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Advanced TV Repair
2026 12th Ave NE, Hickory, NC 28601, United States
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Advanced TV Repair
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Review №1

Flawless work, absolutely flawless! Did an amazing job, The picture and sound quality is out of this world. My friends and family love it! They took a blank canvas and turned it into a masterpiece which is now the focal point of our home. This picture just doesnt do it justice. Thank you to all who were involved. Sven & Inge.

We
Review №2

We had a movie projector in the basement that they installed and got working like a charm. Very impressed with their service. They work very hard and made sure it was done the right way and did a superb job at that!

St
Review №3

Without a doubt the best tv repair business around. Courteous,Prompt,Friendly and extremely skilled. These guys are geniuses to say the least. We had 5 other major companies try and fix our issues to which they couldnt then Advanced came out and spent about three hours and got everything working like a top. They did what five other companies couldnt do. We are beyond satisfied and we will continue to use them in the future.

Wa
Review №4

We drove almost 3 hours to come here to possibly get our vintage audio receiver working again. They got the job done and it didnt cost an arm and a leg. Glad to have her working again.

Eg
Review №5

These guys are very professional, kind, and truthful with their diagnosis on your damaged or broken TV sets!! After they had done a thorough diagnostic on my 2015, 55 Insignia TV that had lost its picture but still had sound, the technician let me know that my backlight had gone out on it, and that I would be putting more money into getting it repaired, than what the TV was really worth!! They didnt try to cheat me out of my money, and I really appreciate that, and will always keep these guys in mind if I ever have another TV problem!!

Co
Review №6

Restored a vintage Sansui G series audio receiver for me to tip top shape. I can now play my records through my big speakers again. Im happy

La
Review №7

Great repair shop, good pricing. very nostalgic reminds me of my childhood going into this store. The manager was very helpful with our insurance company regarding the whole claim process which we were very unfamiliar with. We will be returning customers.

Ot
Review №8

These guys installed and designed a custom home theatre system for our new home. High quality products and Top shelf service. The guy who came and set everything up did an absolutely flawless job and went above and beyond and even included more than we could ask for. Thanks Advanced

Ja
Review №9

George at Advanced TV was very helpful, responsive, and went out of his way to help me with my amplifier problem.

Ha
Review №10

They did a phenomenal job with our home theater. They got units that havent worked in over 15 years to work again that couldnt be replaced!(our turn table for our vinyl records) Which we thought were long gone! and they weeded out all of the garbage wires and trash that we didnt need any longer. I am overjoyed to say the least, Excellent job in every aspect, the servicemen were very friendly, They took the extra time to take care of some other issues around our home that needed correcting. I didnt mean to write a million letter review but I wanted to share our experience with this local business and commend them because they certainly deserve it. We will always continue doing business with this organization.

qq
Review №11

Didnt even call me back still calling and still no answer

Le
Review №12

We had multiple units in our home due to lightning damage that were none the less fried. They just quit working. These guys came out and handled everything for us and even did one repair in our home. They made it very easy when we thought it was going to be complicated. Thank you all,it was a pleasure to work with you all throughout the whole process.

Fe
Review №13

Very pleased with this establishment, They added an unparalleled level of friendliness and courtesy. I am very satisfied.

Ji
Review №14

Excellent and honest company to do business with, No run around as simple as it gets. Made our insurance claim very simple to process.

So
Review №15

Very friendly and professional people. I never once had to call for an update, they always called me first. They were willing to cut me a deal and got my tv back good as new in under a week. Id highly recommend these people for anyone who needs fast and professional repair.

An
Review №16

They fixed our Bose wave audio system when two other repair shops said it couldnt be fixed. We just recently located to the Hickory area and we are glad we found this hidden gem! thank you all

Ji
Review №17

Advanced tv repairman came out the same day we called

Wi
Review №18

A friend told me about these guys. They fixed My home surround sound system receiver and did it at a heck of a price. They ordered the parts for it since they didnt have and it took a few weeks for shipping but now everything works like a charm. Good in my book

Ma
Review №19

We had a very extensive insurance claim to deal with due to issues with our electronics multiple tvs which were damaged by our cable box equipment. This place really helped us out and made the whole process easy for us. We will recommend them to anyone.

St
Review №20

The kids are quiet again! Should have called you first.Thanks Jay!

