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M&I Motors
2772 Skokie Valley Rd, Highland Park, IL 60035, United States
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M&I Motors
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Ju
Review №1

Best purchase experience I’ve ever had at a car dealership!Steve and Stewart were very helpfulQuick to answer back on emails and phone calls.I definitely recommend this dealership

Ra
Review №2

Awesome group of guys. They were super patient with me asking 21 questions. Made the process smooth and fast. Thanks again for everyone that helped me out!

Mi
Review №3

I went there to look at a car they had and they really worked with me to earn my business. George and Joel in finance really know what customer service is all about. They really make sure you are happy as a customer and give people a great deal. 100% recommend this dealership.

Ma
Review №4

Traveled 9 hours and picked up a Toyota Camry 2018, a great purchase ! Stuart and Scott were really helpful and made paperwork fast and easy. So when I got there the process was fast. Love the car but one thing that could’ve been a 5 star rating is car was low on gas. Wished they filled the tank up since I did drive 9 hours there and back to pick it up.

Co
Review №5

First dealership I’ve ever purchased from. Bought a vehicle from M&I just under a year ago. It has treated me well. Great experience, no bs. Straight to the point, fair pricing. Thank you guys

Mi
Review №6

Just bought a Volvo this week here and I had a great experience. Stuart Fishman and the M and I team were great. They were very knowledgeable and I felt no pressure to purchase anything which made the experience much more enjoyable. Price of vehicle was much better than anything similar in Wisconsin. I also had a trade in and was also offered a fair price on my trade. Will definitely be back for my next car.

Sh
Review №7

Joel at M and I motors was nothing but upstanding. I flew in to buy a car from him. He had a driver waiting at the airport to pick me up. Free of charge to me. Buying process was quick and easy. Excellent service.

oj
Review №8

Great guys. My only problem was that we got pre-approved by capital one. Due to incomplete documents, we had other issues. Without our approval, the dealership applied for loans to two other credit companies. I think such step requires approval of the person you are seeking the loan on behalf of.The car has been in an okay condition.

Da
Review №9

I purchased a Camaro from out of state and Joel and the M&I team were great. Joel is very attentive and all about making sure I was comfortable. Car was delivered with no issues. Couldnt recommend them enough. Thanks Joel!

Ka
Review №10

So I know people have poor dealership experiences, but my father checked out this place after finding them on Google for a Mercedes. Stuart was truly one of the most amazing people my father has had the opportunity to buy a car from. In his words “he’s not a salesman, he’s a people’s person who is more concerned about making the buyer feel comfortable and have their questions answered. He went beyond my satisfaction ” I was hesitant to have my father purchase a car from out of state, but start to finish, this was the best dealership experience my father Shahbaz has ever had.

Te
Review №11

Joel and Carl provided Excellent service. They were very fast and efficient and we were in and out in no time. I would definitely recommend getting a car from them. Thanks guys!!!!

Mo
Review №12

Joel spectacular i am approved 2017 Audi A6 & leaving w my vehicle now. !!!! thanks so so much Joel, you are amazing finance expert, as you previously mentioned, you additionally mentioned no nonsense, no games. no wasted time, & Joel performed & delivered exactly highest standard professionalism. i am delighted & ecstatic !!!!!!! thanks again Joel

Da
Review №13

I brought my BMW 5 Series and traded my infiniti last year. The car I got from these guys is been working great all year around and Florin was my salesman who made a car deal with me at great price and service. He traded my car at right price and got me with a nicer car. Great place to buy your car, if you like to own a nice luxury car that runs well!

ja
Review №14

Stuart at M and I motors really had it together for my purchase. Scott, their business manager was friendly and efficient. Excellent job from start to finish with a capital E...😎

Br
Review №15

Excellent experience from the moment I walked in. Everyone here is very helpful. Joel, Stu, Michael and Hans took care of me like family. Thank you all around for my great car! Will be back for sure.

An
Review №16

Called M and I Motors, inquired about a vehicle, talked to Joel D. who was absolutely a pleasure to work with. Vehicle there as promised, in good condition as stated and was purchased. Entire staff, leadership and ownership of M and I Motors were outstanding!

Br
Review №17

I have made a purchase here, and strongly regret it 1 month into owner ship.My purchase was made in August 22, 2020. As poorly miss treated customer, I recommend doing your car buying else where. Thanks for NOTHING Julian.P.S. the 3 month 3k mile warranty is a Fraud as they will give you the run around for months.

