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Superior Auto Sales
5201 Camp Rd, Hamburg, NY 14075, United States
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Superior Auto Sales
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Ba
Review №1

Allie was so great to work with! She was so friendly, helpful, and kind, I would highly recommend her assistance when purchasing a car. Everyone at Superior Auto Sales was friendly and helpful, and the process was quick! I love my car SO much, couldn’t be happier with my experience! Thank you!

Ty
Review №2

I would recommend Superior Auto Sales to anyone looking for an awesome car with good prices!!! Heard about this place through my brother that bought a truck there back in January. I bought my ‘12 Mazda 6 there over the weekend and everyone was great to work with!! The process was quick and painless! I’m beyond happy with my purchase. Thank you to the team at Superior Auto!!!

Mi
Review №3

Could not have asked for a better buying experience at this family-owned dealership. Sarah was wonderful to work with at every step. We have also found the service department to be top-notch. I strongly recommend them for your consideration.

Lo
Review №4

Thank you to the Sales and Finance team at Superior Auto Sales. My car buying experience with them was quick and easy. I made it harder on myself than it needed to be. The car sold itself. Love driving it and look forward to having it in my possession for years to come. I will recommend this place to anyone I know looking for a beautiful vehicle. Thank you to Nick, Rick and Andre!

Ri
Review №5

Our experience with dealing with superior auto was outstanding. The service was great .Allie was our sales representative she was super.

Am
Review №6

Working with this family business was the best vehicle purchasing experience one could ask for. Richard and his sister Sarah make an excellent duo, and their top tier customer service, combined with efficient and effective communication made this buy so much better. There was never a calling tree to get through, never a middle man, and never any hidden fees, deals, or gotchas.Super Auto Sales even worked with me to deliver my truck out of state at just the right time so it would be delivered within a day of me getting back from a 3 week work trip.This companys honesty and integrity is phenomenal, and they truly are superior. Would happily work with them again --- and would highly recommend anyone start their next car search with them.

DE
Review №7

I had the best car buying experience out of any dealership Ive been too. Andre (the business manager) isnt a car salesman per se, hes a car enthusiast so the vehicles on the lot are perfect if your looking for hard to find or rare cars, and the prices are the lowest in the area from my search. I am extremely happy buying a vehicle from here, the car is perfect, and I would definitely go back. I also cant speak highly enough about everyone who works there as well, they were all extremely helpful.

We
Review №8

By far the best car-buying experience I have ever had. I did not feel pressured at all, and felt at the end of the day that we got a fair price for our trade-in and paid a fair price for the vehicle we purchased. We would definitely recommend this dealership to anyone searching for a used car.

Re
Review №9

Would give zero stars if I could. Talk about getting screwed over. I’ve been searching for a very particular car for 2 years, I noticed Superior Auto Sales listed one that met every need. I called an hour after it was listed and gave them my credit card to hold the vehicle until I could get there since I was out of town. 1 day later, I receive a call saying the vehicle sold to a kid that worked at the dealer. I had a hold on it!!!!! If anything they could’ve at least told me someone else was interested at the workplace and gave me a chance to take action but nope. I told them that I had a hold on the car and I was told, “the general manager can override that”. I am beyond frustrated with my experience. It should have never been listed if they knew an employee was buying it. Absolutely do not recommend. Don’t deal with these clowns

Az
Review №10

Not being able to go all the way to Buffalo NY Richard, and Sarah Fabrizio made the buying process seamless! Great communication, and provided updates along the way. Way better buying experience vs going to a large dealership.

Sh
Review №11

We found our dream car at Superior Auto. Richard was a great salesman, answered all our questions, fixed an electric seat button issue before we came back to pick it up. Lots of high end, spotless used cars for sale there. We went through Auto Trader and found it listed there. It was a drive for us to get there but well worth it! Family owned car business.

Jo
Review №12

Andre the finance manager did his best to get my deal I wanted.. when tho it didnt work I would recommend them. Nice and helpful.

Da
Review №13

Great experience. If youre looking for a unique car, or something quicker than most, this is your place. Always good when car people are the ones selling the cars.

