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Abbey Carpet & Floor of Hawthorne
1030 Goffle Rd, Hawthorne, NJ 07506, United States
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Abbey Carpet & Floor of Hawthorne
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Br
Review №1

Excellent experience with Abbey Carpet & Flooring! Unfortunately, the initial vinyl plank floor would not come clean regardless of how many times it was hand washed. After working with Abbey and the floor manufacturer it was determined that the floor had a manufacturing defect. The manufacturer agreed to replace the entire flooring and cost of the labor to remove and replace the defective floor. I am so thankful that I used a local company with decades of experience rather then a big box store. The response to the problem was amazing. Glen from Abbey was always responsive to my text or call. The installers did an excellent job replacing and installing the new floor. The new flooring looks great and there was no problem cleaning it.

Jo
Review №2

You cant go wrong with Abbey Floors! True professionals, they arrived when promised, began and finished work as promised and laid down a premium, top shelf, beautiful floor. I couldnt be happier. Glenn and his team knocked it out of the park!

Sc
Review №3

We just installed hardwood floors in our family room and couldnt be happier with the results and the wonderful experience with Glenn. Excellent selection of products, accurate estimate, on-time and professional installation, kept my house house clean throughout the 3 days they were here and fair pricing. Really couldnt ask for anything else. Wish all of our projects went like this! Youre in good hands if you use them.

Ja
Review №4

I had been to a couple of other carpet stores in the area to no avail. I was then referred to Abbey Carpet by a friend who loved the new stair runners which they had installed. I happen to be very picky and had a very particular vision of what I was looking for. So I had found a handful of carpets on the internet that I felt might work for us and emailed them to Kurt. He patiently went through each and contacted the various manufacturers to find out about availability. To his credit, in all my back and forth with him, Kurt maintained a calm, professional demeanor in spite of how busy they were. Ultimately, I did go to their store and found that they had a great selection of samples to look at – I found a few that I liked and which Kurt brought to our house when he came to measure. We narrowed it down with his advice (taking into account appearance, appropriateness of material, and cost), and ended up with the perfect carpet for our stairs. The installers did a great job as well, and we couldn’t be happier with our runners! Kurt was even so kind as to bind, at no additional cost, the remnant of carpet that was left so that we could use it in our entryways. We are happy to recommend Abbey Carpet and Floor!

sh
Review №5

They stand by their products and have been accessible and responsive to any of my productservice needs. I highly recommend them.

Va
Review №6

Beautiful remnants, reasonably priced. Got this one for my living room.

MJ
Review №7

I just purchased 9 cordless (top down/bottom up) window treatments from Abbey Carpet. Glen was so helpful & informative showing the products in the store, with no pressure at all. The installers were quick, efficient and pleasant. I also got a small area rug at an amazingly reasonable price. Highly recommend them!

W
Review №8

If you live in the tri-state area, Abbey carpet is worth the drive from NY, CT, PA and NJ. The service is phenomenal and the products are too numerous to count. Any issue you have, they solve. Any question you think of, they answer. This is the only place we visit for flooring needs.

M
Review №9

I decided to give Abbey Carpet & Floor a try based on their reviews. However, upon visiting the store I was met with microaggressions from all but one employee. I still went ahead with getting a quote - always take the high road and give people a chance. Unfortunately, my experience never improved. Should have gone with my first impression.

El
Review №10

Super professional store! They have a great low pressure style and let you really explore their store, yet were very knowledgeable about a variety of options. Look for Dwayne! Hes really great.

bo
Review №11

Our experience with Abbey Carpet & Floor of Hawthorne has been exceptional. The staff is extremely helpful and professional. Theyve given outstanding service and accommodation to us whether the service was a big job or a small one. We would highly recommend them.

Pa
Review №12

Great carpet, fast installation and a perfect job. I was very happy withAbbey Carpets service and professionalism. I will use them again as the need comes up to replace carpets in our other rooms. I would recommend them to all my friends in this area.