Ri
Review №18

When you come here ask for Joel. He is the best when it comes to getting people approved on their dream car.

Br
Review №19

Stuart was great in helping us find the Audi Q3 and was extremely knowledgable in all of our questions about buying our first Audi.

Cr
Review №20

I started off a little rocky because the finance company. But Joel is a hero and the best salesman I ever felt with. He does whatever he can to make you smile and drive off in a beautiful car. I highly recommend M&I but I recommend Joel even more.. #happycustomer

Er
Review №21

If you wanna check out a car here ask for Joel. He will take care of you like family.

Bo
Review №22

Just purchased a GMC Yukon XL with the help of Stuart. The test drive and and purchase was fast and pleasant. No high sales pitch, no bait and switch. Vehicle was ready for pick up as promised. Great to work with both Stuart and Scott.

Wi
Review №23

Joel and the sales team were great to work with, very quick and informative on the paperwork and great inventory on the lot, 10/10 would buy from M & I again!

Ad
Review №24

Great customer service! Joel and Carl were great, fast, and sold me my first Audi Q7! I’m happy!

ma
Review №25

Joel is a highly professional person who is honest and personal. I would definitely buy a vehicle from again

er
Review №26

Thank you Joel for you help on getting our family a great car.

E’
Review №27

Joel in finance superb, appreciate & approval thanks so much Stuart & joel. purchased Audi A8 & most amazing buying experience. will refer family & friends. thanks again joel, Stuart & entire m&i team.

ly
Review №28

I love love love this place I will definitely highly recommend them. Joel is wonderful‼️ I never imagined my car buying experience to be so smooth as it was. Everyone was so welcoming. I love it here and I will do it all over again.

Ed
Review №29

Great car buying experience will be back again. Ask for Joel hes the best!

Ra
Review №30

Joel amazing experience, purchased Mercedes Benz convertible clk, Joel honest fair professional & literally 30 minutes from arriving @ 10 a.m 7/24/2021 perfect Saturday morning !!!!! i love this buying experience & Joel facilitated everything thanks so much Joel. !!!!!

mi
Review №31

Great job Joel on finding us a car. Will be back.

Ma
Review №32

Great experience and friendly staff.

Re
Review №33

Great car buying experience. If you go there, see Joel. Professional, courteous, easy to do business with.

Ch
Review №34

Had a great experience about with purchase of 2013 Audi Q7 with very low miles in-and-out within a couple hours Stuart and Scott are the best Definitely the best place to go to get a high end pre owned vehicle 😀

Ma
Review №35

Joel helped me so much on picking out a good car. Thanks!

ir
Review №36

I had the pleasure of working with Stuart fishman he was cool and made my experience worth the trip I love my car thanks again Stu and M&I motors for having what I was looking for… S90 ish

Ke
Review №37

I am one that HATES to car shop! That has changed after shopping and buying a car with Joel, as our salesman, at M&I!! This was the smoothest and fastest process ever!! We spent a total of maybe 1.75 hours from the minute we stepped foot on the property to the time my son was driving off with his new car! (2013 Honda Civic Si.)As for the car, we paid exactly what we feel the car is worth! Right in line with NADA and this car is immaculate! My son is in auto tech classes and was allowed to put it on the lift today. ZERO issues! Even took pictures of an 8 year old car frame and being a Midwestern car, there was no rust! (Yeah...some bolts with surface rust but thats nothing!)We live on the North side of Rockford and I am telling you now, next time Im in the market for a vehicle, I will be shopping M&I !!

So
Review №38

Nice staff but i feel so played out of my money, only two months into ownership and i have serious electerical issues. They have their own service mechanics, i felt comfortable paying additional thousands of dollars for the extented warranty, now i drive my vehicle feeling played. I have gone to them two times with the problem, all i get is excuse and get left in the dark.... 12/15/20

br
Review №39

One of the best car buying experiences Ive ever had. Joel D got us approved and driving within a couple of hours. I highly recommend making your next purchase here.

LI
Review №40

Joel was amazing salesman got my Lincoln MKZ just the way I wanted it thank Joel.

Me
Review №41

Great place to buy a car. Thank you Joel for your help.

