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Dollar General
8821 W 87th St, Hickory Hills, IL 60457, United States
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Dollar General
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El
Review №1

I love this dg. Honestly they have had everything that I need for my home. Ive been shopping here for about a year now .. So has my family. Awesome manager

Be
Review №2

I know from experience that it is difficult to find employees that dont just do the job, but really, really care about their customers and their coworkers. I dont know HOW he does it, but store manager, Mr. Eric Dent, continually creates an atmosphere within his Hickory Hills store, that makes me and other customers really feel GENUINELY APPRECIATED!!!!! This attitude permeates throughout Mr. Dents staff who, by the way, are ALWAYS helpful, efficient, AND SMILING!!!!! This delightful atmosphere is even present in Mr. Dents absence!! Since Mr. Dent has taken over the responsibilities of this Hickory Hills store, I once again, ENJOY the Dollar General shopping experience!!

T.
Review №3

Horrible customer service. Don’t dare try an fb give feedback to a manager because it will be like talking to a brick wall. If the store manager is there you can find him in the aisles gossiping and talking.

Ir
Review №4

Im very pleased with the Store, Everyone there is very nice..Especially the tall black man I think he is the manager there..wonderful man..always helps me out,and always gets me a shopping cart when there is none..each and every time I come there..the girls at register beautiful and friendly always greet me with a smile..I have been to lots of Dollor General stores..but yours is the friendliest..Im very happy when I go there.the only complaint I have is Not a darn thing..merry Christmas to all them good workers you have at hickory Hills .keep up the good work. Your the Best. God Bless 😊🎅🤶❤🌲

Co
Review №5

I was in there at about 730pm yesterday. The gentleman at the register was super nice and pleasant. I forgot a bag and he even ran it out to me as I was getting in my car! Besides him that is the only good thing about this place. With no exaggeration it was myself and 3 customers in there and we were all dodging the mice running around. Everyone was screaming and in the 5 min I was there I saw 2 mice. I was just getting ziplock bags and would not even consider any food. It was so bad I even checked the zip lock box for chew holes. The place has to be infested !

Ta
Review №6

I love the one in palos Im always in and out and the people are very hard working and very kind

Er
Review №7

Great staff Tina is very happy and professional store just dont keep enough workers

La
Review №8

Nice place but they need help the lines be too long for just one cashier

Sa
Review №9

The workers are friendly , helpful and respectful of their customers..

An
Review №10

To tight to maneuver the carts in the aisles. In my opinion, some things were over priced for being a DG. Many Dollar Tree items priced for more. They could use a moving belt registry as well. I had a large order with minimal counter space to put things. Nevertheless, convenience had its ups and downs

ma
Review №11

Went in looking for specific items. Found the section I needed, however piles of freight waiting to be processed stacked in the aisles everywhere with nobody working on it. Had to move some to actually be able to reach over to grab some of the items I went there for. The rest was probably sitting in those unstocked boxes :/ Store wasnt really organized and a mess being they had just opened when I went. The cashier at least was friendly and did say hello when I walked in.

SA
Review №12

The employee was nice and they had what I were looking for

Da
Review №13

Friendly sales person, good prices. I like that in a store.

Ja
Review №14

Very well stocked with merchandise. Some decent sales prices on snacks.

Ke
Review №15

Empty shelves...and have exact change or card...they tried to ROUND UP 60 cents on my total cause no change

Ed
Review №16

Is the great store with low prices

Jo
Review №17

Absolutely love shopping here! I leave here spending $200+, great place to shop at!! You can get anything you need from makeup to clothing to car items etc! You name it they most likely got it for a great price too 👍

Ty
Review №18

Very nice employees. Helpful and respectful.

Ar
Review №19

Great price on milk and women things. Great prices on paper products like paper towel etc. Always helpful staff

Br
Review №20

Went in knowing what j was looking for. Asked an employee where the item was located and was directed exactly to the location of the item. Great customer service and awesome employees. Its nice having Dollar general a block away. Will keep coming back!

ae
Review №21

Horrible service, cashiers work slow and on their phones. Always long lines, id rather leave the store and drive somewhere else that ever go back here. Ive had it at this store dont recommend

Cl
Review №22

Great staff and plenty of experience.

Ma
Review №23

Should clean store better otherwise ok

Wh
Review №24

Close to home, great prices. Staff is friendly and the MANAGER MR ERIC DENT is the BEST manager this stores seen since I moved here in 2014. Very clean, they greet you when you walk in. Keep up the great job Mr Eric

Ki
Review №25

This location was very dirty staff more concerned with sharing their personal lives with each other than checking out this customer

mi
Review №26

Good prices,. I wish they sold more grocery its. We need a grocery store in the area, if D.G. sold meat and produce, it would help the community

ca
Review №27

Neighborhood friendly and convient. Find just about anything.

