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Airport Road Auto Body Inc
75 Locust St, Hartford, CT 06114, United States
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Airport Road Auto Body Inc
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Su
Review №1

I highly recommend Airport Road Auto Body! I would go back.Tony Jr is professional, punctual and friendly. He did an amazing job fixing the scratches and scuffs on my car! Tony spent several hours touching up the bumper of my car. It looks brand new! It was a fantastic experience all around and his work is impressive.

Ar
Review №2

Ive had the privilege of using Airport Auto Body more than once when my cars have needed body work and Ive never been disappointed with the outcome. Staff is professional and accommodating. John was a pleasure to work with and kept me up to date on the project.I would recommend this facility to anyone who needs body work for their car. Circumstances that surround needing a body shop can be so frustrating but having such a resource makes it so much less of a worry.

Le
Review №3

Very happy to have found Airport Road Auto Body-terrific service. Owners & all staff are very friendly & totally helpful, large building is very clean & super organized with all the equipment, quality of work is top notch-like new, prices very fair.My BMW dealer referred me here for some work on my new car. They are an approved shop for BMW & Tesla (that says it all) and do a wide assortment of other cars & trucks. While I hope not to need car body work in the future, having a trustworthy company I would want to use really helps. Im totally comfortable recommending this company.

Lu
Review №4

My family and I have been using Airport Road Auto Body for years on multiple vehicles. They have been excellent in returning our cars as good as new. Airport Auto Body has excellent customer service and can always fit us in where needed. They are knowledgeable and I can always trust their guidance and craftsmanship. They truly are the collision specialists!

St
Review №5

I have had two excellent experiences with Airport Auto Body. The first was a few years ago when I purchased a Certified Preowned Tesla Model S from Tesla. The car had been in an accident and the rear bumper had not been replaced. Tesla directed me to Airport Auto Body who does Tesla work for them, and the car was quickly repaired and looks like new. I couldn’t be more pleased with the excellent job and customer service.Recently our Honda CRV was hit in the rear by a delivery truck, so I went to Airport Auto Body again and they did another excellent job – in fact, I kidded Tony Jr. of Airport Auto Body that I had to check the VIN number since it looks like a new car. Their attention to detail is unmatched and their personal service and follow-up is excellent.I recommend to anyone who needs auto body work done, to go to Airport Auto Body. I am confident that they will do an excellent job and you will be pleased. I hope I never need their service again, but if I do, I will not hesitate to come back to Airport Auto Body. Also, don’t hesitate to look around and see the great job that they do on other cars. It is impressive.

Ch
Review №6

Been here twice with 2 different cars. Worked with Alex who is super nice and helped me through the whole process. The service is the highest quality you will receive in the area. Highly recommend.

Mi
Review №7

Airport Auto Body exceeded my expectations right from the start all the way through the collision repair process. They were honest, professional and kept me informed every step of the way - going above and beyond at every opportunity. Would HIGHLY RECOMMEND without hesitation!! The absolute best experience Ive ever had in this space in 54 years!

ma
Review №8

I have used Airport Autobody for a few years now. This business is very professional and honest. Their work is top notch and their attention to detail is excellent.

Na
Review №9

Love this place. My car looked great, as they detailed it before returning it to me. They repaired the damage and the car looked like new.Thanks,Alex

PJ
Review №10

Airport Auto body is the only shop and I trust and always know the job is going to be done right like factory new. From the moment you walk in the lobby youre welcomed with great customer service. My service liaison was great Alex and he is very knowledgeable, professional and explained the process from A-Z.My wife SUV was damaged and she said only Airport Auto body for repairs. I cant say enough how great experiences we had more than one occasion with this repair facility.Thank you Airport Auto body !!!!

st
Review №11

4 months after purchasing a brand new 2021 Lexus IS 350 F sport a huge tree branch falls on the vehicle denting the rear passenger door directly on the worst possible spot. I did my research in CT and really wanted a place that would provide the best service especially considering it was a brand new car. Just the phone call alone to this establishment went smoothly. I met with Tony Jr and let’s just say all went smoothly from that point forward. Aside from the excellent service they were able to remove the dent as if it never existed! Tony provided exceptional service and made my whole experience well worth the 45 minute drive there! The cost was something I did not care about considering the situation but then came the quote and as if they weren’t already in my good graces I loved them even more! Reasonably priced to take such great care of my vehicle. Would definitely 100% recommend!!!!

lo
Review №12

Awesome crew working here, had to drop off my car to get fixed from hitting a 18 wheeler tire, had sensors, clips, skid plate, tire well and a badly bent rim fixed by them and made my car look like I picked it up back at the showroom again! Alex was an awesome guy that explained how everything was getting done and helped so much!!

