user
Reliable Shutters & Screens
2119 N 45th Ave, Hollywood, FL 33021, United States
Appearance
Reliable Shutters & Screens
Comments
Ja
Review №1

We couldn’t be more pleased with Reliable Shutters & Screens! From the very beginning it was obvious that this was a first-rate company that does quality work.From our very first experience with Reliable they were an absolute pleasure to work with. Nick, our designer, did a fantastic job. He had even researched our home prior to coming out to see what was going on. Completely impressed by his total professionalism and attention to detail. He listened carefully to what we were looking for and came up with a design that was exactly what we wanted. He is one of the main reasons that we decided to go with Reliable.Reliable handled all of the permitting for the project and when we ran into an issue with the city, they were able to come up with a solution that satisfied the city and also met our needs.The project started on time and Reliable was very flexible and accommodating with another renovation we had going on at the time.The demo crew was extremely careful with our home and took such great care. Following that was a small concrete project that I believe Reliable had sub-contracted out. They too did a fantastic job.Construction of our new porch took about a week. The installation crew, John and Devin, were also amazing. It was very easy to see that they knew exactly what they were doing and had a lot of experience putting these porches together. The craftsmanship and the quality of the product really exceeded our expectations. They took incredible care putting up our new porch and ensuring it was put together correctly.The office staff, Jodi and Gina, were also a pleasure to work with. They answered all of our questions and were very accommodating in meeting our needs.We’ve lived in south Florida for 15 years and Reliable Shutters and Screens is by far the best home renovation company we have ever used. The experience was truly amazing and we are so happy with our beautiful new porch. Thank you!

An
Review №2

Ever since our screen enclosure came down in a storm we have been trying to figure out what to do to make our patio a usable space again. After entertaining a few options like… re-screening it, install a pergola, etc… we settled on having an insulated roof installed. If you’re reading this and are shopping around as we did, let me save you some time, get Nick from Reliable over to your house and plan out your new space. You won’t be disappointed! Jodi was fantastic through the process and Mike and his team did a great job on the installation. Thank you, Steve, we look forward to expanding our house and using the outdoor space once more! Would recommend to a friend :)

Se
Review №3

We are overjoyed with the final product and now leverage our outdoor area the way we envisioned. The team took the time needed to understand our goals and provided a solution that exceeded our expectations. The installation team was top notch, efficient, and thorough in their approach. Would definitely recommend.

Ce
Review №4

Weve installed a patio cover in white to enjoy outdoors more year-round.The company has an excellent communication channel. Every stage of work was well-communicated and prepared us with what to expect.The crew worked with skill with knowledge. After the job was done, all the debris was gathered and hauled.Would recommend this company to anyone who is looking for strong communication and quality construction.

Je
Review №5

We absolutely love our new sunroom. It is even more beautiful then we imagined.Thank you so much!

Da
Review №6

Highly recommend Reliable they are wonderful. They stay in touch through every step. we love it get lots of compliments. A must have in south florida. we were looking into Gazebos that my husband would have to put together. This is the better option and they put it in. Very reasonable cost. You wont be sorry.

Cl
Review №7

My wife and I decided to enclose our back patio with a screened enclosure. It was getting impossible to entertain outside due to the heat and bugs !!!! After checking on line I was impressed with the ratings of Reliable Shutters and gave them a call. After meeting with Nick, who came out to do measurements, explain the job, and design an enclosure for us, we were so impressed we hired them and looked no more ! Wow ! We were so happy we did. The finished result was beyond our expectation and we couldnt be happier. Thank you Steve, Gina and Jodi whom collectively kept us informed along the way, and was always there to answer any questions we had. Now we can BBQ in peace !

An
Review №8

They did an excellent job!!! I love my Patio.

Ar
Review №9

Reliable patio has the perfect name because they are exactly that. They are professional knowledgeable and helpful when it comes to creating art in your backyard. They provide all the options necessary to create exactly what you want at a reasonable price. To start this project during the pandemic, besides working with our city to get appropriate permits and to have it completed so perfectly is beyond expectations. They were certainly a pleasure to work with.

li
Review №10

I am very happy on my patio, like brand new again, 7/6/2021. We are please with these two guys came to my house, and did the excellent job!!

ma
Review №11

We built a patio roof with Reliable Shutters & Screens and it turned out wonderful. They managed all the steps to get the building permit and had some great design ideas to start with. We love the construction. It took a little longer than expected, but only because the company supplying the materials had a production delay. Everything else was handled with high satisfaction.