Lo
Review №21

In a nutshell without writing a book. We had two televisions go out and quit working around the same time plus our home speaker system quit as well with no sound on the upper and lower levels of our home. We also wanted a weatherproof television outside around our pool. We found this establishment on a website called Thumbtack and Instead of hiring multiple contractors we hit the jackpot with these guys! They came to our home and took care of every issue in a very efficient and affordable manner. We didnt have to go out and replace any of the tvs or the sound system. They got it all working and i mean all of it. Plus they did the electrical wiring and setup the tv on a protected line in our pool house which looks spectacular. We are very satisfied with these guys and highly recommend them and their work.

Er
Review №22

Good place to get your repairs done! Reasonable prices with other options as well!

Ba
Review №23

Excellent service. Let them do your repair. They stayed on the phone with me for 20 minutes trying to trouble shoot the issue.

To
Review №24

They did an excellent job on fixing my gaming pc. Took a little while for parts to arrive which I understand with this virus and all going on plus they also upgraded an older unit for me as well. Best service around no question about it.

Do
Review №25

The number 1 stop shop for all my home component needs has been Advanced TV Service. These guys have five locations in the region. I was astonished to know this ; being a privately owned company. This particular location in Hickory NC is run by a gentleman named Jordan. Jordan was very polite and promptly assisted me. I will always use Advance TV Service for my home component needs. I highly recommend these guys!

Ak
Review №26

Im very disappointed on the service I recived at the Hickory Location, I dropped my T.V off September 4, 2020 and made my payment of 50 dollars and nobody has called me to tell me if my T.V was repairable or if it was broken. And even if it wasnt fixable they couldve called me so I could come and pick up my T.V... After this experience Ill never come back... And if anybody else is looking forward into bringing them youre T.Vs or anything else of that matter please beware!! This was the worst experience EVER...

Cl
Review №27

Its very hard when you purchased an expensive home entertainment device and then you need service. We would like to thank Jordan from Advance TV service in Hickory, who helped us with one of our friends, who was in need of service.Jordan was professional, knowledgeable, and beyond . He made our customers feel comfortable and let them know that they were in good hands.They rave about his service, and can only count on Jordan for their repair needs. He is a good man.Our customers and Clog Busterz support advanced TV services, and highly recommend using them for help, reasonable pricing, and satisfaction of the job getting done right.Thank you Jordan

vi
Review №28

We called about 3 hours ago to get help with our plasma tv. Jay immediately called back and came about 2 hours later. He was very knowledgeable and friendly. He repaired the TV within 15 minutes. We would definitely use them again. We highly recommend this company!!!

Ju
Review №29

This guy was very fast, kind and very very helpful. I went to UBREAKIFIX and didnt want to help. They wouldnt even help me take from my car to look at. The gentleman at Advanced TV helped me. He helped me so I didnt have to buy a a tv, because my tv was very expensive. I reccommend them if you have a tv issue to give them a call. They were very processional & really know what they are doing & saved me money.Im so greatful to find these amazing people, Ill come back again if I need them.

Ca
Review №30

They fixed my tv screen when no one else said it could be done . I am very pleased with this service

By
Review №31

Jordan did a fantastic job helping me and my buddy with a tv repair. Great customer service. Also he was able to help take care of me in a timely manner. Very professional and educated on his craft.

De
Review №32

We had many televisions worked on here at a great price for our business. They did a wonderful job and gave us a great discount. We will always be customers at this establishment My family and I

Qu
Review №33

First of all a major shout out to this place! They helped me when no one else could and i mean no one. I came all the way from Charelston SC to get a very rare tv repaired after three other repair shops(locally to me here in SC) told me to throw it in the garbage and it couldnt be fixed. These guys got me taken care of and i will be a customer for life. Much respect thanks again

Mr
Review №34

Great people. Took a TV into be repaired. It was beyond saving. Told me about a used Samsung (better than the one I was trying to replace), that was on consignment. Offered to apply my service fee AND give me a credit on the power supply on my old TV.These people are honest, unlike many of the local shops. Will do all my Media needs business here from now on. I dare you to find a better shop or better people. Plus they are local and have great references. What more could you ask for?

