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Susquehanna Valley Harley-Davidson
6300 Allentown Blvd, Harrisburg, PA 17112, United States
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Susquehanna Valley Harley-Davidson
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Mi
Review β„–1

Susquehanna Valley Harley Davidson is a top notch Dealership. If you are looking for a bike this is the place to go!!! Kyle our salesman was awesome and very knowledgeable and Mike the finance guy hes our favorite finance GUY!! Got us an awesome rate!! I would πŸ’― percent recommend anyone to go here for your next Harley Davidson!!

Me
Review β„–2

Top notch dealership. Denise our sales lady was awesome, she made you feel like you had known her your whole life. And lets not forget Michael, what a great guy. He went above and beyond securing us an unbelievable finance rate. We drove almost four hours to make this deal and were 100% satisfied with the whole experience.

CH
Review β„–3

Denise, Dave and Mike were Awesome!!!! Great place to buy a bike! Thanks again for all you guys did! I Highly recommend this place if your looking for a bike!

Ke
Review β„–4

This is a great dealership to buy anything from. You can get clothes, jackets, helmets, gloves, shoes, and more. Oh yea, you should defiantly buy your bike from here!!! I have purchased two from here and each time I walk through the door I am treated like family. There are plenty of dealerships in the area but i have to say, SVHD is the one for me...thank you guys for all that you do.

Pa
Review β„–5

Excellent dealership, friendly family like staff. Very helpful in making a decision of what to purchase. Service is excellent! I was there last week and they were having an event yet still found time to install a heel shifter for me before I left. Highly recommend!

Ro
Review β„–6

Hello we would like to share our experience with the dealership. on July 1st traveling from Ct. to South Carolina we hit torrential downpours about 1:00. The bike was rear ended and went down as did we, all slid down highway. After getting bike up and fortunately only 1 exit from dealership got bike there by 2:00. they were very attentive to us and looked at bike quickly. All staff helped us with hotel and ride accommodations. We asked for bike to be checked out to see if possible to ride back to CT. safely. All was fixed and a return call to pick up by 4:30. we did return home next day on bike in torrential rain again safely . We can not say enough about this dealership and the caring of the staff. One of the best we have been in by far .We have been in many .Thank You again to the Susquehanna Valley Harley Davidson staff. Will not ever be forgotten. Alan and Kim

Di
Review β„–7

I stopped in on a road trip passing through, always love to check out the Harley dealerships. It was so nice, i was greeted upon entry and offered help several times by the most friendly staff!

Al
Review β„–8

They say if your Harley develops a new rattle just adjust your earplugs. Lucky for us the Harley Tech at Susquehanna Valley Harley, who was about to clock out for a long weekend, agreed to take a look at my bike. He found the problem and a replacement part in their boneyard that, with some modification and MacGyver ingenuity got us back on the road. When you Google β€œHarley Family” Dale’s name pops up in the definition. Thank you for your genuine concern and willingness to help a total stranger. Hope you’re weekend is a pleasant one. You definitely are β€œTop Shelf.”

Me
Review β„–9

Extremely happy with my new Harley. Philip is a great saleman. Between him, Dave and Michael they made the buying experience great! !

Ba
Review β„–10

Everyone is nice and friendly. Service is great πŸ‘. And ill always buy my bikes there sales and service people are great

cr
Review β„–11

Whent there to pick up some people for a ride. Got my shirt and poker chip. Really nice dealership. Friendly staff.

Ra
Review β„–12

Hello I would like to share my experience dealing with suskahanna Holly Davidson It was truly amazing everyone was so nice took care of things very quickly made the whole buying experience great great from the manager on down

Ma
Review β„–13

Extremely satisfied with my experience. Denise made everything so simple and easy. The other staff members were also very courteous and helpful. I picked your dealership because of a sour experience at Appalachian Harley. I will forever ride past their dealership to work with you guys. Thank you so much

Du
Review β„–14

Excellent dealer and sales experience! Great choice of new and used bikes.

Ke
Review β„–15

Purchasing my 2021 Road King from S.V.H.D. was the best experience buying a Motorcycle I ever had . I had a list of accessories I wanted. I was given a great price which included everything. Motorcycle, shipping, setup, accessories, labor, license, any notary fees, and sales tax. The entire staff was very friendly. They understood everything I wanted. When the bike was available for me to pick it up it looked great. They had the bike cleaned and polished to perfection.This is a great place to buy your next bike with no pressure sales and a very friendly staff.

