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Discount Tire
432 W Lake Mead Pkwy, Henderson, NV 89015, United States
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RA
Review №1

These men are professional but they will try and sell you and leave things unchecked if you dont do your due diligence. The service is fast and the quality is great however, I feel that Im always fighting as a woman to get the best deal.Robert,my associate gave me a price that didnt include my manufacturers rebate because my previous tires didnt reach 60,000 miles that it was warrantied for.He quoted me two different prices at first that I challenged and thats when he fixed it. I feel like I shouldnt have to tell them how to do their job. I have been a discount customer for maybe 10 years and they always hustle. Please do your due diligence for a better experience.

La
Review №2

I needed a TPMS replaced in my left front wheel. When I called this Discount Tire, the gentleman on the phone quoted me, $100. This was after I informed him, I already bought the sensor from the dealer. After a few more questions, and in disbelief; I called another Discount Tire location. The other location got me in, in an hour, and charged me $10.

Do
Review №3

They were extremely helpful to me. I recommend them to all of my friends.

Lu
Review №4

I really like the service I get here at Discount Tire. They are friendly, courteous, and always professional. Just came in for a tire rotation and balance, and even though they were obviously busy, they still managed to get everyone in and out quickly. They are upfront with you, and I like that they ask you about your experiences even for a simple rotation.

St
Review №5

The free flat tire repair service is one reason why I buy all my tires from Discount Tire. They truly care about good service and they have great prices to boot

Er
Review №6

Really great service, helpful and friendly! Definitely recommend!

Jo
Review №7

I have never had anything but great experiences at this discount tire shop. The staff are professional, friendly, and knowledgeable. Cant recommend this store enough. Good selection of wheels and tires.

We
Review №8

Got a good deal on tires I have going to them for years. I am always happy with there work

ta
Review №9

My husband and I were visiting from California. We ended up with a flat tire, a bent jack, a spare tire that didn’t fit. We had to leave the car overnight and taking a Lyft to the shop in the morning. Explaining our situation this shop went above and beyond to help us out and get us on the road. We can’t thank them enough. Special thanks to Eric, who helped us out immensely!!!!

Ja
Review №10

I made appt for 9:15, my car didnt get pulled out of parking spot til after 10:40. Then to top it off, when my car did get ready, they couldnt even say sorry for the wait. I went in for a simple tire rotation, and was there for just a bit over 2 hrs, with an appointment..

An
Review №11

Great service friendly helpful staff. Best to make an appointment because they are usually busy.

Kr
Review №12

Absolutely love the people here. Very much customer oriented...unlike their competitors next doorHappy to be a customer here

JD
Review №13

Ryan and the crew are outstanding. Friendly, courteous and professional. When things didnt go right, they took care of everything and had their top tech. Mat get things done fixed and right!Thanks guys again!

ro
Review №14

Very helpful staff. Even when its busy they shine. I always shop price, and usually end up buying here.

Al
Review №15

Very knowledgeable, friendly & courteous. Been a Discount Tire costumer for over 20 yrs. Wouldnt go anywhere else.

Do
Review №16

RYAN....5 STAR. Just the best experience. Knows his product better than most. Flat Run Tires expensive but comparable to Audi Henderson. TODD...very nice, too. Thank you.Doug

Su
Review №17

Very clean inside and out. Helpful & friendly service, knowledgeable and competitive pricing. If they see something else of concern tech will inform you, no pressure. I will go back for rear tires soon

Ha
Review №18

This place was not bad work just not good service. The say the would be done at 11:30 am and left there at 2:00 pm. No waters and trashcans availbe and no mask required.

Fr
Review №19

Been going to discount for about 20 years.always done a great job and good prices.

Sa
Review №20

I could not gone to a better place for service! Professional, so very knowledgeable, kind and caring. Thank you Discount Tires fir excellent service.

Ke
Review №21

Indeed time wait was longer than we expected but once the individual come over they got the job done in a timely manner. Checking the air in your tires. Peace out.

ad
Review №22

Fast friendly service..Also some of the best deals in town!