Ma
Review №12

Simply AWESOME!! the entire experience from estimate to completion of the project was just phenomenal. Every phase of the work was handled with attention to every detail and professionalism. Even the owner came out to inspect and follow-up. Now we have a porch that just stands out so nicely. We are truly glad we decided on Reliable for our porch. Totally satisfied!!

An
Review №13

We had to wait a little longer than usual due to supply issues related to COVID but Gina and Steve kept in communication with us the entire time. On the day of our install, our crew which consisted of Omar and Daniel, were extremely professional and we truly appreciated that they didnt rush the job and took their time. We are so happy with the final product and the look of the aluminum patio! Going to get so much use out of this covering in south Florida with rains and hot summer sun.

Br
Review №14

Wonderful company. Very happy with screened enclosed patio with roof. Excellent fast communication. Helped with whole process of HOA approval, city permits, engineering, etc. Steven, the owner, personally met with me to discuss build options, pricing, and also arrived on day of install to make sure everything was done correctly. Gina in the office is quick and efficient with communication via email and phone. Pricing is fair and reasonable compared with three total quotes. Looks fantastic!

Ma
Review №15

I am very happy with the service I received from Reliable Shutters! There staff was always pleasant and professional! I am very happy with my new Pergola! Thank You!

Vi
Review №16

Im extremely happy with the service I received from Reliable Shutters. From beginning to the end of my project I was given professional and timely service. Nick was great and took the time to go over the entire project with me from material to cost to the design. Installation was quick and Im thrilled with my new back patio! I finally have somewhere I can relax in the afternoon. Thank you Reliable Shutters and Screens!

Ka
Review №17

It’s not easy to find a reputable, professional company in South Florida. Upon extensive search, I am glad I selected Reliable Shutters & Screens for my project. Their name speaks for itself. We chose to install Renaissance Fresno pergola and extended our patio with travertine pavers. Our sales rep, Nick, came on time and spent over 2 hours going over the product, details, and measurements. Upon signing the contract I’ve been in communication with Gina. I’ve contacted Gina many times, as there were some delays at the city, and she was very patient and professional. She returned my phone calls promptly and answered all my questions. The job was promised to be completed before Xmas and it was. The owner Steve came several times to follow up and make sure that all my needs were satisfied. I’m recommending Reliable Shutters & Screens to my neighbors and friends.

Ma
Review №18

Our experience wit Reliable Shutters & Screens was excellent. Cesar, the sales guy stuck with us and helped us through all HOA and City permitsSince everything was done during Covid there were some delays in getting all the material supplies, but once the material arrived, the install was done very professional and above our expectations. Thank you to all the Crew and thank you to everyone at Reliable Shutters.......I highly recommend.

No
Review №19

Based on many horror stories I read in reviews while performing research on screen enclosures, I approached the process with some trepidation. Fortunately, my experience with Reliable Shutters & Screens was a very favorable one. Their design recommendations (provided by Nick) were practical and cost effective, the permit process (handled by Gina) was smoothly managed and the construction project (managed by Juan) was efficiently executed. Unavoidably, the project was delayed because of Covid-19 but the front office (Gina) kept me updated. All in all, the process was stress free and I am very pleased with the final product.

Ri
Review №20

Our experience with Reliable Shutters & Screens was excellent. Leo, the sales guy, stuck with us and helped us through all the HOA approvals and permitting issues. Since everything was done during Covid there were some delays in getting all the material supplies, but, once the material arrived, the install was done very professionally and above our expectations by Omar & crew. Thanks to everyone at Reliable ... I highly recommend.

Ed
Review №21

Our enclosure was completed just in time for Covid closures and company did a very good job. We can say that we are a happy customer :-)

Do
Review №22

This company was excellent! From Nick the sales rep to the coordination by Gina, to the great installation crew, and several check-ins by the owner showed their commitment to outstanding customer service. Their product is high quality and the end result exceeded my expectations. We replaced a 30+ year old screened enclosure with a new roof and screen enclosure and I could not be happier.