Sh
Review β„–16

I have bought two motorcycles from Denise at SVHD and had great experiences both times.

Da
Review β„–17

Great employees and some very cool rides. Impressive business

Ge
Review β„–18

I was at the bike night tonight and it was a great turn out. Vendors, entertainment, and great food!! Im glad the weather held out. Looking forward to the next one.

Na
Review β„–19

I purchased my very first H-D from these guys, brand new 2018 Sport Glide. The whole process start to finish was super easy and stress free. I had a great price on the bike and my trade in via email before I even got in the front doors. Dan, my salesman, is a great guy who was not pushy at all and Mike in F&I was awesome! Both were very personable and treated me like family rather than just another customer. The bike had a few issues that needed to be worked out before I signed for it and they took care of me like you wouldnt believe. I even got a thank you MVP gift bag, which was completely unexpected. The bike is great so far and I cant say enough good things about this place and its employees. I will be back! Keep up the good work!

Ro
Review β„–20

Thanks Kyle Krepps! Staff was great, made you feel at home. Even the owner took the time to chat with you that meant a lot to myself and my wife. THANKS AGAIN MIKE AND KYLE

Te
Review β„–21

There for bike night. Wasnt bad had good time. Met some new people spent some money all n all good time

A
Review β„–22

Great merchandise and friendly and helpful staff also nice looking bikes.

Me
Review β„–23

Very nice dealership! Employees are very pleasant!!!

Ku
Review β„–24

Really great staff, didnt want to make a sale unless it was what you wanted, not pushy or rude 10/10 will be staying with them for all my motorcycle needs.

Ti
Review β„–25

Bought my first Harley (2018) at this location. The salesperson (Dallas) was great. Had me test drive every model on the floor. If i even looked at it here would roll it outside for a test drive. He was fair with my trade-in value too. Great buying experience.

Ty
Review β„–26

Best Harley deer around the Central PA area...they seriously are the friendliest people you could ever encounter and will do everything in their power to accommodate you, I would prefer them be my waiter at a restaurant lol

Li
Review β„–27

Always great service! Will be there again on Saturday for the Suicide Awareness Ride Event.

Ma
Review β„–28

Had a great experience dealing with the great crew at Susquehanna HD.

Jo
Review β„–29

In a time so unprecedented such as this, the COVID-19 pandemic, SVHD was seamless in the sale of this bike. Everything from the initial call, to the final call to schedule the pick up was done with great effort. The process was very efficient, and well done.To say Dan (salesman), and Mike (finance office) worked together to go out of their way to ensure this sale could happen would be an understatement. The few things I asked for along with the bike, they made happen without any hesitation. This is my first Harley Davidson motorcycle, and I’m very satisfied with the experience overall.Hopefully this pandemic passes soon and more people can come to enjoy browsing, trading in, and purchasing a new (or newer) motorcycle.

La
Review β„–30

Denise hooked us up with a beautiful 2012 street glide flhx in big blue pearl! Every single person that works at susquehanna, from our sales lady Denise, sales lady Brittany, the owner Dave, and Mike the finance guy, and the cashiers treated us amazing and welcomed us to the harley family! Thank you all!

Li
Review β„–31

I havent been to a HD store, I didnt like. Customer service was great. We were asked if we needed help and when we told the salesperson we were just looking around, she gave is space to do so.

Ka
Review β„–32

Great service, excellent employees even better bikes and the best events in 5 counties.

Pe
Review β„–33

Very friendly staff truly happy to see you and dog lovers for sure 😍

sh
Review β„–34

We bought our first Harley and Brittany Zerbe and the entire staff were absolutely outstanding and they couldnt have made it any easier. My wife and I have never been treated better at any other dealership. They make you feel right at home. They cover everything in complete detail. you will not walk away disappointed. Financing was very very easy. Check these guys out!!!!!!

Go
Review β„–35

Just visited for the first time , and it was their 25th anniversary. Nice event, music and pricing on everything. Dave , the owners son , seeked us out, cause they saw us drive in on our CVO 20 TRIKE. Complemented us and spent a few minutes with us. Which was very nice. And the staff was very friendly. Thank you SVHD , top notch!

Ni
Review β„–36

Great event, superb dealer staff

Ja
Review β„–37

Friendly an very helpful.

Ma
Review β„–38

Awesome dealership with great people. I can only recommend!

Ir
Review β„–39

I couldnt make an appointment, so called & spoke with Emily. She was so nice to take my information and get it to the right people there -got my appointment rescheduled and that crisis (at least that part) was averted. Thank you!!!

