Bill and his crew at Superior Stone and Fireplace in Hamden are amazing! They have a tremendous amount of working fireplaces in their big showroom, biggest selection we’ve ever seen. Their knowledge of installation and product is so deep that you’d never have to worry about the product or the installation — ever. Very friendly and willing to to answer any and all questions. They have a tremendous variety of stone options and mantles too….this is a true one stop shop — Don’t go anywhere else.

They have done great stone work outside out home. We continue to go back and give them our business.

Very happy with my purchase of 1 1/4 marble stone. I used it all over my property. it is much prettier than mulch, and I am hoping it will last a few years. For the price, I got WAY more that expected. I was able to use it in more places that I had originally planned.My 2nd Review. I purchased blown in mulch from Superior this spring. I am very happy with the results. Like the stone I purchased last summer, I got more than I expected. They did a great job. I am very happy. I will continue to do business with Superior Stone and Fireplace.

Went down there at 3:30 and had 5 yards of mulch and 3 yards of topsoil by 4:15! They were all very friendly there and the prices were very reasonable. Will definitely return next time I need landscape supplies!

Decent quality of work, but be careful if youre dealing with thier interior fireplace side or thier exterior landscape side... same company....same building....but completely different business... I had them do 2 wood stoves in my last two houses. Most recently I needed chimney repair in addition to the insert install. They quotes me one price...then added $500 because they forgot something.... then added $1400 because they forgot something else!! I never saw the invoice that added $1400 to the job (I can post every single email too if needed) and they claim they had a girl in the office that wasnt invoicing correctly, who they fired.... Ultimately that was thier excuse for why they charged me $1400 more than they quoted. They were TOTALLY unorganized with thier visit for the quote, as well as setting up timing for thier work! They do good work, but should be absolutely embarrassed how they conduct business... was the worst experience Ive ever had... and I spent over $8k between the insert install and chimney repair! This company is an absolute joke...and I wouldnt recommend them to my worst enemy.

We visited Superior Stone and Fireplace one Sunday afternoon and were very impressed by the selection and quality of the products. We also found Bill the owner very knowledgeable and helpful in advising us on our selection. We chose a wood burning insert that is both modern and practical. I am so pleased with the insert we purchased because the heat it provides, how beautiful it looks, and the savings it provides our family in heating costs! Great service, great people, great product!

Excellent work, professional. I love my stone paved patio

Working with Superior Stone was a great experience from start to finish. The showroom staff was knowledgeable, professional and answered all our questions. The install was seamless and they explained everything we needed to know. We couldnt be more pleased with our experience. We will definitely refer them to friends and use them in the future.

Excellent! Don’t go anywhere else! Justine was professional, made great recommendations, and responded to questions immediately. Ray and his team did an amazing job in figuring out how to replace our old grill with one that was a different size. He did beautiful work! Priced reasonably too!

We purchased a Regency vented NG fireplace and love it! Arturo, the install tech, and his assistant, turned an empty wall into an awesome fire place whose foot print was less then our existing coffee table. He and his assistant kept the work space EXTREMELY clean, constantly vacuuming and cleaning. My father-in-law is a carpenter and GC on Long Island, and he approved their work - although upset we didnt ask him to install the fireplace.Justine, did a terrific job answering ALL of our questions through the process and scheduling all the moving parts. To include pulling permits and scheduling the post install inspection.Superior Stone is not a GC, but they can and did connect me with an electrician and plumber to assist with the install. Superior Stone does have a carpenter and mason to finish the fireplace, but I opted to do the work myself. Attached pictures are before mantel and stone are installed.

We purchased a wood stove from Superior Stone back in 2013. When we moved into a new house this year, we looked no further than Superior Stone for our second wood stove. They had reasonable pricing for high quality stoves, and even threw in two cords of wood with our purchase! The installation crew went above and beyond to install our wood stove, despite a tricky slant to our roof.

Stone Superior was nothing short of extraordinary.  We dealt mostly with Mike & Justine and the two of them could not have been more professional. Mike made a recommendation based on the size of our room and it ended up being perfect! I made numerous phone calls and never once got a machine, put on hold, or had to wait for a call back.  They made the entire process simple and easy.  With a new addition to our family on the way in just a couple of months they were able to get the job done for us quick and efficiently so that we could have it done in time.  Their contractors and mason workers were excellent and tidy.   Stone Superior is the only place to go, in CT for a fire place.  Thank you so much to Bill, Mike, & Justine!

No follow through and poor communication.

