I have only limited experience here. But I bought my office chair from them, and they were willing to help me find the one I wanted, get it from the back, and wheel it out to the front of the building while I got my car, and then even loaded it into the car for me. I had a good experience.

This place has definitely gone downhill. I used to be able to come in here and get something printed day off and now they tell me that the only option is 48 hours. If I was in a super hurry and I needed something or a special type of paper put in one of the printers they would do it, now they arent willing to cooperate in any way. I am definitely not coming back to staples anymore or my business will no longer use their services for anything. The employee seemed to not care if their customer service was good or not and I will not work with any business that does not pride itself on customer service

Kyle is the manager of the hour. Thank you so much for helping me with my transparency print order. The kindness and service here was above and beyond.

So, I had some binding done at staples. Yes there was a longer than expected wait because their machine was down and it had to be sent to another store. But....they had excellent customer service in letting me know what happened and fixed the problem. They did not charge me extra for the mistake that occurred. I would deff come again for further service.

Everyone at this store is very helpful and knowledgeable.

Thank you Malcom and Kiha for your awesome customer service. I feel like an alien in Staples and trying to understand the ink rewards program, to me, is truely like landing on another planet. Kiha, in 2 minutes you explained more than multiple customers service reps did over the phone in the last several months. Malcom, thanks for helping me pick earbuds and being patient with me, explaining the differences. Thank you! You both rock!

I had a hard time finding the boxes, but an employee named Morgan helped me find everything I needed and got me checked out in a flash!

!!!!!SCAM!!!!!CHARGE WRONG PRICE!!!!!I bought a 2x3 whiteboard with a some other stuff today, later when I looked at the receipt, they charged me 59.99 while their website has it listed as 37.49 when I looked up the item number 793787, it was a Quartet product and their own offical web only sell it for 40! Never going back there again.

I dont need to go to Staples very often. I have always had superb service there. But I have noticed something the past 3 or 4 years. The cashiers are always good looking, amiable, charming young men. What a joy to buy envelopes! Keep up the good work!

Staples continues to provide quality items and good sales. However their customer service has really suffered. It used to be that every time I went in there and went through the checkout line I received a thank you as I left. Occasionally they were half hearted depending on the person but it was said nevertheless. Now the last three times I have been in there, I have not been thanked. The gentleman last week barely spoke at all to me (he was too busy talking to his co-workers), much less thank me, and the guy today was more friendly, but I still didnt receive a thank you.Is customer service not important to anyone but me anymore? How about plain old friendliness? Oh, and today I bought a printer. Did anyone ask if I needed help getting it to my car (Im in my late 60s)? NO, they did NOT!!!

Its a Staples. I think its a pretty small store. Its clean and organized though. Everytime Ive been in here, employees have been friendly and helpful. I dont go very often because usually for the things I need, I can get cheaper some where else, but I think they price match. For specific office supplies, I would recommend.

This Staples Print Center is awesome. We ordered some items for a big event and there were some issues with my file that werent seen in time, but they fixed the issue before the event and took the extra step afterwards to make sure everything was right. Chip and Eric deserve a big shout out. They are doing a great job over there.

Great staff. If one person didnt know an answer, they was able to get someone quickly to answer.

I like having an actual store to buy office supplies. Prices are reasonable.

A very Big Thank You to Wren the Print Goddess who pulled my bacon out of the fire tonight. 🤓

Took them 8hrs to do one very urgent job we needed after we were told it would be finished in the hour. They advertise 1hr service and we waited on them for 8hrs. Never using their services again. Do not expect fast turn over times. Poor business to over promise and under deliver. Should be the opposite.

Worst customer experience ever ! Useless people working there, no computer knowledge at all I was in a really emergency situation I had to print some of the stuff I need to take to my court , they couldnt help me at all! The only answer I had from them is not possible and they were hiding and walk around doing something else knowing that I was having issues with their machines. Need something? get a printer do it yourself lesson learned.

Helpful staff. They price match without much hassle. They cant print edge to edge unfortunately which is an issue for some of my needs. Besides that everyones helpful and store is clean.

Understaffed or it just seemed like nobody cared to help. Needed help in the printing department and the guy who was there didnt help with much at all. Said everything had to be print ready but gave no other explanation. Even after we bought an hour on the computer we asked if he could help us and he said he could maybe guide us in the right direction and then disappeared. Nowhere to be found. We continued to ask for help and nobody came. We ended up just buying card stock and figuring out everything we needed.

They did a great job of printing a poster and some flyers for us.

I always like shopping at Staples. they always have what I want. and they have alot of stuff I didnt know I wanted until I walked in. too much temptations.🤗

I realized the printing quality is not as good as FedEx kinkos at south main st. But I still go to this staples sometime because is closer. But after today, I will never go back this staples for printing. I made some copies and needed them for a cut, they charged me almost 3x more than FedEx kinkos was charging me couple days ago for the exact service. So disappointed.

Michael was the name of the associate that helped me. He was very friendly and helped me print some Important papers I needed.

I worked for Staples for ages. We had it drilled into us every custome MUST be approached within 2 minutes of entering.After 15 minutes no eye contact or greeting by any staff including at least one MANAGER.This store should be ashamed to soil the Staples name as they have. Demos Parenos would have chewed them out back in my day and both the on-duty and General Manager would be looking for new jobs.This was atrocious!!!

The gentleman that helped was very helpful.

One time, I went in here and it was absolutely horrible. No one was helping me and every employee was on their phone. If this store knows anything about customer service, fire Joe before I beat his ass. So rude, lazy, and condescending. Cant even begin to describe his lack of people skills. This store should also carry a better and wider selection of laptops.But I decided to give it a second chance during the night shift, and Im so glad I did! Aaron is exceptional! Definitely deserves the most credit between everyone else there.

The store was a mess, lots of product lying in the isles and poorly organized. Employees were very nice

Great help in print dept

Went to get a laptop. Poor selection. Staples has really gone downhill.

Good friendly staff, price matched everything I showed him on amazon.

Go in there for sale and that is all I go in there for

Very helpful

I waited for 15 to 20 min for help the manager walked past me twice with me saying excuse me sir then on my way out the door He says did you need help my Response was Not Anymore hope he rembers that !!

The worst customer service ever . I waited for 15 minutes and no one responded . Store manager the guy he is rude .