Ry
Review №13

Tony Jr. at Airport Road Auto Body was great. What a pleasant experience. I am so happy with how my car came out!! I would highly recommend using Airport Road Auto Body if you want your car looking better then it did when you bought it new. Waiting room is clean and inviting. Thanks again Airport Road Auto Body.

Ni
Review №14

Phenomenal job fixing my window, door, and side mirror on my car, came out looking brand new! The entire staff is professional, friendly, and thorough. The finishing touch was the great detail job and the gift basket that was left inside the car. Great service and great staff! Highly recommended!!

QU
Review №15

Alex Gauvin is very nice to work with, he Explained everything that was going on with my vehicle.I would highly recommend and they are BMW CERTIFIED! Im extremely satisfied with the outcome of my vehicle that had front end damage to my bumper.

ab
Review №16

Tony Sr. Was outstanding! I went in with a scratch on my new Cadillac and he took care of me. He was professional, caring, and most of all helpful. I will definitely take my vehicle in again, as well and refer others. He was a pleasure to meet and went all out to help me in my time of need. Thank you, Tony!!!

Bo
Review №17

Airport Auto Body performed quality auto body work on my BMW and the car looks beautiful. Their team provided prompt, friendly and professional customer service. Tony Jr. was great at communicating with me and keeping me informed of the progress of the services. I highly recommend them, and Airport Auto Body is BMW Certified! Thank you!

Ma
Review №18

In June 2021 I was in an accident that damaged the cars rear side and bumper. One of my sons referred me to Airport Road Auto Body in Hfd. He said they were the best and also knew of other who felt the same way.I called Airport Auto Body and spoke with Alex. The first thing that Alex asked me on the phone was, first of all are you alright? Even the person that hit me didnt even ask me that.After making my appointment, which was quick, I brought my car in. Alex had arranged for the Car rental to meet me there with the car I would be renting. I was totally impressed with the receptionist area that was clean, welcoming and spacious. The receptionist was very polite and friendly. Alex met me and explained the process to me. I left feeling confident that I was with the right body shop. Alex stayed in touch with me, as needed, to let me know what was going on.When the car was finished I noticed that the car had been cleaned inside and out, even sanitized! I was amazed at the body work they did on my car! I couldnt even tell it had been in an accident. They used quality parts on it. The color all matched! My car looked new!I would recommend Airport Auto Body Shop at 75 Locust St in Hartford to anybody that is looking for a quality body shop! Thanks Alex and all that worked on my car. Marjie L

To
Review №19

I want to thank Alex, Tony jr. and the entire team at Airport Road Autobody. They did an absolutely fabulous job repairing my Alpha Romeo. My news car is a new car again thanks to work done. Very friendly and professional business. Thank you

Rh
Review №20

I have never gotten a dent or scratch on my car and was so worried it wouldn’t come out perfectly. I’m so happy I went to Airport Road Autobody to have my car fixed, it came out fantastic. They also detailed my car beautifully. I was very happy with my entire experience.

Eu
Review №21

Referred here for their high quality work on Tesla. They exceeded my expectations for professionalism, personal attention, quality of work and value. Truly an exceptional business in every way.

Sg
Review №22

This is my second body job at airport auto body.The reception is always welcoming and the location is always clean and fresh looking.Alex Gauvin has been excellent. The work performed has been done to perfection by the technicians. I say this because the color of my vehicle is not an easy to match color. Every time I pick up my truck the work is perfect and the paint match is amazing. Thank you Airport auto body.

He
Review №23

These people are HONEST ! A Pleasure to work with. Their job is simply AMAZING! They fixed up my Tesla Model S perfectly! I cant say Id get a better job anywhere! I would HIGHLY recommend them to anyone who want absolute perfection. I plan to use them again! Very very nice people! Thanks so much Tony Jr ! You made my year! :) Merry Christmas and Happy New Year!

no
Review №24

Absolute stunning job! Professional, on time and experts in the field.Thank you so very much!

