Always such a positive environment. Salesman were great in assisting me with my trade in and worked everything out for me hassle free and they definitely went above and beyond. Shout out to Mr.Jeff Taylor for taking care of me and assuring I was satisfied with my purchase. All in all, amazing staff, great experience. Will recommend Keller’s to anyone I know who needs/wants a new vehicle. Will be doing business here again, that’s for sure.

This review is for both sales and service sales deserves 1 star for our experience but Service deserves 5 so I’m giving an overall 3! We were considering buying a new truck so we went to look at Keller because we have bought multiple vehicles here in the past. We took our little ones with us to make sure they would be comfortable riding in the back seat with their car seats the salesman who was helping us told us he would be right back he was gone for 45 minutes when I went to go check where he was I saw him outside talking and laughing with one of his coworkers!? Seriously I told my husband we aren’t buying a truck from someone who shows such disregard for our time.We had our 2017 Chevy suburban serviced here because our AC went out. It took a while for them to get to our truck because their service department is super busy. We finally get the truck in and we think the problem is solved until the AC goes out again 1 week later! I was really upset and anticipated having to wait a while again. When my husband called to let them know what happened, They identified the problem and had it ready in one day. Our extended warranty covered the cost to fix the problem both times, thank goodness. The first time we paid the deductible, the second time Keller took care of the deductible for us. The way they handled this issue for us really demonstrated how they value their customers. I was very happy with this experience.

The best place to buy a car, in Central Valley, I recommend ask for Brandon best sellers in my experience

The experience was great. Julio and Uriel were very helpful and very friendly.

I am on vacation traveling from Louisiana to the west coast and back. I received two OnStar notification that I had a problem with my break system. Being scheduled to be in the Fresno Area for a number of day I began to call dealerships with no luck finding someone that would help me. Then I called Keller and spoke to your service rep Adam who was very professional and friendly on the phone. He said I should bring my truck in and you guys would look at it. His was the first positive response I had gotten. I arrived at you dealership at 8:30am and the repair was done by 11am. Adam was extremely helpful and professional. He is a real asset to your dealership. Thank You to the owners and management of Keller Motors and especially to Adam.

Had my brand new truck go down for a part that didn’t exist yet. Keller went above and beyond to make sure I had every rental I needed and when the rental company couldn’t meet the demand Keller did. They went further then necessary to make sure me and my family had everything that we needed. I will always say good things about Keller and will always send business there way.

I took my truck in for a recall. The changed the part but when I got the truck back they left the steering wheel off center after performing an alignment. I called them and they got me in the next day. I took the truck in and after I get the truck back the steering wheel is still off center. Nothing changed. Im from out of town now I have to take it back again.

Both Service Managment Houa and Technician Phil were amazing, Best Service I’ve had, received my vehicle back the same day without an appointment, very professional.

Had a great experience here with sales man Felipe. He made sure to listen to what we wanted gave a us the best possible options. Felipe fought to get us the best price we had to crunch numbers and they came at it from every angle. We left with a wonderful and beautiful safe car for our family. Look for Felipe when you get there he is friendly and give you a great experience.

Service was great a bit busy, and again I had to remove protective seat and floor covering and dispose of it, All in All good service

I wish I could give 0 stars!!!! THE worst experience I’ve had at a car dealership. Literally THE worst. We were kicked out and locked out of the dealership simply because we asked for a better offer. The MANAGER (bald guy) and SALESMAN (Julio) then proceeded to sit in their offices and laugh at the fact that they kicked us out. It was the most degrading experience I’ve ever had and I will never go back. I have been there before and didn’t close on a deal because of the customer service but this time was the cherry on top as to why I will never go back. They offer horrible deals on top of horrible service. They directly let us know they care more about closing the deal for the benefit of their commission than to help you with the best deal possible. There are many dealerships in the valley, please save yourself the time, frustration, and efforts!

First of all i have purchased a few trucks from Keller over the years and I have recommended 8 people that have purchased from Keller. Honestly I was wanting a LTZ with the tec package. I missed one by a few hours in Selma and i was told that the LTZ trucks on line due to arrive were sold. I was also told that i could not get what i was wanting due to the chip issue. I know that was not correct after inquiring other locations. I would have been very happy with just the LTZ package even if i needed to wait or purchase ahead of time. The chip issue has nothing to do with the TEC package i was wanting and i was willing to wait for that. End of the day i made a purchase with Keller. I could have walked away and almost did. There are 2 more vehicles i will be buying soon. But it wont be with Keller.

Having to go buy a car? Like Getting a root canal... dealing with management plainly lying to you. I verified his explanation with 2 sales personnel completely opposite.

