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Lawrence Subaru
1726 Carlisle Pike, Hanover, PA 17331, United States
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Lawrence Subaru
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Am
Review №1

Great experience buying our used Ram 2500 back in September 2020. Truck was in awesome condition and was a great purchase! All the staff were very kind, easy to work with and made the process a breeze. We were purchasing out of state from MD and they even got the truck inspected and registered for us. It was ready to drive off the lot the next day and we didnt have to do a thing!

Jo
Review №2

I have been a customer since I was 16 years old. Bought my first car there . The service and personable experience is like none other . I’ve dealt and talked with Tony and Joe for many years now and they are great people and will always treat you right. Their sales department is fantastic and have a non-pushy mentality. I referred everyone I can to Lawrence including my parents. I bought a few Subarus there and also other makes as well . I can’t say enough good things about them. They have gained a lifelong relationship with me. Please give them a chance as you won’t be disappointed. Also the service department is great and have had good experiences with them as well.All around five star. Thank you Lawrence Subaru!

Ed
Review №3

Mason could not have made our car buying experience more painless. I would definitely buy from him again

Ro
Review №4

Great sales staff. A real pleasure to deal with. Making the purchase of a new car fun. Offering free lifetime inspections was a nice surprise as well as a free oil change.

To
Review №5

I had recalls on my 2017 Subaru. I was not looking forward to it...I was wrong, this place is staffed with the most helpful and friendly yet professional group of people I have ever seen in a dealership. As long as I own the Subaru, this is my go to place. Thank you for the excellent service Corey!

Ro
Review №6

Good price and service. Answered emails very quickly with the information I asked for.

Ky
Review №7

Mason, Steve, and Mike made buying our vehichle an easy painless process

Sa
Review №8

I had such a wonderful experience car shopping at Lawrence Subaru. Joe was so helpful and not pushy in the least bit. He made sure I was comfortable with my purchase and called to check on me a couple days later. I recommend Lawrence and Joe to any subie lover looking to upgrade.

St
Review №9

3 stars because they fixed a couple of recall issues pretty quickly. I honestly believe that their prices are ridiculously high, and I wont be back.

Sk
Review №10

These guys are awesome. Everyone is so nice. Bought a used toyota there maybe the whole process took 30 min. Great guys !

Cl
Review №11

By far the best car buying experience I have ever had. The whole team is solid, friendly and knowledgeable.

Ma
Review №12

Always take good care of you. Nice waiting room and efficient work and timing.

Sh
Review №13

ALWAYS CURTIOUS AND WILLING TO ANSWER ALL MY QUESTIONS

Ro
Review №14

Bought a new vehicle here a year ago. The dealership sales staff was top notch! Give you the information you request, and was not pushing to make a sale. Since then, I have been at the dealership for service several times. The service department, as well as, the parts department have also been fantastic. Service department personnel are very pleasant to work with, and have always been in a good mood. Service work gets done quickly, and correctly. Service waiting area is pleasant to be in.The past years experience has led to us buying a second new Subaru from them this week. Had another great buying experience. Thank you Tony! Would highly recommend buying and servicing your vehicle from Lawrence Subaru.

je
Review №15

We have purchased 2 vehicles from Lawrence Subaru over the last year, and several other brands of vehicles from other dealerships overall. The experience with Lawrence was the best we have had out of all of the dealerships we have ever dealt with. The staff and owner are very kind and helpful but not overwhelming or pushy, which is not like other experiences we have had. They also gave me a good amount for my trade in vehicle. I would highly recommend Lawrence Subaru to anyone who is looking for a new vehicle!!!

em
Review №16

Called before going to look at vehicle was told was in good shape get there and frame in rusted out

Le
Review №17

Mason and Owen were great to work with!

Be
Review №18

Our first visit with Lawrence Subaru was very positive. Mason contacted me very soon after I visited their website. I found the perfect vehicle for me with help from Mason and Owen. They answered all of our questions fully. We plan on purchasing our first Subaru from Lawrence Subaru.

Wa
Review №19

Everyone at Lawrence was very helpful throughout the entire process of purchasing my new Outback. I love the car and am still learning about all the safety and information systems. I highly recommend them if you are looking for a new or used vehicle.

To
Review №20

A+ New place for service with fair and reasonable pricing, along with extra courteous service department. After being impressed with my wifes vehicle inspection 2 weeks ago, I decided to try Lawrence again when my starter unexpectantly went out in my 2016 Honda Civic. Dave Funk and his dept was very accommodating and understanding with customer wants and needs, in order to get my job done before the holidays.

Sh
Review №21

My car came in for service & the service department went above & beyond to deal with the many issues. They gave me a free loaner for nearly a month as they dealt with all the red tape concerning my vehicles warranty company. They were very thorough & very professiona. I couldnt be more pleased. Will go no where else after this experience! Great job!