Superior products, craftmanship and customer service! Everyone at Superior Stone was very helpful in converting our old wood fireplace into a new gas fireplace- our den is now warm and inviting with the new gas log set, doors and beautiful stonework!

Superior Stone & Fireplace is a great local resource. They know their products, and how to help you create exactly what your looking for. Also, Bill- the owner, is a great guy. He goes above and beyond to accommodate his customers.

I guess I learn the hard way. They screwed me on an order two years ago. Superior Stone kept me waiting two weeks for an order of bluestone. It took two weeks to find out they never placed my order. I got what I needed same day at CT STONE. And it was cheaper. I was there yesterday again looking at bluestone. I spoke to Chris. He gave me the pricing so I went today to pick it up and the price went from $60 a block to $90 a block. SUPERIOR STONE DOES BAD BUSINESS. DO NOT LET THESE PEOPLE SCREW YOU TOO!!!!

My husband and I visited Superior Stone this summer. We were looking to replace our current pellet stove with a gas insert. We also wanted to update our fireplace. Service was great from start to finish. Justine was our point of contact and she was on top of everything and coordinated the install of our gas line, fireplace, stone work and mantle. The workers who case were very friendly and efficient. They laid down drop cloths from the front door all the way to the fireplace to ensure everything stayed clean. We are extremely happy with the project and would highly recommend that everyone use Superior Stone for their fireplace needs.

These guys are great! I ordered my HeatnGlo fireplace from here and it came in very quickly. Everyone was friendly and patient, with all the questions I had regarding the install and configuration. I would definitely recommend them.

Bought a wood stove from them. We shopped around first. Superior was the best price by far. I wasn’t sure what they recommended and sold us would be sufficient to heat the house. Didn’t take long to realize they were accurate in their recommendation. Everywhere else just wanted to sell us the most expense stove available.Very happy with them.

I just purchased a Mendota gas fireplace insert from Superior Stone. The process was simple , Cynthia was very patient showing us all the models and options to design our beautiful insert.Bill came and measured and inspected our fireplace to recommend the correct size for proper installation. I highly recommend Superior Stone for purchasing a fireplace insert as well as great landscaping materials which brought me to them years ago.

We were looking for a new wood stove insert and Superior Stone had one that matched our home well. Their installation team was polite and professional. They laid down cloths and cleaned up well after the project was completed. We couldn’t happier with the quality and price and are enjoying our new warm stove every night.

Both Bill and Justine are wonderful at Superior Stone! We recently purchased a Regency hi300 (slightly used) from them and we love it. Bill came to our home to measure and make sure the stove would fit and heat the area we wanted to heat. Both him and Justine were very knowledgeable, helpful and patient with us through the whole process of purchasing this stove. We couldnt be happier and would highly recommend Superior Stone to anyone looking to get a wood burning stove. Thanks again Bill and Justine and the Superior Stone team!

Superior Stone and Fireplace installed a wood burning insert for me. The owner Bill came out to measure and talk to me about it. Very professional and easy to talk to.The day of installation it was raining and his staff ensured to lay plastic down on my carpet. They were professional and answered all my questions. They explained how to operate my new insert and did a beautiful job. The town inspector said they did a great job as well.Bill, the owner also donated part of the sale to breast cancer research upon finding out I am a survivor. I highly recommend them.

Great customer service, very knowledgeable, and competitive pricing! Highly recommend as your local mulch delivery!

I have been going to Superior Stone and Fireplace for all of my landscaping needs for may years. Retaining walls, patio pavers, mulch and stone. I recently had them install a wood burning fireplace insert. We love it. They did the complete install, including a stainless steel chimney liner and the job was perfect.

I had shopped other places first and was so glad I gave Superior a chance. They were much more helpful and knowledgeable. I came away with all the information I needed to make a decision. They have a great selection of product to choose from and I can’t wait to have my fireplace installed.

Bill, Justine and the rest of the Superior team did a great job custom-fitting a Regency gas insert in our new home. The purchase, customization and installation went seamlessly. Terrific folks to work with, very professional....highly recommended!

Superior Stone & Fireplace resurfaced our old brick fireplace complete with new hearth and mantle. From start to finish, the owner Bill was a class act - honest and upfront about pricing, timeline and expectations. His team did a fantastic job and our new fireplace looks fantastic!! Superior Stone & Fireplace promised they would do an excellent job and they delivered!

Ordered a magnetic fireplace screen to update the look of an old 80s fireplace. The showroom is very nice and they had one sample set up for me to see. The sales rep was very knowledgeable and helped me place my order. I really like how the fireplace looks now.