Ed
Review №23

I made an appointment for 11:15 am to get a rotate and balance. After checking in, I was told there were at least two cats ahead of me and that they wouldnt be able to get to my car for at least an hour. That is not how an appointment works. An appointment is where you make an appointment to receive service at a scheduled time. It seems as if the whole appointment system is out the window at this location. I dont mind if they let me know. So I left and went to the closest location near me to I can get a ride home if its going to take hours. At this closer location I booked the last appointment figuring it would not take hours, because they to would want to get out of there by closing time 45 minutes later. I was right, they were rolling my car in 15 minutes after my appointment time. I stopped going to their big box competitor because of the long wait for basic maintenance. Initially, they were great. Now, I might have to give the new tire guys a try.

Li
Review №24

Even though the wait is a tad long, its honestly worth it. They are super understanding and actually want the best for your car. They let me know everthing that was going on and even gave me a link to check the stutus of my vehicle. Definitely will be coming back!

Pa
Review №25

Little bit busy at first but once I got help offered it went smooth and I felt I got a good deal on 4 tires.. time will tell.

Em
Review №26

They are always amazing here. Fast service. Great service. Nice people. And they listen to what you want and give you valid feedback.

Tr
Review №27

Got helped by Ryan, he was super cool and helpful about everything. Got some nice wheels and new tires.

Be
Review №28

As always, Discount Tire was amazing to work with when I needed a spare tire and rim for my trailer. Daniel C. went the extra mile and got it ready in record time. Thank you Discount Tire!

Jo
Review №29

Eric was very nice, low pressure, good customer service. Made an appointment and they took my car back and in less than one hour my car had 4 new tires. Quality of product is good and the lifetime services that are included, flat repair, etc are great, nice that any location in the country can help you.

Da
Review №30

Lake mead Discount tire is the absolute best!! Never had a tire place have me in and out in under 25 min. They have it set up like a race team, 4 guys/gals on one vehicle and wham bam your on your way out!!!

Th
Review №31

They tell me it would be less than an hour, that was an hour ago, they still havent started working on my car, I ordered my tires last night, call and confirmed they were there, the staff are nice and professional but dont believe the time frame they give you. Was just told there are 2 cars before mine, so far an hour and half of sitting here. If they would of told me the correct time frame I would of gotten picked up instead of waiting in the lobby. At the 2 hour mark they asked what car I was waiting for. He said he will get it taken car of. Finally taking the car into the bay.

Ki
Review №32

Quick air station set up. In and out!!

Ib
Review №33

Had an appointment at 10 am got out of the tire shop at 12,15 pm over 2 hours for one tire and my tire been ordered and received text my tire has arrived .informed the management l will never come to this store again. There excuse could not find the tire.

Er
Review №34

After getting a flat the day before and needing my tire replaced my tire sensor came back on so I went back . After waiting 20 minutes to get my tire pressure checked the people working in the bay just stood their and laughed to themselves. A simple we will be right with you goes a long way. blowing tires in this heat is no joke. Terrible customer service. Will never return

Cu
Review №35

Came in to get the tires rotated and they promised Id be out in an hour, and they finished in 45 minutes. Under promise and overperform!. Nicely done!

Mc
Review №36

They did a great job. They are fast and reliable.

Jo
Review №37

I called all over the Henderson area, your knowledgeable staff impressed me just on the phone. While I was waiting I observed an irate customer at this location, I was extremely impressed with the service here.

Jo
Review №38

Noticed tire was a little low, had a closer look and saw a nail/screw in tire. Went to Discount tire for FREE air and tire inspection. Tech checked all tires and confirmed tire could be patched for FREE, Did need to schedule appt, walked in store Ryan schedule same day appt. Angel checked me in when I came back. Team had me in and out in approximately 35 min.Thanks Discount tire team. Did I say that was free...👌🏽

Sc
Review №39

Great service by Ryan, and the people at this Discount. Lots of room to get an RV in and out as well.

S.
Review №40

Showed up and was greeted by Edward outside the door. He welcomed us in and he took his time and let us see the different options of tires for our hot rod Hemi... Blwe ended up purchasing a great set of tires with no pressure... I highly recommend this place, and ask for Edward...

