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Austin Turf & Tractor
5709 Airport Fwy, Haltom City, TX 76117, United States
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Austin Turf & Tractor

Comments
Yo
Review №1

I walked in needing a belt for my John Deere. Zoey in the front desk happily greeted me when I came in, and helped me find what I needed. She made me feel super welcome and even gave me a tip on how to put it on. She was super helpful and I would definitely come again and also recommend my friends to come here.

Ow
Review №2

Austin Turf and Tractor provided the parts I needed to repair my John Deere tractor mower. Mr. Josh was very patient with the amount of questions, I had. Mr. Josh took his time and explained to me my concerns and give his full un-biased option for me to get my issue resolved.Hands down Mr. Josh and his team are very helpful and professional at Austin Turf and Tractor. I strongly will recommend folks to Austin Turf and Tractor without a doubt.

Ch
Review №3

Mike went above and beyond getting me the tire I needed and didnt charge me freight to get it. Nice job Mike, thanks.

Ch
Review №4

Great service and people

Cr
Review №5

Amazing customer service the branch manager and parts manager extremely knowledgeable!

Tr
Review №6

Justin helped me I out so much. Very knowledgeable!

Wi
Review №7

Horrible customer Service. Did not know what engine was in my unit.. Said they did not have a part.. Called same store back on accident, then they miraculously had it. I beleive if they tried as hard to work, as they try not to. This place would be 5 stars.

Ke
Review №8

Attempted to purchase a mulching kit for my 135 series lawn tractor. The manager sold me a part that would not fit without modifications to the deck. The instructions that came with the part said nothing about modifications. I was told that I could leave it with them for six weeks so they cut and drill the mower deck. I got home and looked up the correct part and it requires no modifications and instead of$130 it was less than$30. I called and had someone check stock to make sure that it was on hand. I went to the shop for the fith time and was told that it was not in stock. Basically I paid$40 for a restocking fee for a wrong part. I will never buy from them again. Manager was arrogant and condescending and basically told me that retail customers dont matter.

Ke
Review №9

Had an issue with a part to my mower, and went in right around closing time. They took care of me for an extremely reasonable cost, along with excellent customer service! They have my business from now on, and I will refer all my friends/family there! Thank you guys so much!

Ja
Review №10

Great job. They understand customer service. I took a tire in from my mower. They fixed it while I waited.....very reasonable price. I will be going there again.

Ed
Review №11

Nice friendly staff. Got my part ordered and in quick.

Sh
Review №12

Zoey and Justin were extremely helpful. Especially Zoey

do
Review №13

First time calling for a part for my John deer mower Justin answered my call and took good care of me had to order part very professional

Sr
Review №14

Justin was very helpful, I would recommend this to anyone

Mi
Review №15

John Deere Tractor Supply and Landscaping equipmsnt and Sthil Lawn care equipment.

Ra
Review №16

They where very helpful and respectful and answer all my ? About the product

Ch
Review №17

Austin Turf and Tractor provided the parts I needed and service required to repair my daughters John Deere tractor mower and did so in a timely and efficient manner.Thanks for your help

Jo
Review №18

The most expensive place of all

Information
6 Photos
18 Comments
3.8 Rating
  • Address:5709 Airport Fwy, Haltom City, TX 76117, United States
  • Site:http://www.austinturf.com/
  • Phone:+1 817-532-9800
Categories
  • Tractor dealer
  • Construction equipment supplier
  • Farm equipment supplier
  • Lawn mower repair service
  • Lawn mower store
  • Tractor repair shop
Working hours
  • Monday:7AM–4:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–4:30PM
  • Friday:7AM–4:30PM
  • Saturday:7AM–4:30PM
  • Sunday:7AM–4:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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