St
Review №25

I had some scratches on my hood that I thought would need to be repainted. They said they could repaint for quite a bit of money , but they could also try compounding and buffing it out first, for no charge. We tried the compounding and it came out great. And they washed and cleaned the car, too. Great service, lovely staff and comfortable waiting space with coffee and TV. Will definitely go back and recommend.

Ni
Review №26

I never leave reviews, but wanted to take a moment to leave one for my recent experience with Airport Autobody. After my vehicle was damaged, I needed some bodywork repair. I wasnt sure where to go and I am very particular about my vehicles and who works on them. My service consultant recommended I give Tony Jr. a call at Airport Autobody. It was a 40 minute drive from me, but if that means getting the job done right it is worth it.I met with Tony Jr. and he reassured me it will be done right. The staff and people I met there were all super nice and they offered coffee and made you feel at home. The actual facility and garage is immaculate. Tony Jr. gave me a time frame, and a quote right away. Today, I picked up my vehicle right on time as discussed. It looks amazing, and I am very pleased with my experience.Keep setting the example Airport Autobody! - Nick

RJ
Review №27

Brought my Tesla in after being rear-ended and needing a new trunk. Not only was the workmanship fantastic, but John and his crew detailed the car to better-than-showroom-condition before handing it back to me. Everyone at Airport Road obviously take immense pride in their work, and in the appearance of cars. The trunk works better than when it was new (a testament to both Airport Roads great workmanship, and Teslas poor build quality.)

mu
Review №28

I did bring my 535xi bmw here for body work and I was amazed by the work that was done to my vehicle & Alex was very helpful & nice thank you 😊

Ja
Review №29

I had stored my prized 540i in the garage for the winter when a cannonball headboard and foot board stored nearby just happened to fall over and bounce off the side of my bmw, leaving it with 4 dents marked by white paint on my black car! Every time I went to drive it , I was reminded of the incident.I brought it to Airport Rd Auto and they made them disappear like magic.Sooo Happy. They also touched up a scratch bumper to boost.What a great place.

Ma
Review №30

Airport Road Auto Body is the best body shop ever! Tony Sr. and Tony Jr. are wonderful people and the facility is spotless. As far as I know this place is BMW, Mercedes, and Tesla certified and both New Country BMW and New Country Mercedes use them. They worked on my car early this year doing a super job. I brought another car this morning and they spent almost 2 hours to get rid of a large scratch on the trunk. It looks great. Guess what? Tony Sr. didn’t charge me anything! Hopefully my cars won’t need their service but I highly recommend them to anyone who is looking for a great body shop.Happy New Year! Let’s all stay safe and healthy!

Ca
Review №31

Great customer service. Attentive and very polite. The car looks as new and functions perfectly.

Bi
Review №32

Had the opportunity to utilize their services recently. Absolutely top-notch work, done at a fair price. Super professional, and one of the most meticulous and clean body shops Ive ever seen. Cant say enough good things about them!

mi
Review №33

Horrible experience!! Very rude and unprofessional service. Asked for a written quote for some autobody repair and the technician wouldnt give me a quote or anything. Refused to provide me with a quote of any type because his services were too expensive.

Pa
Review №34

The paint match and quality look perfect on my Midnight Silver Metallic Tesla Model 3.I’m so grateful for a job very well done!

Ph
Review №35

Auto Airport Road auto body Inc. very professional I like what they did to my vehicle I’m very happy and I will really tell others about the professional work in which they have done thank you

Vi
Review №36

Replaced a dented driver side door and the car came out of the shop looking even better.Alex is very knowledgeable and experienced, and was always available to answer any questions for the 2 weeks I had the car in the shop.Will comeback for any other issues for sure!

Ta
Review №37

I recently had my car repaired at Airport Auto Body. I cannot be more satisfied with the experience and the results as the quality of work was excellent! Tony Jr was amazing, and took great care of us!! I cannot thank him enough. I highly recommend them for all your needs!!

Wh
Review №38

Amazing service , my car looks and feels brand new. Best body work in CT!

