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Evans Ace Hardware
714 N 1st St, Hamilton, MT 59840, United States
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Evans Ace Hardware
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Ke
Review №1

This is a great store that has what you need for gardening, and if you cant find it they will get it.One time I sent my son-in-law to pick up bags of gardening dirt and he didnt read the pickup order and came home with only 2 not 6. They quickly resolved the problem without attitude or a runaround and I got the remaining bags without issue. This wouldnt have happened at other stores! Thanks Ace!

Wi
Review №2

Great store with great customer service. Had my chipped keys for my ford cut here and he threw in a free door key and didnt charge me for the other two. Now if thats not outstanding then I dont know what is. Id highly recommend this store to anyone in and around the valley.

Mi
Review №3

I have had excellent customer service from Ace. I can only praise their high-quality responses. The owner of the company dives right into to fix things. They truly care about their customers.

Mi
Review №4

I had a problem, I was taken care of quickly, efficiently,and very friendly.

Ka
Review №5

They were very helpful in helping me find what I needed. Ultimately I ended up returning the item and they processed my return quickly and nicely

Be
Review №6

Husband and I often shop here for gardening supplies, as well as things needed for small home repairs. The staff is always very helpful if we cant find something, or offering advice when asked. Thank you to the Ace Hardware staff for your hard work and making it a pleasure to shop here.

Ke
Review №7

The people that work there are very easy to get along with and they point you in the right direction

Pa
Review №8

Employees very helpful, will carry things to your car, well figure out ways to help you use your coupons.

Ro
Review №9

Closest place to Missoula to find Meat Church seasonings. The staff is nice and friendly. The line moves quickly (if there is one).

le
Review №10

We remodeled this store while here. The store is very clean and organized with very helpful staff. Its the busiest store in town.

Th
Review №11

The selection is vast enough that you will more than likely find what youre looking for and definitly find things you didnt know you needed. The friendly staff is always ready to help you track down what you need. They have a great location here in Hamilton, but could probably use some more parking spots.

Na
Review №12

They have items most people are looking for, great customer service, and above all dedicated employees. If they dont have what youre looking for, one of the associates is sure to help you find a comparable option

Kr
Review №13

Has what I need, really hoping you extend your hours past 5pm.hard to get in there now after work.

Ch
Review №14

Wonderful Kitchen/Canning selection.

Te
Review №15

People were awesome!And I got just about everything I need to continue making some of Montanas finest hash! 👌Oh! Also veryconveniently located if you live in Corvallis or any of the surrounding areas of Hamilton, MT.👍

Ma
Review №16

Would give zero stars if possible.. Management here is incompetent along with the employees who are also unknowledgeable pieces of garbage. Hopefully a sinkhole devours this establishment.

Su
Review №17

The Stihl shop has treated me very well. Very nice people..

Al
Review №18

Always looking for a reason to go to Ace in Hamilton. Love my girls there, the only reasons I made it through the quarantine! Have a little bit of everything and their paint center is stocked with whatever you could need.

An
Review №19

Absolutely fabulous! Customer service cant be beat. Helpful and courteous!

Pe
Review №20

They have what you need, friendly and helpful service.

Sk
Review №21

I dont believe Ive ever been in Ace where Ive never found what I was looking for, always willing to help good place

SA
Review №22

The cat (or feline owner of the store) is the best ambassador the store could have, have stopped in just to say hello and pet the kitty. Then of course I end up buying stuff.

He
Review №23

Love shopping local. This store has everything we need, for the most part. Great customer service too, which is always a plus.

Br
Review №24

They have a great inventory of hardware and garden items. Probably why they are always busy.

La
Review №25

Great place nice people.

Ju
Review №26

The worst customer service iv ever experienced the manager was short with me when asking about plants and treated me as if he just didnt have time to be bothered I give this store no stare Id rather go into Missoula whare they make you feel like they want your business

Ar
Review №27

Nice place and they have everything

Ma
Review №28

Very helpful staff. Always have a positive experience here.

Ti
Review №29

Great store. Parking lot could use some help, very disorganized.

Je
Review №30

I like going to this store, the staff has always been super kind and helpful! I always find what I need!❤️

Ma
Review №31

From the moment I walked in, an old man who worked here was extremely rude. When I asked him to point in the direction of socket wrenches he told me he was too busy to help me. The only thing that saved this store is that the woman behind the counter was extremely kind. She noticed how he treated me and quickly got someone else to help me. Whats interesting is this guy is obviously sexist. When a man asked him for help and he said that he was busy he quickly found someone to help him. He needs to work on his customer service.Update: The owner reached out right away after reading my review. Clearly Hamilton cant be all bad and neither can this Ace if he cares enough to reach out. I amend my review to four stars.

Da
Review №32

Friendly service, Quick in and out!

Jo
Review №33

We were in need of a few items and found them easily in this store.The staff is very helpful and knowledgeable of the store and its items.Ive shopped in alot of hardware stores you all have left a impression on me.I like the hometown atmosphere and folks casual conversation as you shop.Very satisfied customer here.I appreciate your time and attention.John Scott Gay1

Ri
Review №34

Great place, they actually had the shop vac filters I needed.