Or
Review №13

I previously used another company for years. I decided to try Abbey Carpet through a friends recommendation. I am a real estate agent who does a lot of staging and clean ups of older homes. I needed two rooms and a staircase to be re carpeted fast. When I walked into Abbeys, the customer service was polite, attentive, knowledgeable and very helpful. They showed me many options within my budget and had the job meticulously done and cleaned up within 4 days allowing me to have my open house that Sunday. I will definitely use them for my future projects

Ri
Review №14

We recently used Abbey for an office renovation, and the job from start to finish was flawless. We encountered an unexpected glitch and Glen and his team went above and beyond to get the job done on time. Exceptional workmanship and product. Highly recommend ! Couldnt ask for more !

We
Review №15

They did a GREAT job of patching a 3’x4’ hole in our recently uncovered 50+ year old hardwood floor. After a beautiful refinishing job, you can’t even tell where it was! They also do wonderful work with carpeting. Great to deal with, very helpful!

An
Review №16

Over the past 20 years we have used Abbey Carpet for all of our home flooring projects. These projects included installation of linoleum in the kitchen, laminate flooring in the Family room, exotic wood flooring in our bedroom, refinishing our wood floor in our dining room as well as carpeting throughout the rest of the house.They provide excellent service and high quality products.The staff is very accommodating and knowledgeable in key aspects of the flooring industry. The installers can be trusted to always do a great job. Would definitely use them again when the next project comes along.

ar
Review №17

We have been a customer for 34 years. We would not consider using anyone else. When you fine a company so good, why go anywhere else. The staff is wonderful very helpful not pushy. Please consider this company when you plan to do a project.

Ro
Review №18

Very helpful in identifying style and type of flooring for restyling my kitchen. Pricing was very competitive. Installation went flawlessly. I highly recommend Abbey Carpet and Flooring.

Am
Review №19

I have worked with Abbey several times and have been so pleased with their professionalism. Their pricing is very competitive and installation always superb. Ive been working in architecture and interiors for almost 20 years and know that trustworthy vendors make a project just as successful as the products themselves. Abbey is a knowledgable and trusted provider of flooring in the broader North Jersey community. Glenn, Duane, Shari and Susan are all a pleasure to team with. I look forward to continued opportunities to work together.

Ch
Review №20

We had beautiful floors installed in our master bedroom last week and, as usual, the product and service from Abbey Carpet & Floor was 5-Star! Duane’s design expertise in the showroom helped guide us to the perfect flooring choice. Installation by Jack and Dave was impeccable and incredibly clean. From sales to installation scheduling to finished product, business with Abbey Carpet is friendly, easy and always professional. We are long time customers of this local, family-run business for good reasons! We’ll keep coming back!

Ru
Review №21

Great company!! They installed our wood floors and were very professional in the process. The floors look great, and we are very satisfied! We also bought several carpets from them. I really recommend them. They are fair, responsible, and caring.

jd
Review №22

The selection of carpet styles and the price were both very competitive. The sales person was helpful and asked a lot of questions to make sure we got exactly what was right for or project. And finally. The installation was excellent. This carpet runner on my stairs makes the house look so much warmer and completes our project beautifully

Ge
Review №23

Was really a pleasure dealing with Abbey carpet!They were professional and patient as I was trying to choose a carpet for my basement, ultimately I went with the one they recommended and couldn’t be happier. The installation was perfect, you will be thrilled with Abbey carpet.

Ma
Review №24

I have used Abbey Carpet for both business and personal projects. I had a project in US Bank Stadium in Minneapolis that required a special product to be installed in the Minnesota Vikings locker room and I sourced it through Abbey. The experience was seamless. Abbey procured the product, shipped it to the stadium and met my deadline. Made me look good. I have also used Abbey for personal projects in my own home as well as other homes of family members. Always professional and friendly. They have been in business for years and that says something given all of the competition on the highway that never lives up to the hype. As they say...you get what you pay for. With Abbey, you get what you expect...and more.

Ju
Review №25

Kurt and his team at Abbey Carpet went above and beyond to meet my budget and design ideas when we went there for a bound carpet piece for our family room. Then when we needed a portion of our wood floor replaced he again provided a timely and excellent job! Highly recommend Kurt and Abbey Carpet & Floor for your flooring needs!