Mi
Review №14

Within days of buying a vehicle things started breaking and issues start arising - alerts coming up on the dash that sensors and features arent working. We drove a ways to get there and was told one price when we left to go look at the car and potentially buy it - then we got there and raised the price and then made it seem like they were doing us a favor by giving it to us for the price that it was listed for, that was our veteran discount. I will never buy another vehicle from here again. Im really regretting this one already.

Da
Review №15

Pros:Small dealership, friendly, family run. Allie our salesperson was friendly and good to work with. Vehicles are generally clean and priced fairly.Cons:I bought a 2012 f150 with low mileage. The first cold day, the battery went. The cost was around 200 to replace. I would assume it registered a low charge when inspected and put up for sale. Within 5 months and 5,000 miles i had to replace all brakes and rotors. I would assume these just barely passed inspection when it was put on their lot.

Do
Review №16

Super place to car shop! Our sales person, Nick was super to work with.Definitely will go back for my next car.Picked up our vehicle after having it protected with Krown. Again it was an pleasurable experience. If you want a great experience in buying a car this is the place to go.

M
Review №17

Best car buying experience ever! I have purchased numerous vehicles over the past 40 years and these guys nailed it. True family run business where the customer is priority #1! Richard - General Manager, Richard -Sales Associate and Andre - Finance were true professionals from the moment we walked through the door. No pressure sales approach. Thank you SAS and keep up the great work!

Br
Review №18

This is a great place to buy a vehicle Allie is a great sales person.would highly reccomend them.No high pressure sales they get the job done right.

An
Review №19

Great cars great staff .bought many cars in 50 years.good reputable dealer.99 Camaro 57 thousand miles like new no rust.they only deal in great cars.

Br
Review №20

Sarah and the team recently imported a car from Canada. She was o amazing to work with, super friendly, incredibly communicative, and made the whole process as easy as could be! I’ll definitely use Sara and the SAS team on my next import! Thanks Sarah!

Jo
Review №21

I am >60yrs old and have bought and sold many vehicles in my lifetime and this was my best experience. I live in Boston and found the car I was looking for on Cars.com. I drove from Boston to see the car without telling the dealer representative. When I showed up, they were doing preventative maintenance so I couldnt drive the car (my fault for not telling them in advance). Allie (sp?) gave me the name of a local restaurant and my wife and I went to have lunch to decide what to do (return to Boston?). Allie called as we were getting ready to return home and said that they had put to mechanics on the car to speed it up and it was ready to test drive! We drove it and bought it. We met everyone at the dealership. A classy place. Very unusual and feels like a true, old-fashioned family dealership. Huge service area. They have everything from Maseratis to Fiats. My purchase was not a big sale for them, but they treated us like we were purchasing an expensive car. I wish I could find a dealer like this in Boston, but cant recommend the entire team more.

Ma
Review №22

I purchased a used Audi RS7 from Superior. I buy a lot of cars so Im pretty used to the runaround from salesmen and everything. Superior was absolutely wonderful when it came to EVERYTHING about buying this car. I did not actually see the car before buying it, and the dealership made sure I had photos of absolutely everything with the car prior.Second, the salesteam and finance manager were all extremely straightforward with me regarding the purchase. They were able to answer all my questions immediately. I basically knew I wanted to buy the car when I called them, but I found it very interesting that they did not push the car on me whatsoever. They simply answered my questions, asked if I wanted to see the car or if I was going to look around. Long story short, I bought the car and they got it shipped to me so I didnt need to worry about driving it home in the snow with summer tires. The person they booked to transport the car was also phenomenal, he was prompt and very courteous. 10/10, would definitely buy from again!!