Hi
Review №39

Very happy and satisfied with the body work come here. Also appreciate the nice gifts they left for me on the passenger’s seat. What a fine, high class place. They seem to work on many high end and luxury vehicles here. I wouldn’t hesitate to bring 100,000$ car here because I know I would get top notch service.

Da
Review №40

Professional work, detail oriented, with an amazing result. Everything they did to the car was explained thoroughly before proceeding, so no surprises during the job. Alex Gauvin was very helpful to make this process as easy as possible, helped with the insurance company, the car rental, etc. Thank you!

Ma
Review №41

Tesla had minor damage to the rear bumper, however the guys at Airport Autobody took the time to repair the damages and you would not be able to notice. You can tell the people there are all professional and courteous. If body service will ever be needed again in the future I will be sure to see the GREAT people at Airport Autobody.Thank you......!

Ro
Review №42

They did a great job--easy to deal with, with first-rate and highly professional service, completing the job in a timely manner with a beautiful outcome.

Sc
Review №43

Top notch place for all your auto body needs. Attention to detail and world class service puts AAB as my #1 shop and wouldnt take my business anywhere else.

Da
Review №44

Great service and high quality work! Facility is really nice and felt like the vehicle was always in great hands.

Kr
Review №45

I had an incredible experience at Airport AutoBody. Tony Jr. and Joe were so accommodating when it came to dropping off and picking up my car outside of normal business hours due to my work schedule. I only had some door dings and a few scuffs fixed on my car and they treated me like royalty. The price was SO REASONABLE and I was shocked when I picked up my car and found that not only was the work performed to a high quality but my car was detailed from the inside out! Just a wonderful touch that was extremely appreciated and added to their already outstanding level of customer service. I would recommend them to my family and friends and 100% return in the future if needed.

Jo
Review №46

John & his team are top notch with state of the art facility. They did a amazing job in timely manner, with life time guarantees.. highly recommend!!

Fr
Review №47

The prompt, professional and courteous service provided this company cannot be beat. The Airport Road Auto Body team had my wrecked car stripped down and ready for the insurance adjuster within 6 hours. Their facility is kept so clean, you cant imagine they are dealing with leaking, messy, crashed vehicles. It is emblematic of how much care they take in restoring the cars. They use original equipment manufacturer parts, so the vehicles value will be maintained. John called me days after I cleaned out my possessions, when a tech found my EZ-Pass transducer still stuck to the windshield. These guys are the best. Dont take your wrecked car anywhere else. This is the company to use. My car is still there, so no after pictures available.

Ma
Review №48

Do you love your car ? Trust no one but AIRPORT AUTO BODY. No shop puts the time and expertise into restoring your vehicle to better than showroom condition after an accident or just to restore that new look you can be proud of!! The owners, Technicians and office staff treat you like family. They treat each job like they would their own vehicle. Thank You Tony Jr. for restoring my faith in the Auto Body industry.You guys are the best of the best ! I couldnt be happier with the outcome. Dont use any recommended Auto Body Shop except AIRPORT AUTO BODY all around Class A.Thank you Again Guys!!Mark K

Ty
Review №49

Took it in for a quick check, Tony and his team were able to take it same day and got it back to me the next day. Would definitely recommend.

Ca
Review №50

Outstanding! When we picked up our car, it looked better than when we drove it off the lot! Many thanks again to Alex!

Ja
Review №51

Airport Auto Body does great work. I’ve had work done by them twice. The work was done well, on time and under budget both times. Very professional.

Ma
Review №52

Airport Autobody is in my opinion the top autobody shop there is. The professionalism, communication and service provided to my car was top notch. The work they do is impeccable.

De
Review №53

Hi guys Id like to share a wonderful experience that I had with Airport Road Auto Body. It would absolutely be negligent of me if I didnt. ☺ Im a very discerning person, especially when Im conducting business. Im always making an assessment of the business even before I walk in the door. Im checking out the outside seeing how its kept etc... Well, from the second that you enter the door youre greeted by the receptionist Cindy, how has a welcoming smile and an infectious laughter. The showroom and the complete building is immaculate, cars are beautiful, everyone that I encountered were very warm and friendly. John and Alex, are on top of their game. They afforded me a ride to get a rental, the son brought me there, he didnt just drop me off he waited just a glance away until I assured him that I was all set. The workmanship on my treasured car was remarkable; they use genuine parts on your car; thats very important to me. They did stuff on my car that I thought there would have been a charge for--NO additional cost. So if youre looking for a professional and honest body shop, look no further than Airport Road Auto Body, theyre the best.

