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Verizon Authorized Retailer - Cellular Plus
1705 US-2, Havre, MT 59501, United States
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Verizon Authorized Retailer - Cellular Plus
Comments
Sh
Review №1

Ariana was so extremely helpful and knowledgeable! Her professionalism was out of this world and I would recommend her to anyone.

Jo
Review №2

Sandra W at Cellular Plus in Havre MT provided an exceptional customer service experience. I will definitely be back to move the rest of my phones. Not only was she welcoming she was also very knowledgeable of service offerings and worked very well with the rest of her team. Thank You!

Mi
Review №3

Ty was so amazing at helping me get my new iPhone. Was super friendly and made the process painless. She deserves the world!

Da
Review №4

Ariana did a fantastic job. She explained everything to us.

Te
Review №5

Kara was AMAZING with assisting me yesterday at the Verizon store in Havre, MT. She is friendly and has great customer support service skills . I Highly recommend seeing Kara when you stop into the Verizon store. She helped me get an upgrade with no problems and was out there less than an hour. Kara is very knowledgeable. Thank you again Kara for helping me out yesterday and getting a new phone and I LOVE it!!!!!

St
Review №6

T.J. was very friendly and spent time trying to fix a problem.We eventually got it fixed,not a Verizon problem,it turned out to be the app.Yet he tried all other problem solving first due to my frustration.Great job!Would recommend Verizon to anyone!

Kr
Review №7

Ariana did an amazing job changing us over from another carrier! She explained everything so we had no questions when we left! Thank you!

Te
Review №8

Ariana gave us outstanding service! Thank you!

Ry
Review №9

Kara was amazing today. She help me get an upgrade and a trade in value of 700 dollars. Which is awesome and then helped my girlfriend get a new phone and Apple Watch. I definitely recommend going to Verizon and seeing Kara 😁

Ni
Review №10

Great help and very kind! Would recommend Breeze to anyone!

Dw
Review №11

Kara is awesome!!!! I called the office and she did her best to help me out. Because I didn’t understand what to do she told me she would wait to go to lunch if I could come to the office. I was in and out in like 2 min. The biggest reason I wrote this review is because so often I walk out of that store mad because the customer service stinks. Kara has customer service down. Thank you Kara and I hope someone can see what good you are doing for the company.

Br
Review №12

Got a good cheap plan, friendly staff. Just a quick in n out.

Ma
Review №13

Was there three times this past week because of phone failure. I was impressed that a new replacement phone arrived the next day as promised. I appreciate being able to follow up with same staff person. Breeze, Kara, and another salesperson (sorry didn’t get her name) were very knowledgeable, helpful, and professional.

Po
Review №14

I walked in and was immediately welcomed by a super friendly staff. Breeze was very knowledgeable helpful snd fun to work withKeep up the great work!!Thank youDenise

Me
Review №15

Tymarie was so helpful while I was in to upgrade my phone. Her positive attitude and knowledge a breath of fresh air.

Me
Review №16

I received excellent help, all my questions were answered, very timely service. Highly recommend.

St
Review №17

Although courteous and professional, they were unable to move videos on my phone the Verizons own cloud. Seems difficult to accept as Im paying for that service. Whats a person to do as now I cant take more pictures or videos, as my phones capacity is too full.

Ro
Review №18

The employees were very helpful and bullrider did an amazing job! She would be in benefit for a raise:)

Re
Review №19

Gwen always has a smile on her face along with the rest of the staff. They know the products and can help with just about anything phone related. Highly Recommended.

Fr
Review №20

Very patient, helpful, and knowledgeable about any products they have in the store.

Sc
Review №21

Amazing, the worlds greatest experience in my life. This has changed my soup for the rest of time itself. Tymarie helped me! If you ever go to Verizon go to Tymarie!

Ke
Review №22

The absolute worst company I have dealt with to date in the overall cell phone experience. I had heard so much negative about this company before I came over to it but some people told me they had the best coverage so I took a chance. Bad decision, Took 7 full days to switch my service to my number, I spent countless hours in their stores and on the phone with them with no help whatsoever, they have a bunch of employees who can do nothing to help you with any credits or issues. They transfer you around and you never get actual answers to your questions. Worse customer service I have ever received. Sold me a landline hookup for a rural area assuring me it would work and of course no service with it. Worse review I’ve ever given and Verizon is absolutely the worse company I have ever dealt with. The best news is that no matter, what cell phone companies do not affect your credit report. Quit paying for inadequate service, cell phone or customer service.

Ma
Review №23

Sandra was so great to work with and made the process simple and fast to upgrade my damaged phone and get an iPad with it too. She got me some great deals and made it worthwhile!