La
Review №23

Totally Awesome Dealership! I want to leave a few lines about my experience with at SUPERIOR AUTO SALES. This is a top notched dealership with outsanding people working there. My sales person was Richard who i spoke with many times before flying up from Florida to look at the car. Richard was there waiting on my once my flight landed. Once arrived to the dealership the first thing i notice was how clean and friendly everyone was. Ricahard had the car there waiting to be test driven. We took the car out for a spin and the car was everything Richard said it was, but a lot nicer! I had the best Car Buying experience in my life. Richard was totally professional and i felt more like he was a friend that ive know for year than a car salesman which i beleive he is a lot more. I also assisted with his sister Sarah who is just as awesome as Richard. Sarah took car all the documents/finances during the sale. Sarah made my whole car buying experience a pleasure not once did i second guess myself about purchasing the car like i have in the past. Sarah did an outstanding job aith all the paperwork and making the process feel natural. I was totally at ease when signing the documents and the entire process only took like 10 or 15 mins. the rest of my time spent their at the dealership was interacting with her and Ricahard. My Two Salesman/Saleswoman of the year for sure! I was also given a ride back to the airport for Florida later that evening by Sarah. If you are thinking about purchasing an auto, Superior Autos should be the first place to look.

Mi
Review №24

I came into the dealership looking to trade my F-150 for something that was more practical with gas. I felt welcomed immediately. I was met by Allie, one of the sales associates (and daughter of the owner) who told me where she would be and that if I had any questions, I could find her there. She then let me browse the lot in peace. I loved being able to walk around the lot without having someone pressure me. I decided I wanted to look at a Mercedes GLA 250. I was able to take it for a test drive (alone) and fell in love with the car. Allie sent me to the finance guru of the lot, Andre. Andre was extremely knowledgeable and very helpful in finding me great financing. He worked hard to find me the best deal. I received a call the next day about the financing and that Andre had worked his magic. I got incredible financing. When I came in Allie had all of the paperwork ready for me to sign. It was fast, smooth, and low-pressure. I was able to trade in my truck (which they gave me an incredible trade value for) and drove away in my new Mercedes-Benz. I will never buy a car from a different dealership. Low-pressure, fast service, great financing options, and a selection of great high-end vehicles. Superior Auto Sales is without a doubt the best car buying experience of my life.

Wi
Review №25

Im abit paranoid when it comes to buying used cars. There where a couple details not perfect but was treated good. I would recommend them they wont sell junk there. Hope they read this didnt mean to be anak so much. Look forward to future.

Cr
Review №26

This was the best car buying experience of my life. Great deal and fantastic people. Next time I am looking for a car I will probably just call Superior despite living 2 Hrs away. Cant say enough good things about them. I wish every business still had the personal felling this place has.

Jo
Review №27

Bought a car from them, unfortunately had endless problems.since they buy cars at auction in canada, when there was a recall on my car no one could fix the part. Ended up having to pay out of pocket for it.Brakes needed to be done shortly after buying it, was told it was because I was driving it so much had to pay for that too. car needed within oil at the same time, was super low which means it either wasnt done or wasnt done properly.Major part for me was when I asked again to check the rest of my brakes a year later, I was told they were fine. Learned elsewhere that the nuts on the tires were so rusted on that there was no way they could have even gotten them off to check the brakes.just go elsewhere

El
Review №28

As its name would imply, we had a top notch experience at Superior from start to finish. Sarah’s personalized service combined with Richard’s knowledge and expertise made for a friendly and comfortable buying experience. Their inventory was equally impressive, and we found just what we were looking for in a high quality used vehicle. I would recommend Superior to anyone who wants to take the stress out of purchasing a car.

Wi
Review №29

Recently purchased a Jeep Wrangler from Superior Auto and I was very impressed with the no hassle sales approach I experienced. I found vehicle online called Richard for a description, set up a viewing time and then made the 60 mile trip to check it out. I was very impressed at how accurately he described it. Within an hour we made a deal and I owned it! The whole staff was friendly and helpful!Normally in the past I would dread the thought of going to dealerships to buy a new or used vehicle! But I look forward to purchasing my next vehicle from them! Thanks again for making it painless.

Da
Review №30

Was treated great had an issue was handled promptly everyone helpful and great incentives when you purchase a vehicle

Na
Review №31

Very laid back dealership. No pressure from the salesman. Richard was great and made everything very easy. I would highly recommend this dealer to anyone looking for a new ride.

Me
Review №32

Allie was the best sales person weve ever dealt with! Shes Open and honest about everything. She worked with us, so everything was basically ready to go when we got there.