Iv
Review №41

We went to get tires replaced for an electric cart. The place was busy for a monday morning granted. The manager said yes yes yes and the actual worker said no no no.. We left with nothing accompished. We heard alot of excuses. The computer is down.

Lj
Review №42

Excellent service and fair price.

Je
Review №43

I have gone to several discount tire locations throughout Henderson and Las Vegas for both personal and fleet vehicles. They have always provided consistent and excellent service.

Ry
Review №44

Always friendly service. Ive purchased several tires from them at fair prices. Update, just ordered tires again from the and they continue to impress. I called up asking tire questions and they offered to order them for me and are calling me back when ready. They also checked and made sure Id qualify for a rebate and would get the tires on time.

Je
Review №45

5 star customer service and good prices. Free inflation and flat repair.

Du
Review №46

I have found from experience that this is the place to go. They have really help me out and I get the warranty on the tires and that has helped out a lot too.

Do
Review №47

This place was amazing. I had a blow out on the interstate and called a tow service that gave me a ride to this place. I arrived there with 10 mins to closing which was 6pm and they took care of me. I bought 4 new tires and they had 5 people working on getting old tires off and new on all in less than 30 mins. The assistant manager was so professional and organized with the handling of service. I highly recommend this place.

Re
Review №48

I arrived 30 mins before my scheduled appointment because this place is usually pretty busy and could have a line. I wanted to check in early because I wanted my truck in the bay at my appointment time.Thankfully that is exactly what happened, I was out of there 30 mins later from my appointment. So overall I was there an hour but appreciated that my truck was in the bay at my scheduled appointment time.Sure, I shouldnt have to show up earlier if I have an appointment and the whole reason for an appointment is to show up 5 mins before and get in on time, but I do appreciate that they made sure to take my truck next even though somebody was there waiting before me. I am a realist and understand that unexpected things can happen to cause the crew to have to scramble. But 5/10/2021 they had a full crew working the bays and the counters and they were pumping out the vehicles.

As
Review №49

Every time I go in for any reason I am impressed with how nice and intelligent all the gentlemen and women are with this company. This location is just as impressive and twice as nice!

To
Review №50

Ryan at the Lake Mead location provides outstanding customer service! Spoke to him just to inquire about tire prices. He was able to order the Yokohama tires i wanted on time and installed them in about 40 minutes! Plus Discount Tire saved me $100. on the top of the line Yokohamas I wanted! I will definitely return to this location for all of my vehicles. Thank you Ryan, keep up the great work 👍

Ni
Review №51

Very friendly and professional service also very fast service cost is also great.

Jo
Review №52

Ok I realize the job of being a tire salesman/installer isnt the most entertaining job but when I walked in I was ignored initially until the tech who helped me finally acknowledged I was there. The tires I looked up on your website that DO fit my truck were apparently not an option. I was not aware that you have a tire certificate program, that is until I looked at my receipt and noticed it. Now keep in mind after you choose your tires they ring you up and charge right then, no big deal except that they keep the receipt and you dont get it until you pick up the vehicle. Now since it took roughly 3 hours to do the tires I wasnt really in the mood to deal with the tech with the issues on the receipt. So we have got terrible customer service from the start, never once was asked if I was interested in the tire certificates and on top of all the unacceptable things that started right from waking in to the store, my tires looked terrible when I went to pick it up. Im not happy, bottom line not going back. If the the other store up by my house doesnt do a good job, the same job your paying them for, then Im done with Discount Tires.

Tr
Review №53

Check air pressure light came on, pulled right in speedy check pressure lane, an all 3 were bit low, an 1 real low, that what throws light on.. love them at Discount! Only place I buy my tires!

Sh
Review №54

Had two low tires on my passenger side , of my vehicle . Took it here , i felt bad , because i was on my way to a job interview and i had no money for a tip ..

Sh
Review №55

This is my go to place for filling my tires! The staff is always friendly!

ha
Review №56

Had choices of discount tire shops. Got different prices. Then because of emergency towing had to choose one arriving it was very busy. We found tires but service time was 2 and 1 /2 hrs. Omg. But service was punctual and tires are good. Talked my way into a $50 discount. They are my favorite for 35 yrs. I recommend for all. Sonny

De
Review №57

Great service, rotation of tires, in and out in less than one half hour!