Ja
Review №22

My husband called on Saturday to speak to someone about purchasing a car. Someone said “you can call back on Monday and speak to a manager.” My husband replied, “can you take my information and have him or her call me?” First and foremost, to have to ask that question is horrible customer service. The person took his information and they never called (as anticipated). I understand Subaru simply sells themselves, but this is the second chance this dealership has had with our family. A few years ago, a similar situation occurred. Either way, this is the experience we’ve encountered with this dealership in Hanover, PA and they won’t be getting our business.

Ka
Review №23

Highly, highly recommend this dealership! Owen was our sales representative and told him that we traveled a long distance for specific car and model that was up on their site. They brought the price down and even filled up the car tank for our travels back!!

Lu
Review №24

Great placevto buy a car

Gl
Review №25

The best dealership ever. Quality service and very professional. Examines all aspects of your vehicle for safety .

Ca
Review №26

We were there for the Make A Wish gathering. We definitely appreciate your kindness, generosity, and support of a program that made my sons wish come true

Mi
Review №27

Bought my 2020 Crosstrek premium from then 2 weeks ago. The transaction went smooth and quick. Held the vehicle for a week with just my word I would take it,no deposit. Communication was smooth right from the start with Mason using emails first then to texts then after the test drive handing me off to Steve for a flawless delivery of the car. The following week I brought the car back for the simonize process and a very nice loaner vehicle. I wont be buying another car anytime soon but if I would it would be through Lawrence! I have bought many new cars and none of them were delivered in such a smooth ,as promised way. Thank you team at Lawrence Subaru!

Te
Review №28

Professional and friendly, always great service .

Wa
Review №29

Excellent interaction..honest and understanding of what I was looking for...Mr. Weaver was very helpful

mi
Review №30

Why go Out Of Town

Br
Review №31

Very pleasant experience. Easy going and straight forward. The most enjoyable experience I’ve had purchasing a vehicle.

Ch
Review №32

I recently purchased a used 2020 Crosstrek from Lawrence Subaru. Not looking for another vehicle but this car caught my eye. Upon entering the dealership there was a relaxed atmosphere. I asked some questions about the vehicle and was offered to take it for a test ride. I returned and asked a few more questions and agreed to purchase the vehicle. There was no pressure or hassle during this process. I returned a few nights later to complete the paperwork and this also was an easy process. I will say this was the easiest and hassle free experience in purchasing a vehicle. Im looking forward to many years in my new Crosstrek and will return to Lawrence Subaru for my next purchase.

Jm
Review №33

Fantastic buying experience. Ask for Joe!!

Ma
Review №34

Lawerence Subaru has always done an outstanding job of sales and service. I have been purchasing/leasing cars from them for many years. They are friendly, professional and helpful. When they do it you know it has been done right.

Al
Review №35

My salesperson, Joe Weaver sold me my very first Outback and he was a pleasure to work with when I bought my second Outback. Financials and re-delivery folks were great too. Happy, enthusiastic and very nice guys, all of them that I work with in purchasing my 2020 Outback

Em
Review №36

Friendly staff, helpful. Love subarus.

sm
Review №37

Bought my first new Subaru from then 2 weeks ago,a 2020 crosstrek. Ive bought many vehicles over the years but never had it gone as smoothly as it did through Lawrence Subaru. Took the car back 2 weeks later to get the simonize done and that process was flawless as well and got a beautiful fully loaded new model ascent for the loaner.

Ba
Review №38

There is not a better place in this town...I would rate ten stars if I could. My mother bought her first car there. I inherited it. I loaned it to my son, n it ended up in the Sube graveyard...I got my own, n now Im one foot in the grave...my grandson will inherit my Suby n hell have his own longevity story!!! Lawrence has its own Longevity story...great place to visit but if you buy, you wont have to live there. There cars are just that good!

An
Review №39

No pressure from our salesperson Mason. Just a Nice experience.

Ja
Review №40

Excellent dealership in every respect. Both sales and service departments are a pleasure to deal with. Friendly, knowledgeable, helpful, and pleasant people.

Ri
Review №41

They are just the best.

Li
Review №42

The best car buying experience ever! No hassle, no haggle, just respect & great service. Joe Weaver was wonderful to work with. Lawrence Subaru offers a level of post sale support that’s amazing. This is my 2nd Forester but 1st purchase fro Lawrence. You have a customer for life.

Ja
Review №43

Great place to do business. Ive been going here for 15 years. Subaru Forester is my car of choice, Ive owned 4 of them since 2004. Ill be going back to trade in my 2011 Forester soon.