St
Review №33

I used Superior Auto Sales and Service to ship my Yukon Denali from Florida to Toronto Canada. The pick up and delivery went very smooth and they delivered ahead of schedule. I dealt with Sarah who was very professional and friendly keeping me informed throughout the process. I would highly recommend Sarah and her team for any auto transportation needs including cross boarder to or from Canada. Also want to add that the driver, Vinnie, was great to deal with and very accommodating. Thanks All!!!

R
Review №34

Sarah Fabrizio from SAS is the best!! After wasting much time running around trying to get a car shipped from Buffalo to British Columbia, Canada, I was referred to her. Through every step of the process, Sarah was knowledgeable, professional, easy to work with, and very helpful! The vehicle crossed the border into Canada without any hassles. If you need a vehicle exported to Canada, I highly recommend Sarah and SAS.

Ju
Review №35

The website is super easy to navigate through for whatever your search may consist of. The physical location is very well maintained, clean and organized. The car selection is vast and excellent condition automobiles. The service is top notch and very knowledgeable. Family owned business and family oriented atmosphere. They will get you into the vehicle you desire whether it be a work vehicle, a grocery getter, a vehicle for a family adventure or a car of your dreams. Highly recommend going to the lot and getting the experience for yourself. I will definitely be going back to them for future vehicles. Thanks to the company and the help of salesman Richard Izzo for the great experience and getting me into my new ride :)

Ri
Review №36

Just bought a 2019 Mustang 5.0 GT Convertible from Superior. I do not live near Hamburg NY so the entire transaction was conducted over the phone and by email and text. Found the care on Auto Trader and then called and spoke with Richard. A great buying experience. No BS...no run around. Not being able to see the car in person and buying from out of state, I had a lot of questions for both Richard and Sarah (who handled the paper work on this transaction). Both were very accessible, responsive, helpful and patient. I paid for the car on Monday and it arrived at my door on Saturday. The car was exactly as described and it arrived in pristine condition. I highly recommend Superior.

Jo
Review №37

Nick and the guys at superior auto really helped get me the deal of a life time. I’m so happy with my new car.

Ro
Review №38

My experience with Superior Auto Sales was exceptional. Allie made my online buying experience easy and pain-free. She facilitated the independent inspection and arranged hassle-free shipping down here to Dallas. I would gladly return to SAS to purchase another car in the future. No reservations!

To
Review №39

I was on a mission to buy a vintage Triumph TR3. I finally found a private sale in New Jersey but how to get it back to Canada in times of Covid. After much research I decided it was not something I wanted to tackle on my own. A local dealer referred me to Rick Izzo at SAS and he handed the ball off to daughter Sarah. She took control of my problem and all of the worry out of my hands. Export, import customs and transportation were handled smoothly , flawlessly and professionally. She was in constant communication and made me feel like a valued customer. My car arrived in Canada today as promised with virtually no effort on my part. I highly recommend SAS and Sarah Fabrizio for this kind of service

Mi
Review №40

I have been itching for a Jaguar XJ for a few years. These guys sell a handful each month. Allie Izzo the sales rep I worked with was absolutely one of the best sales reps I have worked with. She bent over backwards to get me comfortable with the car, gave me the best value on my trade, more than any other dealer, and took care of a minor issue that occurred on my drive home quickly. They are true to their word, and I will be buying my next car from them. I cant say enough good things about the staff there, Andre the finance manager is a pleasure to work with and super responsive. Rest assured you will be getting a great car, at a great price with great service. Allie and Andre, a million thanks!!!

Ke
Review №41

I had such an amazing experience but i have to thank the associate named Allie for that. she was so helpful, knowledgeable and kind. i am thankful for this place for their great customer service. 5/5 stars to them!

Bi
Review №42

Went for Krown rustproofing, great job, and very quickly done. Really nice folks!

Ca
Review №43

If you plan to go here for undercoating. arrive at least 15 minutes early and ready to over pay. I dont have a big car, its actually normal sized sedan. $76 to put the undercoating on. Not too bad right? My bill was $141 for parts and labor. They only use their own special undercoating which costs $50. And with the time thing, I arrived a couple minutes late and the lady came out clearly annoyed and said she was just about to send the guy home... I wasnt even 6 minutes late. What kind of business is thatAlso be aware, there is no marked parking for anything. Its a parking free for all

Ba
Review №44

Attempting to have a car shipped through SAS and it is taking forever. Car has been ready to be picked up for almost a month now. They keep postponing picked it up and have horrible communication with me. When I called to inquire about it Sarah was very rude and short on the phone. Would give zero stars if I could.