Co
Review №23

Reliable Shutters & Screen is the best. I used them to install my screen on my patio and it came out great! The price was even better. I was very impressed with the installation and the crew that arrived at my home. Both individuals were polite, practiced safe distancing and wore masks.I would highly recommend this company and would certainly use them again.Colin McDonaldCoral LagoCoral Springs

jo
Review №24

Needed a screened in patio enclosure. Reliable Shutters and Screens completed this custom job in a timely manner and for a great price. I needed a slab pored and leveled to drain properly for cleaning and their concrete guys were very professional. I would definitely use them again.

Lu
Review №25

From the initial phone call Reliable Shutters and Screens has been nothing more than professional and honest. Cesar came out on a weekend to look at my patio and gave me a quote, which most companies I have called prior just gave me some random number over the phone without even seeing my patio which gave me an uncomfortable feeling, but Cesar was really nice and accommodating. He was very communicative especially when Eta was approaching and even though we had to reschedule because the weather he immediately got my patio screened in once the weather was nice. The work was seamless and looks great! Both Cesar and his brother were efficient, professional, friendly and truly customer oriented (which is very hard to find in South Florida!) I would definitely rely on them for any other screening needs I would have and would recommend them to my own mother. You would not be disappointed as they are the type of company that takes pride in their work and would resolve any issues or concerns you may have because they truly care about their business, customers and workmanship. I love my patio!

L
Review №26

The owner Steve is extremely rude, especially to women after getting the job. He speaks disrespectful and screams. His workers are messy and don’t clean up and pavers are not put back correctly, taking short cuts. Good product but extremely poor customer service. Doesn’t follow through on promises.

Lo
Review №27

I had a very good experience. They handled my Screen installation perfectly. They were very understanding with my association and condo commando issues. Workers and management were great. Well hire again.

Lo
Review №28

I hired this company to install a patio roof and pavers on my backyard. The job came out better than I couldve dreamed of. The salesman Leo was very presentable and knowledgeable about the product. He came with samples of the roof material and also of the pavers, and it made it easy to envision what the job would look like. He sent me lots of pictures of previous jobs, and made me feel really comfortable. The owner Steve was very attentive to whatever concerns we had about the job. Gina at the office was a pleasure to work with. They really listen to you, and go beyond to make sure that you are happy with every detail of the project. I would definitely hire them again! My patio looks amazing now and it is definitely our favorite place in the house.

Ch
Review №29

I was asked to review my experience with Reliable Shutters & Screens for our new flat roof and patio screen enclosure. Cesar, the sales rep was a pleasure to work with and explained everything in detail to us so that aspect of the project was excellent. The installation crew was excellent as well and did a phenomenal job with the install, although my grass wasnt too happy with the foot traffic and the materials laying on them for days.My only issue was the communication with the office as to when the project would commence. We didnt get any notice from the office as to when anything would start or materials being delivered. We were on our way down to Key West only to be alerted by our ring cameras that there was movement in our back yard. It was the delivery guys dropping off the materials for the project, with no advanced notice from anyone. They then just put everything on my grass in the yard instead of around the paved pool deck. I had to call the office and Cesar to find out what was going on and ask when they planned to do the install. They seemed surprised that the material was being delivered. This may have been a miscommunication between them and their supplier, but in my opinion, should never have happened, hence the reason for only 4 stars.Overall, we are very happy with our end result and would recommend Reliable Shutters and screens for your project.

Mi
Review №30

Working with Reliable on our aluminum patio structure was a pleasure. Quality materials, conscientious employees who came out to do the work, and responsive office staff when minor questions came up along the way. The name says it all, Reliable.

LI
Review №31

Reliable Shutters installed a screen porch for us and we are very pleased with the result! Great customer service, professionalism and quality work. Also, the price was very competitive. We would highly recommend this company.

Je
Review №32

The folks at Reliable were just that... Reliable! From start to finish our experience was outstanding! The installers, office staff, concrete workers, and owner himself were all friendly and responsive. We would definitely use them in the future!

De
Review №33

This is my second patio enclosure done by Reliable Shutters & Screens and must say the experience was beyond expectations, just as I had with my first patio enclosure. The owner Steve and his employees Gina, Nick and Omar were all hands on with communication and getting all paperwork process and installation of the patio enclosure.Honest and reliable. Would recommend to anyone who needs their services. Thanks to all of you.

Ra
Review №34

We are extremely pleased with The job that relabel shutters and patio work on our home. The patio was done is just 2 days. I highly recommend them for the job.