Ca
Review №26

In recent years, I purchased carpet for my condo, vinyl flooring for the utility room/kitchen and cellular shades for the LR/DR and found the service as good as it could be. The assistance provided in making decisions was also superb. One problem did arise with the DR shade very near the end of the warranty period but the store manager immediately contacted the company on my behalf so that it could be replaced. As a result, whenever I need to make further home improvements, Ill be back at Abbey Carpet & Floor of Hawthorne. Its really a pleasure doing business there!

Ke
Review №27

We had an excellent experience with the whole Abbey team. From sales to installation, I give Abbey an A+. I high recommend them for any of you flooring needs. We’ll definitely be back!

Ma
Review №28

Duane steered us right in the best selection of flooring for our front entry room. Great recommendation and his installation crew did a fantastic job. Great folks to deal with and I highly recommend them!

Do
Review №29

Abbey Carpet is a pleasure to deal with. They have a vast array of options and samples to look at to help you make your decision.They are professional, efficient, clean and friendly.We have gone there for our carpet and flooring needs for years.We are very happy with our choice to use them.Donna & Michael Grofsick

Al
Review №30

We have used a number of carpet companies in the past, but Abbey is by far the best at joining seams. They installed carpet in our office approximately eight years ago. The seams are still hardly detectable with a lot of wear and tear. The staff is very friendly and helpful and their prices were good too. I highly recommend them.

Na
Review №31

We found the perfect carpet here. Quick delivery and excellent installation. Would definitely use again.

Fr
Review №32

I used Abbey Carpet to install a wooden floor in my Family Room. They were great to work with at all times. They kept to their promised schedule and did a great job. I would definitely use them again.

Le
Review №33

We were very happy working with Abbey on our hardwood floor installation. We found their job pricing to be competitive. They were very accommodating with the timing for our installation and we were very satisfied with the level of professionalism and craftsmanship. Measurements and plans for the installation were complete and accurate. The timeliness, attention to detail and quality of installation met or exceeded expectations. Job site clean-up was excellent. Overall a good experience.

Bi
Review №34

Very honest organization. Provided good value and help with the carpet selection. They kept all if their commitments. Installation went very smoothly. We are very happy to recommend this company to others.

Bo
Review №35

Good Customer support. Good prices . Pleasure to deal with. I will return for all my flooring needs

Mi
Review №36

We were very pleased with the work done. It was professionally installed, they were pleasant to work with and when the job was completed they left the work area in a clean manner. We would recommend Abbey carpet and flooring to others!

Ch
Review №37

I recently used Abbey Carpet to help me select a stair runner for our home. I had a bare wood stair case for 25 years, and a beige scroll wallpaper. Susan, was very patient with me on 2 visits to help me select just the right pattern and material. Kurt came to my home twice to make sure the measurements were perfect as we had a couple of tricky turns. The installers came on a Saturday morning and were very professional and courteous. We couldn’t be happier with our runner; I actually love running up my stairs now. I am looking forward to doing future rooms with Abbey, I love the personal service and attention to detail.

Le
Review №38

Our flooring was a major decision of kitchen renovation. Kurt patiently walked us through addressing all our questions and prompt for home appoints or called if there was a delay. We couldnt be happier with our flooring decision. It looks beautiful! The installer was professional and respectful. Start with them, you wont be disappointed. Prices were fair and customer service is second to none.

Mi
Review №39

We always count on Abbey Carpets to do a great job. It doesn’t matter if it is carpeting, installing wood/laminate flooring or resending wood floors. They always exceed our expectations.They come when they say, do an outstanding job, and clean up before they leave. They are professional and we wouldn’t call anybody else.

Ch
Review №40

Wayne and I cant thank you guys enough for steering us in the right direction with our basement flooring. The coastal rustic wide vinyl flooring was perfect !! It looks so much like wood - just what were looking for. Installation was a breeze. Thanks again - each time dealing with Abbey Floor gets better and better. Chris and Wayne G.