19
Review №35

Poor Professionalism for a business!!Had my TV repaired due to a lighting strike. He fixed it but the outside of the case was missing 12 screws. I took the TV back and he guaranteed I was not missing any screws now. I trusted him this time also, and just took TV home. Before setting it up, I checked the screws and was still missing 2 screws. I called him back and was told he had done all he could and was done with it!! Poor Professionalism for a business!! They tried to give me a 50$ voucher toward next repairs or a purchase, but I turned it down, knowing I would never do business with them again!! He also gave me 10$ for my gas, but my time and gas was worth 5 times that much! Excuses, excuses, and lies! The guy who worked on my TV was no longer there 1 day later! Was told parts take a week to get, next day called saying the mail had run and my part was in, made me think he used, used parts!!His response shows another lie. Was quoted price to fix on a Wednesday morning and on Thursday morning, they called saying the mail had run and my part had came in. Thats not 2 day shipping!! You had to do more than tighten the screws, you had to FIND some 1st as they were missing from my TV(your fault) and I am still missing 2 and you will not address that issue as you have done all you could and you are done with it.

Pa
Review №36

Alfred was an awesome person, he made the whole getting your tv fixed process a breeze. The people here are so nice and have everything under the sun. Thank you all, Pat Monroe

Al
Review №37

Great service, technicians know what theyre talking about

Na
Review №38

Fast, friendly service. Dropped off my TV in the morning and came back to pick up in early afternoon. The repair was well explained to me and the price was reasonable, it saved me from having to buy another TV and was a fraction of the price to have repaired.

Ty
Review №39

Service was good and courteous.The price however was much more then it should have been they had to replace a ballast and lamp on my television ran $1,082 they said the parts were very expensive after looking the parts up online found out they were roughly $100 for the parts.

Pe
Review №40

The only choice in my opinion. These guys are spot on. They repaired our tv also mounted it on the wall and hooked us up with a sweet home entertainment sound system. Samsung customer service actually recommended us to these guys and they crushed it! Great work

Ro
Review №41

Great place to call for professional help and great service

Ja
Review №42

Was recommended by my brother to this place. I went there & they had what I needed. Very knowledgeable, nice & friendly. I recommend them to everyone!

Ro
Review №43

We purchased 3 brand new Samsung displays and had them installed and we are in love!.The staff was hands down the most friendly and accommodating Ive ever came across. For a small town local business these guys hit the mark!

Pa
Review №44

Awesome day at the Shop in Hickory. Was having trouble with my tv remote control. I visit the shop the owner assisted me with kindness, and excellent customer service.Im so satisfied with the service, and knowing that with any electronics I may have for repairs Advance is quick at solving problems, and fast at assuring me a smile when I walk out the door. Thanks again, will be back soon.

Al
Review №45

I scheduled these guys for a house visit they came out the same day. The technician Jordan went above and beyond and I mean it literally to get my issue resolved. He was also very friendly and gave great customer service. These guys are the best!

Ev
Review №46

Called up this place & was very impressed with the level opf service. They got us fixed up the same day. Very nice & professional. Thanks to Jordan, he really knows his stuff.

Gw
Review №47

Good honest tv repair shop. Unfortunately my tv was unrepairable due to severity of damage but very knowledgeable. Thanks for trying guys.

Am
Review №48

I took TV in for repairs last week. Advanced TV Service ran a diagnostic on the TV. They called me back promptly after the diagnostic was done. The Tv was not worth repairing. They were honest about what to do next. I would definitely return back for any other electronic repairs

St
Review №49

Jordan took a broken tv that I’ve been trying to get rid of as a courtesy! Landfills charge to dispose of electronics now. Very nice people!!! Also helped my brother with a repair.

Lo
Review №50

These guys are very knowledgeable and have many years of experience. Fixed our TV in no time! Kudos to Jordan and Jay!

Th
Review №51

These guys are truly awesome! They went above and beyond for my business. I had 10 units for our hotel and they were able to get them all up and running which therefore saved us a ton on money versus replacing the units. A+ in my book!!

B
Review №52

I had a tv with serious picture issues and wasnt sure if anything could be done. I spoke with Jordan about my options and within a few hours a tech was at my house and had the issue resolved. I highly recommend Advanced TV Service. Its great to receive fast friendly service. Thanks !

Ju
Review №53

I am satisfied with this service. The man was very informative and helpful.

Sh
Review №54

Great Customer service very informative! Very honest people if you need any tv repair don’t hesitant to stop in!