Ri
Review β„–40

Bought my first brand new motorcycle here (traded in my first one to them as well). They had exactly what I was looking for and were extremely friendly and helpful. Brittany was the employee helping me and I couldnt have asked for a friendlier staff member!

Pa
Review β„–41

Great store, even better customer service!

Ba
Review β„–42

Excellent service they made me feel like family.

Jo
Review β„–43

Susquehanna Valley is one of the few Harley-Davidson dealerships that actually welcomes you when entering the dealership. As a result you are treated as a valued customer and care about you as a person. Many of the other local dealerships in the area, dont even acknowledge the fact that you entered the dealership.Susquehanna Valley Harley-Davidson employees are an amazing group of people and treat you like family during your time. Its a special feeling especially during times like these.

sc
Review β„–44

Great experience buyin my 2013 road glide off of Brittany n her sales team. Highly recommend them

Vi
Review β„–45

Nice ,clean, quiet,knowledgable as i was asked...if i needed help 2 find anything, i said 2 the young lady at the register...im here 4 a 100$ giftcard, but was checking the store out...all the people had help, and i wasnt dingdonged bout wat i was lookin for... as i had walked the showroom... i went 2 the cashierShe had the card n envelope already ready. Kudos young lady... i mustve had my i hate 2 shop sign on, thank you!! If i ever decide 2 drive hdmc, i will come 2 you guys/gals

Ca
Review β„–46

Its a real nice place to stop and look at bikes.

Gl
Review β„–47

Im from NY so Im not biased. I travel nationally and I can honestly say this is one of the nicer Harley dealerships. I love the layout and how friendly the employees are. If I was in the market, I would buy from this dealership.

N3
Review β„–48

Great holiday party, great people.

Mi
Review β„–49

Best Dealership in the state, and dare I say on the east coast. The staff are second to none with kindness and hospitality! Class act(s)!❀

bo
Review β„–50

Great place Great people

Ca
Review β„–51

We had a great experience. Denise was wonderful. She answered all our questions and went above and beyond!

ad
Review β„–52

Super friendly and helpful. Best harley dealer around.

St
Review β„–53

I purchased my 2012 Road King back in November. It was by far the most stress free buying experience Ive ever had. Hats off to Denise and the rest of the staff at SVHD.I would definitely buy another bike here.

G
Review β„–54

I was informed that the sales associate was in contact with and possibly even knew the previous owner of the bike I purchased but yet I wasnt provided a second key, FOB, or even the 5 digit security code. Also I cant say for sure since I didnt check them until 11 days later but my tire pressure was at half the maximum psi and after filling them and rechecking them several times in the next 3 days following, its my belief that they were never fully inflated even when I test rode it which makes me leary about the service and state inspection done on it. For that reason I only gave 4 stars.

K
Review β„–55

I only gave it four stars because it is only the second time I have dealt with them, but this time around it was a lot better. Britt was great and mike made it happen. I appreciated that they worked with me to find the best fit for me and what I wanted !

Ke
Review β„–56

Great experience. Exceptionally friendly staff and well laid out store.

Li
Review β„–57

Great experience bought me a trike

to
Review β„–58

Sales, service, bike selection everythings awesome I would highly recommend this dealership to anyone.

ga
Review β„–59

Upscale dealership. I enjoy their many events. Employees are friendly and knowledgeable. Always willing to accommodate. My only complaint is I just wish theyd start a program where theyd give a free bike to a lucky winner, maybe one each month, it would be excellent P.R. ..... 😎

Sh
Review β„–60

Brittany did a great job in helping me get this bike! The entire staff is freindly and helpful. Be sure to stop in to this dealership when you are in the area.

Ch
Review β„–61

These guys r great, every time we go in they treat us like family, every one from sales to maintenance is amazing, bought clothes, parts and my bike from them, will definitely do business with again, and there the only ones i let work on my Harley, love this place

Ke
Review β„–62

Top notch outfit from Sales (Dallas) Financing (Gary) Parts Division (Harrison). They are always so helpful and understanding, even the clothing department ladies are just amazing and helpful. They helped us through the entire process. They let us take several test rides on different bikes to find the best one for us. John the older gentleman is phenomenal, he helped us with storage when we needed it most, our garage was being remodel. The team they have in place is why we continue to keep going back for all our needs. Some days they are extremely busy but every time I get to talk to Dallas or Harrison they have always been so helpful. I always tell our friends and new riders if they need anything they should check out Susquehanna Valley Harley. They do things the right way!! There entire team is phenomenal!!