As soon as the part came in, the guys were on it, they did a fast and great job,,

Our sales representative was excellent. Facilitated a very appreciated experiance going above and beyong negotiating terms on my behalf. I am truly greatful for the excellent customer service and professionalism by Mr. Infante. He has a bright future and I know he will excel in corporate America based on his professional characteristics witnessed during the purchase of my 2021 truck. Thanks and apprecciation to Mr. Infante for his dedication to customer excellence and service

Thank you Keller Motors for our 2021 Trailboss purchase!!!! You definitely prove that your company strives at excellent customer service! Thank you especially Omar C in sales! You never gave up on us and kept fighting to find the best deal for us!!! We will come back to you for our next purchase! Thank you Keller motors team!

Aaron our service advisor was excellent! Great customer service and went above and beyond to address our need!

I gave 5 stars because i never have had a problem in the past.And they are usually always spot on, It would not have mattered any other time but since I am going on a trip and luckily I have an extra day to take my car into a tire ship. I started down the freeway after leaving Keller’s and I can feel my tire or tires are still out of balance. I had a lot of service items taken care of and I’m sure it slipped the service reps mind. I have plenty to do that I did not want to sit in a tire shop for two hours especially since my car was at Keller for two days. I am sitting in Carrols tire as I am writing this.

Salesman kind of pushy.. just driving through to tale a look at inventory since most dealers dont have much right now

Staff was super nice and attentive to what we were looking for and wanted! Julio, Felipe, and Eli went above and beyond to help us take home the perfect truck! Definitely would go back again

Drove in from out of town, needed a simple short antenna but you don’t stock these, so ordered from Amazon and had it in 2 days, think I’ll order other parts as needed from Amazon. Then came in to get a quick oil change, I don’t think an hour wait is considered a quick oil change, so I decided to wait. All in all received zero value from your dealership!

They took my information by phone and I qualified. I just went to sign papers. Im just waiting on my 2022 Chevy Trailblazer.

Adam was always on top of everything and letting me know what was going on, Phil explained everything going on... with my brand new vehicle in the shop for almost 2 months they made the experience a lot less stressful... Amazing service Dept will never go anywhere else

Had to follow up twice about my interest in the vehicle I ended up purchasing. When I arrived at the dealership, after a 3 hour drive there, there was a miscommunication and I waited over an hour to meet with the sales person, when it should’ve been a 30 min or less exchange because all of the paperwork and financing was already done a few days prior. Overall, the experience was ok though and everyone that I had contact with was pleasant and helpful.

The staff that helped me was amazing and very thorough.

I appreciate Paul’s willingness to get me in the truck i wanted. Although it started out rough it ended well.

This was another amazing day at Keller! I was due for my car to be serviced and I had a check engine light on. I was so upset. It took me awhile to have the time to get my car to Hanford but it was worth the wait. In a very short time we were back on the road and my 18 Impala was like brand new again!

Had Great service and very helpful to pick out the perfect truck overall great experience

Since I entered the dealership I was greeted with a friendly hello and amazing hospitality. All my questions were answered without any hesitations. I was extremely pleased.

The service I was given went above and beyond expected. I appreciate the team and will be returning for my next service.

They werent very upfront about some of the things that were charged to our contract. A car salesman that didnt tell the whole truth? Shocker, right?

Very pleasant, relaxing environment while I waited in the lobby for my oil change to be done.

My sales guy was awesome great service

Was great! Happy about getting oil change and tires done

Every thing was just great!

Excelent costumer service

I worked with Chuck and he was great. We handle everything over the phone. And when I drove down from gilroy to pick up the truck He had it all ready to go. A true professional. A+ for Chuck

First time buying a car and was really lucky to have such great experiences at Keller’s with Martin and Amur helping get the deal and great rate for my car and still can’t believe I have such a nice car

Perfect service and driving me home was very nice rhank tou

Having a bi-lingual agent help us was a big plus. The whole experience was pleasant and it didn’t take as long as we thought it would. Thank you Paul and Jesse.

Thanks for the great service Arron!

Bought a brand new, 0 miles 2020 chevy Trail Boss. I have been broke down on the side of the road twice already and had to have the truck towed to the dealership. Extended warranty covered parts last time. But it takes weeks for them to get to your car. They didnt have a loaner car for the inconvenience. This time it was the ECS light came on, parking brake light came on, and check engine light started blinking. Cruise control stopped working, and the truck sounds like its not shifting smoothly. They cant get me in until june 7, and Probably wont give me a loaner this time either.

Michael (Mike) Encina was such a great car salesman. He made me feel welcomed and such a great person to talk to. He made sure I was taken care of and I would definitely buy from him again!

Came in for an AC problem that was known to GM, but only covered the 2014-2017 model Silverados. Minor is an 2018 of course, with just over 36K miles (36700). After being told the repair to the condenser (known issue) was going to be $1700, i was less than pleased. Adam at service desk suggested we submit it to GM and see what they say. Good news when Adam called me back saying GM would cover it with a deductible of $100. Great News and thanks again Adam!