Jo
Review №58

The 2 employees that worked with me were great. Really nice attitudes and friendly. Refreshing. Vehicle service was done well and fast. The only negative comment I have was the public restroom was poorly taken care of. A regular cleaning and some air freshener would go a long way.

Sh
Review №59

Great guys. Fast service.

Ja
Review №60

Fixed my flat for free, Edward was very helpful.

Ja
Review №61

Thanks to all. My one tire was going flat while shopping at Target. Pulled in to get air put into all my tires and found out I had a nail in the one. Within 30 minutes they had my vehicle in and out and ready to do more shopping!! Thanks....great service and couteous.

Ma
Review №62

This Discount Tire store is awesome. After my car was in an accident I needed to buy a new set of tires which needed special balancing. I was having an issue with the car and the bodyshop insisted it was the tire balancing. According to the car specs the tires had to be road force balanced to a number of 13 or lower. Discount Tire was surprised at how low that number was but said they would do what they could. After many man hours and a great deal of determination they achieved that road force balance of 13 and much, much less. Normally there is a charge for this service but they did it to make sure the problem wasnt the tires. As it turned out the balancing was not the problem. It was something else.I have nothing but excellent praise for this entire store. Every person there was involved in this situation and they stayed with it until they achieved that goal. Excellent! Great! Awesome! Way beyond the call of duty! This store ROCKS!Discount Tire has ALWAYS been fair and honest and I will ALWAYS be a faithful customer.....FOREVER!Thank you!!!Mark

Th
Review №63

I like that before recommended tire options for my Jeep, they asked several questions about my driving plans. How often highway? how often off road? Srious off road? And my other needs. Then sold me the right tires.

Me
Review №64

I never even noticed this Discount Tire although I live closer to this one than the one by Mark Street. Very professional and courtesy staff. I was pleased with the service from this Discount Tire.

Bi
Review №65

Angel was very kind and helped us out totally. Had bad tire and he found a used one very reasonable for us and put it on. A nice group of professional workers. Best service

Ki
Review №66

I have always had positive experiences at DT, and this was no exception. At about 4 pm on a Saturday, I saw a large gash in my tire with the metal under the tread showing through. Upon looking further, all of my tires were in dire need of replacement. Not realizing they were closed on Sunday, I phoned to try and get an appointment. I needed the car early Monday morning and could not wait for new tires. I was told that not only were they closed on Sunday, but they closed Saturday at 5 pm. When Robert heard my situation he told me to come in anyway and theyd stay late for me. I made it in at about 4:45 and they had me in and out before 5:15. Robert was very helpful in choosing the right tire for my budget when he could have easily upsold me. I didnt get the techs names that stayed late but they were awesome!! 10 times out of 10 I will return and tell all of my friends!

Be
Review №67

Great customer service from a young man, Ethan. He’s professional, friendly, efficient and courteous. Refreshing to see young people working hard. He doesn’t have crazy tattoos, nor gages in his ears nor crazy hair style. Covid safety procedures enforced nicely. Just great American Customer service. Will continue to take my business to Discount Tire.

Li
Review №68

Great service and they got me in and out. Great timing.

Ra
Review №69

Never again will I return here. Bad customer service and keep bringing back my truck for the same issue and every time they have a different excuse

Fr
Review №70

Very customer oriented

Ka
Review №71

Super friendly staff, great service, I dont think Ive ever been to a tire/car place that did the work in the time they said it would take, Discount Tires did exactly that and it was much appreciated!!

Jo
Review №72

Made appointment fast courteous good service and price on car

Br
Review №73

I had a little bit of a wait as usual but the customer service makes up for it. This is the standard at Discount Tire and has been since I was i kid. Fixed my flat tire and spent time pricing wheels for me. One of the places I just keep coming back because they have a solid system. This spot gets very busy and could probably use an expansion for the busy times. That is how good they are.

So
Review №74

These guys are always so helpful!

Ro
Review №75

These guys are the best.. friendly and helpful...good work

Ph
Review №76

Great service. Well executed covid safety. Tire patch, in and out under 1 hour. Definitely make an appointment if situation allows.

ja
Review №77

Very happy with the way they treated me and the priceGood Service!