Ti
Review β„–63

Unbelievably bad experience. I will never go back. I brought my Suzuki in to get winterized and stored. I was called a few days later and told that I had a mechanical issue and they would look it over. I didnt hear anything for a couple weeks so I called and was told that they would deal with it when I came to pick it up. No problem so far. I called in March and told them that I was ready to come pick it up and they asked for 2 weeks. I called back in 2 weeks and spoke with 3 different people: 1 said that my bike was fixed and ready, 1 said that it was a battery issue, and 1 said that it wouldnt start and they needed another day. They finally got it running (it ran just fine when I took it in) and I was told to come get it. I made it 2 blocks before it died. At this time, the state shut down due to COVID-19. I had it towed to a shop, they were unable to look at it, then towed to another shop. After 3 months of sitting due to COVID-19, $250 for full diagnostics and inspection, I was told that the ONLY thing wrong with it was that Harley never put gas back into it. It had a half a tank when I delivered it.

Do
Review β„–64

Very very friendly and helpful staff!!

Ti
Review β„–65

Poker chip #1

Mi
Review β„–66

Denise was a outstanding Sales person very knowledgeable of the bike I bought help me with any problems or questions that I had she did an outstanding job shout out to Michael and Dave also for finding me a bike

Da
Review β„–67

After six years of greatservice, this place is still the best dealership in central Pa. Thanks Dave and all the gang! Youda best!!

Ji
Review β„–68

Must have great prices on bikes almost sold out also have a lot on sale

Da
Review β„–69

Stopped in for a battery thanks to the winter. As always I got a friendly greeting and no pressure. I have been to all the local dealers at some point to look around and this is the most friendly even if it is not the biggest.

Ma
Review β„–70

Excellent staff and service !

an
Review β„–71

Amazing location staff is awesome and extremely friendly and willing to go the extra mile to help you look for and get on the next bike you want

Be
Review β„–72

Good all round dealer. Ive bought motor co clothes and pipes here. Sales guys want to deal and service is good to go.

Ro
Review β„–73

I came in today and looked at a Street 750. Dave the gentleman I spoke with was cordial until I mentioned coming down on the price. They wanted 5599, but both KBB and Nada show the average price of this bike with less miles then the one they had as 4100. I mentioned I would like it at 5000, and he said KBB and Nada dont represent actual sales. He said he could skip the safety inspection on it and sell it as is at 5000 (Still 900 above the average) and I said I thought he could still do the safety inspection and sell it at the requested price. He said he had the bike for 2 days and that his price was firm. I walked because it seemed shady that he wanted so high above KBB and Nada, (which having bought several vehicles before Ive never had to pay over KBB or Nada at any dealership) and that hed be willing to suddenly drop the price if he skipped the safety inspection. There are other Dealerships. Another review mentioned Appalachian Harley Davidson and an Indian Dealership is nearby so I will take my business somewhere else.Update:As can be seen below the owner responded stating that Nada is the average of all sales and yet he still wanted 2k above Nada which is a ripoff. According to the good people at Appalachian Harley Davidson, hes full of it. I bought a bike through them, they were willing to give a fair price within range of NADA value instead of ushering me out the door without so much as slight discussion. I highly recommend them and their team over Susquehanna Harley any day.

Ch
Review β„–74

Overpriced overrated junk

RE
Review β„–75

Excellent service. Very helpful. They really care about customers and want repeat business. I just bought my first Harley ever and it was a pleasant experience working with Corey. I originally had my eye on a used Soft tail classic but started the paperwork on a new 2016 model when I got cold feet because it was way more then I wanted to spend. I couldnt justify financing it for 82 months and not ride it all year round or the monthly payments. I canceled the new one and went for the 7 year old classic. Corey was very understanding and never pressured me into buying the new one. He just wanted to sell me the bike I wanted not the one he would make a bigger commission on. Very pleased with the place.

ha
Review β„–76

Very professional! Always willing to discuss issues on bikes or trikes.

An
Review β„–77

Friendly staff and 100% professional. Any questions will be greeted with a smile and knowledgeable reply. Highly recommend SVH over Appalachian harley any day of the week.

St
Review β„–78

The staff is always very friendly and polite. Even after I bought my bike! Nothing like the way I was treated in NYC at all! No matter where I move to, this here will always be the place where my baby gets her work done. Whatever work she may need. Love them! Thanks guys❀❀

Ka
Review β„–79

Never can complain about any of the HD establishment we visit and this one gave us no reason to complain either. Nice selection of products and friendly staff.