This place is great. The people here are very nice & try their best to help. My daughter & I both got a car from here & are very satisfied with the vehicle & how we were treated. Any future cars will be from this place.

I had a bad experience with a salesman here a few years ago and told myself that I would never come back. I went in today to look at a vehicle that caught my eye on their website. I was happy with my experience, I was also wanting to look at a vehicle that Ed Denas had, but they wouldnt even call me back after telling me they would. I was able to purchase a 2015 Yukon XL SLT from Kellers and receive a lifetime vehicle powertrain warranty. The sales people were very nice and were as honest as any sales person can be haha, they worked with me on pricing and were more than happy to do business with me, unlike Ed Denas.

It was fast and easy very satisfied with our ourcha

Michael was great...! Very informative just wish they had what I was looking for...

Largest and only GM repair dealership in Hanford.

Very helpful and very respectful

Ask for Joe c., Eli, Ernie it was best car purchase experience fast easy worked for me to meet my needs. Thanks tammi s. For referring me.

Mr. Chuck was very polite and did his absolute best to give us any information that would benefit us.

Your staff are some of the most courteous and professional staff members I have ever met.

I buy all my cars from Keller Motors! The finance guy is the best! Ask for Aaron in finance.

Our salesman Chuck Robinson help us and he did a great job. He found us the truck we wanted and we are very happy with our purchase. Everyone at Keller was very helpful during our time there.

Friendly sales personal, no pressure of what vehicle to purchase... Overall very good!😍🥰🤗You all did everything possible to help us get that Chevy Silverado... Greatly appreciated. Michael Perez , Ernie, Arron and all staff that looked out for us and our puppy. Thank you!

Very knowledgeable & friendly staff.

Very unprofessional service!! Juan from service dept. refused to help us. Bought a 2016 jeep that had supposedly passed ALL safety inspections, but we ended up paying 1500.00 so the jeep would be safe to drive.What a scam!!

It was great. I got there an hour earlier than my appointment and the rep got me in and out in record time.

Houa was very great to deal with! He listened to my complaint and took the steps to correct my problem in a timely manner. Very friendly and professional. Would recommend him to anyone coming in to Keller Motors.

Great service. Very fast and prompt. They were very kind and they answered all of my questions.

Super easy experience the sales man chuck did everything we asked for to make our purchase the best experience.

The online purchase experience went very smoothly and quickly. Great service from everyone involved.

Gerardo was a really nice and honest guy. He gave us a good talk and view of the vehicle we liked and the dealership. Friendly and worked with us to what we needed.

I like that it didnt wait that long

Very expensive and dont get the vehicle fixed.

Great experience. 4th car purchased from your dealership

Friendly helpful people.

Jeff made the entire experience smooth. No issues no problems.

They were always updating me to what was happening with my vehicle. They got it all done in 2 weeks. They had to replace my transmission, and repair an oil pan leak. Thank goodness for the power train warranty Keller Chevrolet had on my vehicle.

Service department staff was very friendly. Adam got me in for an oil change last minute. Im always satisfied with my service at Keller. I cant even change it on my own for the price, and the service is exceptional! My oil change also came with a free tire rotation and full point inspection.

The experience of buying our first car was remarkable! Thanks to MICHAEL ENCINA. He went above and beyond. He made sure for my husband and I to get the car we wanted and at the price we wanted. He is very determined when it comes to finding his costumers wants and needs. The treatment given as we arrived to the Dealer was great. He really does know how to treat costumers. Overall, we could not have the car of our dreams without him! Go to him if you ever need a car. He will search under rocks to get the car you want and need at the price desired!

Took my Tahoe in because it was making a noise and my port to connect the diagnostic machine was not working. They changed the oil and the oil pressure was still off. They never bothered to change the fuse to get a diagnostic reading, when I called they said I would need a new motor that would run me $8000. Long story short I picked up my vehicle took it to a mechanic and he fixed the diagnostic port, got a reading that my temp sensor needed to be changed fixed it for $150 not $8000. I will never recommend Kellers EVER!!!!

Julio was very helpful and knowledgeable. Thank you

My car was checked out and no problem was found. How ever I got to my surprise $10 of gas, as a final check. I am completely satisfied with Keller Motors. I am a long time customer and plain to stay with them as long as I live here.

Everyone was so nice. Our salesman was so informative and knowledgeable. It was a very pleasurable experience.

Keller Motors is amazing. I’ve have bought all my cars, as well as my parents, at Keller Motors. The staff at Keller Motors have always been most helpful and friendly.

Great customer service! Very knowledgeable!