Av
Review №45

Horrible dealership, rude personal. Real scammers. Dont make bussiness with them.

Fr
Review №46

Seem to pick really good cars, take care of them well and sell them at a reasonable price. They made the buying process easy and comfortable. The car has performed so well that I haven’t had a chance to test their service yet but if it’s like the rest of the organization I’m sure it will be first rate. Frank, Lewiston NY

Ja
Review №47

Extremely happy with superior auto. Had 2 vehicles rust prevention with krown. Awesome service. Quality job. See lynn the service manager. I will be back again. A+ job all the way around.

Ja
Review №48

I went to shop around for a SUV that was special at a reasonable price and what I found at superior auto was a superior SUV at a superior price. Superior Auto is a generational family business and it shows. The process from start to finish was seemless and their salesman Richard Izzo was fantastic. He sat with me to find out all my vehicle preferences while also listening to what fit my budget. He found me a gorgeous 2017 Toyota 4Runner with all the bells and whistles I wanted and then some! Not only that, he gave me a tremendous deal on my trade in to help keep my payments low and affordable. Also, Richard’s sister Sarah helped me breeze through the final paperwork and necessary registration to get me on the road immediately. Their financing expert Andre helped me finalize my low monthly payment. They gave me my first oil change free after purchase and since I’ve had any and all service work done there as well because they treat me like family. I love my car, I loved my experience and I would recommend this dealership to anyone. From start to finish, and even well beyond, superior auto has earned my continued business!

Pa
Review №49

My experience at Superior was excellent. Rick and Andre made the transition from one vehicle to another as easy as possible.

Da
Review №50

Recently bought my first truck from Rich and his team from Superior... Excellent experience, took the time to hunt down what I wanted and delivered! 1 month into my purchase and loving it 👍👍

Me
Review №51

I was in the market for a new SUV, and Allie in sales was extremely helpful, knowledgeable, and friendly. I told her what I wanted and she personally located it for me. I am very happy with my new Escalade!I am also very happy I chose to go with a small dealership for a more personal buying experience. In the future I would only buy from Allie.

Ke
Review №52

Buying a vehicle can be an overwhelming task. Its a big financial commitment. Allie put my mind at ease. She answered every question I had in great detail and never treated me as if I were dumb or uninformed. I never felt rushed into a decision or pressured in any way. Needless to say, Ill be going back to see Allie the next time I need to buy another vehicle. Thank you so much Allie!

Ad
Review №53

Sarah Fabrizio could not have been more helpful with helping me get my Canadian car set up in the US. I suggest to anyone trying to navigate this process to use her and Superior Auto. From start to finish I had zero hiccups. This family run business treats you like their own when helping you with your auto problems. Thank you!

Je
Review №54

Amazing family dealership!!

Je
Review №55

I drove 3 hours to get my Ridgeline, Richard, Andre, and Sarah made the experience easy. I really appreciated how I was treated and I would highly recommend Superior Auto Sales to anyone looking for a vehicle. Thank you SAS

a
Review №56

Bought a Mercedes c450 from there. I was talking to Richard and said the car is in perfect condition and everything.and I couldn’t get there to test drive it before because I was far away. But when I get there my brother notice there’s a bubble on the tire. I drove the car the brakes made noises I told him he said take it to the dealer and get it check anything wrong with it. They will cover it. Now every time I called them they say they will get back to me.

Br
Review №57

Super pleased with the service and experience at superior auto! Rich knew exactly what I wanted and went above and beyond every step of the process. Highly recommend!

ch
Review №58

After confirming 3 times that the discussed car was available, was lied to the morning of my appointment to get me to come in and look at other inventory

Ed
Review №59

Easily one of the best and easy buying experience I have had. They run a fantastic clean shop. Takes real good car of their inventory. No BS pricing. No runaround, no hidden fees. Drove 400 miles to their business and drove another 400 miles back without issues. They give fair trade in value and Andre was easy to deal with in the finance department. Thanks Rich! Ill be sure to revisit again for my next car.

