Wasnt a good experience this time. Usually I have good experiences there. I needed to exchange my propane for a cookout this weekend and I was told they did have but they dont have, whatever that means. It is their product, so I took it to the gas station and got it filled. I am suppose to be asked if I am a Rewards member so my purchase will go towards it and he didnt ask. So after the purchase I asked him what about my rewards and he said we dont do that.....lol.

Excellent they always have what I need.

This is by far the best Ace Hardware Ive ever been to

Really helpful. I dont remember the name of the young lady that helped me. But she was terrific. She works in the garden dept. She always helps me with my songbird seed. Someone needs a raise!

Great experience at Garrett today. Jim in hardware went above and beyond helping me to repair a broken wheel on my ski bag. I heartily recommend going to Garrett and looking up Jim for any project that you need help with!

Have what you really need lol!

Jim is very helpful and friendly!

They give the best service and sell the best quality products , always deliverThe best service with courtesy, thank you

We visit Garretts whenever we need anything. From paint, to plumbing and electrical fixtures, you can always count on the staff there to be helpful and knowledgeable, unlike the big box stores, where you usually have some kid who only covers one department.Plus, Garretts has been part of the community and has supported the community for years. Its certainly worth spending a bit more here; the money stays in the community. Additionally, one must factor in the time saved by shopping in town.

Love it herr i love the birds i visit them first almost every time hobo and sweet pea they are the best great staff at store in healdsburg thanks yall so friendly and helpful

I went in with a very odd fastener request . I was immediately assisted by their hardware person , she led me to the fact it being order only , then had a guy get what would work in an allen head , instead of factory torx head. Extra mile , all with a smile , could not have had a better outcome . 5 stars !!!!!

Local hardware store, below average customer service and decent selection.

Great employees and excellent service

I feel at home here. People are always so nice and polite. And got to love all the smiles

Great staff (especially Scott), good selection.

Great assistance, great selection, competitive prices, short drive -- I couldnt ask for much more.Today, I was looking for adhesive for aluminum. In addition to a recommendation for epoxy, I got information on the importance of good cleaning to remove the layer of the aluminum oxide layerthat interferes with getting a good bond.Thats the kind of assistance I appreciate, whether in the paint department, the garden shop, hardware, or gift shop. That level of expertise is rare in the big box stores, or they are so busy you have to wait a long time for someone to help.Garretts is always my first stop when looking for almost anything.

Very helpful and courteous people working here. If you can’t find something or have a question, there are plenty of salespeople. That’s unusual these days. Lots of choices at fair prices. One stop shopping.

They always have what we need!

Great service from the 3 members I spoke with, they all were more than happy to help.

Went in asking for a custom cut piece of wood for a sign and the guy in the shop area said absolutely I can do that maam.I love shopping here!They always seemed to have a solution for what I need or fixing something that is broken. I used the shop for screens and other broken things around the house.

Great service 5 stars

Excellent service great people very helpful lots knowledge about hardware lawn mowers

Very helpful and informtive employees always friendly and eager to help!

Best place to almost anything you need. The customer service is to notch. Especially in service and parts, also the supply place is awesome.

Hardware the right way, family style. So helpful that if they dont have it theyll tell you where you can find it.

There are not very many real hardware stores anymore, Garrett is among the best,Besides a great hardware section, the home store and. Garden section are just fun to poke aroundThey dont make them like this anymore

Great nursey. Get bee keeping supplies and home wine making goods 👍

Incredible selection of tools, hardware, building supplies, plants, garden supplies, automotive items, home decor, etc. Lots of friendly helpful people will get you what you want fast. If you cant find it here you probably dont need it!

Love this place,like a old fashion hardware store

Great hardware store w/helpful staff

Friendly, prompt & helpful staff. Simple layout. Stock issues of a small hardware store. (Not having back stock. Parts skus mislabeled.) Clean and well lit.

Great place, knowledgeable staff, well stocked.I love the birds and the pet friendly atmosphere.