Da
Review №41

Everything you need! Hardwood, engineered, vinyl, laminate, carpet, and area rugs. The people there are friendly, honest, and genuinely helpful. They have a large showroom and they handle installs as well so you dont have to worry about a thing. They have remnant carpets too if you have a smaller space and are looking to save some money. Duane was attentive and easy to talk to. They are very knowledgeable.

Mi
Review №42

The staff at Abbeys is friendly and helpful with choosing a product to fit my needs. They are always on time, the installation is beautiful and the prices are reasonable. I am a repeat customer and have been happy everytime.

Jo
Review №43

I am very pleased with the installation and the men who did the work, very professional plus clean.I would recommend this company, knowing you will be happy with them.My wife and I had previous work with them, carpet, laminate flooring. Plus they are courteous and stand behind their craftsmanship.Joe & Carol

Je
Review №44

Glen was great! He made sure we selected a perfect product for our new vinyl floor. Abbey Floors provided us with a great customer experience and we will definitely return!

Ra
Review №45

We hired Abbey to install carpet on our basement steps. All phases of the process were pleasant and we would not hesitate to hire them again in the future.

Re
Review №46

A great family-run company to buy carpet and flooring from. Everyone there is friendly, helpful and very knowledgable. I thoroughly enjoyed working with them and definitely recommend using Abbey of Hawthorne to everyone I know who is in the market for carpet and/or flooring!

Jo
Review №47

I had a great experience with Abbey Carpets. I had 3 flights of stairs carpeted. The carpet feels really plush and the workers were very professional. I highly recommend

Ma
Review №48

Very kind, helpful sales staff- fabulous products to choose from, and the folks who did the installation were super nice and knowledgeable, and courteous. My floor was able to be installed in ONE piece!!!! No seams despite some intricacies!! I am so thrilled with my new floors!!

Li
Review №49

I will definitely do business with them again. They have a great selection of carpeting. They came and installed the carpet on the date and time that they had promised, I was very satisfied.

Ti
Review №50

Abby Carpet & Floor of Hawthorne provide great customer service and fair pricing on their services and products. I have used them for carpeting, blinds and area rug cleaning. highly recommend them.

Ro
Review №51

Good selection of carpets and flooring. Good prices and trustworthy service.

Ba
Review №52

Over the years, Abbey Carpet and Floor have installed carpets in many rooms in my home. I have relied on their advice and guidance in choosing suitable carpets and have and have been very satisfied with every one. I find them to be accommodaing, reliable and very professional.

Mi
Review №53

We have bought a lot of flooring there, first in 2006, mainly carpeting for a major renovation and addition. Then last year we replaced a few rooms where the carpeting had worn with pre-finished wood floors. They were great to work with, did a great job installation and had fair pricing. Who could ask for more!

Et
Review №54

All around excellent, cant say enough about how well every part of the job was taken care of. Beautiful work. And seamless financing to boot!

Ju
Review №55

Great Company... Great People... Product was Excellent... Price was reasonable!! Definitely use them again!!

Al
Review №56

Abbey Carpet in Hawthorne NJ demonstrates what small businesses can bring to the customer.High quality products, great prices (can beat the box stores like Home Depot/Lowes), work with your budget, extremely knowledgeable, and their installers can handle any project with ease. The owners are hands on and will go out of their way to accommodate your needs.I have used them for two carpet projects as well as vinyl plank flooring.

Ro
Review №57

Best selection and prices anywhere. They are the most honest and caring people. I have been a customer for over 15 years. Great company!!!

ch
Review №58

We were so delighted with our experience with Abbey carpet and flooring that i wish we had more rooms to cover! We had new flooring in our living room and dining room and new carpeting in our bedrooms and stairs. The sales staff was very helpful in assisting me in making the right selections within my budget. The installers were professional, friendly and did a beautiful job. We were very happy with our experience from beginning to end and would highly recommend them to anyone looking for new flooring/carpeting.

Je
Review №59

Good service /clean / polite employees l would definitely use them again great job😁

Lo
Review №60

The team is very knowledgeable and experienced at installation. They did a great job installing both flooring and carpet in my home.

La
Review №61

Abbey Carpet & Floor got my job done faster and less expensively than other stores that didnt even bother to follow up on my potential order. Im so glad I found them. They did a great job!