La
Review №35

They have everything I need love shopping there

Br
Review №36

Not a bad ace hardware shop. Only downside is they dont have a lot of hardware.

Ni
Review №37

Always friendly helpful service!

Ki
Review №38

Chris S. and Ace have gone above and beyond to make things right with a product that was defective from the manufacturer (after getting the run around and miss information from the product company).I can not say that I have ever had a store back a product and make sure the customer is happy and taken care of the way Chris and Ace are doing. Kudos and many thanks to Chris S, and the owner of Evans Ace Hardware. They made things right, and even better. Thank you from one Very Satisfied Customer.

Me
Review №39

Its ok, moving to another group home pass the Phropalacts, its a 2 story. Its ok I gess Im a bit shy around 7 people .....umm...Im not sure how Im going to make friends that I dont know! 😕😕😕😕😕😕😕😕😕😕😕😕 ////well its ok for the ace hardware not much to look at, bit its ok tho!Melissa Williams

Ge
Review №40

They have almost everything you need in hardware supplies. Lost one star for high prices.

JT
Review №41

Went to ace in Hamilton Mt got there at 5:00 pm to buy weed trimmer and store was closing. Store hours have changed due to Covid-19 they say. So I drove to Missoula to Home Depot and spent over $300.00 on new trimmer and other stuff. There loss not staying open at least back to there old hours.

Le
Review №42

Polite customer service

Ja
Review №43

Always helpful unless it gets busy gotta wait! But thats life ;)

Ga
Review №44

Very polite and helpful. Large inventory

De
Review №45

Very friendly staff and much to look at. Well stocked.

Du
Review №46

Nice clean store with excellent customer service and really good selection of both indoor and outdoor goods for the home.

Am
Review №47

Good Service, Very Polite, helpful workers.

Da
Review №48

Great customer service and selection. Make sure to say hi to the animals, too!

Ra
Review №49

Awesome people work here. They stayed after hours to receive a delivery from us even though they didnt have to. They went above and beyond. Couldnt appreciate it more. Thanks guys.

MD
Review №50

Our local Ace store has the best employees. You can even go in with saying you need the thingy for this thingy and someone in there will have the ability to decipher your code LOL always friendly, knowledgeable and ready to help!

Ma
Review №51

A lot to choose from! A tad high in price in my opinion! Didnt stop me from picking up a few things!

St
Review №52

Had a basic plumbing question and their help saved me tons of time and at least half of what I would have spent on my own. Great staff!

To
Review №53

My experience at the Evans Ace Hardware in Hamilton MT today was one of the worst customer service experiences I’ve ever had anywhere. Many of the staff especially the cashiers in the yard and garden department appear to be teenagers and they act it. The young male clerk who waited on me today made a loud offensive remark directed at me that I would not expect from a 10 year old. Another sales clerk nearby who also appeared to be a teenager began laughing at the cashier’s comment. I was embarrassed and as I left the store I began to feel a sense of outrage at this behavior. On 2 other occasions this summer I had similar experiences with young rude sales clerks at Evans Ace Hardware. I am taking my business elsewhere.

Ni
Review №54

In spite of large sign on front door that Masks are Mandatory. They dont enforce and so many were walking right past sign without a mask, I didnt go in. I spend my money where I feel safe.

Re
Review №55

Hit or miss. They probably have what you need, but its out of stock. Half the times I come here to get something, I find where its supposed to be but theyre out. Today it seemed like half the shelves/racks were empty.Have also had issues with the Ace-brand garden implements Ive bought (which are usually the cheapest) breaking or bending quite quickly/easily after purchase. You get what you pay for.

ka
Review №56

Has what you need, staff will find it for you, affordable

Co
Review №57

Wonderful helpful Hamilton Ace hardware team..great store, good prices..Good people work and run the store.

to
Review №58

Always impressed with how friendly and honest the staff is at Evans Ace Hardware. I never feel overwhelmed and they make me feel comfortable in reaching out and asking for advice and support.

De
Review №59

The cashier that waited on us in the main store today seemed to have left all of her customer service skills at home. She only spoke to us about the price we owed and neglected to thank us when we were through. I thanked her on the way out and then she responded with a have a nice day as she jumped on her phone. I shop at Ace alot and didnt appreciate her lack of customer service.

Jo
Review №60

Very friendly. Sometimes there is and sometimes there isnt someone that knows about the items there. Otherwise I would give it 5 stars. People are all friendly

Mi
Review №61

Things were great before they moved everything, now you have to look for items instead of being able to walk to the part. Silly really. The people there now are not as nice as the others before them as well. Other than the old man, he knows where everything is while the others have a blank look on their face. Overall....4 stars

Li
Review №62

I love shopping at Evans Ace Hardware. They always have things I cant find at other stores in Hamilton. They are friendly and super helpful!

Ro
Review №63

Was just great in the paint department

mi
Review №64

Some of the staff are helpful and a good number of them are not as well as being unfriendly. I will not go there if I can get what I need somewhere else.

Du
Review №65

Staff was helpful and pleasant.

