommend them for their customer service alone! Jose and Jennifer were both very nice and assisted me with filing the insurance claim and getting a brand new windshield from Jaguar. As soon as my windshield came in Carlos and Geli came out soon after to install and calibrate the windshield. They both provided excellent customer service and were done in just over an hour. If you ever have to get your windshield replaced I would highly recommend USA Auto Glass for their professionalism and customer service.

R
Review №59

Quick Service and Great Communication. From start to finish USA Auto glass was excellent. Called on a Sunday and although out of their business ours Jose picked up and told me not to worry that they will help me with my windshield glass repair to Call back Monday morning with all of my information at hand. . As soon as I called he knew it was me and sent Sarah to call me and assist me in the process. She was very nice and patient with me and the insurance on the line and kept in contact with me on how the process was going the entire time. Called me Tuesday and told me she would put me on the schedule for the same day if not for sure the next. A few hours later, Miguel called me and he was already in my community to work on my car. Wow!! Quick and easy and in an hours time they were gone. I greatly appreciate what you guys have done for me , especially during this pandemic time and the quickness of your response.. I will recommend you guys and hope more success for you.. 🙏🏼

Pa
Review №60

Great team, Jennifer and Keith that put together a late day trip to the Keys to save my day. Very customer oriented outfit, with everything you expect.

Ac
Review №61

Customer service is very helpful and the installer Eric a did Awesome job.

He
Review №62

Jennifer and John were very helpfull. John installed the window perfectly. I highly recommend them. Vey happy customer

So
Review №63

I got my windshield replaced by this company today. The lady in the office was friendly and was able to squeeze me in. I got a phone call with an ETA and the gentleman arrived on time. Larry was very polite and did an amazing job on my windshield! Recommending USA auto glass to all of my friends.

Be
Review №64

USA Auto Glass is amazing! Within 24 hours my cracked windshield was replaced. Jennifer guided me through the entire process with my insurance company. She is professional and very capable. Carlos did an amazing job with the installation. Very informative and professional.

Sh
Review №65

James was very helpful and pleasant I was very impressed by the quality of service and when Larry Washington showed up he was on time and very professional great service and performance THANK FOR YOUR GREAT WORK

Ke
Review №66

Wow! I’ve never had a better experience with an automotive company. Lightning fast service and completely hassle-free. Within 24 hours from calling USA Auto Glass and my insurance company, my windshield was replaced. And mind you, I’m in the Naples area! Their quick, professional workmanship was equally matched by their friendly, helpful customer service which made it stress-free for me. If everyone worked as passionately and efficiently as these guys, the world would be a much better place! Thank you guys so much!

ri
Review №67

Very fast and efficient. Great customer service. Came out the next day.

Sa
Review №68

This company is Awesome!!! I highly recommend this company. I spoke to Jennifer and she was a sweetheart. Although, I had to pay out of pocket and she quoted me the best price out of all the companies I contacted. She was very attentive to my concerns and made sure I was taken care of asap!! My technician was Larry Washington he as well a professional and made sure my windshield was installed as if it never been cracked. So I highly recommend this company!!!

Ca
Review №69

My experience with this company has been one of the best services I have received in my life, from Jennifer who received my call, very kind, diligent and 100% determined to help me, to the mechanic who replaced the broken glass in my car , I want to leave you this review as a thank you for your good work and services to the community. The prices and the quotation was quick and also expected. Thank you guys a thank you Jennifer.

Ni
Review №70

USA auto glass really bailed me out. I don’t have full coverage on my car because it’s a bit older and I was really worried it was going to cost an arm and a leg. I have a date with my girlfriend this weekend and I didn’t want her to see a crack on my windshield because it would be embarrassing. Not only did they give me a really good price but they also came out right away. Thanks USA auto glass I will refer you to everyone!

Ja
Review №71

Larry Aito was my tech. He came in and was very polite and didn’t care that I quietly watched. He was very professional and knowledgeable

St
Review №72

Called and spoke with Page.Asked her to please give me a quote to replace a Passenger Right Side Hinged Door Window on a 1998 Chevy Express so i can send it to my insurance company.She was extremely nice and pleasant to talk to and with in a few minutes it was in my email.That is what you call customer service.She told me they do mobile service as well.Will be going there to replace the window.

