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Kroger
3304 Denton Hwy, Haltom City, TX 76117, United States
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Kroger
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Na
Review №1

Terrible store. I tried to refill my gasoline. The cashier (not the machine) refused to take my Samsung Pay payment while I know for 100% sure Samsung Pay works. I refilled my gasoline at other Kroger and the cashiers were very nice and kind and helpful to assist me with the Samsung Pay although many of them told me that theyve seen it for the first time. Samsung pay works almost everywhere at gas stations, bank ATMs, Walmart and all other stotes. Dont go to pump gas at this place. Very terrible experience. Unfriendly and unhelpful cashiers. Reported at 5 PM US Central time on 10/6/19

Br
Review №2

I love my local Kroger. I recognize so many of the employees there. Tina is AMAZING. Shes super helpful and knowledgeable. She will always tell you if there is something on special to help you save money. They always have what I need and almost always in stock.

Aa
Review №3

Temper tauntrams galore in this store. Customer service is great from about 3 employees. The rest of the time it feels like your navigating a insane asylum when asking for help. Never seen so many anger issues in one place. From the deli, meat department, to the cashiers. Glad its closing

Rh
Review №4

Love this Kroger, its 2 minutes from my home and staff is always lovely no matter the time of say or night. Just always an awesome experience and when I need help theres always an employee arouns.to ask

je
Review №5

Very upset that one of our grocery stores is closing it is been there all my life the all we have left now is Aldis here in Haltom City it is very sad to hear that the owner of the building decided to go up on their rent and made it to where they decided to leave I hope that the owner best sit on that building for a very very long time hear that Planet Fitness is possibly leaving as well so that whole complex will be empty except for one little salon. Get there while you can they closed March 17th at 6 p.m. 😭😭😭😭😭😭😢

Ja
Review №6

Nice store. Was short on a couple of things I needed but they are good about restocking. The employees are friendly and helpful. My only complaint is the Free Friday download is not looked after well.

St
Review №7

This Kroger is clean and bright and pretty much what you might expect from a quality grocery store. But what sets it apart is the friendliness of the staff. Doesnt have everything I need - - I need to go to the big fancy Signature Kroger on North Tarrant for that. But its perfectly good for my normal shopping. The app and the personalized coupons they send me are amazing.

Je
Review №8

Its one of the only grocery stores close to my house. I like the low sales prices but the dont always have the products that I prefer. I usually have to settle for second best or second choice products that I really dont want to purchase. I really wished they would have a larger selection to choose from.

Br
Review №9

Been going here since the 70s. Its still the same! You can find some good deals on meat there.

Le
Review №10

Incredibly helpful. always doing everything they can to make sure you get the best service possible. Despite the people above me complaining, the store is clean. the people are nice and helpful. VERY cheap gas. 70 cents off per gallon if you shop enough.

Du
Review №11

They had what I expected them to have. The area seemed safe. Gave 4 stars bc there is room for improvement but it is what you expect a grocery store to be. Pricier than what Im used to but Im sure thats just the area.

Ja
Review №12

Love the staff! I make sure to stop @ all clearance aisles! I also really like the sales & gas prices (especially during the 2x fuel points promotion!)

Mi
Review №13

They have great deals on grocery items. Much better than their competition.

Bo
Review №14

A small and older Kroger but lines are fast and staff are always super nice and friendly. Quick in and out. Love the gas pump always or almost 10 cents cheaper than the rest of town.

Ly
Review №15

I love the bakery because I can stop on the way to work and get fresh donuts and pastries. The staff are very helpful in general. The seasonal promos are also nice.

Je
Review №16

Always helpful and smiling faces. Never over crowded during the weekdays. The only problem I have with them is they are a little pricey on certain items.

Do
Review №17

Employees seem to not like their jobs. Pharmacy staff is excellent! On really big shopping trips I usually go to the other Kroger even tho its farther to drive.

Me
Review №18

They have the greatest employees. I love shopping at this store . Everyone is always so nice and helpful. They really care about the customers . Its just a great store.

Ro
Review №19

The location off Denton Hwy, is a alright store nice courtesy peoples. But the store could use some self service lanes and more space inside. Thank you

ma
Review №20

Just called and asked if the store is closing she said no comment on that?!? Then I asked if they had mark downs she said it regular price on stuff. Ok so they are shutting it down!! 🤯🤬

Pa
Review №21

Great place nice people at the register and customer service and now at self check out and all u need store wise can ask for more

Mi
Review №22

Great prices.... good people, great pharmacy ! Kroger discount card with gas points and a Kroger gas station on the lot ! Also a nice deli! 👨‍👩‍👧‍👦As of February 1, 2019, this sore has self serve checkout scanners.Update as of March 2020. This branch is closing 🙁🛒 ! Next closest is in North Richland Hills, Rt 26 & Glennview Dr.