Mi
Review №42

Good products salesman not so used a slow drag process to sale wasted both our time.

Ga
Review №43

Ive had only good experiences here. The guys are friendly and helpful. They tell you the truth about your car and dont rip you off. It feels almost weird knowing there are still decent mechanics in the world.Thank you!

Re
Review №44

DO YOUR DUE DILIGENCE BEFORE YOU BUY A CAR FROM M&I MOTORS!!!!I bought a 2011 Audi Q7 on January 2, 2021 from M&I Motors, It hasnt even been two weeks since I purchased the car and its already broke down in the mechanic shop.Three days after purchasing the car the check engine light came on, and two days after that I woke up to a large puddle of oil that had leaked out of the power steering pump on my driveway.I was told by the Audi service advisor that there was apparent shoddy work done to the vehicle, and whoever sold me the car had used cheap hardware store clamps on the high pressure steering pump lines that were guaranteed to give out sooner or later. Also, he advised me that the check engine light had been cleared but not fixed because there were active codes dating prior to me purchasing the vehicle. Essentially they put a bandaid on whatever was wrong with the car to get it sold.Its ironic that they brag about their customer service and to buy with confidence because they check all their vehicles and give 3 month/3000 mile warranty, but Its all a sales pitch, dont be fooled, if you come to buy a car from these guys get it inspected with a mechanic you trust, its worth the expense.I understand there is a risk when buying used, but it is obvious that they knew the vehicle had problems and sold it that way. I have tried on multiple occasions to reach out to M&I Motors to get some help, but I keep getting the run around every time I call. When I ask to speak to someone and ask for help, nobody but the owner can make decisions and the owner conveniently is overseas and is not available. Apparently he/she has been overseas and back multiple times within a week and a half because every time Ive called I get the same line, the owner is overseas and will be back in a few days. I digress, so In lieu of the owner, I have tried to contact the manager and have left a voicemail only not to get my calls returned from him either.Now Im stuck with a hefty bill from Audi to get my not even 2 week old new/used car fixed and the people at M&I who promise they take care of their customers are nowhere to be found. I hope they prove me wrong and call me to get this worked out, because as of right now they have let their customer down. So dont expect them to take care of you, theyre in it to make as much money as possible and only care about the bottom line and not their customers. No reputable car dealer would sell a car in that condition.

Jo
Review №45

Great place to buy a car. Ask for Joel!!

Kr
Review №46

Stuart was phenomenal!!! M and I is great and were able to get us a great deal and everything!

Cl
Review №47

Joel d was spectacular, wonderful from start to finish. effective, informative, straight to Point. seriously, dealing with Joel was the best buying experience I’ve ever had. thank you thank you & thank goodness Joel & m&i are part of our family now. highly recommended to Joel from my sister, & will highly recommend Joel to my entire friend & family network. thanks again Joel.

Ca
Review №48

Out bank fees for a loan I made for a car. They promised multiple times to send me a measly $100 for bank and overnight mail charges they incurred when they canceled my purchase on me. Never received the reimbursement as promised.

an
Review №49

I found my vehicle online, requested more info and was contacted shortly regarding the vehicle. I decided to go in the next day to take a look. The condition of the vehicle was exactly as advertised. I feel like I was treated well and got a pretty decent deal. What really blew me away as a member in our armed forces was how much these guys love our military. Anyway, I would not hesitate to do business here again!

la
Review №50

I dont typically write reviews but this dealership is excellent! i have very low credit and this is the first time i has to finance a car. i just started a new job and my car died I was extremely nervous as i didnt think i would be able to get a loan even with the small down payment i had. Joel was very very awesome down to earth and very willing to go the extra mile!!! they were able to get me a loan with a good payment price every month. Not only did he help get the loan he also helped with my insurance. I couldnt reach my agent (busy due to what is going on) to change over my car on my insurance Joel was able to reach out to a state farm rep to help me get everything switched over. The agent was able to get everything switched over and even finally got a hold of my rep so we could get my insurance cards emailed to them. while i dont normally recommend places, this place is a great place to go for a used car! everyone was friendly, just the most wonderful experience! thank you!! :0)

Ce
Review №51

So happy with my experience at this dealership! Everyone that worked there was so nice, they made it quick and easy and I am loving my new wheels!! :)