Le
Review №73

I had a very good experience from the minute I called to ask for an estimate for a quarter window glass for my ford Transit van. Page was very pleasant and professional on the phone, she followed up with me all the way through and was very knowledgeable of all the details involved in getting the correct glass.Alex the installer arrived first thing in the morning and was very courteous and friendly, he worked quickly and did a through clean up of the broken glass inside.I was very pleased with page and Alex.Even though the glass itself was a bit pricey, I would not hesitate to call them again if the need arises.Once again thank you!

Ti
Review №74

Larry Washington was fast and efficient. 10 stars would recommend!

ki
Review №75

They are very professional and does great work .Jennifer the receptionist is very friendly and gives great customer service. Alex the tech was very professional and did a great job and he also cleaned up all my broken glass thats so very nice of him thank you guys.

Ch
Review №76

Jessica a fairly new employee handled me better then most of these people with experience. She even called me back to check on the work and how I was treated. Keep up the good work Jessica!

St
Review №77

Needed them ASAP they came within the hour! Paige is super sweet and did an amazing job -Carlos was super friendly and again AMAZING JOB! Thank you so much!!!!

Ch
Review №78

They are phenomenal. My car was broken into last night, I called USA Auto Glass this morning and they were at my house within an hour. Larry was such a nice guy, very professional, quick and clean work. Got the old broken glass out and put in a new window within an hour. Extremely pleased. GIVE THAT MAN LARRY A RAISE!! lol. Thanks a lot USA Auto Glass!

Ka
Review №79

Paige was beyond helpful since day one! And even when it got frustrating she kept me calm; then her team was amazing. They were on time and very quick and professional.. definitely recommend!!

Su
Review №80

Apparently after speaking with Paige (the lady that answered the phone) she reminded me of a previous time I was a customer...years earlier. I thought she sounded familiar, as well, as she thanked me for intrusting them to service my car once again. She was so kind and friendly and worked efficiently to get me an appointment before days end. Wow!! I received a follow up phone call from a young man named Larry who told me he would be arriving soon. Once he arrived (and obviously it was nearing closing time) he assured me it was ok and just needed to communicate with Paige. Very respectful and prompted. Great service, very professional. Job well done and Paige even called back to check after the job was finished. I highly recommend this company and encourage you to ask for this service team.

Je
Review №81

Customer service was excellent and the technician was great I called in the morning really upset because my car was broken into. I spoke with Paige and right from the start she had a great attitude she knew how empathize when someone is not having a good day. She definitely put a smile on my face. She called the technician right away and let him know that hes going to be sceduled another call. She came back on the phone to me and let me know that as soon as he is done with the job he is on he will be heading to me next. Carlos was my technician and he gave great communication with me. He called me to tell me he is on his way to pick up the window in miami and will call and let me know when hes on his way to me. Carlos called back and let me know he was on his way to me and that he would be here within 45 mins. Carlos got here in less then 45 mins, and he called to let me know he was outside and to bring the key so he can get started. Paige and Carlos made this easy for me and it put a huge smile on my face. Me being a First Responder we get looked down upon and since the first minute to the last minute they both were awesome. I cant thank you guys enough for the great prompt and fast service you provided for me. This hands down was the best service I have ever had in a long time. Thank you Paige and Carlos for the best service ever.

Gu
Review №82

Excellent Service Paige assisted us with replacing our Truck Door Window. Enough cant be said about Paige. Very knowledgeable, professional, and most of all polite. With regards to the service, the Tech called ahead of his arrival as planned. When he arrived got right to work and completed the job in under an hour. When he left the work area was left as if he had never been there. Excellent Service beginning to end.

Jo
Review №83

The guys that came out did an outstanding job. They made sure that there wasnt any broken glass left in my truck.