Ru
Review №44

I have always been more than satisfied with the service I’ve received. The department has been honest, proactive, and skilled and they have always gone above and beyond for me. But recently when I was in need of emergency service, the owner himself made sure I got the help I needed to get me back on the road...I would recommend Lawrence’s sales, service and Subaru automobiles to anybody!

Ca
Review №45

I always feel cared for at Lawrence Subaru and leave confident that, once again, they have put my Forester in condition to keep me safe on the road.

Mi
Review №46

Probably the best car buying experience my wife and I have ever had. Everyone there did a great job and our salesman, Joe, was outstanding. Wont hesitate to use this dealership again.

Ka
Review №47

Great service department and everyone else at Lawrences. Super people. Thanks to Tony and Staff.

Br
Review №48

Excellent service. Friendly staff

We
Review №49

Pleasant and very easy to deal with. Gave fair price for trade in.

Su
Review №50

This dealership had a great inventory, were knowledgeable, and gave us the best deal they could. No sales pressure. Just helpful. Very happy with the car and the staff there.

Ri
Review №51

Great service, we are long time customers

Al
Review №52

Great experience! Professional and friendly staffed! Would definitely buy from them again!

So
Review №53

My favorite car dealer. Bought several cars here. Always a good experience.

Ni
Review №54

Always a positive experience, great service department.

Mi
Review №55

Helpful

Ky
Review №56

I always have a positive experience here. The staff is welcoming and knowledgeable. They treat you like family here.

Ri
Review №57

I went there last week and the sale person did not like to sale us a car he took some info and said the banks turn us down so we left and went to Subaru on rt 30 and got great service he put all the info in and the same bank that he said no well it his lost I have a the same car sitting in my driveway I will never go to this place again Lawrence Subaru

Ed
Review №58

Amazing experience, shopped around for months for a new car. The dealerships like to drive me crazy. I was driving through Hanover pulled in was looking at the car. The salesman ask if he could help me. Answered my questions let me drive the car. Ask me what I thought. I told him I loved the car but I needed to talk to my wife. He told me to bring her up and drive it. Never ask me for my information or anything else. I showed up two days later with my wife he met Mr in the parking lot with a tag and keys. Bought the car that evening. Picked it up the following Monday. I will go back the next time to see them first. Thank you for being a down to earth place.

To
Review №59

Lawrence is amazing!! We have purchased 6 vehicles from them over the years and intend to buy more. Their customer service, service department, and overall experience is beyond compare. We know we will always be treated fairly, given respect, and be worked with; we wont go elsewhere! (And travel an hour to get to the dealership!)

Do
Review №60

Staff is extremely friendly and helpful. I am not a car do it yourself person, they answer all my questions without talking down to me. Easy to make appointments, and they do follow up surveys. I would definitely buy another vehicle from them.

Jo
Review №61

Very efficient. Theyre the best! Love them!!!

Ji
Review №62

This was the easiest car buying experience I have ever had. Negotiated with Steve over email. Car was fairly priced. They did the state inspection and changed the fluids without me having to ask. Got me a better rate at my bank. Will be looking here for any future cars.

Te
Review №63

Great customer service. Very people oriented.

Is
Review №64

Im still trying to figure out the service department. Ive worked in dealerships as a tech before. I know for a fact that if you charge $75+ for an oil change you give a little more than just an oil change. We always had to do a multipoint inspection. Lawrence Subaru is a dealership that has a service department that only does them once in a while. And you can tell they pencil whip them. Most likely going to start looking for another Subaru dealership soon.

Re
Review №65

My family and I have been going to Lawrence Subaru for the past 20-plus years, and I am always happy with the service and the employees. I have never had any surprises because they are always very upfront and honest with me. I highly recommend Lawrence!

Sc
Review №66

Awesome experience. No pressure. Had most of the deal worked out prior to even walking in the door. Was comparing cars across several Subaru dealerships. The experience with Lawrence Subaru is why we decided to purchase a car with them over any others.

Ri
Review №67

Lawrence Subaru offers a hassle-free, no pressure car shopping experience. Joe Weaver was a perfect salesman. My wife and I test drove multiple car. We spent plenty of time checking out both Foresters and Outbacks without a salesman looking over our shoulder. No high pressure, but plenty helpful when needed.

Ja
Review №68

The staff are super nice and very attentive.All repairs made on time as promised

Ed
Review №69

Bought a 2018 Forester last month. Great experience with Steve Wildasin. No pressure, very informative, good deal. We are super happy with the car!

Li
Review №70

Best car buying experience ever! No hassle, no pressure. Very knowledgeable sales person.

Ma
Review №71

The Service Dept. at Lawrence Subaru always goes above & beyond... making sure all is running smoothly & making suggestions to help you keep ahead of any potential issues. It feels like a family member is watching out for you.I love my Subaru, but I really love this dealership & their commitment to quality.