Do
Review №35

Reliable shutters & screenswas was everything that I hopped it to be !! a very good company and Id recommend it to anybody that maybe interested in having their patios done with the remarkable working staff you cant go wrong ! Were honest to the core.Thanks !

Da
Review №36

Reliable installed a screen porch for us and we are super happy with the result! Great customer service and the installation, in particular, was efficient, clean and fast. Also, the price was very competitive. Highly recommendable.

Ma
Review №37

Im very happy and pleased with the service they came out did what they had to do. They wereprofessional,reliable, and respectable I will definitely recommend them and use them again for future project. cesar and Vinny youre the best. Thank you for a job well done.

Be
Review №38

Beautiful job. Very professional and highly recommended!

ti
Review №39

Good quality work. Staff are friendly and will take care and answer all your questions and need. I highly recommend Reliable Shuttles and Screens if you in the need for your patio done.

Em
Review №40

THESE GUYS ARE THE BEST. These guys were really great all around! The take down and installation for our new screened in patio was so quick I was shocked. They had everything completely in less than 2 days! The paperwork process was a bit of a pain but it wasn’t their fault. They were really great at communicating throughout the whole process so that made us worth it. Best customer service I’ve dealt with in a really long time! Definitely would go with these guys again if we ever needed a new patio but it looks like this one is going to last us plenty of years to come. Thank you guys for our new patio! We love it and can finally enjoy it!!

Cr
Review №41

Reliable Shutters & Screens did a great job on my patio cover. They were professional and courteous. The patio cover looks great and has added value to my home and to our outdoor experience. Thank you for all your help and expertise.Craig

Be
Review №42

Extremely satisfied with Reliable Shutters & Screens for my Renaissance Classico patio roof and thankful for the recommendation. This project from start to finish was above my expectations with the installation and final product. The communication was great and Steven was hands on with my project every step of the way. The only complaint I have is the permitting process and the delays that resulted with the city.

D.
Review №43

We absolutely love our new sunroom!! After meeting four different contractors, we contracted with Reliable Shutters and Screens in December of 2019. I don’t know if the pandemic threw everything off. Meaning the time constraints with the city and how they handled plans, plans not being accepted by the city when submitted, and/or delays in resubmitt-ing the plans. (I could appreciate the city wanting everything right. That protected us.as homeowners).We want to thank Cesar, our salesman. He had all of the great ideas. When he showed us the pictures of their sunrooms, we were blown away. Steve our contractor and Gina from the office. Steve and Gina had to take many hard questions from me. They always returned my calls. The installers for the roof were awesome (two ladies and a guy). The roof was tested during that major flood in November. Not a drop of water underneath the roof. The glass was the icing on the cake. We chose the windows with a little tint. Those guys were awesome too. I was worried about the windows fitting properly. They told me not to worry, everything would be done to my satisfaction. They did not lie.They passed each inspection the first time. The job was finally completed in December, 2020. Now that it is done, I have forgotten what it took to get it finished.We live on a corner. With the room being all glass, we can see people walking and looking and the cars stopping to admire it. One guy told my son-in-law that every time he and his wife drive by together, she tells him she wants one. Now we use this area daily. It is such a beautiful addition to our home. It looks as though it has always been here.Thank you Reliable Shutters and Screens,The Halls

Ri
Review №44

Excellent build! Highly recommended. Installer very detailed and patient through out the project! Company owners very involved from start to finish.

Ed
Review №45

My wife and I were looking into replacing our screen enclosure. We had obtained several bids, but were most impressed with Cesar from Reliable. He was extremely polite, knowledgeable and made us feel comfortable that he could do the work. He and Vincent were prompt and efficient when they came to do the work. We had the Ultra View Screening installed, which, when installed you couldnt tell that there was any screening there. Great product to enhance your view. We did have a couple of questions that we addressed to the office, and they were most accommodating as well. We highly recommend Reliable.

Ch
Review №46

Added a roof over a pool patio. Reliable Shutters & Screens were very professional and did a great job. Very neat workmanship using high quality materials to create a great shaded area. They handled everything seamlessly from city permit to completion! Gina and the building crew were very accommodating during the entire process. Highly recommended.

Ni
Review №47

They build patios and I called to ask if they could build a patio for me and they said they cant help. If youre looking for someone to build a patio for you, call someone else.