Ke
Review №52

M and I Motors helped me get the truck that I love. I purchased an Alpha H3 Hummer and have had no issues. The sales team was professional and gave me the time I needed to view their inventory. No pressure from anyone. I purchased this truck due to the great condition and price. I had a shop work on a few items on this truck and had no issues. The shop manager and mechanics were professional and answered all my questions and concerns. I know that my next truck will be purchased here and I recommend M and I to anyone who is seeking high end vehicles at a great value. Everyone who works here that I met were courteous and professional.Just needed to add to this review. After having my H3 for several months I came to realization that I actually needed a different truck. I needed more room believe it or not. The team at M&I were wonderful. They helped me review the inventory and after testing 2 trucks I purchased my 2015 Ford Explorer. The owner Michael and manager Julian helped me with all of the paperwork and purchased the H3 for a very fair price. I highly recommend them to anyone. Thank you again for all that you have done for me and my family. The kids love the back back seat aka 3rd row and my 13 yr old loves all the extras and plug in abilities on this truck. A++ service all the way around. The service department is top notch!!

Ma
Review №53

Had a good experience here thanks to StewardI was literally in and out within an hourOffice was cleanVehicle was cleanNo complaints here

Ab
Review №54

Clean, Nice office’s, social distancing setup. Great place to buy car. No tricks or games, bought a 2016 f-150 that is trading in for more then what I paid M&I imports.Sales & financing was a breeze. Was able to negotiate price. Took 63 mins from walk in test drive, agree on price, finance, sign paperwork, drive. Will return in future. Very few dealers are non crooks these guys want to keep cars moving and are people with integrity.

Br
Review №55

I’m a firm believer that all things happen for a reason. Some things work out and some things don’t, so I took a very calm, direct, but intentional approach to finding the car I wanted, the car itself was a needle in a haystack but what I’ve learned from my research is so is Joel. From our first interaction he matched my energy and I never felt as if I was prey. From the moment I arrived it was a very respectful atmosphere with Joel. He’s a great multitasker, & very down to earth in conversations outside of sales...I had to drive my new vehicle about 63miles just to get it home, OH BUT THE RIDE, DEPENDABILITY, & OVERALL LOOK of the car is just what I deserve. My best friends and favorite cousins are car people and I now feel like they’ll be seen with me lol. 4 out of 5 stars only because the finance guy needs to keep a guard on the topics of conversations he wants to bring up.

TE
Review №56

I had a great experience buying a car from M&I motors in November 2020 during this whole COVID 19 pandemic. Joel was outstanding. He went above and beyond to getting the deal done for me. Straight forward and no B.S which is what you want when you buying a car. Atleast is for me that is since I’m a no B.S type of guy. I will definitely pass the word around to my family and friends looking into buying good quality cars and great service from M&I Motors. I’m excited driving 2010 Audi A5 bought at M&I Motors. Thanks guys.

Ol
Review №57

Joel and Erik are the best team here at this dealership. They got me a great car with no credit and very low money down. Great job guys 👍

Si
Review №58

M&I motors & Florin (auto-rep) have earned my business but more importantly my trust. Like many others looking for a quality vehicle, I want more for less, excellent service, trusted conversation with fact based answers and I don’t have time to haggle, listen to gimmicks or a sales pitch. Florin (ask for him by name) delivered on every aspect of my car purchase, great value (all ready offered more than the purchase price), vehicle in top shape (checked out at the brand dealership) and I have the security of a warranty but more importantly M&I motors as a whole (and I do mean as a team). I highly recommend for any of you in the market for a vehicle to stop in, ask questions and compare.

Aj
Review №59

Came all the way from Springfield, IL to purchase my BMW X6 and Joel was my wonderful salemans. Will be back in the near future.

De
Review №60

Very pleasant working with Michael and Julian when I bought my 2011 BMW 335i M-Sport from M&I over a month ago. Searched for months to find an M-Sport with a manual transmission and this was the best price I found. Had a quick & easy purchase complimented by a great car.

jo
Review №61

Contacted M&I for a work truck I found on one of their sites(F-150 XLT 5.4 Tritan) and was patched through to Earl. I couldnt have wished for the experience I received in doing business with him. Youre the seller and buyer. Here are the keys. Was what he said. BLEW my mind. Typically Im confronted with high-strong, pressuring sales reps when at dealerships, but to my pleasant surprise he put me in the driver seat to make the deal; literally!No pressure, no hassle, and most importantly....EFFICIENT.Alongside, Scott (finance) had us in and out. If youre having doubts with a purchase from this location please rest assured that these guys will sell you a great vehicle. Will be recommending this to my friends and family. Thank you again guys for making my experience so great!