Ma
Review №60

Lists cars that are sold underneath of you even if you PAY for holding..

An
Review №61

Excellent dealership. Living in Ohio was looking for a Honda Odyssey at a good price found one that they recently got in. I received a quick response from them and they offered to drive it to Ohio for me. Everything went smooth and seamless, great transition couldn’t have been any easier. van showed up as described excellent condition no disappointments there was no trickery everyone especially the finance manager Andrzej did a great job looking out for me and my purchase.Would totally buy from them again

Sh
Review №62

We just got back from purchasing our truck and had a great experience with this dealership. We would recommend them to anyone who has a need for a vehicle.

Je
Review №63

Best car buying experience Ive ever had. I love that they are family owned they have a great selection of awesome used cars. Their Finance guy is great he was able to get me an awesome interest rate of 3.9% Im going to recommend everybody buys used cars from here.

Mi
Review №64

Extremely rude, unprofessional sales department!

Ka
Review №65

Nice pkace.friendly and courteous staff. Great cars.

Sk
Review №66

Krown was the reason for my visit and they were excellent, superior auto sales the dealership part is a joke. And no employees wearing mask or taking any covid precautions , not even a single sign suggesting the use of mask. Approached the general manager and asked what the regulations were in the lobby showroom and he gave me attitude. Needless to say he was reported for his inconsiderate behavior and more importantly his lack of safety for his employees and his customers

Da
Review №67

Superior place to buy a high end used or new vehicle. The staff are super friendly and very accommodating. Allie is great and Andre is amazing. They helped me out in a difficult situation. I will definitely be checking their inventory out when it comes time for a new vehicle for myself or family. Check them out if you are interested in the best selection and value on used or new high end vehicles.

Ro
Review №68

Purchased a 2014 Honda CR V, absolutely love the vehicle. The staff was a pleasure to work with. I highly recommend them for your next car, truck, or suv. Never had purchased a used vehicle that looked brand new.

Cr
Review №69

Found them via car gurus, they had a fresh trade with all the options I was looking for. I live in NE Ohio about 80 miles away. I worked with Nick, got a fair trade fo my car and made it worth the drive and my time. Car I bought is super clean and you can tell by the inventory on they have high standards. They made the out of town buying experience as smooth as possible.

76
Review №70

Got my van rustproof with Krown. The office ladies are very nice.

Er
Review №71

I worked with Andre and Allie and the finance piece as well as the delivery of the vehicle were timely and accurate. Thanks for the great Customer service as I am a repeat customer. We really enjoy the SUV!

Ad
Review №72

I just bought a Jaguar XE from Richard at sascars. Very good family run business. He was willing to even deliver it. The car was priced well and in great condition. I would buy again from sascars.

Ke
Review №73

Purchased a vehicle from Richard. When it arrived it had a chipped windshield. Notified him immediately. He avoid my calls and texts. He then wanted me to submit it to my insurance. LIED and indicated that Safelite was scheduled, put me off for a week that then prevented me from returning the car. Poor service and fails to stand behind his products. Richard just continues to be full of surprises. He failed to tell me he sold me a car from Canada which even though it only had 16000 miles on it has no warranty....STAY AWAY from this dealership. Andre service manager is worthless as well. Typical used car dealership; bandits

Bo
Review №74

I purchased a Colorado and the entire staff was very helpful. I had arrived after hours and they expedited the paperwork so I could make the long journey back to home. Everything was very fair and reasonable. I can only think of a few dealers that I would want to purchase a vehicle with and superior is now on that list. Thanks again.

An
Review №75

I couldnt be more pleased with Superior. The truck I bought is in beautiful shape, I got it for a great price, and the customer service was beyond excellent. Allie was truly wonderful and I highly recommend doing business with her and her family, they will take care of you!! They had everything on the financial side of things done quickly and very professionally. I will continue to buy vehicles from these guys in the future!

Ch
Review №76

I loved this dealership! They were great to work with from start to finish. I worked with Allie, and she was absolutely wonderful!! She was very knowledgeable and helpful when going through the process of choosing and purchasing a car. She did a lot of research for me and was very attentive to my needs. Andre was great to work with as well, and really took care of my husband and myself. The staff makes you feel like family and they made the experience of buying a car pain free and enjoyable!!