St
Review β„–80

Staff has been very friendly! They care about your purchase and take care of any problems!

By
Review β„–81

These folks are top notch from the owner to the greeter, to sales and service as well as finance. Love this place!!! Great and knowledgeable staff.

Th
Review β„–82

My wife and I were travelling back home to Nashville from Boston when the check engine light came on. I was kind of worried about it, so we pulled into the service bay at Susquehanna HD to see if they could take a peek at the bike to see what codes it was throwing. The service guy (never got his name) knew we were on a long trip, so he quickly checked for codes to see what the issue was. Turns out the codes were being thrown because I didnt tighten the battery terminal screws hard enough and it was freaking out the bikes computer. they did a quick reset and sent us on our way, wishing us safe travels. These guys were awesome! That is exceptional service extended to a couple of people just blowing through their state. Obviously, safety is important to them. Thanks a ton!

Rh
Review β„–83

I only went in to get a poker chip for my friend. The store was very neat and tidy. The staff was very friendly. I love to visit places with such friendly staff.

D
Review β„–84

BEST Harley dealership in the Harrisburg/Mechanicsburg area. Great, friendly sales people. Nice selection of bikes at reasonable prices. Service guys really know what theyre doing.

We
Review β„–85

Literally the NICEST people on the planet.

Ch
Review β„–86

Honestly, I havent had such incredible customer service in a very long time! They were the friendliest, honest, and most incredible group of people. I am beyond impressed with the attention they gave to making sure the process was fun and easy for us ! I could not impress more how blown away I am by this place!!!! Definitely recommend!!!

Ni
Review β„–87

Stopped in for the demo rides. Very friendly and helpful. When Im ready to purchase, I will definitely be back.

RO
Review β„–88

Great selection and good prices βœŒπŸ»πŸ‡ΊπŸ‡Έ

Ti
Review β„–89

The five star reviews on here have to be fake. This is the worst harley dealership Ive ever (attempted) to deal with. Literally left here, headed to Appalachian Harley and bought a bike. Nuff said.

ma
Review β„–90

This Harley dealership was out if this world. The people there are so friendly and helpful and kind. One of the best places, if not the best to buy your Harley at. I highly. recommend it

Al
Review β„–91

Courteous, friendly, knowledgable staff. Vast selection of new and used bikes. They speak the language of bike. Lots of Harley merchandise. Great service and parts selection. Stop by, even just to look...

Da
Review β„–92

Purchase a used bike, before it could be delivered it was damaged in an accident. SVHD stood behind me and provided me with a nicer replacement bike. I appreciate their actions and want everyone to know that they are truly dependable and honest.

Je
Review β„–93

It was a nice shop...not as big as some other ones weve been to but, it was a nice setup n they had a lot of bikes to look at.

De
Review β„–94

Great shop with nice, friendly people!

Th
Review β„–95

I took my next door neighbor to pick up his new Hogg. Buying American made product, makes the American workers great again.

Ke
Review β„–96

I just recently purchased an Ultra Limited. I found the whole team easy to work with. They wanted to ensure I was a satisfied customer. Thanks go to Dave, Brittney & Mike for a great buying experience.

Da
Review β„–97

Somehow when I was checking on Google Maps to see how late you were open and was reading through some of the reviews I accidentally gave a one star review. I guess when I swiped to exit I gave an erroneous review. I apologize for anyone who saw that. Susquehanna Valley actually deserves a 10 star rating. I have dealt with them for years and every time and everyone I have ever spoken with has been very friendly and has gone out of their way to accommodate me. I actually moved from PA to North Carolina but I drive truck so I still stop in very regularly.

he
Review β„–98

Found got it for the price I was quoted. Cant beat them go there

Ch
Review β„–99

Kind employees, very helpful and will try to work with nearly all budgets.

Jo
Review β„–100

After having a miserable experience at #1 Cycle Center I choose to give these guys a chance and I wasnt the easiest guy to work with. Corey say with me, worked out all the details and sold me my brand new Street Glide. They were incredibly helpful and more than willing to work with me. Their finance department was equally helpful and supportive of our needs. This was not just a motorcycle purchase to them and it showed through! Great job guys and I will be recommending this place to any one I can. Thank you all!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:6300 Allentown Blvd, Harrisburg, PA 17112, United States
  • Site:http://www.susquehannavalleyhd.com/
  • Phone:+1 717-810-1993
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
Working hours
  • Monday:11AM–4PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–2PM
  • Saturday:Closed
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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