Ma
Review №54

A great and pleasant experience! I brought my car in to fix a very visible scratch on the driver’s side door. Tony Jr. kindly assessed the damage and offered a service that might help to eliminate the mark. 20 minutes later the car looked like new at no charge. Thank you, am very grateful!

Wa
Review №55

Airport Auto Body is EXTRAORDINARY in every aspect. The whole team is friendly, professional and really care about their work, your car and you. The entire facility is sparkling clean, from the reception area to the shop! Not only was the work exceptional, it was done before promised; as a bonus my vehicle is as clean, if not cleaner than any other detailing I’ve had done at no extra charge.

Bi
Review №56

Was hit on I91 North.Went to Airport i as they deal with Mini Coopers.Excellent work and customer service. Documented everything and upfront on what to expect. 2nd time I used them.Recommend them highly.

Jo
Review №57

Rock Star service. Facility is insane. Workmanship next level 🙌. Thank you....

Ro
Review №58

Just picked up the car today after having some minor paint work done. The car looks fantastic and, better yet, washed and all cleaned up inside, didn’t expect that.I was greeted immediately upon stepping into the waiting area and had minimal wait time while an estimate was drawn up. Leaving the car was a quick process and given today’s environment all social distancing was followed.Car was delivered on time and with what I think was a good value for the work done.Would recommend people stop by and check things out if you need work done.

Da
Review №59

I got into a small scuffle with my BMW X5 and Tony and the airport road auto body crew did excellent work to make every thing back to factory look and spec! They even gave my suv a full detail, excellent service!

Wa
Review №60

Airport Road Autobody Inc. was recommended to me by a very trusted source. I have patronize another auto body (franchise) for many years and the quality of service deteriorated considerably. Airport Road Autobody blew me away form the moment I drove onto their property. When I entered the building I was greeted promptly and professionally, my vehicle was evaluated and my experience couldnt have been better. When I picked up my vehicle it was amazing, the finishing work was outstanding! Anthony Jr. and the rest of the staff at Airport Road Auto was great to deal with and there were no surprises. Ive always had some kind of issue dealing with other services, nothing major, just little things like overspray that wasnt buffed away properly or a trim piece that wasnt properly reinstalled. None of that here and my vehicle was delivered spotless bumper to bumper. Whoever details their vehicles prior to delivery does great work like the rest of the staff. Of course, I hope to never need to return to utilize their repair services, I wouldnt hesitate to do so and I will certainly recommend only Airport Road Auto Body to anyone looking for the services they offer. Theyre truly a great place for service!

Je
Review №61

Tony Jr. was spectacular to work with. The first words out of his mouth after I said my car had been in an accident was to inquire if everyone was ok. They were, it was a minor bumper and fog light issue, thank goodness! But our entire experience was spectacular. Tony and his shop tried to fix the damage first without a lot of parts, but the car is new, so we opted for the more comprehensive repair which required part replacement and paint work. The paint matches EXACTLY, and my husband is very very particular regarding vehicle painting. I hope to never need their services again, but if I do I am absolutely going to Airport Road Auto Body, I cant recommend them enough.

Ki
Review №62

Tony Jr. was a total professional from day one. He was great about timely communication and he kept me updated on the progress regarding my car the entire time. I hit a deer with my new car and he took care incredible of me, and my car looks as if it just came off the showroom floor. My car was ready when he said it would be and I even had a very cool bag of goodies in my car when I picked it up! I would absolutely use them again in the future.

Pa
Review №63

Hello readers. My name is Paris and I’ve been in business for myself as a salon owner in the Hartford area going on 35 years now and I’m not easily impressed as my colleagues and family can attest to, but today I was very impressed in many ways. I recently had a minor accident so I went to see the professionals at Airport auto. From the moment I drove up I was able to see that this was not the regular auto place. The whole place was taken care of meticulously from the outside to the inside office and waiting area and all the way through the shop as well. I was greeted immediately and my issue was addressed sooner than I could’ve imagined. This immediately made me feel like I was in the right place. A business where I could feel taken care of from start to finish. Tony Cavallaro Jr. was very professional and sincere and took much pride in providing the best service experience possible. Thank you also mom and dad for your accomplishment. All I can say is that you don’t have to look any further than Airport auto for your car needs. I will remember the service I received and I will refer all my family friends and clients when they too have auto needs. Sincerely Paris and thank you again to everyone there at Airport auto body.