Je
Review №62

Fabulous business. They were very attentive to our needs and were able to recommend the best product at a great price. Highly Recommend!

St
Review №63

Service and Quality that is hard to find today. So glad we used Abbey to refinish our hardwood floors and replace the floor in the kitchen. Cannot say enough. The best.

Cl
Review №64

I had the opportunity to work with Abbey Carpet & Floor of Hawthorne on a Media Center Renovation, as a designer and owner of AltoStudioDesign LLC I was thrilled to find the perfect carpet tile for this 2011 Project. 8 years now have passed, and it looks like new, being used on high traffic area at the high school. Exceptional customer care, highly recommended.

Br
Review №65

Great carpeting, installation and customer service. The people are very nice. The installation was done beautifully, quickly and cleanly. Just love our carpet.

Su
Review №66

From start to finish Abbey Carpet & Floor was wonderful!Professional and helpful, I will certainlyPurchase flooring or carpet again !!!Prices are perfect too!!

Jo
Review №67

They did a great job installing vinyl strip flooring in my basement and the pricing was very fair. I would use them again.

Na
Review №68

Great service and a great experience.

An
Review №69

Kurt at Abbey Carpet was courteous, knowledgeable, and very helpful. Although they have a wide selection to choose from, with his help we found what we wanted, ordered it and had it delivered wihin days. Highly recommend him and his team.

Mi
Review №70

Abbey Carpet is always professional and friendly. We love doing business with them

Ja
Review №71

IVE WORKED WITH ABBEY CARPET ON A NUMBER OF OCCASIONS AND THEY WERE VERY PRO-ACTIVE AND RESPONSIVE TO MY NEEDS AND REQUESTS. Great Customer service and they are a pleasure to work with. I would highly reccommend them for your Carpet and Flooring needs.

Ca
Review №72

I had such a hard time deciding on what floor to get, but the wonderful people at Abbey Carpet were extremely knowledgable and helpful. My kitchen is beautiful and the floor is perfect!

Re
Review №73

Great recommendation on the flooring we picked, excellent installation and couldnt be happier with the final outcome. Weve sent friends who have seen the flooring and liked it to Abbey.

De
Review №74

Abbey Carpet and Flooring has always done outstanding work for us whether it be in Mahwah.....refinishing and staining floors, picking out and laying down new area rugs.....or coming to my rescue in the Adirondacks. We lost 3 floors of our home due to a flood from a cracked screw in bathroom. SHari helped me pick out the right kind of flooring to replace my flooded floors that had warped. She had suggested vinyl plank flooring...I can’t tell you how beautiful and durable they are. Kurt, one of the owners, his crew to the Adirondacks for a few days to install the new flooring. Kurt then came all the way up there to check on the job. I could not be more pleased. I recommend Abbey Flooring to all of my friends. We definetly made new friends for life.

Lo
Review №75

Everyone is so nice! They have a great product selection! I would definitely recommend Abbey Carpet in Hawthorne NJ!

Ro
Review №76

The work is top quality and the price was competitive based on three quotes. Slight issue with communication, which cost a star, but overall very happy.

Li
Review №77

We have used Abbey Carpet & Floor on several occasions and have always been very happy with the results. We would definitely recommend them.

Ju
Review №78

I have been using the services of Abbey Carpet and Flooring in Hawthorne for over 30 years. Their service is and knowledge of flooring is unsurpassed and their professionalism superceded by none.

Jo
Review №79

Very Happy with Service, Installation and choices.

Pe
Review №80

Glenn and the people at Abbey Carpet are thoughtful and provide a great service. Highly recommend them.

Di
Review №81

Excellent experience buying and having carpeting installed from beginning to end. Looking forward to having new flooring installed in my kitchen this year.

Jo
Review №82

We have always had a fantastic experience with Abbey Carpet.The people, products and service are all outstanding and it is always a pleasure to do business with such great people.

Ke
Review №83

Good sales, service and quality! They offer an extensive line of different flooring products plus a great remnant section as well.