What a fantastic group of people. Justine & Bill were so professional, despite my constant bothering them about our job. They were timely, & got our fireplace installed over the holiday season. The installers were friendly. They did the job in one day, & even took time to play with our 1 year old son & our dogs!!! I couldnt say enough good things about Superior Stone.

Superior Stone and Fireplace recently resurfaced our old brick fireplace with stone and replaced our pellet stove with a gas insert. They did a fantastic job and our new fireplace looks awesome!! They gave us a fair quote and everything went as planned. Mike T and everyone in the store were great to work with and everyone who played a part in the installation of our fireplace and new stone appearance did an A+ job!! Superior Stone and Fireplace promised us they would do an excellent job and they delivered!

I ordered 4 yards of compost from these guys early this spring. The compost wasnt the worst I have gotten from a finished aspect, but was still a little warm/hot as it wasnt finished and had a lot of wood chips still intact. The big issue was there must have been some type of pesticide or herbicide. Every plant suffered that I used this compost around. Seedling all came up with burnt edges and took a long time to start growing after sprouting. Of the 3 varieties of corn and over 150 seedlings I only got 14 ears of corn. I placed it around my 4 year old fruit trees and every single one would fruit and then rot off soon after. All my berry bushes either didnt fruit at all or the fruit would rot when it started to fruit or dry out as it ripened. I had over 100 garlic from 3 varieties and they all just ended up rotting and never growing very much before that. I had about 25 tomato plants and got only 6 gallon bags worth of tomatoes that ripened and grocery bag full of green ones I picked before threat of frost. I had everything in the ground before May 1st from my own seedlings I grew beforehand or directing seeding. My garden was organic raised beds and some traditional in ground too and most of it was nearing its 4 year with rotating crops. I am hoping that whatever was in it clears itself out as I have a few grand and countless hours invested into it and never had such a bad harvest as I did this year. This was very disappointing as this was supposed to be the big year and would allow my family to save a lot of money on vegetables and start canning and preserving. My jalapenos, sunflowers, and sunchokes were the only things that did okay. I have no idea if I have completely ruined my raised bed or contaminated my regular garden and my fruit trees didnt grow at all this year. My Meyer lemon that I grew from seed and was nearly 2 years old died. So much money and time just destroyed.

Great company with terrific service. Every year we have them blow in 20 yards of brown cedar mulch around our property. Once they are finished the crew cleans up and other than seeing the new mulch you wouldnt even know they were there. Also we purchased a Mendota gas insert stove from them. The installation was superb, we just click on the remote and in a short period of time our home is warm and toasty.

I go here for my mulch, rock and wall supplies. The team at Superior Stone and Fireplace is great to work with. They helped me plan and order my wall blocks, cap stones and other supplies. They even took back blocks I had left over that I didnt use. I am looking forward to working with them for future projects.

Their knowledge about the products that they sell is superior as are the products themselves. Their installation was neat, clean and done in a timely manner. Would definitely recommend!

Bought topsoil from them; what we got is more like sand. Two months later our yard looks like a golf course full of sand traps--nothing will grow in this horrible product they dumped on us. They claim they sold it to condos and they didnt complain. Must be condos with a golf course. Not only are we out the $320 and a lot of back-breaking work, but we will probably have to remove all this and pay again for someone to sell us real topsoil. Extremely aggravated!

Friendly and knowledgeable staff. Workers are proficient in their duties. Have recommended this company to multiple friends and family, Some of which have purchased fireplaces for themselves. I have this company come to my house to inspect and clean my fireplace yearly.

Excellent customer service and chimney repair! Fast and responsive, Mario did a great job. Really appreciate all your help.

So pleased with our propane fireplace insert. Sales people were very knowledgeable and installers were punctual and very neat.

We had Superior Stone & Fireplace resurface our front stoop that was pretty beat up. I originally had them price materials with the thought of doing the job myself. But their knowledgeable and friendly staff made it very easy to see the benefits we would get with a professional mason doing the job. The process was very easy to pick out materials in the showroom, we were told upfront that there could be a two week lead time until they could get us on the install schedule. The mason arrived as scheduled and the install was completed within the day. Overall the service, price, etc.. was great. The refinished stoop with bluestone and thin stone veneer looks great as well.I would certainly use the again in the future.

My husband went there many times and we always were happy with the service until now...they told my husband multiple times they will call him about a delivery that was said to be here early next week yesterday they said 2 times they would call my husband back within an hour and never did. This morning he called and they said 9:30am and sorry for the delay, here it is 10:30am and no call and no delivery. We could have gone to pick up some of it if we knew since its part of a job needing to be done today. Nice people but terrible customer service.