Ke
Review №23

The people that work there were very helpful & nice. However, the manager was paging for cashiers to come to the registers. In a very arrogant, disrespectful way. There is no reason to do anything like this in front of your customers that shop there. You give respect to get respect!

Je
Review №24

Had everything I needed and was able to get in and out even though they were busy

Cl
Review №25

This weekend was the 3rd time I’ve had expired/spoiled/ molded food. - That makes people sick, others waste their money. That was enough to make me not shop at this Kroger anymore.Original 5Star review:PLEASE OPEN UP MORE THAN 3 LANES!!!! Other than not having enough lanes opened at one time, this place is great. The employees make it great by being so friendly and helpful. Thank You guys!!

do
Review №26

Good selections, but I hate self checkout! I dont want anyone to lose their job because of self checkout. Some older customers, the only human contact they have is at the grocery store...I could go on and on.

P.
Review №27

The only question I have is why hasnt Kroger updated this storefront ? The emplyoees are great, store is kept clean, the outside looks like 1980 ? Whats up ?

Jo
Review №28

Worst Kroger i have ever been to. Very rude staff. Evelyn an employee there is extremely rude and very judgmental towards shoppers and not afraid to show it. After lastnight with my experience I will never go back to this Kroger. I have shopped here for years and will never be returning. Manger didn’t do anything about outrageous employee and other employees were defending their outrageous ms Evelyn. Very rude and extremely ghetto. 0 stars if I could. This needs to be noticed by corporate and needs to be a stop to the way she treats PAYING costumers. I am extremely upset with the way she talked to me especially infront of her manager. Something needs to be done ASAP.

Te
Review №29

I love Kroger as a whole, but this location is a disaster. Employees are friendly, but always overwhelmed. They are consistently understaffed and I have left and gone elsewhere on numerous occasions because the one open line is backed up 15 customers deep. I wont be back.

Fr
Review №30

Great place to grocery shop. Love John (cashier). Fun guy to enjoy talking to while checking out. Only pet peeve i have on Monday mornings dairy is completely empty. No milk eggs some biscuits not even egg white carton i use. Have to go other places to get my products. But i mainly dtick to Krogers. Still best place for me.

Da
Review №31

Friendliest employees. They know us by name. Clean store. Clean bathrooms. Fresh friuts n veggies

Ma
Review №32

Half employees rude. Blocking isles stocking. They would park their carts in 45 degree angles blocking entire isles. Or stand and talk with another emploee. Yes was holiday weekend. The others very helpful. Was total of two baskets in store when we went to get one entering store.

La
Review №33

Friendly staff and awesome sales and mobile coupons! Download their app to get a totally free item every Friday!

Ad
Review №34

It’s bad.....Real bad! I go out of my way to get groceries because this store is so bad. Do yourself a favor. Drive to the Beighborhood Walmart on 26. It’s worth the drive. No headache if you do.

Nu
Review №35

Okay at best at this particular store they are not fully equipped like other kroger stores with self check but if youre not hurting for time them its okay to wait some time in line here the staff are often really courteous and respectful and thats why i makes trips back a least once a week

Da
Review №36

Great, small, very friendly, quick, fast. Beats a convenience store, but not a Big box store. Like a neighborhood walmart, older, but better.

Am
Review №37

The heavier set hispanic lady in the bakery always claims they cant do a cake for me no matter what day or time I come in to place an order... and I come in 24 to 48 hours in advance. This has been on going with her since last Feb....not sure what her problem is but I will NEVER USE THE BAKERY AT THIS LOCATION yesterday was the last straw to tell me no we cant fulfill an order!

Ke
Review №38

Had really good service with cashier John he even ask us if we needed help out real nice gentleman!!

Da
Review №39

Glad they’re closing, I’m sure the managers’ positions are being reassigned, but they deserve to lose them.

Gl
Review №40

Always find what I need. Lines not long. Helpful staff.

Re
Review №41

Disappointed every time I visit. This must be the clearance center for the other area Kroger stores. There are an alarming amout of expired items on the shelves. The produce and bakery items all look like something dug out of the trash. Its on my way home from downtown and would be convenient if it were not such a dump. Is kroger taking advantage of the area demographics, by not maintaining this store like those a few miles north? Send a message people, bypass this location and force the chain to bring this neighborhood anchor up to standard. I wont be stopping there again, until they do!Google, please give an option for zero or negative stars. One star rating is severely overrated in thus instance.

Me
Review №42

I have shopped here for over ten years. That have excellent customer service and great prices.

Ch
Review №43

Great customer service staff is very helpful in find things

Ma
Review №44

Ive been to way better Krogers the one in Haltom is small and never has the veggies I want but the service is fast and friendly.