De
Review №28

It has alot of everything there. And reasonable prices n nice people

Da
Review №29

Manager is great. Some workers are just rude.

Al
Review №30

Had everything that I needed and at great prices. But there are a lot of things that are out of stock so you might get there and find nothing.

Ra
Review №31

I like how the cashier acknowledges and greet everyone that comes through the door.

Ma
Review №32

Poor management workers were very rude

Ka
Review №33

Very peace full and helpful

Ca
Review №34

It had Birthday supplies I needed

Br
Review №35

Love this place they should have more membership points or coupons for members are frequent shop

Te
Review №36

Very friendly staff, and the store has been always stocked and kept neat. Enjoy the friendliness of the employees there.

Gr
Review №37

This is one of my favorites stores. Nice employees and always have what I need.

Te
Review №38

My favorite go to store when Im in a rush.

Mo
Review №39

Nice new inventory

Do
Review №40

Very nice customer service in thos place always no matter what manager is working the shift,

Da
Review №41

Always got what I need friendly service I shop there all the time

As
Review №42

This store has so much to offer! I like Dollar general cause its cheap and you find some great useful stuff that you need. I needed plates, cups, and glass Ware. Hmm a dollar for ceramic dish washer safe plates. You cant beat it.

la
Review №43

Has a lot of items to purchase. Needs to be cleaner

Ke
Review №44

Very polite staff. One was singing while stocking shelves. Very pretty voice. Decent prices on some name brand items.

Ey
Review №45

Never stocked, the cashiers are always on the phone. Not attentive to customers!

Al
Review №46

The workers were very helpful. Although the store itself is small and feels cluttered. Thankfully I was able to find what I was looking for.

Sa
Review №47

The customer service cashiers are very friendly and knowledgeable about items at this store.

Ri
Review №48

Never have chance and long line

Bo
Review №49

Always good prices and they have everything from food to clothes which are suprisngly good quality no alcohol though

Fe
Review №50

Favorite store

Ma
Review №51

Staff was very helpful.

Ti
Review №52

Love the convenience of the location but customer service is poor. Equipment is rarely fixed, same register hasnt been able to print for months. Shop at your own risk.

Ma
Review №53

Love shopping here have to always wait on cashier/stocker though sometimes I dont have time for that

Ch
Review №54

Worst Dollar General ever. Frequently has opened late. Actually closed once in the middle of the day because someone was running late and guy in the store had a job interview. On as couple of occasions have gone to chech out and no one was to be found at registers. I know they supposed to stay busy facing stuff near front end of store and at times you may have to grab an employees attention. But seriously, was a couple occasions I wondered if anyone was even there. I do have to say, on recent weeks seems to have improved.

Ce
Review №55

U can at least find things where they are suppose too be friendly staff helpful..

Pr
Review №56

The store is good. They have a great staff that is always ready to help. The stock is updated regularly. Overall it is a good DG store.

Je
Review №57

Very friendly staff. Great prices.

Ma
Review №58

Dont know why people bother to shop in such a filthy disorganized store. I have found cleaner and more beautiful stores in more dangerous and lower income neighborhoods but the funny thing is the police station is across the street and people are stealing in broad daylight because its understaffed. I walked the entire store while shopping and found ONE employee at the register. Not a safe place to shop

ge
Review №59

Well youre greeted everytime you enter the store - customers service is okay if Im looking for something they will come help you find it thats cool cause I cant see that well prices about right so asvof now I want complain

Sa
Review №60

Great range of everyday products. Very enthusiastic guy at front counter, also greets every customer as they walk in.

AN
Review №61

This is a nice place. They have a nice variety of things to buy.

Al
Review №62

I love the deals at #DollarGeneral I believe their the only ones the carry the Vanilla Suavitel went to a few stores but only purchase it from here! It smells soooo good on my clothes!

Tr
Review №63

Ok. But you gotta guess which day they have milk and eggs. I still havent figured it out.

Be
Review №64

Excellent customer service

As
Review №65

Nice selection things are priced differently on self than at register

Di
Review №66

Good selection.

Yo
Review №67

Well. It was my first time at this particular location. It was an unpleasant experience. I guess the cashier had argument with the previus customer, after the customer left she kept screaming in a very vulgar way, i was in the store for at least 15 minutes and all that time she was venting, you can hear her cursing in the back of the store. I dont know if she was the manager or an employee. If she was a regular employee, the manager did not handle her correctly. Poor customer service. Hostile armosphere. Its a shame.

Ti
Review №68

Nice selection of a lot of things, even groceries. Super, super nice clerk!

Yo
Review №69

I enjoy going to this store it has everything i need in one store. The lady staff are very kind and helpful

Ur
Review №70

Just go there every day you can get not expensive item for your home

Aq
Review №71

These hoes dont know how to run a store. I went to get some honey had to wait 15 minutes because some lady was complaining about a measuring cup. So the guy couldnt restart the transaction without the key and had to wait another 2 minutes because the girl was stocking items plus on the phone.