Ro
Review №48

Almost one year ago we decided to replace our screened lanai which had run its course through hurricanes, rough playing dogs, and many years of lively partying! We did our research and decided to have Reliable Shutters and Screens handle our project. From the beginning planning stages to the final moment of installation, everyone working for this company was skilled, professional, and friendly. We felt the price was reasonable for the level of service and quality of the final product - a beautiful new screened in lanai. The materials used for the roof actually have helped lower the temperature a few degrees in the summer which was an added benefit.I write this now, almost 11 months later, because over the past week, we had 7 days of heavy rain - not just the typical summer afternoon showers we expect here in South Florida. One morning I noticed a small quarter size amount of water on the floor of the lanai - under one of the seams. I called the company and spoke to Gina - who has always been supportive and helpful. She immediately scheduled someone to come out. The little problem was corrected and it has rained since the repair with no issue. Today Gina called to check on our situation and said that if there were any further problems, to please call them. That is great customer service. I recommend Reliable Shutters and Screens without reservation.

Pa
Review №49

My experience with Reliable was a great one from the start to the end. Even though the permit process was a bit long no fault of theirs they kept me informed all the time. Very big shout to Gina keep up the good work. I am very satisfied with my project well done. This was achieved by the professionalism,the quality and the time you put in.ThanksPatrick Gayle

Ch
Review №50

We had reliable come out and quote us for a new aluminum patio roof. Our existing roof was approximately 15+ years old and it was time for replacement. After receiving multiple bids, we found Reliable to be the most competitive for what they offered. Most importantly, our project estimator Nick insisted on doing the job right and provided a detailed timeline of how the work would proceed and what to expect.We hit a small snag when we located some problem issues in our main roof that needed to be addressed by a roofer, however once I had those issues corrected Reliable was back out promptly to finish the job. They even worked into the evening on a Friday to complete the work. Communication throughout the process was superb and everything promised was delivered. Please consider Reliable for your patio needs.

Za
Review №51

We hired Reliable Shutters & Screens to screen in our patio. We were a little hesitant about a screen at first because we had seen a lot of jobs that didnt look great. After it was done, we couldnt be happier. They custom framed around the columns on our patio and made it look awesome. I couldnt recommend them enough.

Ri
Review №52

Very pleased with the work done from start to finish including the customer service. The final product exceeded my expectations.

Ka
Review №53

Great customer service! Great work! Price is right! I had a patio screened in by Reliable recently and have had a such a good experience. From the beginning through the final install, every step has been very professional with follow ups to check if I’m pleased with the work. Every one in their team is super helpful, also. I would absolutely recommend to anyone and would hire again for any other job on my home.

Br
Review №54

Excellent install at a fair price. I wont hesitate to use reliable for my next screen project or repair.

C
Review №55

They did a excellent job putting up our patio cover. Highly recommended.

J
Review №56

Absolutely professional from start to finish! We went with them for our screen enclosure because they took the time to measure accurately and explain things thoroughly. The price was great as well. They even call to check there are no issues close to a year later. Highly recommend! A+++

Je
Review №57

I had contacted several companies regarding a unique rescreening challenge for my home. While several vendors suggested outrageous prices and/or that they were unable to do the project, Cesar came to my home and explained the absolute best way to handle my project with an extremely fair cost. My enclosure is well built and I couldn’t ask for a better experience from beginning to end. In fact we had a small issue which needed to be corrected and Cesar actually came to my home on a Sunday to fix.True story. Great service. Highly recommend.

Ju
Review №58

The installers did a great job it looks great. Great company to do business with.

Li
Review №59

Just want to say what a great customer service we received from everyone that works for Reliable Shutters and Screen. All my questions were answered fast. We did accordion shutters and screen enclosure and they turned out amazing. We loved them. Thank you everyone, i most definitely recommend this company. Thank you

He
Review №60

We recently moved into a 20 year old house. The lanai was in real need of re-painting and re-screening. We did a search and located companies that were willing to do the screening or the painting but not both.Finally discovered Reliable Shutters & Screens. Cesar came out and gave us a very fair quote to do both the painting and screening. We found him to be very professional, knowledgable and a very nice guy. Cesar and his brother Vinny did the work. They were both great to work with and we could not be happier with the final job. There was a slight issue because it was very windy when they were painting. Cesar and Vinny came back right away and solved the issue. My wife and I are extremely pleased and cannot recommend them highly enough. Just look at the other Google reviews and youll be convinced.