Ja
Review №45

Love their clearance section! Have good deals, love their rewards program, I get gasoline here, love that theyre coupon friendly :)

Ru
Review №46

This is probably the oldest Kroger (and grocery store) for miles. Because of that the parking lot/stock room/floor/restrooms are not really up to modern standards (looks nasty). I absolutely HATE the remodeled entrance/exit of this store. Service is far better than it ever has been and dispite the length of the lines, they move pretty well.

Ca
Review №47

Its a good store with good staff. They have great selection of products.

Pa
Review №48

They need to shut this store down!! They never have anything you need. The meat counter is a joke! I will drive out of my way to go to the one on Western Center. They have the best meat!!

Am
Review №49

Its convenient, by my apartment. So I go there frequently. Its an older Kroger , so they dont have all of the things that the newer Kroger does, but it still works.

Mi
Review №50

Busy location but they are able to handle the volume well. Close to home and easy to get in and out quickly.

Pr
Review №51

I shop here a lot, usually nice people working there. They seem to care about keeping the lines short.

Jo
Review №52

The produce is always high quality, the employees are very kind, and theres usually a great selection. If they only had frozen shrimp that werent freezer burned, then I wouldnt have to go to the seafood market on Beach st.

T.
Review №53

Average and nothing impressive. Looks sketchy as heck outside but really nice inside. Disappointed by lack of good frozen vegan options. Produce section was noticably bare.

Br
Review №54

Quick and consistent. Prices are higher than most places but it is so quick, many times it is worth it to do.

Or
Review №55

Best Kroger i just dont like one u employs shes rude to all the customers never smiles .

Ca
Review №56

Sweet people friendly great customer service local community love everytime I️ go thank you all

CA
Review №57

I had to bag my own groceries. Seems like morale was down as far as front end employees.

Ji
Review №58

Friendly staff. Good prices. Wonderful service.

St
Review №59

This store needs an update. The one door for in/out traffic is horrendous. Never looks clean. Only use to grab something fast

We
Review №60

Kroger always has great deals on drinks, dessert, and ice cream. Extremely friendly staff.

Ta
Review №61

Ive been coming here as long as I can remember. The 4 stars is based soley on the employees. They are usually understaffed and that store is busy constantly. They somehow manage to be polite and professional and I appreciate that. The store however is the oldest one Ive been to. Kroger needs to put some money into it really bad. Its pretty run down and needs a update and facelift. I hope that happens soon because no matter how friendly the staff is eventually I will get tired of going to such a dilapidated store when there are much nicer ones to go to. Step it up Kroger..

Ph
Review №62

Their self-checkout is a great help...Thanks Kroger!!

Ma
Review №63

Good sale prices..you can find some good deals.

Ma
Review №64

Great produce. Small meat department, but adequate. Shortage of baggers.

Kr
Review №65

I am so Happy with the service I recieved today I wish I would of remembered thr young mans name but anyways I didnt have enough money for my groceries and the cashier used his debit card to pay the 1.08 lol I know its not much but it meant a lot to me! So thank u Kroger yall hired a great person! Thanks Again Sir!

El
Review №66

They never have a very good selection. I have to go to other Krogers to get half of my groceries. It is very old as far as Krogers go. It is long overdue to be upgraded like the other stores.

ma
Review №67

Been coming here since I was a kid theres a lady in the bakery her name is Flor her customer service is outstanding A++

Al
Review №68

The prices of foods and sales are very reasonable makeing it affordable to live by very convenient from home gas station right on spot way to take care of two in one stop with the discount gas card for just shopping at kroger my favorite grocery store

Ch
Review №69

Lost my business Kroger because you dont have enough cashiers. to handle all the customers Im not going to wait 15 minutes in line to purchase some Pedialyte for my sick woman Ill just go across the street and pay an extra dollar because you dont want to hire an extra cashier for $8 an hour

Mi
Review №70

Quick in and out and cashier. Tina helped me save money

Jo
Review №71

Clean and everything is easily accessible. Great digita coupons.

jo
Review №72

Recently remodeled grocery store. Most of the staff are nice and friendly, except for one manager who insisted on counseling one of her clerks, in front of customers, because she wasnt wearing the right color shoes.

Br
Review №73

My favorite Kroger. The employees are very helpful and polite. Been shopping here for 20 years!

De
Review №74

Really convenient but not enough vegan options. Guess thats why theres Wholefoods.

An
Review №75

Good people, just aweful building, and stinky bathrooms. You know what they say, I was thought by another giant retail, What do people think of your store, if your bathroom is dirty. The other day I had to hurry out, the smell was bad!!! Sorry, but, true

Ca
Review №76

Went to the Kroger on Denton Highway (by the Post Office) to pick up a couple of items. Went to the 15 or less checkout .. one person in front of me .. and Rebecca (with attitude and tone) told me there were other registers that would check me out. Seriously!!??? When I looked back at her, she pointed to other registers. If I didnt need the items, I would have left the cart and walked out. A young man monitoring customers in line and available registers told me he was opening register 5 and he would be happy to check me out. I told him the rude person at register 1 told me to go to register 6 or 7. He shook his head and said Please let me take care of you. He also mentioned others had complained about Rebecca. Obviously customer service is not her forte. Thank you Treymane for being so polite when you checked me out. And thank you Thomas for sacking my groceries.

