Bought my wife a Coach watch with the ultimate watch plan last year in May 2017. Had the battery replaced today 2/14/17 and they caused jagged edges on the back where it met with the wrist.I went back in to have them correct it and the manager had said that is how it was when he got it when the first lady had difficulty removing the back cover. He didnt want to take responsibility for his employees fault but he went over to his repair lab and had it buffed out which still has imperfections visible. I have bought a lot of jewelry from this place and it is upsetting to get this type of customer service.

I went in to have my necklace repaired and they offered to clean my jewelry for free. I know this is typical but they truly did an outstanding job. Also my necklace was done the same day. I was very happy with the sales person Elyse. She was kind and courteous and made sure that I did not have to wait to get my necklace back.

Sent my girlfriend in there to get a ring sized. Lady dropped my ring and the diamond fell out. They couldnt find the diamond so they replaced it but broke the post trying to fix it. I was told they will fix it not refund. They have been giving me the run around for days about when it will be fixed. This store is HORRIBLE! DO NOT SPEND A DIME IN THIS PLACE!

I love coming to this store! So much better customer service than the other st louis stores. I love spending money here!

Been going to this specific Jared location for so the staff are like family and very kind hearted people willing to help you with all of your jewelry needs.

No complaints about the employees now but when I bought my ring I was never told my white gold will turn every few months. They are selling overpriced bad quality jewelry.

Awesome customer service! They make you feel so comfortable and are very accommodating

I have used 2 different Jareds in hope that the other would be a better experience. Apparently thats not going to happen. The Brentwood store tried to give me a kinked necklace with a pendant I was buying, and when I told them I wanted a new one without kinks they laughed and found a nicer one and said dont tell anyone you got the better one and put the kinked one on a different pendant in the showcase. And now 2 years later that necklace broke, they ran me through hoops just to have it fixed like it should have been but not after till my wife and I went up there 3 separate times finally telling me that the jeweler must have been lazy and not wanted to fix it the 1st time. Save your time and go somewhere more professional.

THIS PLACE WAS AMAZING! THEY TRUELY CARED AND FOUND EXACTLY WHAT I NEEDED FOR MY FIANCE WHEN I GOT ENGAGED! SHE CRIED WITH TEARS OF EXCITEMENT!!! 😁😁😁😁😁😁!PS. I WENT TO JARED!!!

Very friendly staff, Zachary was great. Will definitely be back.

Brought in a repair. A. Young man name tevin greatly assisted me. I thought about upgrading my wifes center stone. Tevin the introduced me to a diamontologist name Jacora she found the perfect diamond in my price range with the help of her manager dina. I greatly recommend this store. The greatest in the saint louis area!

Always very friendly and helpful when I come to have my rings checked.

I have been to quite number of other jewelry stores and love the employees at jared they were welcoming, helpful and not pushy or rude like other places I have been. My fiance got my ring from them and we are completly happy with our ring and how much it appraised for which is alot more than we had spent. Please go and see for yourself.

Please spend your hard earned money somewhere else! This place will take your money with a smile and leave you standing when it falls apart. Thats literally what happened to me. Purchased their so special Le Vian earrings less than 6 months the post breaks off. When I call Le Vian (not Jared) they told me THEY CANT HELP ME, THEY ARE ONLY WHOLESALERS! I wonder how many people know that? Should say that on the sign in the store, Le Vian Wholesale. Full disclosure! Now Im left with one option, get the same pair. Well thats not what I expected. I want my money back they sell junk jewelry and do not stand behind their product. They do not care about their customers. Kay is also a sister to Jared and Ive also been taken advantage of by them. BUYER BEWARE!!!!!!!!!!

Pretty good selection but pricey for the type of store this is

Brought jewelry in to be inspected and cleaned. Everything was done super quick, and sparkles like new.

Always very helpful and great selection of beautiful diamonds

The staff is great.

Expensive

Bling bling