Ro
Review №61

Put to the COVID test and passed!After getting all the approvals, work was scheduled to start in February 2020 and end in March 2020. Then came COVID.Gina communicated well. They kept me up to date on all the twists and turns as the project edged its way forward.The project was completed in June 2020.I rated Reliable Shutters and Screens 5 stars because:1 - Excellent Communication2 - They were health and safety conscious. Always wore masks or insisted that social distance be maintained while working.3 - Did a high quality job delivering exactly what was requested. The sunroom is beautiful and my neighbors love it too.4 - Subsequent follow up even though there was nothing wrong. Thats a refreshing business practice.

Mi
Review №62

I am an avid seeker of excellent customer service. It gives me great pleasure to write this review. Reliable Shutters & Screens – Hollywood, FL is a company that delivered on its promise. I engaged a few companies prior to making my decision. Reliable Shutters & Screens stood out from the rest, providing honest and fair prices. They maintained clear communication throughout the project. I received a thorough explanation of the installation process, updates on delays, permit status, and a project implementation timeframe was provided. During the installation process the team was professional, timely and maintained a clean work space. I highly recommend Reliable Shutters & Screens. I am fully enjoying my extended outdoor living space.M. Drummond – Satisfied Customer!

Tr
Review №63

Flexible. Excellent communication. Quick. Professional. Thank you.

Om
Review №64

We just replaced an old screen patio for a screen patio enclosure, the difference in Quality and Design far exceeded my expectations. The installers were very knowledgeable and professionals. The job was done perfectly. The communication with Gina and Steve before and after the completion of the job was excellent, always taking care of my wishes.I would honest recommend Reliable Shutters & Screens and Thank you for the beautiful patio we are enjoying every day.

Ka
Review №65

If you need new/replace screening, this is the company that will provide you with exceptional results. We had an installer named Cesar who was meticulous at making sure that the job was done perfectly. I cannot say enough good things about this company.I highly recommend them!

Je
Review №66

I am extremely satisfied with how professionally and promptly the job was done. I am a mechanic by trade for over 30 years. I know when something is wrong. In this case they are truly professionals. Bob and Corey the installers are so detailed. Bob explained the process and even showed me the plans. I knew then, they really know what they are doing. Thank you guys for working hard at doing this job.

Sa
Review №67

Great company. I’ve heard really good things about reliable shutters from a few friends and I decided to give them a call. The owner is very nice and answered all the questions we had. He worked with us to get what we exactly wanted. We love our new pool screen. Thank u

ja
Review №68

Very satisfied with this company. Ceasar was great with Communication, scheduling and showing up on time. They did a wonderful job and I’m very happy with my screen enclosure. Glad I picked reliable shutters and screens. There name says it all :)

Al
Review №69

This company is wonderful, we had some issues with the city of Miami gardens (not the companys fault) and once the permit was released they got right to work. Any questions i had were answered right away and i called very frequently too....they very polite.The crew who put the screened patio were very fast and clean . Thanks so much

Mi
Review №70

We are very pleased with our new patio roof from Reliable Shutters & Screens! Our sales rep, Nick, was very knowledgeable and helped us select a product with both attractive aesthetics as well as function to provide shade and relief from the South Florida sun. And offering a product with 170 mph hurricane sustainability was very impressive! The install was flawless and we received follow up calls from both Gina and the owner. We would not hesitate to recommend this company to anyone seeking a quality product and superior customer service!

Le
Review №71

They came and provided me the estimates and told me they will work with me on price once I get all the estimates. Upon calling them, they said they can not honor the quote they just provided me. What a waste of my time.

gl
Review №72

Very pleased with my new patio enclosure. Excellent job!

Fa
Review №73

So glad we found them! Cesar was very honest with us and quoted us a great price. He kept in touch and put us on the schedule the very next week. They did the job so fast and nice! I am beyond satisfied. You will not go wrong with this company. I promise! Amazingggg customer service. Thank you again!

Pe
Review №74

After many discussions and getting several quotes for installing an insulated covered patio roof, we decided to go with Reliable Shutters & Screens. Steve and his entire team, including Nick and Gina, were super helpful and always available to take a call.The roof was attached to the existing fascia/trusses and replaced a portable gazebo type structure that didnt even make it through two seasons...The finished structure looks great and would highly recommend Reliable if you are considering this type of project.

Ju
Review №75

Great job, on time and very profesional. Thanks for you help Gina, Steven and Leo.