Lu
Review №77

Was looking to trade in a car with a large amount of negative equity to get out of a bad loan and the people there were a great help. At the end of the day I left with great service and a great car. Will definitely recommend them to everyone I know that is looking for a new car!

Je
Review №78

Superior has interesting vehicles and are good at finding a vehicle you want. Lots of high end vehicles,and others, and inventory changes often.

To
Review №79

Bought a car here and it was easily the best transaction Ive had at an automotive dealer. Nick was easy to work with. I told him what I wanted for my car and he said ok lets do it. Its not a high end car but when I picked it up it was detailed like it was. That meant a lot to me.

Ro
Review №80

Thank you Allie and Andre for making the purchase of our beautiful Audi SUV such an enjoyable experience. Great service, competitive pricing, and a very personal touch made this a super-memorable buying process. Well be back and send our friends too.

Ja
Review №81

Worst dealership Ive ever encountered they cant do a simple oil change correctly. It lead to our engine ceasing up. They had to replace it for free, it took them 2 weeks just to get the job done. We get the car back and a week later the car starts overheating they said 2 cooling fan relays were corroded. We bought the car 3 months ago we had it 2 and half months altogether and after you switch our engine they magically become corroded a week after? Its summer mind you. Complete scam artists. We were told there was no way to know the part was defective. They either didnt check the car out before selling it to us or they knew the part was on its last legs and sold us the car anyway. We were also told 350 plus tax to replace the already defective part. We get to the dealership to get the car back and the price jumped up to 460. They somehow didnt add the tow in to the total. So we get put thru the ringer for 460 bucks over a defective part they didnt care to replace before selling us the car. I hope someone reads this and decides to look elsewhere for a car they dont deserve the business.

Co
Review №82

Worst car dealer ship in New York, WHATEVER YOU DO, DO NOT BUY OR DO ANY BUSINESS WITH THESE SCAMMERS

Je
Review №83

Just purchased a 2013 Acura TL from this dealer - Rich Jr., the sales consultant who worked for me, was awesome. I am not local to the area so all of the work was done before even seeing the car. He was great to work with, shopped for multiple rates to find me the lowest one, and helped make the process very easy for having to drive almost 2 hours to get it. Working with him made the distance worth it, and Id definitely do so again.One negative to give a heads up about: the father, who owns the dealership, Rich Sr., who was assessing my trade-in, was a little difficult to deal with (not very friendly, a little arrogant), but, thats small potatoes if you dont have to deal with him directly. I cant say enough things about the dealership overall. Its obvious they care about delivering on what they do - its evident in the cars they are selling. My TL in unbelievable shape for being 6 years old. Would definitely recommend to someone in the area to check out the dealer if theyre shopping used. Thanks, guys!

Ma
Review №84

I used Superior Auto to import a car I purchased from Canada and they made it super painless. I dealt with Sarah and she was super friendly and professional through and through. I had emailed every import company in New York on the NHTSA list and after one conversation with each I decided on Superior. Couldnt be happier. Thank you so much!

Fa
Review №85

Wonderful people with wonderful service. could not ask for more!!!!

Ja
Review №86

Lynn very helpfully in shop.

Li
Review №87

I had the most wonderful experience at Superior Auto Sales! Richard and Andre are the best, along with the financial staff and mechanics. We were very comfortable, and they made us feel like we were at home! We left with a Chevy Equinox, I loved the whole experience!

Em
Review №88

I went for a test drive yesterday to get a feel for a car I was interested in. Despite being obviously very busy, everyone was very friendly and took their time to discuss and answer all my questions. I didnt purchase from them yet but plan to in the future. Great family run business. I worked with Nick and recommend him.