St
Review №72

Nice location and overall well stocked!

Mz
Review №73

The staff here is great!

Va
Review №74

I found way better stuff here then family dollar

Je
Review №75

Theyre always HAPPY in there.

Di
Review №76

It has lot things you need cheaper than Walmart

Ce
Review №77

Cashier was asking why I came back to due the Gain deal. 1.Cashier ask me if I was reselling it,2. if I was going to do laundry today3.and that for how many people I was buying laundry soap?.

Ca
Review №78

The staff is always fantastic. The location at 87th street and 88th ave often looks disorganized, not merchandise as well as other locations. I suspect the planogram, or whatever its called these days. This store doesnt have the square footage of other stores, so it often seems overstocked in apparel. Its often hard to maneuver around items and displays in the aisle. Also, no matter how many times I request it, they dont seem to be able to keep diet Pepsi in stock.theres always plenty of the regular, tho.

Th
Review №79

Good also has good toys for kids and good candy has lost of good prices

je
Review №80

Ok

To
Review №81

They have the most useful and helpful items there for dirt cheap.

Sa
Review №82

Its a good place to buy your stuff

Pu
Review №83

Nice employees but store seems cluttered and dirty all the time

An
Review №84

Pretty impressed with the clearance prices here.

Da
Review №85

Coz its an amazing place

Jo
Review №86

Parking lot was messy. Lots of garbage and inside was cramped but the employee there was really nice and helpful

Va
Review №87

Well Im a regular and if anyone has been going to this store for the last umm idk four years. Which its apparent the lady below me hasnt. Theyd know this store has always been disgusting if its not the neighbor Hood kids running around opening things and screaming threw out the store or perhaps the rude ass store manager and every employee thats worked there. UNTILLLLL. that lady JESSICA came. Store has NEVER BEEN AS SHOP ABLE AS IT IS NOW. AND EVEN WITH ONE REGISTER DOWN. THEY QUICK TO GET U IN AND OUT. YOU CANT GET UPSET AT THE PEOPLE WHO WORK AT A STORE THAT IS COMPLETLY RUN DOWN. DOLLAR GENERAL SHOULD UPDATE THE STORE ASAP.

Lu
Review №88

Great prices cool staff

Ro
Review №89

Awesome

Ha
Review №90

Some cashiers like jessica are so rude a customer who wadnt fully ready to check out with 2 customers waiting in line behind a cart and didnt have common sense to open snotjer register

Li
Review №91

All ways very helpful

Mi
Review №92

Its good for certain things u can get in a hurry

Na
Review №93

Its like the best place to get snacks but one time some of the chip bags were open.

Ne
Review №94

It was pretty messy, but the staff was very nicem

J
Review №95

Garbage dollar store... go to Dollar tree instead and get more bang for your buck...literally!

Da
Review №96

Store was very disorganized and cluttered could not even look around cause I was aggravated... Wont be back

Pa
Review №97

Fast service.and is in expensive.in & out

J
Review №98

So fresh and so clean

Ro
Review №99

We were treated very rude on the phone and in the store by two female employees at the hickory Hills illinois store #10671. They had no training and no idea how to use PayPal credit. They told us we had to swipe our PayPal debit card and it will go to PayPal credit. That is wrong completely. I called PayPal credit and they gave me a code number to give to the clerk to refund the debit card charge and put it on the PayPal credit balance. THE CASHIERS AND MANAGERS REFUSED TO REFUND THE AMOUNT AND THEN PUT IT ON PAYPAL CREDIT. THEY SAID ITS GOING TO TAKE 7 days TO GET MY MONEY BECAUSE THE DEBIT ALREADY WENT THROUGH.WHEN I TOLD THEM I NEEDED THAT MONEY FOR PART OF MY RENT TOMORROW THEY SAID WE TOLD YOU 7 days 7DAYS SIR.THIS WAS OUR FIRST TIME EVER AT DOLLAR GENERAL AND WHAT A TERRIBLE EXPERIENCEReplyFinally the general manager interceded and apologized. He sent me to another store where they were courteous and respectful. They refunded my money in cash and gave me a $25 gift card.DONT GO TO THE HICKORY HILLS STORE GO TO THE ONE ON 79th and HARLEM IN BRIDGEVIEW

Cl
Review №100

Store is unorganized but staff is polite

Information
52 Photos
100 Comments
3.7 Rating
  • Address:8821 W 87th St, Hickory Hills, IL 60457, United States
  • Site:https://www.dollargeneral.com/
  • Phone:+1 708-529-8475
Categories
  • Beauty supply store
  • Dollar store
  • Discount store
  • Grocery store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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