Al
Review №84

Thats before the time that they said was available very quickly very professional what recommend them highly

Bi
Review №85

I am happy with their coordination with my insurance company, they replaced my broken windshield with a factory windshield, they did everything in a timely fashion and they worked very hard to meet all my needs. Thank you USA glass

Br
Review №86

USA Auto Glass provided service excellence. They searched and found pre-owned OEM glass at half the dealer cost then installed it on time as scheduled. The service technician was thorough, competent and expert in his work. I rarely write reviews with the exception of 5 Stars when deserved... these folks provided 5-Star service!

Ro
Review №87

Amazing service 👏 Very fast and professionalI highly recommend

Hi
Review №88

Great job...

Sh
Review №89

This company is the best. I called in the morning and had an appointment by the afternoon. The pricing is amazing and the young lady who answers the phone is the sweetest. I will definitely be calling them again in the future if I need a window or windshield replaced.

Je
Review №90

After having my car broken into over the weekend, I needed a quick fix come monday. The service team at the dodge dealership pointed me this way and I’m so happy they did. USA auto glass had my window shipped and installed the SAME day! I was so surprised at how fast they worked and how accommodating they were. Very reasonable prices and great quality. Thank you team!

An
Review №91

Excellent Service! I was very happy with the service I received. I spoke with Jose on the phone, and he gave me a reasonable and fair quote for the back glass replacement on my car. Within two hours a tech, Eric, showed up to my home. He was professional and finished the job quickly. I was pleased there were no hidden fees. The price I was quoted was the price I paid. I would definitely recommend them.

li
Review №92

The window in the passenger side of my Mazda broke down and they came to fix it to my house. Very professional and on time! I totally recommend this company. Thank you Jim and Miguel and all the guys !!!

Ed
Review №93

The back glass in my truck shattered thanks to an unsecured load on Saturday of all days. I called just before 11 and the owners response was dont worry, I got you! He scheduled a mobile replacement for 1pm. The first truck showed up 20 minutes early to prep my window while he waited for a second truck to show up with the glass. They were finished and cleaned up by 1:30! Im still in awe of the service I received and I wish I could give 6 stars! This is exactly why you should shop with privately owned businesses! Great job!!!

na
Review №94

Driving on the turnpike with all the construction going on my windshield was cracked. I called USA auto glass and was very pleased with their service. Sarah went above and beyond to help me out. Between Sarah and Paige it was an awesome experience having my windshield replaced with no stress. Thank you USA Auto Glass!

Lo
Review №95

Older Guy came within an hour with Great customer service Thanks

Ra
Review №96

First and foremost I would like to recognize Larry for going above and beyond replacing my windshield glass, he not only did a great job but he took initiative given the the fact that it was raining he improvised to get the job done effectively and efficiently. Not only was he great but the pricing was very affordable. I would highly recommend this placa to anyone, i hope to not have to replace another glass from my car but if I did. I would deffintly call US Auto Glass Inc for their services.

Sa
Review №97

This has been one of the most helpful services I’ve ever received. I was suppose to have my windshield covered with insurance but they didn’t work with me and wanted me to pay out of pocket. I am a homeless teenager, who just lost their job. Thanks to USA Auto glass I have a brand new windshield for free, this has to be the best graduation gift a girl could ask for. Thank you guys so much!

Se
Review №98

This is a family oriented business. They are amazing, they pay very close attention to detail and theyre not out just to take your money! Wants to give you a great service so you want to come back again and again. And whats funny is they couldnt perform the service due to my part in my car actually working but just being old so it had to get some of the dust knocked off. But they still came out to where I was to give me great service. Receptionist is very nice, the boss man is very nice to. Also the gentleman that came out to look at my vehicle was superb. Gave me lots of info to further educate myself on my car. Definitely recommend!!!

Ma
Review №99

Everyone here was super friendly and helpful, and helped replace our window quickly after our car got broken into. They even went out of their way to help us look up information. Great service and would highly recommend

Ge
Review №100

Great company I would highly recommend them.

Information
34 Photos
100 Comments
4.8 Rating
  • Address:30000 S Dixie Hwy, Homestead, FL 33033, United States
  • Site:https://www.usaautoglassflorida.com/
  • Phone:+1 305-247-9100
Categories
  • Auto glass shop
  • ATV repair shop
  • Auto repair shop
  • Car accessories store
  • Car service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–2PM
  • Thursday:Closed
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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