Ch
Review №76

Reliable Shutters & Screens installed a freestanding Reinaissance Contempo cover in the backyard of my home. I am very pleased with the installation and quality of the work.

Ji
Review №77

Reliable Shutters and Screens installed a screen enclosure around our newly extended patio and exceeded our expectations from every standpoint. Not only did they beat the handful of estimates from other companies that we had, the sales rep that visited us was extremely knowledgeable and helpful. The process went smooth and quick, the installation crew was friendly and the worksmanship was amazing. We are overly satisfied with the finished product and would HIGHLY recommend RS & S to anyone in need of this type of project!!

Lo
Review №78

I had a wonderful experience working with this company. They were quick to respond to any questions and easy to get in contact with. Very fast and extremely professional throughout the whole process. Would definitely recommend to anyone that is looking for shutter or screened services.

St
Review №79

Reliable Shutters & Screens installed a carport over 10 parking spaces in the community that I manage. I was extremely impressed with their work and professionalism. They started and completed the job when promised, kept the area clean and taped off for safety and were courteous to all of the residents. The carport is beautiful and I would definitely recommend them!!

El
Review №80

We had an idea of what a portion of our patio screened in would look like but the final product was amazing! Workmanship was outstanding, Omar was meticulous and professional. Gina was such a pleasure to work with. We couldnt be happier with the outcome. Excellent job Reliable!

To
Review №81

This place is truly “reliable”. We called to make an appointment for an estimate on our pool screen and within a few hours we received a call. They’re such lovely people and did a BEAUTIFUL job. Not only did they do a fantastic job but they’re prices are unbeatable. We refer them to all of our friends because they’re someone you can trust! Thanks again

Ga
Review №82

We would recommend Reliable Shutters & Screens to all! They designed, constructed, and built a complete patio with a roof. Nice work Gina and Steve. Thank you again.

Le
Review №83

It was such a pleasure working with Steve and Gina. We are a very small non-profit organization with a rather tight budget, and they did everything they could to help us get a quality aluminum roofing cover for our courtyard at an affordable price. And, they were incredibly patient with us while we worked on raising the funds to do the project. The end result was so great and well worth the time and effort. Our clients, staff and volunteers are all loving the new covered courtyard providing much needed shade and protection from the elements. Thank you!! I would highly recommend this company to any and all.

Ga
Review №84

Did exactly what we agreed upon for far less than the other 2 companies who came out. 1st class from start to finish and would recommend to anyone. Already have them set up for 2 of our best friends pools! Would give more stars but 5 was max!

Hu
Review №85

Great work Reliable did on our mega view patio roof. It has added a large outdoor room to our house where we also added a kitchen and TV to watch football. Reliable made sure the work was done to our complete satisfaction. We highly recommend Reliable Shutters and Screen.

Li
Review №86

We called Reliable, they said theyd have an Estimator call us to set an appointment and within an hour Joe called. He came out the following day took some measurements and went over our options regarding a pool enclosure. We did have two other companies come out priced similarly although Reliable had an A+ on the BBB so we went with Joe. Very happy with the outcome and would definitely recommend Joe and Reliable.

Jo
Review №87

Love my screened porch! Nick had great suggestions and answered all my questions when drawing the plans.Everyone was friendly and competent during each phase of the construction. I felt like I was in good hands every step of the way.

Ma
Review №88

They didn’t follow the permit, won’t fix it or give me the plans. I have to tear it down now. They have caused me insurmountable trouble and headache not to mention wasted many thousands of dollars because of them. This is a red flag! Beware. Today the porch had to come down. 9 other customers said they had a problem permitting with them.

Ra
Review №89

My husband and I are very satisfied with the work performed, but moreover we are pleased with the communication they kept with us during the lengthy installation process. Gina never failed to return our calls and to keep us informed every step of the way. I would recommend Reliable to my friends!

He
Review №90

Excellent service, and attention to details. Even tho my HOA was giving me a hard time, Gina in the front office went above and beyond to make sure all paperwork was submitted. The installation techs were quick and efficient. Any issues/ questions were answered promptly. I would recommend reliable shutter and screens to everyone.

oc
Review №91

Overall my experience was good. The project definitely ran into some hiccups due to the material company but Reliable Shutters & Screens more than made up for the delay. The final project exceeded my expectations and I am very pleased with it.