La
Review №77

This place frustrates me because either the store itself does whatever they want or the people who run it are wrong.The times are nerve correct.Check cashing closes at 8 says 9Pharmacy says 9 and they close at 8.Its just frustrating to come here and nothing is open

Ma
Review №78

Even when they are busy they still make an extra effort to expedite the checkout and are almost always friendly.

Ja
Review №79

Theres cockroaches, smells disgusting, its filthy, and expired food on the shelves. Also rude staff.

De
Review №80

KIMBERLY IS SO NICE .WE HAVE ENJOYED STOPPING AT KROGERS .THANK YOU ,CULLOM

Ja
Review №81

Great prices and selection. Employees very helpful and friendly

it
Review №82

A little on the dirty side but still some of the best prices around.

Jo
Review №83

Good selection of organic vegetables. Well kept store.

Ju
Review №84

They dont carry a lot of the items that i use. Even though I am a senior citizen they cater to the people who have lived here longer than my 15 years.

Gl
Review №85

Its definitely not a typical Kroger. The area is ok but Kroger seemed to have abandoned their desire to make this a store of significance. Probably the bbn only thing keeping the store there is the alchohol sales.

Sh
Review №86

Good people and fair prices

Sh
Review №87

Its a good store with good staff the selection due to it being old is very small in all departments.

Li
Review №88

Small selections, poor quality produce and I never get through the check out in less than 15 minutes. The register employees are less than savory. I was one told by a young woman working the register that I was missing out on life. How she came to that conclusion based off my groceries, Ill never know.

ch
Review №89

Old and run down store... But got a good piece of meat tho!

Ma
Review №90

I love the mega sales. They always save me money and I earn fuel points to save on gas. For me thats a win, win!!!!!!

Le
Review №91

High prices in from S. TX, they need a HEB, but other than that GOOD.

MA
Review №92

This store needs to do a whole lot of improving. I will say it is alittle bit better but still has a long way to go. I drive alot further to go to the Richland Hills Kroger. It is always clean parking much better and you seldom ever stand in line to checkout. Really a great store. Wish this Denton Hwy store was the same calaber.

Le
Review №93

Its convenient to my area and the pharmacy is top notch.

Su
Review №94

It is well stocked but kinda small, but I get most of my stuff.

Ro
Review №95

Good check out girls fast and very efficient

An
Review №96

Basic store, customer service is good. Love the kroger gas station.

St
Review №97

Always courteous and willing to help .Always exceptionally fast service

fa
Review №98

Long lines!! Good customer service though. No self check out kiosks.

Jo
Review №99

Can always find what i need and everyone is always so helpful.

Er
Review №100

I usually shop Kroger, just not this location any more since we moved. Today I got a reminder as to why I was going across town to shop at WinCo. First check out lane we stopped at the cashier was extremely rude & hateful when snapping at us with this is a express lane!!!! O.K. my bad the Kroger near where we live now has express lanes and self checkout on the ends of the row of cashier lanes, I forgot, it happens, besides one would think it would be marked Express Lane at eye level not in fine print under the Lane Number! So if you are standing at the end of the stand you CANT see it unless you are 10 foot tall! So off to the next cashier lane we go. We had been. In line for 3-4 minutes when the customer in front of us turned around and said The cashier has been M.I.A. for almost 15 minutes now! I could see why he had not moved to a different lane as he had the belt Full & piled up as high as he could have plus a few more items in his basket. So off we go to the 3 check out stand. Third times a charm right???? NOT! Once we got the chance we started piling up the basket full we had on to the check stand belt. Looked up and realized the last customer and the cashier were both gone. About 5 minutes goes by and they finally return from going to r.egister 1 for cigarettes. Finally it was our turn! With the groceries stacking up at the end of the register stand we realized theres NO ONE to bag them so me and my husband jumped in and started bagging our own groceries! With the money I save shopping at WinCo I dont mind bagging my own groceries. But the only thing I feel like was saved on this trip to buy groceries at Kroger was to their benefit! Next week I will be back at WinCo shopping!

Information
70 Photos
100 Comments
3.9 Rating
  • Address:3304 Denton Hwy, Haltom City, TX 76117, United States
  • Site:https://www.kroger.com/stores/details/035/00694?cid=loc_03500694_gmb
  • Phone:+1 817-838-6974
Categories
  • Grocery store
  • Propane supplier
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Passport photos:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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