Ro
Review №66

Ace is the place.. They have everything you need..

Je
Review №67

Great place for all your hardware needs. They pretty much have it all except lumber. The staff there is knowledgeable and very friendly.

Li
Review №68

Always the best customer service!

Je
Review №69

Really bummed that the remodeling is going to take 2 months in the housewares dept. Ace is the only place in town to get things for the kitchen and appliances! Cant wait for it to reopen that department!!

Je
Review №70

Everyone in the paint department is knowledgeable and extremely helpful. Tracey was a rock star helping me navigate a fun order of interior paint! They have everything well need for our project and Im always happy to give them my business.

Bt
Review №71

Friendly place they always have everything

Ad
Review №72

Managers are extremly rude dont buy traeger grills from this store they wont service it past warrenty and they are they only service location in the valley. When i called they tried to say it would be criminal to charge 45/hour to repair the grills. These grills cost 500-1200 dollars and the parts for it are roughly 60$ for the motor and 1 dollar for the fuse. They will refuse to sell you parts as was the case with myself. The total repair cost would have only been 120 dollars roughly including labor and parts.... But i can buy a 500-1200 dollar grill cheaper right?

Es
Review №73

Everyone very helpful.

Gr
Review №74

The crew here know their stuff

Ch
Review №75

Its okay but theyre expensive

Sa
Review №76

Really friendly staff. Great selection of home/garden and tools.

Ca
Review №77

Just as great as always

Tr
Review №78

Good place to get parts

Gr
Review №79

Better luck getting what Im looking for that Hamilton k-mart

P
Review №80

Theyre pretty good size hardware store they have a decent selection for being in a small town. Largest selection be nice and a larger parking lot for sure. The parking lot is tiny people pull in to pull out and its just an accident waiting to happen

An
Review №81

The guys in the Stihl department are beyond awesome. We are so impressed with their help, expertise and courtesy. You guys are the best of the best. Never have we had anything but the greatest of service. And we love that you have a kitty cat or two for added entertainment. Keep on keepin on.

Ke
Review №82

Like the people who work there.

Ba
Review №83

This hardware store has everything that you are looking for and an abundant, helpful staff to help you find it. Ive never been here and not walked out with exactly what I came for. There is also a friendly cat roaming the store, who on my last visit, was sleeping at the register. Easy five stars on this one.

Sa
Review №84

They are hopeful people. I like going there.

Mi
Review №85

Lots of choices.

Ka
Review №86

If they dont have it they will bring out the books to find it for you. They are always just. Its my place to go to. And they care about remembering your birthdays , in advanced which gives you time to dicide just what you might want for your birthday. They have a great home combination to be able to get what you want and need. And their employees are more than able and happy to see that you are satisfied when you leave.

La
Review №87

Very good, service and selection.

Ke
Review №88

Its a small town, locally owned hardware store. Prices are higher than some other places, but thats to be expected. They dont sell dimensional lumber & when we asked, we were told we had to drive to Darby & *maybe* wed find a place that sold it. We needed two 2x12s to level a travel trailer. There is a lumber store or two at the opposite end of town that had exactly what we needed. No excuse for the locals to not know that. They also didnt carry blanks for two out of the tree keys I needed copied. I wont be back, not a good first impression.

Le
Review №89

Very helpful people everytime I go there

Di
Review №90

Great service!

Pa
Review №91

They have most everything you could want. And knowledgeable staff to help.

Me
Review №92

I bought a Danco ez connect pop up drain and the Ace s trap kit for a sink drain. I have spent over an hour trying to stop the leaks from every connect spot. First thing you should know is I just did the exact same thing at my work but with Massa home center items and it took 15 minutes and had no leaks. The ez connect rod to plug the sink is connected to a rubber piece which will pop out when you pull to much but doesnt even plug the sink it pops back up. Every other one is metal all the way thru. I have had problems with Ace items before and am sick of buying parts that you have to replace over and over again.

LI
Review №93

Always end up at Ace if I cant find what I am looking for or cant wait for an item to arrive either UPS or thru the US Mail

Ri
Review №94

Awesome place. The only place I shop, other than for my lumber. Very friendly.

Na
Review №95

Evans Ace hardware store,is always a pleasant and productive experience. I love the customer service.points system is fun too. Prices are normal . Sales are good ones .

Ke
Review №96

It didnt have what I needed

Wa
Review №97

Very friendly staff feels like home and can always find what you need.

Pe
Review №98

We were trying to locate a very difficult part that our property manager was unable to find. There was an employee in his late 50s who spent a great deal of time working with us to match up couplers and hoses. It was so refreshing to see someone that enthusiastic about solving the problem. Other places we visited said it couldnt be done.

Na
Review №99

I am always thankful to be able to use those little coupons to save money. Thank you so much.

Mi
Review №100

They are a great place to go and get stuff. The staff is amazing and my family has gotten many garden supplies there. Weve always had a good experiences here.

Information
53 Photos
100 Comments
4.5 Rating
  • Address:714 N 1st St, Hamilton, MT 59840, United States
  • Site:http://www.acehardware.com/store-details/15260
  • Phone:+1 406-363-3351
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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