Jo
Review №92

Great company to work with. Our patio is gorgeous. We had a few small issues, as you do with any job and Steve made sure they were taken care of right away. Thanks again Reliable, we really appreciate your great work and awesome customer service.

Je
Review №93

When it came time to replace my screen enclose for the third time (same house for 36 years!), I decided I wanted the new style Mega View enclosure as much for the sturdiness as the improved view. I contacted a local screen company who quickly ran away with my deposit, closed shop etc. I then contacted the manufacturer of the Mega View beams who told me to call Reliable Shutters and Screens, one of their best dealer/installers.I will be the first to say, mine was a difficult job but the results were as promised right down to the last detail (I am a demon for details!) Steve always followed up and made sure everything was done correctly.I am very pleased with the final outcome! I highly recommend them.

Jo
Review №94

Overall Im very happy with the work Reliable did, however I want to provide an honest and balanced review. The final product - a screen enclosure over my pool, with the wide mega view panels now looks great. The quality of workmanship is excellent and the screen enclosure looks fantastic.However it did take much, much longer than promised to finish. I signed a contract in September and the sales rep assured me that the job could be completed by December. After the initial price quote, I was called by the owner, Steve, and told that the job would actually be more expensive than the original price quote - and I agreed to another $5,000 (his explanation of the reason for the increase seemed reasonable, although its unusual for the price to change after a contract is signed.)Once the deposit was paid and I agreed to the additional cost, things began to slow down. The initial pass at the permits failed (not usual I guess), but it took a while to resubmit the plans for permitting. I dont believe this was Reliables fault, I think its typical to have to modify plans a couple of times before they pass for permits.Once the plans were finally approved and the permit issued, it took weeks and weeks before they started installation. Not 100% happy with the responsiveness of Reliable...I sent many email inquiries as to the status that did not get a response. When I did get a response, lots of reasons given for the delay. Ultimately I had to get very firm about the job being completed before a certain date, and then work finally began.Once work actually began, it went rapidly and smoothly. The finished product looks beautiful. Steve and his crew were pleasant to deal with and Gina was always professional - but I think they could improve on their level of responsiveness to customer emails, calls, and texts - and they could be more honest and realistic about the timeline upfront.

vi
Review №95

My sales assiciate Cesar was very professional and extremely knowledgeable about my patio project design. I went with Reliable Shutters & Screens as a company because of my first interaction with the company through Cesar. From start to finish this company by far is the best experience we had with any contractors thus far. Thank You Very Much for providing us with exactly what we wanted!

Da
Review №96

The staff of Reliable Shutters and Screens was very understanding. They had to coordinate with the residents (part owners) to insure that their two dogs were in the home. They had to deal with the the parents (also part owners) of the residents who were coordinating numerous projects at this home and two other homes. Great job.

Br
Review №97

I selected Reliable Shutters & Screens to install a custom patio cover. From the very beginning my salesman Nick was in sync with my design requirements and was very professional. The installation date was emailed to me by Gina in the office, and they completed the job on schedule. The workmanship was first class and any items that needed attention after the installation were immediately scheduled and addressed. Any projects that may arise for me in the future, theyll be my first call.

TT
Review №98

They did an amazing job .. our 2 patios look beautiful !! The staff was reliable , friendly , neat and very knowledgeable. I couldn’t of asked for anyone better. They even helped me with other services. If I need anything else I will def go back to them. Thanks reliable !!

Ra
Review №99

When Steve works on a job he is an artist with metal. The structure he put up on our home is second to none. Not only did Reliable Shutters and Screens build our pool enclosure with great care, thier workmanship and attention to detail gave me confidence that our family can enjoy our outdoor space for years to come.I will recommend Reliable to everyone I know for their pool screen rooms. I couldnt be happier with the job they did from start to finish.

St
Review №100

After checking several other companies, their price for the type of shelter we wanted came out the best. When it was time for construction the guys came out and did a great job the first time around. Thanks so much Gina and crew. Steven A.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:2119 N 45th Ave, Hollywood, FL 33021, United States
  • Site:http://www.reliablepatio.com/contact-us.aspx
  • Phone:+1 754-226-7126
Categories
  • Aluminum supplier
  • Patio enclosure supplier
  • Awning supplier
  • Carport and pergola builder
  • Contractor
  • Paving materials supplier
  • Screen repair service
  • Swimming pool repair service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5PM
Similar organizations