Wa
Review №62

Bought a BMW from here and so far so good. Ask for Joel to assist you.

Bi
Review №63

Easiest car buying experience in my life. And thats probably 15 cars.....

Ni
Review №64

Best place for a deal. Joel was our salesman and was very helpful.

cl
Review №65

This place did a great repair on MB rim and fast turn around time.

Pa
Review №66

I had my eye on a van for work. Checked all over and this place called me and we made an appointment to check out the van. Craig and everyone here was very helpful and polite. I had a great experience as I left that day with my new work van. Thanks to Craig and all!!!

Ke
Review №67

Joel was a great help through every step of the purchasing process. Thanks again!Edit one year later as I had to write the above review under supervision.On CarGurus at the time of purchase the car was listed as accident free. At the dealership I was only told that the car had an accident history AFTER I had put down my down payment. I wasnt told the extent of the damages, cost of the damages ($16k!), or the affected areas of the car. Seems like all of their cars on the lot have a accident history.I will say that the car currently drives fine and that Joel did do a great job of securing me a low APR at a time when I had no loan history. I only wish they were a little more transparent at the time of purchase.Overall s**t happens, learn from my mistakes

Jo
Review №68

Joel in sales and Michael the owner are awesome. We bought 2 vehicles from them in December of 2018. Had mechanical issues on both but after meeting with Joel and Michael and explaining the situation they stepped up and are currently fixing both vehicles at no cost to us.

Br
Review №69

7/19/2021: I Have emails from the manager as well as the service department, I was a cosigner to the vehicle, as well paper proof. Let this be a lesson to who ever does business with M & I motors. -sincerely a UNSATISFIED CUSTOMER.Do not buy from M&I. save your money and look else where. I am now in the market for another vehicle and I will not be returning to M&I.However buy from them if you would like a defective vehicle and if you like throwing money down the drain.

Ro
Review №70

Brought a car from them i live in Indiana .I had to wait almost 45 days for the paperwork to come so I could get it plated. Then when I was able to come to find out I had to pay like 150 for the sales tax because they sent a check for 981 and the sales tax were a lil bit above 1100 I sent them the receipt they said they would send the difference now when I call Noone answers and they are not returning my calls they suck and im mr.phillips

Mi
Review №71

Painless process, was in and out thanks to Joels help. With confidence I recommend this place.

JA
Review №72

Joel helped me out when I was there and really took care of me. It was a delight to work with him and will be back to purchase another car from him.

Se
Review №73

My wife bought a car here and she had nothing but good things to say about them. Joel took good care of her and will be back for my purchase.

Ro
Review №74

Great place to buy a car! Ask for Joel to help you.

Lu
Review №75

My, experience at m&i motor was a very helpful experience... I came in to m&i motors to look at a vehicle without expectations, and I have to say Joel turn that around for me. he explain my options and took me step by step to get me into the car i was glimpsing for... M&i motors is a highly recommended place on my end... great place and great service all around... Thanks, Joel...

Ma
Review №76

Amazing customer service, outstanding staff. Especially salesman Florin. Anybody looking for a great deal on a new purchase or even a trade in I urge to go to M&I Motors. I bought my recent new used car there and I could not be happier. I will be conducting all my business with them from now on.

Ji
Review №77

They claim to have done a 180 point diagnostic check on a 2016 Ford mustang after purchasing the mustang my 20-year-old son and I brought it to a Ford dealership only to find that the engine needed to be repaired extensively and M&I motors thinks that offering up a rental car for 2 days was enough theyve ignored multiple times of me trying to request help multiple tries to offer to pick up more of a tab for my son who could not drive the vehicle for a month this company is a failure and a sham and I would not advise anyone to buy a vehicle from them at any time in the futureIn response to you saying I was trying to squeeze money out of you that didnt cost my son anything. What about the month and a half of payment he had to make without being allowed to drive a car you said you checked out. How about that $600+ it cost him?I am ready to put in a call to the BBB based on the lies over this car. I was incorrect on the year but it passed your 180 point inspection test but needed to be parked that same day. Explain that with one of your snake lies