Ch
Review №55

Paid $50.00 cash to get my plasma tv diagnosed, was told screen was bad cant be repaired. I googled the issue and found that its usually a defective board, found the board on eBay for$ 19.90, replaced it myself and TV and screen works fine now. Went back to bring up the misdiagnosis, was not offered a refund. A bit disappointingThe board that I replaced myself was not a jumper board, it was just a salvaged board from the same TV. My screen has been working fine and it does not appear to be a temporary repair its still working now.The fact is my issue was misdiagnosed and I got excuses and BS about my repair being temporary

An
Review №56

The service was prompt and timely as promised. Jay was very responsive. We appreciate the 2 day service and certainly recommend him and Advanced TV Service. Great job!

Ca
Review №57

Called Advanced TV Service. Took my big TV to them and got same-day service. Tech was nice and professional. Fixed it at a great price. Recommend them to anyone.

Mi
Review №58

We had a great experience here! We received same day service and left very happy. Jordan is very knowledgeable and helpful. Definitely a go-to for TV repair!

El
Review №59

We are very satisfied. We purchased a whole home entertainment system and Jordan and the guys came out and assembled the furniture, did the wiring through the ceiling and mounted the tv. We highly recommend them and will continue to use them in the future.

Ma
Review №60

Outstanding customer service. My 5 year old LG plasma TV lost sound but the video was still functioning normally. I called Advanced TV repair and they made a home visit that afternoon. Jay listened to the issues and told me what was typically the problem in that specific model. Jay was very knowledgeable about how my specific model worked. Since the repair was a basic fix, Jay told me what I needed to do and saved me the cost of a new TV. Jay also followed up with me several weeks later to make sure the TV was still working normally. If you are having issues with your TV, instead of immediately replacing it, call Advanced TV Repair and save yourself a lot of money.

Th
Review №61

I had the pleasure of being serviced by Jordan he repaired my tv with a great price and went over and beyond to make sure i knew what the issues were with my set. Aslo explained everything in detail and gave quick and courteous service. Its good know there are still folks like this that take pride in there work!! I highly recommend his company and more so Jordan.

Ne
Review №62

Excellent work

Do
Review №63

This place rocks. Took my rv there and they got it fixed the next day. Jordan was very professional and nice. Great job and price. I will go therw for now on.

Di
Review №64

I found Jordan to be professional, knowledgeable and willing to go the extra mile. I found his information to be reliable.

Wi
Review №65

Very good, fast, friendly, resonable, courteous, and excellent service. Keep up the good work Advance TV. Anyone who needs an TV repair, call Advance TV repair and ask for Jordan. Best TV repair around.

De
Review №66

Got same day service with these guys. Came all the way from Charlotte NC. Great Customer Service. Very professional and courteous. Recommend to anyone needing TV and Electronic Repair.

Cy
Review №67

Thes guys are awesome. Great job.great price. Very professional. Recommend to everyone. Nice and friendly also.

Al
Review №68

This tv repair shop has been there for a very long time. Jordan got me fixed up quite fast for a reasonable price. He really knows his business!

J
Review №69

Called these guys up on Labor Day because my 52 Sony TV quit working. I took it in & they had it fixed 3 hours later. It saved me from having to go buy a new one. Very nice & professional!!

Jo
Review №70

I am happy I have my old Pioneer turntable going again and my Sherwood receiver. It was hard finding someone locally who does this kind of work. Good service all around.

T.
Review №71

This guy is a nice guy he helped me with my 55 inch tv he gave an honest price and repair bill

Ma
Review №72

They got me going quick like. I am glad to have my big screen up and running again. Thanks Marcus

Re
Review №73

Jordan provided us with great service. We thought our television was beyond repair but he was able to get it going at a fraction of the cost of a new set. Thanks Advanced Tv

Da
Review №74

Went to advanced TV in Hickory. Jordan was very courteous and helpful and professional. Thanks for a job well done.

Br
Review №75

GREAT service! I highly recommend this place. They were quick, knowledgeable, thorough, and reasonably priced.

Ge
Review №76

Called Advanced Tv Service. Scheduled service call, a gentleman came out named Jordan. He was really nice and professional. He repaired our 82 inch Tv for way less than replacement cost. We are very pleased with service. Highly recommend Jordan with Advanced TV for any tv problem!