Ca
Review №64

Very, very happy with the quality of work. Husband worked in a body shop for 25 years and expectations were high. Color/ paint match and work was excellent. Car was ready sooner than expected and was immaculate.

El
Review №65

I was extremely happy with the service I received. I was updated regularly as to when my car would be completed. The body work and repair were excellent. The car looked showroom quality when it was complete.

Ro
Review №66

My car was badly damaged, but still drivable, after an accident on the Merritt Parkway. I took my car straight to Airport Auto Body and they immediately made me feel safe and cared for, and took away my fears and worries. The business is totally professional, reliable and responsive , and I cannot thank them enough for helping me through a frightening time. I give Airport Auto Body my highest possible recommendation!!!

Ka
Review №67

This is a most professional and complete auto body service shop. After an accident Airport Road Autobody put my car back in to complete working order; restoring all camera sensors and rear-end damage. In addition to the complete & professional workmanship & restoration, staff assisted me with insurance adjusters & car rentals. Alex was so professional & helpful during a stressful time after a car accident. I highly recommend this company for all of your auto body needs.

Jo
Review №68

These guys are great. Always top quality work, responsive, and friendly. Have had two new cars repaired here and you cannot tell they were in accidents at all. Paint is perfect.

Ga
Review №69

Tony Jr. is an amazing guy! I had a dent in my bumper and he told me to bring it it, took the dent out and wouldn’t take any money. He just wanted a positive review. I have never seen a mechanic do that. Airport Autobody is my forever car repair place! I would give them an 11/10 and highly recommend them!

Ch
Review №70

1st time there for my car repair.Staff was extremely courteous and knowledgeable. Hopefully I never have a reason to get my car repaired again, but if I do, I am going to use this company.

Do
Review №71

I was referred by VW and have continued to bring all repairs, whether personal or business, to this company. The go above and beyond my expectations and kept me updated on their services while having all vehicles I’ve brought to them. I can’t say enough about Alex and all the team at Airport Auto Body!

Pa
Review №72

My excellent experiences at Airport Autobody span more than a decade, 5 BMWs and a Volvo. There are several very important aspects to my recommendation of this gem of a business. Honesty, value, quality, caring about the customer, love of cars, family to name a few. A+++ in all areas.

Ma
Review №73

Wow!! Absolutely wow!! These guys are the real deal! Their facility is the best in the state! They do the best work possible! Very friendly and professional. They use real original parts, no aftermarket. They make sure your car comes out 100% original. If I can give them more than 5 starts I totally would! Recommend this place to everyone.

da
Review №74

I worked with Tony Jr. Extremely responsive and professional. They went above and beyond what I expected. Would definitely recommend to anyone looking for a reputable auto body shop!

L.
Review №75

The Best Autobody Repair company.I, have used, Airport Autobody many times, thru the years.Professional and Quality Service.Airport Autobody, will work effectively with Insurance Companies and Insurance Adjusters.Airport Autobody will work to go Above and Beyond!Highly Recommend

Ol
Review №76

Tony Jr. went above and beyond with my car and I. We both ran into annoying issues with the insurance company. But, Tony kept pushing and got the job done! Excellent work, amazing facility and extremely professional. If you ever need work done there is no other place to go but here. They are simply the best.

Er
Review №77

A few months ago I took my model 3 to John after an accident in a parking garage. Instead of quoting me over a thousand dollars like another shop and suggesting the work I would need would be time intensive, John assessed the scratch, was able to see it was mostly artificial, took the car for 15 minutes and it came almost good as new. He didnt try to charge me for something he knew was a simple fix and Im so grateful people like him and businesses like airport road auto body still exist. Thanks again!!!