PH
Review №78

Great reliable car at fantastic price.Very accommodating staff.Was helped by salesmen Craig G and Eric C and they had the car all set up for us to inspect before purchase. They were honest and gave a great price on a very good vehicle.They honored the small deposit I put down on the vehicle even though two other people came to buy the vehicle. That was a real indication of the character of this dealership. Very rare to find that in a dealership.Manager Julian was also instrumental in ensuring the paperwork was all taken care of properly.Thanks guys.Doug K

Yo
Review №79

Amazing amazing, thanks so much for your high level of professionalism Joel !!!! 😊😊😊 we love our 2016 Mercedes Benz GLC 300 4 matic. drove from Indiana Saturday evening @ 4.00 p.m. & Joel handled everything immediately. In & out 30 minutes, & like you stated during our initial conversation via phone, no nonsense, no games, no wasted time. all 100 % truth. THANKS SO SO MUCH JOEL

Sh
Review №80

Horrible customer service. Joel D. was extremely rude, wasn’t friendly one bit. I couldn’t even get past dealing with him on the Internet. One word answers, wasn’t willing to work out a deal at all. Seemed uninterested from the start. Must not want to make a sale. Would not recommend!!!!!

am
Review №81

Great experience thanks to Joel. Will be recommending this place to others.

Ve
Review №82

Best car buying experience. My salesman Joel got me a great interest rate!

De
Review №83

Best Place to buy a car!!! Especially if youre buying online and/or out of state!

Pe
Review №84

These guys are great! Joel and the team not only got me in the car I wanted, but the process was one of the smoothest deals I’ve ever been in! Highly recommend checking them out.

Sc
Review №85

Wanted to share an experience that I had at M & I Motors in Highland Park, Il. It is an odd experience, and it was far from the experience that I was hoping for. With that said, I am giving the dealership a 5 star review--without hesitation. I purchased a late model 911 Carrera S as a fun weekend driver. Within hours, the cars indicator lights lit up my dash like a Christmas tree. I opted to bring in to a Porsche dealership to be evaluated. At first they told me it was spark plugs--which I had replaced. As that is considered wear and tear and it was a 10+ year old car I sucked it up and paid for the repair. Within minutes of picking it up from Porsche, it lit up again. Porsche did further evaluation and indicated that the engine needed to be broken down and it was likely catastrophic engine failure--carrying a bill of 20k or more to repair. (Needless to say, I was furious.) To make a long story short, M&I had a different opinion than Porsche. Some quick repair was done that resulted in the lights going off. Michael, the owner, agreed in writing to let me keep the car for a week--and if for any reason (including but not limited to the motor failing) he would return the car for a full refund. He also gave me a personal 3 month--3000 mile drivetrain warranty on top of that. (As a lawyer) I wrote up a contract (by hand--in his office) and he signed it, without argument. I took the car home and hoped for the best. It looked like it was going to be ok for the first 3 days. On day 4 the second I started it up it sounded like the effects track from The Texas Chainsaw Massacre. I put on my hazards and drove to a European car mechanic. He affirmed Porsches suspicions. (Apparently there was a design defect in the Porsche 996-997.1 generation which almost always leads to serious problems. If caught early, it can sometimes be avoided. Once it happens--your motor is in deep trouble. This is not something that can be easily diagnosed when a dealer takes it in on trade or buys it at auction. It is a leap of faith.) I had the car towed to M&I. I picked up my check. Im not going to guarantee you will get an amazing car if you buy from M&I--but if you deal with the owner (Michael) he will treat you fairly.

Al
Review №86

I saw a vehicle online and reached Craig via phone to ask about some other aspects that werent photographed. Craig took a look and called me back within 30 minutes, assuring me that the vehicle is in mint condition. I felt confident enough to make the ~5-hour trip to see it for myself. The vehicle was exactly as described on the website and via phone.They werent willing to budge on the sale price, but there was some wiggle room in their offer on my trade-in. After we agreed on the details, they helped me finalize the deal quickly so I could get back home at a reasonable time.All-in-all, Im extremely pleased with the transaction (and the car!) and I wouldnt hesitate to recommend M&I Motors. Ive already put about 1,500 miles on it since I bought it and I have no issues/concerns thus far.10/15/2020 UPDATE: Im always curious what others experiences are months after the purchase, so I thought Id come back over a year later to provide a brief update. Ive put well over 20,000 miles on my car since I bought it from M&I Motors. I still love it just as much as the day I bought it! There have been no surprise issues. I highly recommend M&I for your next car purchase.