Ky
Review №77

Had my tv fixed in 30 minutes. Called the Charlotte location and the referred me to this location, brought it in and TV was in and out in a half hour. Jordan provides great service

Ca
Review №78

Best tv service guys around.

Ti
Review №79

Highly recommend this place! Great, friendly staff and very reasonable prices.

Je
Review №80

Very kind service guy. Trust me he knows his stuff and will get you taken care of.

Br
Review №81

They had the lamp i needed and changed it out for me now the tv works like a charm

Fa
Review №82

Fast service, very reasonable price!

Ka
Review №83

I have taken 2 tvs to Advanced to be repaired. The second one was going to be costly to fix so they found an alternate way instead of ordering costly factory parts. I like that they offer a 30 day warranty on repairs. Thanks Jordan for your great customer service.

Ma
Review №84

They never valled me back for an appointment

Ja
Review №85

Called Advanced TV Service & got same day service. They repaired my Sony DLP TV & installed a flat screen for us also. The technician was professional & friendly. Got the job done fast. Would recommend to anyone needing tv repair.

Je
Review №86

Dropped off a TV and was told theyd get back to me in 2-3 days. After a week and several calls (I called, they have never called me) they said they needed a few more days to diagnose the issue. Its been another week and Ive called multiple times over multiple days and havent been able to get a hold of anybody. No answering machine either. Hopefully theyll come thru and have a good explanation for the delay and very poor communication. Will update this review accordingly. For a company that claims to have been around for so long, its a wonder how!

Sh
Review №87

Nice place he always take good care of me and my TVs. I never leave unhappy or disappointed. I need astand for two TVs couldnt find on the internet and He found one for me and put it on for a great price.

Pa
Review №88

I stay on west side Charlotte looking for a Sony 55” smart tv ac adaptor in found one at Advanced tv service I want to say thanks advanced tv service now I can watch my tv if anybody need help with there tv parts call advanced tv service.

Am
Review №89

Best and fastest service around! I highly recommend them for all your TV repair needs!

Ta
Review №90

Called Advanced TV Service and received super fast and very professional service.....price very reasonably .....Thanks Jordan. Your the man!

Jo
Review №91

Called Advanced TV service and got same day service!! Professional and courteous!! Prompt service received for a great price!!! Thank you Advanced TV service!

Je
Review №92

Excellent Service, I drove around to different places just looking for a power cord and on but Advanced TV Service did!!!!!!! Highly Recommended.

Ed
Review №93

Mr. Jordan is great. I recommend everyone to call him at Advanced TV for great, reliable, fast and courteous service.

bi
Review №94

Jordan hooked me up he fixed my tv and sold me one for the price of one he is the best

St
Review №95

My 75 SAMSUNG was fried buy lightning and needed a costly repair over $1000. They were very patient with me in paying my bill and even helped me load it into the vehicle. They saved my TVs life and I am grateful.

Dj
Review №96

Very satisfied. Excellent customer service and technician was very resourceful towards repairs to my television and offered creditable solutions to repairing my tv which saved me alot of time and money to buying a new tube. Very reasonsonable and quality of work was excellent. Round of applause in advance.

Ba
Review №97

Excellent repair and communication. This place exceeded my expectations to say the least!!

Ka
Review №98

By far the best TV service , I highly recommend them for any and all TV services needed,

KI
Review №99

Called advance tv service and Jordan took care of my problem was highly professional and very fast and friendly. GREAT PRICES ALSO!

Ky
Review №100

These people know what they are doing! I brought my 55 inch LG Tv to another local repair shop, I wont say the name but they said my tv could not be fixed! They charged me 145$ just to check it out AND TELL ME IT COULDNT BE FIXED so I picked my tv back up and then I called and went to Advanced Tv on Springs Rd. And checked in my tv. They called me back about 2 hours later and knew exactly what the problem was and explained everything to me, they had the parts they needed in the shop to do the repair. I picked up my tv the same day I dropped it off REPAIRED!!! They were more than fair on the repair bill. Needless to say i will be watching the Super Bowl this weekend. THANK YOU ADVANCED TV!!

Information
23 Photos
100 Comments
4.7 Rating
  • Address:2026 12th Ave NE, Hickory, NC 28601, United States
  • Site:http://www.thetvrepairexperts.com/
  • Phone:+1 828-256-8342
Categories
  • Television repair service
  • Antenna service
  • Electronics repair shop
  • Electronics store
  • Home theater store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
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