Ya
Review №78

Great service from start to finish. Would recommend this place to everyone I know. Tony Jr. was fantastic and was there to answer any questions or concerns I had. 5 stars A++++. Thanks guys :)

Wm
Review №79

Airport AutoBody performed the required service on time and within scope of their estimate. The end result was marvelous and their efforts restored my automobile to showroom condition. If you are in need of bodywork for your vehicle, I highly recommend that you seek out Airport AutoBody’s advice. You will be truly satisfied.

ky
Review №80

Really great place to bring your car. The place is extremely clean and the staff is very professional. Alex was great and pleasure to work with.

Ho
Review №81

Punctual, accurate and too quality. Was told the car was as good as new when I picked it up and thats exactly what it was. Down to wash and internal detailing.

Pa
Review №82

John from Airport Road was professional and communicative. Great shop to work with.

Ja
Review №83

I wish I had gone directly to airport road auto body rather than tesla in Milford. They took care of everything of me! I didn’t have to go back and forth with insurance and they got my rental car all set. John was so helpful and responsive. I’m so pleased with the whole experience.

dj
Review №84

Extraordinary company! Honest, Fair pricing, Exceptional Quality Repairs and finally a company that is Customer-Centric.All my experiences have been enjoyable.I highly recommend them for minor or major repairs. Simply the best!

Ma
Review №85

I went to Tony based on recommendations from a few of my friends whove had work done at Airport Auto. This was the first time I ever had to send one of my cars to a body shop and this facility blew my expectation out of the water. Despite the COVID-19 happening, Tony kept in touch and updated me each week on the progress of the car. I just picked up the car this morning and it looked phenomenal. The service and quality this place produces is top notch. I can see why my friends spoke so highly of this place and I will be doing the same and referring anyone who needs body work to Tony and Airport Road Auto Body.

Et
Review №86

Service was fine. A little confusion as to when to drop my car off for restoration, but not a big deal. An ok job at detailing/cleaning, however didnt do the trunk that just could have used vacuuming. There was brown stuff on the car above rear passenger and driver back tires. Looks like it came off during recent rain, most of it. Will be looking to see if it leaves areas darkened after going thru a car wash. Workers were friendly and based on the brownish stuff going away completely I would recommend their services to others.

Da
Review №87

Fix right the first time. If something is still off they will take care of it right away. Service is excellent. Cleanest body shop in Connecticut. All the employees are very nice to talk to and always happy to help you any way they can. The last 10 years I always used Airport Road Autobody for my autobody needs.

jf
Review №88

I had an excellent experience at Airport Road Auto Body. This is one of the nicest/cleanest automotive shops I have seen. They finished my vehicle promptly to the timeline they provided, they have a convenient relationship with nearby Enterprise for a rental car, and they detailed the entire car for me despite them only repairing one very small area of paint on the front of my car. Highly recommended!

Yv
Review №89

My experience with Airport Road Auto Body is absolutely FANTASTIC! Alex and staff are extremely friendly, welcoming and professional. Everything is explained to you on what is and will be fixed etc., They take excellent care of your car and of course the customer! Hats off to Airpirt Road Auto Body!!

Ge
Review №90

I brought my car in to have the front end repainted and a scuff on the back trunk. They did a fabulous job. I would highly recommend them and go back for any future service needed.

Sh
Review №91

I recommend this business 100% to anyone!The staff are pleasant, professional & kind.Go see my guy Tony Jr. & he’ll take good care of you!

Ka
Review №92

This was so hassle free! They scaled the estimate from my insurance co. by email, ordered the parts, called me after ordering to let me know when all would be ready in their end so we could schedule a day good for me. Dropped my car off, picked it up on the day he said (on time) and they had even washes and detailed the car interior. Fabulous. I dealt primarily with Tony Jr. and he we do professional and pleasant Im shocked that there was never even a glimmer of annoyance (esp with all this times of uncertainty that has become an easy excuse for some businesses to fall back on). Instead he and other staff were only admirably pleasant and genuinely take PRIDE in ALL they do! My sincerest thanks! ~K.

Wa
Review №93

Tony Jr. Was superb with his graciousness and efficiency from my first contact through to picking up my car. Each step was prompt and follow through was spot on. It was all smooth sailing and, most importantly, the car looks great!