Si
Review №72

Sales guy was nice but definitely not a closer. Family was ready to pull the trigger but he gave no URGENCY

La
Review №73

Always courteous and helpful. I have had them service all of my Subaru vehicles since 1996. Great service department!

Ka
Review №74

Regular customers. We just bought our 3rd subaru, second from Lawrence. Joe is wonderful. Always a pleasure doing bussiness with. He makes sure your completely happy. We use the service center too. Corey is the best! Were happy yo be regulars because were always taken care of. Were enjoying our 2019 sport, thanks for the exceptional care to everyone at Lawrence!

Br
Review №75

They always have my car done ahead of time, and done right.

Da
Review №76

Not a bad service department. Theyll get you in-and-out pretty quick.

M
Review №77

For 300 dollars they forced me to apple. Their still a good group of people.

Ta
Review №78

I purchased my first brand new vehicle at Lawrence, a 2020 Outback.

Ca
Review №79

In 2015, had a 2004 Forester which needed to be upgraded. Talked w/ Tony - I think the sales manager. Gave me a fair price on trade and threw in mud guards for free. Negotiated added cargo area cover and cargo rack be installed at my expense but dealers cost. Car has been great! Have had it serviced there several times and always pleased. Now negotiating trading my moms van for a used late model Forester. Again a fair trade in price from Steve and they threw in fog lights and cargo area cover to deal - their expense totally. Again a good experience.

La
Review №80

I drive all the way from York to see these guys! Always friendly and honest, always looking out for the best interest of the customer. I highly recommend using Lawrence Subaru!

Je
Review №81

My Hubby and I just got a new 2019 Subaru Ascent Premier from Lawrence Subaru!!! The sales staff there is fantastic and worked hard to get us our 2nd subaru! I would recommend this dealership to anyone looking for a new or used car.

Ja
Review №82

Servicemen are always polite, patient, prompt and trustworthy. Very professional while still being friendly. I would recommend Lawrence Subaru to anyone.

Se
Review №83

Both the service and sales department are friendly, professional, and efficient.

St
Review №84

They go behind there word and lie to you, take forever to do maintenance on cars if it goes in the shop and would never take my car there again. Highly recommend to go to a different dealer...

St
Review №85

Great place to buy. Tony Lawrence is a great person to deal with. All the people here take of the customers.

De
Review №86

Stopped by and did a test drive the salesman was very nice and I am sure easy to work with. Just checking other lots to make sure we like what ever we decide on.

Me
Review №87

Renovations look very nice,and seem to be working... Good luck

An
Review №88

Best place to take your Subaru in the area. I wont go anywhere else. Very knowledgeable team.

Ba
Review №89

The sales person worked with me to perfectly time my replacement vehicle after mine was totaled and we got an excellent deal!!

He
Review №90

Service 5 stars

Ch
Review №91

Great customer service both in sales and at the service department

Ka
Review №92

Fast and attentive!

To
Review №93

Took my car in for some service work and for them to troubleshoot some problems I was having. The mechanics know what they are doing and are very knowledgeable. Prices werent the best but thats what you deal with going to a dealer. All in all Id take my Subaru there anytime if I have a problem I cant handle on my own.

Ra
Review №94

I had a nail in one of my tires which they fixed in a very short time, and I thought the price was very reasonable.

Be
Review №95

Great experience buying a certified preowned Subaru!

Br
Review №96

Very helpful, answering questions about purchasing a new vehicle.

Da
Review №97

Ok so I do not hand out 5 star reviews often but Lawrence Subaru deserves it. I have a fleet vehicle for work and got a flat tire while driving down from Massachusetts to visit a customer. Those who have fleet vehicles know the hassle dealers can be when it comes to fleet vehicles. Well Lawrence Subaru did not bat an eye and took care of my Forester immediately as if I bought the vehicle from them. If I lived close by and was looking for a Subaru then this would be the place I would go to.

A
Review №98

Very personable service! Would highly reccomend for your next car purchase experience.

Wi
Review №99

Fast and reasonsl service. Very comfortable waiting room.

Te
Review №100

Efficient, professional, helpful, prepared before arriving!

Information
16 Photos
100 Comments
4.4 Rating
  • Address:1726 Carlisle Pike, Hanover, PA 17331, United States
  • Site:https://www.lawrencesubaru.com/
  • Phone:+1 888-461-1307
Categories
  • Auto broker
  • Subaru dealer
  • Auto repair shop
  • Car dealer
Working hours
  • Monday:9AM–4PM
  • Tuesday:Closed
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–6PM
Offerings
  • Oil change:Yes
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