Its overpriced and overstaffed everything you can expect from an ace hardware!! I would rate lower because of the sheer markup on items. But they are very well stocked and have many somewhat obscure items you can expect from those dying mom and pop stores. Not to say this is one, its an ace the place where they charge you more than any other place!

Great place for home repair items, cat and dog and bird food, plants and garden tools and soil amendments, toys, yard furniture, tools and hardware.... knowledgeable help and friendly service.

I love Garretts Hardware of Healdsburg. You can always find help. The store is clean, products are clean, the employees know what theyre talking about. Its great!

Great local place to purchase a number of needed tools. The best place and only place to purchase a wide variety of items.

Good people work there real helpful

Typical Ace. All new shelf organization, lots of red shirts, all too busy to offer help. Typically Ace, no one ever acknowledges ever seeing you before even though you are in there at least twice a week.

Open 8a-6p on SundayOpen 7a-7p on Monday-SaturdayThey have stray cats they take care of in the store. I was looking at batteries when a stray tail popped out of nowhere and shocked the hell out of me.The staff is knowledgeable and friendly. Cute girls at the register too on a machismo note.

An amazing store with a friendly and helpful staff with anything you could want.

Lots of household fixer up items and employees are very helpful. The downside is everything in the store is 20-30% more expensive than Home Depot, Liwes, Amaxon, etc. So I only buy if less than $10 or so

Best hardware store around.

Great local hardware store with happy, helpful employees. Convenient for Healdsburg area construction, lawn and garden and small engine repair.

A hardware store with a beekeeping section. 🐝

The best crab fishing prices around. Thanks guys!🛠️

Pick up a Christmas train for 75% some I have always wanted, but couldnt afford. Thank you very much.

Great helpful service, the old skool way. Maybe a little pricier than your typical big box hardware but its worth it.

Its wonderful to have friendly and helpful people. Garretts is the best experience each time.

Great local hardware store.

Wonderful place. Will never go to Home Depot.

Very helpful each time I need a part.

Always great, they have a great selection Of just about everything youd expect from a hardware store and great staff!!

Very cool hardware store with a lot of great products

Convenient location and helpful clerks.

Great for all your hardware needs. There is also a great home store in the back.

Great place to find the right stuff to finish your project, electrical, plumbing, painting etc.

As a professional this place is very unorganized. Especially when needing items from the warehouses. Some of the employees Ive encountered when asking where the lumber is, or where the drywall is, pointed me in different directions and each claimed that I needed to do something different to aquire each one. 2 of them had to ask someone else in regards to how I get the lumber. Not to mention, upon paying for the lumber and driving around back, I had to pick through the worst bundle of 2x6s Ive ever seen. The ratio of acceptable boards was maybe 4 out of 10 acceptable boards. I feel that this particular store has no competitionfrom other stores, resulting in a vibe of complacency with inefficient procedures, disorganization and poor cross training of employees. However, the products (excluding lumber) are fine and the employees are friendly. The store is fine for the home owner, but a poor choice for professionals who are not familiar with their sloppy way of running this store.

Top notch hardware store.

This is my favorite hardware store.o They have everything including pet birds and resident cats. Knowledgable staff too.

3x today. Always excellent service!

Big store with lots of selection. Friendly staff helped me find what I needed (in the separate gift shop!...I was looking for a cherry pitter).

Good prompt service

This is a real Hardware store. . . You name they got it. . . My kinda place👍👏👌

Friendly and helpful small town hardware store.

They back up their product very helpfull

Great customer assistance!

Great service by the associates & cashiers!

You can find anything. Need a BBQ, , tools, or parts to fix things they carry it.a little more pricy than Home Depot. Very friendly!

Friendly staff very helpful

Great customer service!!

Great employees.very helpful

Good customer service

They are great!!

Still getting used to the remodeled building. Much larger selections.

Goos selection and service

Great customer service

Great service and fast.

Helpful & knowledgeable staff

So friendly and helpful

They have everything I need

Convienience.

Good prices

Exilent service

Huge store.

Lots of stuff.

Good store

Love this place

Had what I needed

Hardware!!

Very professional staff, attentive and friendly tks.garrets

Good sevice

Excellent place to shop

An experience in buying