Ch
Review №94

First off, a great place and one I would certainly recommend. Very professional, great staff, great work. Its a super nice body shop and clearly catering towards the higher end. I went here with our Model 3 after being rear ended and finding it the only Tesla-approved body shop in the area, but luckily, they didnt disappoint - the car looks good as new. That said, I did rate them four stars because of a few notable reasons. One was simply that we were overpromised communication - regular updates, sometimes updates on specific days that never came. Its not like great communication didnt happen, it just left me wondering where my promised update was and why I had to call back the following day to get it, on a few occasions. That leads to the second point about the whole process taking several weeks, perhaps a bit longer than needed... Understandably, Tesla OEM parts took several days to come in, but the big thing that got me was that after all the initial parts were ordered and installed and the car should have been done, supposedly, they noticed a part that was broken (aka they broke something). Luckily insurance was paying for it so money wasnt an issue, but best case scenario at their word, they didnt do a good enough initial inspection and order, delaying a solid week. Lastly, the only very minor gripe I have about the work itself was a lack of attention to detail when they replaced the trunk and neglected to repaint the very clearly visible interior bolts which now are mostly white (body color) but notably chipped from a ratchet/wrench.

Ma
Review №95

Great service, fantastic output. Would definitely recommend.

Ja
Review №96

Excellent service!!! They were able to get the scratches (caused by a out of control shopping cart) off of my new BMW. Looks brand new!!!They also fixed the broken side mirror on my wife’s car.They detailed both of our cars and left a bag of cookies for us.They provide high quality and professional service. I will always bring my car to them to repair.

Mi
Review №97

I have just recently brought my car to Airport Road Auto Body and dealt with Tony Jr. My experience was absolutely perfect. My car came back to me looking better than ever. Tony Jr was great to deal with as he was very good about staying on top of updating me about where my car was during the repair process. I felt very welcomed every time I had to come down to the shop. I was greeted by an outstanding receptionist who offered me refreshments and a small snack while I waited. I definitely recommend anyone to come to Airport Road Auto Body if you need your car repaired because it is guaranteed to have great quality of work and the staff and customer service is excellent.

St
Review №98

Tony Jr and the team did an amazing job. Paintwork is flawless and the car looks brand new. They went the extra mile to detail the car and had it waiting for me with a goodie bag on the front seat. Will only be bringing my cars here in the future.

C
Review №99

We had our windshield replaced here after it was done incorrectly the first time by another company. Alex at Airport Auto Body was wonderful. He worked quickly to get our claim information, got the proper windshield ordered from the manufacturer and had our vehicle back to like new condition all in about a week. We can reccomend them highly enough.

Gr
Review №100

So was having a bit of an emergency going on and a decent amount of things just werent going well with me on a particular day. The issues of course pertained to a car I was dealing with and all I can mention is that the cars issue was related to its appearance.To deal with the issue, I was initially suggested to head over to this place which is known as the best for what they do. Given their reputation, I didnt really have faith that they would have been able to squeeze in the task at hand so I sent off an email over the weekend half expecting to get nothing in response and called around three or four local places.I was shocked when, among all the places I contacted, it was the most infamous place (for its good work) which emailed me back over that same weekend and asked me to come in the following day which really put me at ease. The responses I got from local shops were pessimistic that they would have been able to do anything for me so I was holding my breath waiting to see what would happen here.Not only were they able to fix my issues right there and then but they did it for free and I was handed some supplies they used in case I wanted to touch up things myself later. I was in contact with Tony Jr. who assisted me with all of this and had a brief encounter with Tony as well who was also great. I dont think Ive ever in my life been helped in such a way for what is supposed to be a paid service and to top it off it was done by really great guys which helped me out beyond what I can even mention.So to sum things up, awesome place, standup owners and employees and best experience Ive ever had with this type of thing. Also, stupid little things which people might take for granted I notice, like having an entire carton of creamer available in their fridge which was also really appreciated. When I make coffee at these places, I like dumping that stuff in, just how I like coffee. I dont particularly enjoy, at other places, having to use milk or open up 15 packets of cream haha so this was just another added bonus to my day which became great.

Information
51 Photos
100 Comments
4.9 Rating
  • Address:75 Locust St, Hartford, CT 06114, United States
  • Site:http://www.airportroadautobody.com/
  • Phone:+1 860-296-2639
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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