Co
Review №24

ArianaWas extremely helpful, definitely recommend

Ti
Review №25

Very wonderful customer service ! Highly recommended

Je
Review №26

Staff was friendly and helpful. Just not a huge selection of product.

Ky
Review №27

Super easy and quick! Customer service was phenomenal! Highly recommended Sandra!

Do
Review №28

Great customer service! Greatly appreciate it!

De
Review №29

Such a great experience! Breeze made upgrading so easy and convenient! Definitely recommend

Ch
Review №30

The customer service was great! Super friendly and helped me with everything I came into the store for!

St
Review №31

Sandra was very helpful! She was willing to answer all our questions!

KA
Review №32

HI. I HAD THE. MOST AWESOME CUSTOMER SERVICE IVE EVER HAD.EXPERIENCED.🎀 I HAD AN ANGEL NAMED SANDRA.😇😻 SHE WAZ PATIENT, KIND, WITH A WARM SMILE N EYEZ.. SHE DIDNT 🔥AUTOMATICALLY DELETE MY 👀NOTIFICATIONS THAT WERE OPEN. SHE DIDNT INTERRUPT EVERY 5 SECONDZ OR AT ALL. 🙊SHE ALLOWED ME TO ASK 🗣QUESTIONZ N REPEAT THEM SO I COULD WRITE THE EXAMPLEZ DOWN💥. SHE DIDNT SECRETLY ROLL HER EYEZ.😩 SHE EXPLAINED THE PROMOTION SIMPLY N SLOWLY. 💜 SHE IZ AN ANGEL WHO IZ 2 B COMMENDED🎀🔥🙉😸💞💓👥 THANK YOU SANDRA💥😻👌🏽🙉🎇😍😃😇😇

Ro
Review №33

Breeze was great! Very helpful on getting new phone

Ra
Review №34

Our experience was fast and easy! We changed plans and Kara made sure to be transparent and help us as much as she could! Overall was a great experience!

Sa
Review №35

Kara was very helpful and did a very good job

Di
Review №36

Kara was awesome and so extremely helpful. Her patience was unwavering. Definitely would recommend her.

La
Review №37

Very friendly and great customer service 😁

Ho
Review №38

Gwen is amazing at what she does I would recommend her to anyone

Au
Review №39

The customer service is super friendly, Definitely when it comes to programming or fixing an issue.

Li
Review №40

I came in for new phone and I was quickly greeted and was shown all my options. I left the store completely setup

Ja
Review №41

Great working with your employees, they are very will trained.

Al
Review №42

Very helpful with everything. Really great customer service

Bi
Review №43

Service was wonderful.

Re
Review №44

Great about explaining everything. Great customer service.

He
Review №45

Kara was great! She was awesome help in getting me my brand new phone with an iPad. Extremely impressed! Very nice

De
Review №46

So helpful and very informative.

ch
Review №47

Staff is very friendly and I was pleased with my Verizon expert

Mo
Review №48

Ty was very helpful and very knowledgeable get service and got exactly what I need!

Ma
Review №49

Talk about customer service? THERE IS NONE!! Been sitting here for 20 minutes and not once have they ever even said anything and finally one is free without a customer now and still nothing!!! So still waiting. Now there are 4 customer including me and my husband and still sitting there doing nothing..

Ke
Review №50

Breeze was awesome. Highly reccomend this shop. Best one Ive been to in years. Thanks for all the help.

Li
Review №51

Very friendly, helpful, gave me lots of ideas.

Kr
Review №52

Kara was very helpful and super friendly!

Ga
Review №53

I have never had a more friendly competent experience. Breeze and Ashley. I can’t wait to buy another phone again .😍

ev
Review №54

Carla ay Verizon was do pleasant and helpful.

Sh
Review №55

Breeze was so helpful and didnt make me feel like the technotard I am.

Ti
Review №56

Sandra was the most helpful agent I have ever had. Kept our best interests in mind!

Ke
Review №57

Awesome experience! Would totally recommend

Wi
Review №58

Kara displayed great interest in my needs as well as those of customers behind me. She walked me through the process quickly but in a way that I could understand. She handled everything well.

Sh
Review №59

Staff here was so incredibly friendly and helpful. The girl who helped me, Ashley I think, was so knowledgeable. She helped me pick out a new phone and get everything transferred in a timely manner. Great store!

Mi
Review №60

Friendly, fast service.

Je
Review №61

Very professional. Very helpful and informative would definitely recommend to friends and family. Kara was especially helpful and made the transition easy.

Ka
Review №62

Wonderful service...after dealing unsuccessfully with another company it was refreshing

As
Review №63

Sandra is the best! Highly recommend.

Ma
Review №64

Breeze and Ashley were absolutely phenomenal. We will definitely be returning to them.

Li
Review №65

Very helpful, answered all my questions and really nice guy.