Fr
Review №89

Superior is the word. Richard is a great person to talk to and great in treating his customers. We are very happy with our purchase and the service we received. I will definitely recommend Superior Auto to all who likes great service and good people. We will definitely be back in the future to purchase another vehicle when its time. Thanks Richard for all your help

Ga
Review №90

First off, I would highly recommend this dealership! Their selection of high quality vehicles from Aston Martin to Dodge is unparalleled in WNY. My salesperson, ALLIE, was over the top FANTASTIC from the 1st minute I walked in until I drove My gorgeous Audi A7 out of the showroom! There was ZERO high pressure, a willingness to negotiate and a follow up during and after the sale. Andre holds the purse strings in the finance dept. Im 61 yrs old and it was the smoothest process Ive ever experienced with ANY dealership....REALLY. They actually bettered the rate I was quoted by my credit union! I could go on but Ill just close with how I started... 5 out of 5 STARS? (Thank you Allie for your SUPERIOR service)

De
Review №91

I had such a friendly experience here with the entire staff, especially Allie! They were all very kind and knowledgeable. I never felt rushed or pressured to make any sales, and I am very happy with the car I bought. I would highly recommend this company!

Si
Review №92

I have never had such awesome service like I received at Superior by Richard and Lynn. They went above and beyond to help me with any questions and issues I had with a car I bought from them. Very family oriented and respectful family owned business

Ch
Review №93

I recently purchased an Audi A6 from Superior and couldn’t be happier. I am very much pleased with the car and the sales process. No one likes the typical car sales process, but I must say that Richard did a great job from start to finish...professional, straight forward, knowledgeable, and honest. This was my first experience with Superior but it will not be my last. Thank you!

Sh
Review №94

Superior helped me find the exact car I was looking for. They made the purchasing process easy by being able to explain each step and piece of paper work in ways I understood. The process was enjoyable due to the A+ customer service of each Dept.

Cl
Review №95

My experience at Superior Auto Sales was above any expectations I had. They were great and treated me like family. Richard was great at guiding me through the process from test driving to financing. I would recommend this dealership to anyone and tell them to ask for Richard because my experience was excellent. He went above and beyond to make sure I was happy with my service and my vehicle. It was a very professional but personable environment and that made all the difference from other dealerships that seem pushy like they just want to make the sale. Andre guided me through my finance options and kept me informed every step of the way, he spent so much time with me and helped me to drive away in my dream vehicle. I will be coming back to this dealership with all my vehicle needs and refer everyone I know.

Br
Review №96

I found a car online that I liked. Before making the trek from Rochester to Buffalo I discussed pricing and trade-in values with Allie. She was friendly and quite pleasant to work with. They made a good offer on my trade and the price of the car I was buying was great. They honored their quotes given over the phone. And now I have an awesome Grand Cherokee SRT. The whole experience was positive, from start to finish.

Sa
Review №97

Amazing service! Sarah Fabrizio assisted us in transporting a car from Florida to Toronto. Every step of the way she was in communication and the car was delivered to us on time without any issues. Highly recommend!

jz
Review №98

Just bought a truck from there, great experience! I delt with Richard the younger one and dude was on point! Super nice and a hard worker. Great customer service and really good people.

An
Review №99

I found the car on Superior website. Purchased via credit card. Went to dealer (165 miles one way) and Allie Izzo had everything ready to complete the transaction. Allie was the most pleasant salesperson I have ever done business with - seriously!! We completed the deal and I was on my way home in less than an hour. While ther I had the opportunity to view the shroom and the service area. Everything looked to be top notch, ship shape and Bristol fashion.I recommend this dealer with zero exceptions.

Hu
Review №100

Very cooperative. I bought a 2011 dodge avenger from Eddie. He was very personal and he was very informed. He said the owner was firm on the price but because they guarantee being at or below market price, we cut out almost a grand. Quick and easy financing and buying process. I came back about 2 weeks after I bought the car for low oil and leaky tires. Joseph was also very personal, cooperative , and informed. He ran through it completely and leveled out the oil, checked for leaks (which there were none for oil or in the tires), and all for free. I am very happy with this company thus far, and give them 5*s.

Information
48 Photos
100 Comments
4 Rating
  • Address:5201 Camp Rd, Hamburg, NY 14075, United States
  • Site:http://www.sascars.com/
  • Phone:+1 716-649-6695
Categories
  • Auto repair shop
  • Used car dealer
  • Transportation service
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–7PM
  • Friday:9AM–5PM
  • Saturday:9AM–3PM
  • Sunday:Closed
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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