Stayed on phone while setting up new system on truck

I have never been so disappointed in taking my car somewhere to get fixed. They told me that what I needed to get fixed was about 500$. After that was done, they called me back and said it was something else and now they want 1600$ to fix it. I will never take another car there to get fix or buy one from there. They lost a customer for life! 😖

I love this place! This is my new dealership and I HIGHLY recommend that anyone looking to skip the hours waiting in a dealership and come straight over here!!! Chuck is awesome, I called in needing a price on a vehicle having dealt with many other dealerships and not getting the response I want. Chuck made it happen ASAP! We came in, skipped over all the negotiations and got everything done in under an hour before going into finance. I loved getting everything done so easily and so quickly and the car I got is BEAUTIFUL. If you’re looking for excellent service, great deals, and good cars come straight here and ask for Chuck. Everyone here is so friendly and willing to make you a great deal, please check them out! For better luck, ask for Chuck.

Micheal E. was the one who helped my husband. And he did a great job! We went to 3 dealerships prior and it was either a hassle or poor service. But Micheal helped us right away. We are definitely going to go back and recommend our families to him. Thank you so much Micheal!!

Quick, prompt service

Just got my oil changed.This was the first time I was able to use MyChevy rewards account an I was so pleased with the princess an how Keller motors handled all my vouchers an coupons for the oil change.Thank you Keller motors

Very nice people and get the job done fast.

Fast service!

Big thanks to Michael Encina with helping us get into the car we wanted! Can’t be more happy with the service he provided. Very helpful and friendly. I do recommend going to him! Can’t thank you enough!

Would not recommend. They do not take care of their customers..purchasing a warranty is pointless there because you will still have to pay...purchased a pre certified vehicle and not even a year has went by and i am having problems

They did their best to accommodate what I was looking for

Did great job and got it done quickly

Michael encina was great. He got us in and out at no time. Did his best to make sure we had the best deal. Very friendly and professional

It was all good but for the money i spent there you would figure they would atleast wash my truck!!

I had a great Experience At Keller Motors!! Thank you so much Micheal Encina for helping me and my girlfriend purchase our new 2018 Toyota Tacoma Sr5 4x4 I am so happy and super blessed! I highly recommend working with Micheal Encina he will get you exactly what you want Took very good care of us!! Thank you again Micheal I really really appreciate it God bless you!!🙏😁👍

My wife bought a new Yukon and the staff was awesome!!!!

Excellent service as always. Thank you for what you all do.

J Mora - I bought a 2014 Chevy Sillverado 1500 LT in February 2018 from Keller Motors. The truck had a dent when we bought it. Kellers was supposed to fix the dent, put a billet grill and put a hard bed cover on the truck. I got the bed cover and thats it. Its been 7 months and Ive called the dealership several times bugging them about this. I went to Kellers and asked to speak to the owner. I was told that the owners not here you will have to talked to the manager. The manager asked me, does it say in writing that we were going to fix the dent. I told him no the salesman and the finance person in back said the dent is no problem, it will be fixed. I trusted them to keep there promise. Boy was i wrong. Now let me tell you about the billet grill. For the last 7 months Ive been calling and calling and bugging, finally Frankie from Quick Lane said to come in Friday, October 2018 and I will see if the billet grill fits. Frankie took the keys to have the grill put on. When I left i was in a hurry because i had to go back to work, so i didnt look at what he did. Boy was I disappointed and upset. They screwed a billet insert to the front of my orginal grill that was on the truck. It sticks out and it doesnt even fit. I went back to Quick Lane the next morning and told Frankie that I wanted to talk to someone besides him, like the manager or preferably the owner. He told me that the he is the manager and his father in law is the owner. I said, this situation is going to go over real well, here Im complaining about the owners son in law. I told Frankie that Im screwed then I guess Ill have to talk to you. I took him outside to look at the grill and I ask him if he would put that grill like that on his truck. He replied, no and said, that hes going to order the correct grill that fits my truck. My questions is, why didn’t he order the correct grill 7 months ago? They already knew that the grill wasn’t the correct one for my truck, so why did they put it on anyway knowing that? Frankies the manager, so why didn’t he check to see if the service was done correctly before he gave me the keys back? I have bought several vehicles from Kellers and I wont ever buy another one from them again. Please, anyone that has had PROBLEMS with Keller Motors needs to write a REVIEW letting other customers BEWARE of what has happened to them before they make a mistake and purchase a vehicle here. I hope that the owner of Keller Motors reads the reviews that are posted about his business.

You didn’t fix the problem my truck broke down wit the same issue a week later and your customer service was piss poor at best

The staff at Keller, especially Michael Encina went above and beyond for me. I will definitely come looking for my next car here. Go to Michael Encina next time you are looking for a car. Great guy, positive attitude and knows what he is doing.

The best service! They were willing to work with us and made sure all our options were put on the table first before we made a decision. We did not feel pressured at all and very pleased with the service we got from Michael Encina. If you come here, ask for Michael E.

Promptly called me in the am and my car was done by 5pm!!! excellent service