Lu
Review №84

Great service, and the most important thing honesty in all quotes and transactions

To
Review №85

When I closed on a home in Fair Lawn, NJ in July, 2018, I wished to have wall-to-wall carpet in a large MBR in my new home. I had in mind a very specific pattern and color for which samples were not available in the showroom.The matter was complicated because I was in NJ visiting in anticipation of a future move from my home in Pittsburgh, PA to NJ. I described what I wanted to the salesman with whom I worked; he arranged for a sample of carpet to be delivered to my home in Pgh. When the sample arrived, it was EXACTLY what I wanted. We placed an order with the caveat that the store would store the carpet until such time as my contractor would arrange for the installation. This all took place while I was still in Pgh. The carpet was installed and I saw it in late September when we moved into our NJ home. First, the carpet was elegant and garnered comments from all who saw it including my contractor and family. A few months later after vacuuming, there was a 2 inch flaw/separation along one of the seams. I contacted Abbey and a carpet installer arrived promptly to make the repair. The carpet is lovely and my experience with Abbey Carpet (long-distance) has been seamless, professional, personal and entirely exemplary which is why as I prepare for another move within NJ, I hope to work again with Abbey to install carpet in the MBR in my new home--AND I suspect it will be the same carpet!

Al
Review №86

THEIR SALES EFFORT, FLOOR TILE RECOMMENDATION, AND SUSEQUENT INSTALLATION WERE PERFECT. WE COULD NOT ASK FOR A BETTER EXPERIENCE.

Ke
Review №87

They offer good choices of carpets and tiles, thorough follow-up, and solid craftsmen to do the installation and removal! A very good value!

Ro
Review №88

The thing about Abbey Carpet & Floor is that they really care about doing a great job. And that makes for a terrific customer experience.

Ni
Review №89

Glen is extremely knowledgeable and his team did a wonderful job installing soon after - highly recommend

De
Review №90

They weee upfront, the price was right and I got a great uplift carpet.

Ga
Review №91

Good service great installers.

Ba
Review №92

We were very pleased with Abby Carpet from the beginning to the end.

Su
Review №93

Purchased carpet from Abbey Carpet for years..highly recommend them! Staff is friendly, helpful, and knowledgeable.

vi
Review №94

Great facility great professional service great prices &a friendly staff highly recommend it

Pe
Review №95

Used Abbey twice we recarpeted our entire home and recently our basement.They are helpful and professional!

TJ
Review №96

We wanted a new vinyl floor in our 3-season / breezeway room and neither Home Depot or Lowes would install because the room is not temperature controlled. After about a month of looking, we found Abbey.We visited the Abbey showroom and met with Glenn, who showed us a couple options and said they could absolutely install the sheet vinyl floor, AND guarantee it. Our floor was a custom order, so it took about a week to come in and schedule the install. On installation day, when they unrolled the vinyl the manufacturer (not Abbey) had the floor folded/creased on the roll, so it was damaged and could not be installed. Installer said he hadnt seen something like that in 20 years!In business, problems are expected from time to time, and the mark of an excellent business is how quickly they address/fix the problem.Glenn was amazing, immediately contacting the manufacturer, getting the new floor expedited, and even laid a loaner floor using stock vinyl he had on hand because we were having a party that weekend and needed the room to be finished.I would highly recommend Abbey Flooring as a better alternative to the big outlets, as their service, selection and pricing were all A+!

El
Review №97

Called for estimate, had additional questions, they never bothered calling back. Sent an email - still no answer. I guess they dont need any additional business.

di
Review №98

Carpets are beautiful and the installation was perfect, I would highly recommend Abbey Carpets

Me
Review №99

Nice selection of carpets and the install was fast and professional.

Th
Review №100

Great people to do business,with, and ZIGGY the installer is the BEST!!!

Information
30 Photos
100 Comments
4.9 Rating
  • Address:1030 Goffle Rd, Hawthorne, NJ 07506, United States
  • Site:http://www.hawthorne.buyabbey.com/
  • Phone:+1 973-427-7900
Categories
  • Carpet store
  • Window treatment store
  • Flooring store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:10AM–5PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
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