Lo
Review №66

Exceptional customer service! Thank you Kara!!!

Je
Review №67

TJ was fast & efficient great to work with! As customers were waiting, he continually thanked us for our patience & let us know someone would be with us shortly. Superior Customer Service like Ive never seen before!!!

Ra
Review №68

Very nice. Explained everything so I could understand. Sandra was very helpful

ch
Review №69

Brett was extremely knowledgeable and helpful with my Verizon phone and plan. I live in Hawaii but the customer service Brett provided was so much more than my home state. I come to Montana every 3 months...whatever need I have will wait until I am back in Montana, where I can count on high quality service.

Sh
Review №70

Staffs helpful and informatve. Thank you.

Ka
Review №71

They were very helpful answering all our questions and helping set up all the accessories for us. Definitely will continue to use!

Ci
Review №72

TJ was so helpful with getting me set up with my very first smartphone! Perfect service, no pressure, very helpful.

Je
Review №73

Fast and polite very helpfull

Ka
Review №74

Brett Hale is a great Vzn rep. He went above and beyond assisting me with everything I need!

Kr
Review №75

Im happy with the customer service I get everytime I go there. Kara explained everything I needed to know about upgrading my plan. Thank you to the Reps at Verizon in Havre.

Be
Review №76

He was amazing does good work

Lo
Review №77

The rep talked down about the business where I work so I wasnt impressed. Everything everyone else did was wrong, except her. Didnt leave a very good impression. Be careful who you talk down about. You dont know enough about me to know where I work.

Ad
Review №78

The staff at Verizon was great help; I came out of the retailer with each one of my questions answered.

Pa
Review №79

Awesome Help Sandra Thanks

Ta
Review №80

Good customer service with great help with questions! Been doing business with them and would always come back!

Jo
Review №81

Very helpful in setting up our new phones! Tiana and Sandra were awesome!

An
Review №82

Verizon in havre is awesome the are super helpful and very kind. I love this store and recommend them. Ive been with them for 5 years now. Kara is very sweet. I recommend her personally.

Ma
Review №83

I loved the experience!

Su
Review №84

Small town with great customer experience. Was passing through and I was impressed. Breeze was very helpful

Ma
Review №85

Loved our time at Verizon Brett was very friendly and nice and very knowledgeable. I would recommend this place anytime. They help you out with everything you need.

Ka
Review №86

Sandra was awesome. She made sure my phone was set up and ready to go. Very patient and friendly.

An
Review №87

Morgan is very professional, friendly, and attentive to all my questions and needs. She listened to my concerns and set me up with the phone, service, and needs that were tailored to me. I would very highly recommend her to all my friends and family. Thanks again for the great service and the great wonderful representative . Verizon is very lucky to have such a great representative.

Ca
Review №88

Employees were very helpful

Mi
Review №89

I was originally happy with my service. Now I am not. I give the customer support and sale agents a very poor review. They are unbelievably inept at their job. I asked them to order a otter phone case me and I was told by 3 different sale agents that they would. 3 months later they tell me that they cant. It was suppose to be part of the promotion that they were doing at the time. As soon as the promotion ended I find out that they cant. Never once did any of them try to make it right. Never once did the say let me see what I can do , instead they pass the problem to the associate that isnt working at the time.

Su
Review №90

Sandra was extra patient and extremely helpful!!!

Ma
Review №91

TJ is a very helpful and fun individual. He went above and beyond to make sure I was happy with my service.

co
Review №92

Service was great and staff was friendly

Ke
Review №93

Very knowledgable

Mo
Review №94

What can I say.... great experience. TJ was amazing and super helpful! Very friendly staff. Would recommended them to anyone

sa
Review №95

Great staff!

Ka
Review №96

Sandra is amazing!!!!! I went in for an upgrade and she helped me choose a phone thats best for me. I hope shes there to help me in the future. She deserves a raise.

Mc
Review №97

11/10 would recommend going to Cellular Plus in Havre. Amazing customer service. Brett was super helpful and very knowledgeable.

Th
Review №98

I got to work with Sandra while traveling and had a technical problem. She was so patient and knowledgable! I would love to work with her again! Thank you!!

So
Review №99

We went to cellular plus to get a new phone Breeze helped us and was great and gave us a lot of good information!

Ta
Review №100

Our rep Brett Hale was very helpful. He explained everything to us and was able to fix our phones. Also taught us a few things that we were not aware of.

Information
12 Photos
100 Comments
4.9 Rating
  • Address:1705 US-2, Havre, MT 59501, United States
  • Site:https://cellularplus.com/contact/locations/montana/havre/11
  • Phone:+1 406-265-1551
Categories
  • Cell phone store
  • Cell phone accessory store
Working hours
  • Monday:11AM–4PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:Closed
  • Saturday:8AM–7PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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