Da
Review №87

Came in and worked with Joel. He was fast and to the point. Got me in and out. Great car buying experience.

Sa
Review №88

Best place to buy a car. Erik and Joels team did an excellent job!

ta
Review №89

My son bought a 2011 Mercedes S550 from them less than a year ago. Needless to say this car has been in the shop more than he has driven it! Wrong size tires were on it! Needed new brakes and rotors. The air suspension was messed up ! Not saying they aren’t nice people , because the salesman was nice . Just happy he purchased that warranty. Buying used you just don’t know what you are going to get.

Te
Review №90

I was wanting to upgrade in corvettes from a 1986 to a 2005 they had on their lot. Was in touch with Erik, who answered me right away and made my appointment to test drive this Saturday. Coming from indiana I got snagged in some traffic, which had us late... but was told to find Joel, and he would help me.He throws the keys with the broken key fob my way, and I was off. I test drove the car, i then asked to finance, and was told... their not a bank, and the only bank that would touch me was in California that needed 5000$ down and the loan would be at 10%. I walked away...As I was leaving, Joel walks up to a some gentleman saying their bet was partially won... I wanted to buy the car, I just didn’t have the finances. Gee thanks for that.... classyMy mistake for not doing my homework.. like reading these reviews until after my experience. ... working 60 hour weeks in a hospital during COVID... I know where I went wrong... And checking into the preapproval... the fine print would read, 2010 and newer then its a go.I just did your Capital Loan finance for auto, and I’m approved for up to 50,000$ So, thanks for saving me from your squeaky braking, glitchy driverside mirror, turn signal may need new bulb corvette.Worse experience ever

Ki
Review №91

Phenomenal experience with joel d. @ m&i & I’m leaving with infinity g-37 & I’m so delighted with entire process. joel was informative & facilitated insurance as well. thanks so much joel. I’ll recommend friends & family to joel & m&i

K
Review №92

Not sure how they are able to sell any cars with how massively overpriced they all are.

Ce
Review №93

I went in on Tuesday to look at a Ford Explorer. Earl was extremely helpful and honest. It was a fast and easy deal. I got to bring home my Explorer that day and not at one point did I feel pressured to buy. It was the best deal I had seen for a vehicle like that so I had to get it and not miss out.

Ro
Review №94

Just recently purchased a Range Rover Sport from there. I live out of town and my sales person Florin walked me thru the whole process. I can’t tell you how easy and quickly we got everything done. Ask for Florin, you will be in good hands!!!

Pr
Review №95

Thanks so much Joel. Your service is impeccable, purchased 2016 ford f-150, great service, great experience, fast efficient, 30 minutes total start to finish, thanks again m&I & joel

Me
Review №96

Great place to buy a car. Loved working with Joel and his team.

Er
Review №97

Great place to buy a car. Joel and Erik are the people you need to work with.

Ch
Review №98

After spending months of looking for the right vehicle we found it here. We were helped by Joel and he made this daunting process quick and smooth. He was fast in response and even backed up his word on a typo on a add about the vehicle having auto start. They honored this and got us in within a week to have it installed free of charge!! I have worked in customer service for over 10 years and I was amazed at the service we received! I love our car and so happy to have had this process with M and I. They even have delicious complementary coffee :)

Ma
Review №99

I showed up with troubles, Joel D jumped through hoops and made everything happen. Im able to hit the riad again in an amazing vehicle. I am so appreciative. I have been treated amazing here and recommend to everyone, come here, the people are extremely helpful. Side note, also found out how close MJs estate is to this place. Nice to know.

Sa
Review №100

JOEL amazing!! In & out, easy laid back and very professional!!! Got me a loan and a beautiful new car !!! Thanks Joel xoxoxoxo

Information
100 Photos
100 Comments
4.2 Rating
  • Address:2772 Skokie Valley Rd, Highland Park, IL 60035, United States
  • Site:http://www.mandimotors.com/
  • Phone:+1 847-266-9200
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Highlights
  • Veteran-Led:Yes
  • Women-Led:Yes
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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