Great customer service on wood stoves. Bill and Justine went the extra mile to help with a warranty claim. They are very knowledgeable and helpful with the details of heating with wood

I would definitely recommend Superior Stone. They are dependable and deliver the pellets on a timely basis. The gentleman who deliver the pellets are professional and do a fantastic job.

I have never felt moved to write a review before, but I just read the negative post by Dan McGinnis, and find it very hard to believe. As a landscaper, Ive dealt with Bill and the other people at Superior Stone for ten years now, and the treatment I received there has always been professional, forthright, and extremely helpful- so much so that I will drive quite a bit further to buy material from them over other vendors. Over the years, Ive had the opportunity to see Bill field a wide array of questions from customers with all levels of experience and background, and his responses always seem patient, thorough, and sincere. I highly recommend them.

Superior Stone has been our supplier of choice for blowing mulch onto our property in Guilford. This coming spring will be our third year weve used them and are completely satisfied. In addition they installed a Mendota gas fireplace insert and did a great job. We can unhesitatingly recommend Superior Stone for any and all your stone or mulch work!

I’m enjoying my gas fireplace that superior stone installed . Almost heats my entire condo ! Great job

Just called there to ask a question about a 5000 dollar gas fireplace I purchased from them.. I was told be the lady that answers the phone why dont I try reading the manual to find my answer... awful customer service!!

Great people! Answered every question. I recommended them!

Good service, but the workers who installed the mulch left with about 2-3 yards of the 10 yards of mulch I ordered! So I paid for 10 yards and only received 7-8! They left before I could say anythingMake sure they install all of the product you order

They did the right thing by us. We made a poor choice, when we bought an insert based on looks vs capasity and a gas log set that We never used. We didnt think that we would use the wood insert as much as we did. They tried everything to make it work but it was like trying to make a musle car work with 4 cylinder motor.Bottom line, get the biggest and best wood stove that you can afford. You will use less wood, load it less. A larger wood stove will keep you warmer, it will be easier to adjust, use less wood which equals time and money, will burn safer, allows you to load it up before bed and still be warm in the morning.A larger, good wood stove is worth every penny in the long run and gives you the time to enjoy a good, safe, warm home.They took back the units that didnt work for us and will sell them to someone who will be a better fit.

Jay was very knowledgeable and spent time with us explaining all of our options in the selection and installation on a fireplace.

Cannot even give one star! they make promises they do not keep..terrible customer service..do not listen to concerns or return phone calls..cancel and reschedule appointments with no regard to your time..would never recommend this company to anyone ever

They promise heaven until you pay, then everything changes for bad. It becomes a nightmare, and you have to chase them to finish the job. Im very disappointed.

We have used them on multiple occasions for blown in mulch- a great service, and the blowing in process is easy and well worth it! Excellent customer service.

Excellent installation workmanship. We love our fireplace doors.

This company claims to provide a top quality mulch blowing service.This business is absolutely provided the worst service ever!!!!!!!Bill started a job and left us half done claiming that he lost his shirt on our jobThe least he could have done was to complete the job and be a true professionalRepetitive calls and emails to Bill turned up no response.A Horrible experience and buyer beware !!!!!!

Wonderful people, wonderful products and knowledgeable staff

We had some repair issues with our Mendota fireplace after the warranty expired and were pleased with their customer service and support. I highly recommend Superior Stone.

William Mastrangelo, Jr. was GREAT, he took ownership of the project from begining to end. When there was an interruption of the plan/project he was hands on. Justine kept me updated on any and all changes. The workmanship of the crew was EXCELLENT. They were clean , thorough, and check for input with each step of the project. Several guest have seen the completed gas insert and stone wall and for them it was like the deer in the headlights. PROFFESSIONAL & BEAUTIFUL.

Bill was very professional and courteous your never going to satisfy the people who find anything to complain about. Ive been in the construction industry my whole life and the guy knows the industry I rate an honest 5 stars.

The outdoor kitchen they installed for us was of excellent quality. The job just took a long time to complete.

Very helpful, reasonable prices, great attitude

The owner Bill is a Racist. I will not go into it but any minority weather a contractor or what ever should boycott him.

Incredible Work guys!

Diagnosis of needed repair was right on and eventually it was repaired. The wait for someone to come and repair the unit was too long.

Amazing!

Went twice needing a new gas fireplace. They even came to my home. However, both times they didnt follow up as promised. It felt like they didnt want my business.

Satisfaction