Fi
Review №78

I had a really good experience with Eric T. at this location. He was very honest with me about what I needed and didn’t pressure me into anything. Definitely recommend this store.

Ja
Review №79

Great employes

Au
Review №80

Fast and reliable service. They didnt try and oversell me and I always appreciate that

Na
Review №81

Arizonian tire replacement for bubble in side wall. Had me pay on a Century tire and put on another Arizonian. And i did have a waranty and was still charged for a tire i didnt get. When i told them of the issue they never put the note in the system.

Re
Review №82

These people are awesomeAlways so helpful and friendly

La
Review №83

Came in late w a flat and the great staff had me back in the road in no time! No charge flàt repairs, I wouldnt take my vehicles anywhere else!!

Ar
Review №84

Very disappointed in the air tire service.It took over 20 minutes for them to check my tires pressure.I had to wait because Im traveling to Los Angeles California.While waiting, a lady behind me left. She waited approximately 10 - 15 minutes.My concerns are with myself, I had my lunch and listen to music, so it was ok.However, if the lady and her passengers were to have an accident after waiting, it wouldnt be nice.

Mi
Review №85

Ryan is a scholar and a gentleman. He runs a tight shop. I am a disabled veteran and asked if they could help with something simple...switching a spare out. I cant lift the tire in my trunk. He said he would not charge for it. Not just because of that but when you see a place run so well you just want to do business with them. Who do you think I am going to get tires from now on because of this one act of kindness? I am already bringing my Odyssey here this weekend to get 4 tires from these guys. You just have to be loyal to a place like this. He does not know because I dont throw it out there to get free stuff but as a Youtuber , I am going to make a video about how awesome this experience was to hook them. Good businesses with good managers deserve more business. Word of mouth marketing is the best form. This is how we run our shop . Thanks Ryan for your help!

Wi
Review №86

Great service!

Jo
Review №87

Slow but got er done

Sa
Review №88

Had appointment they didnt get to it till a hour and half later 😠

Ky
Review №89

Needed wheels and tires for my car. Looked online everywhere for wheels and decided to come here so they could sort everything out. Ryan, the manager of this location I believe, actually came out to help me choose wheels when the store was super busy. They communicated everything that needed to be done and tried they’re best to get me the closest style of wheels possible at my price point. I ordered the wheels on a Tuesday and they promptly came in by Friday which was sooner than what Ryan expected it to come. They held the wheels over the weekend for me at no extra charge (awesome)!I came back MLK day (luckily they were open) and Jess helped me out. They got me in when they said they would and got me out the same day as promised. The service was great and I will definitely only come to this location for my future tire and wheel needs. Don’t look anywhere else!

La
Review №90

Good prices, fast installation. Tire pressure set to 32, 40, 38, and 29. Not so great.

Be
Review №91

Always help with air tire check!

F.
Review №92

Fastest service I have ever had, knowledgeable, super polite, and respectful staff.

Lo
Review №93

Great tires at a great price and the service is always outstanding.

Cu
Review №94

👍

Ma
Review №95

Friendly service and reasonable prices. COVID safety precautions are followed thoroughly.

Je
Review №96

Great customer service and good prices. this business is very diligent about wearing masks and keeping things clean and orderly.

Bl
Review №97

I went in to compare a competitor offer and was blown away by the service. Purchased 4 rims and tires on the spot. Eric M. Was very professional and proficient at getting the correct components selected and verifying fitment in no time. Great place, awsome customer service!

Ro
Review №98

Outstanding tire buying experience. On time with the appointment, careful remove & install. Tire pressure was on the dot. Will continue to use Discount Tire.

Ca
Review №99

This is an excellent place to get tires installed. Great customer service and the people are quick to get your vehicle ready.

Mi
Review №100

Great service

Information
38 Photos
100 Comments
4.4 Rating
  • Address:432 W Lake Mead Pkwy, Henderson, NV 89015, United States
  • Site:https://www.discounttire.com/store/nv/henderson/s/1847?y_source=1_NjI3NzY2LTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 702-558-1673
Categories
  • Auto body shop
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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