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AT&T Store
1447 N Expy Suite B, Griffin, GA 30223, United States
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AT&T Store
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Vi
Review №1

Corey was Fantastic. He is very knowledgeable and personable. He made my experience great. He really went above and beyond to help me with my needs. I will definitely continue to go to this location. The customer service was stellar.

Re
Review №2

Haley was super awesome helped me with all my issues I had

Bo
Review №3

B”HSo Sarah is Absolutely professional and so kind and is the Best $ales rep/consultant in the Dania/Ft Lauderdale area!!! She is a True /Emet Salesperson!!!!A real Jewel and a Keeper!!Thank you Sarah…Thank You AT&T for hiring such a good quality workers!!Today HaShem🙌Chat sameach SukkotWill be sending all my Whats App Group chats to AT&T ASAP!!🤗

De
Review №4

My Sales Consultant was Cooper. This was my third visit to an at&t store in the past year. My visit today was by far the most productive and professional visit I have experienced to date. Cooper asked about my needs and offered a plan that was perfect for me. Not to mention, it saved me much more than what my previous plan. Cooper was professional and very personable. If you need answers and advice, talk to my man, Cooper.

Ko
Review №5

Amazing experience, really did resolve my issue.

Du
Review №6

Very rude and unhelpful customer service in this location every one of those people that work in that place out to be fired immediately

Zu
Review №7

Thank you Tabi and Shayla for everything today my daughter and I are happy and satisfied. We will be back keep up with the good work. Go see them

Ch
Review №8

The ladies were very helpful!

De
Review №9

Needed a phone...great attendant...polite, willing, patient...got me a phone...wish I could kiss her!

Bi
Review №10

Gave me a plan without explaining anything. Did not offer me insurance

ro
Review №11

This store has the best staff. Very friendly and knowledgeable about phones and services. Will definitely make this my go to store.

Sa
Review №12

I went to this location a few weeks ago, i broke my phone. I thought it was going to be a big hassle, but Trey was super friendly and helpful! He made the whole process go very quick and easy. He was also very polite and patient with me. Highly recommend Trey!!

To
Review №13

Great experience. Trey was fabulous in helping me decide on an upgrade and finding savings from my company discount program. Super supportive staff there too, extremely friendly. My five year old made fast friends with them. Trey was honest and friendly, I really appreciated his attention and expertise. Thank you Trey in making our visit such a pleasure and not a dreadful experience.

Cl
Review №14

First let me put on Record that I am a AT&T associate. With that being said, I was denied proper customer service by my own peers. I walked in to this location to purchase a charger, and requesting a employee discount. I was given attitude and her demeanor was very non-chalant and dismissive and this was after she verified my credentials. If this is the type of service that a employee receives than I cant fathom what type of service she provides to non employee customers. The Employee, Tanisha needs to do better and adjust her attitude for future references.

Kh
Review №15

Cloey was amazing such a down to earth person assisted me with all my problems and was very understanding definitely coming back to get services and will recommend this location to everyone i know

Pa
Review №16

I had a great experience at the AT&T store in Griffin! Tanisha was so kind and very helpful. I will recommend my coworkers and friends visit Tanisha at this store.Thanks for all your help Tanisha I appreciate you!

Ba
Review №17

We had a great experience . We worked with Shayla who was very helpful. I purchased a new phone and she helped me get started with it. She was very knowledgeable and got me just what I wanted. I would recommend her to all my friends. Thanks Shayla.

Da
Review №18

I went to a AT&T Store today for service and was waited on as soon as I walked in. A very nice young Lady took care of my problem in a very Professional manner. She was very knowledgeable and had me out the door in less than ten minutes. AT&T she is a Keeper! David

Tr
Review №19

Great place to go and all of your att need taken care of! The staff is excellent knowledgeable and always willing to help! 5 stars!

Ma
Review №20

This AT&T store has the best service I have experienced in a while with everything going on they answered and took care of every need I had when I came into the store Haley was my rep and she gave me outstanding customer service I will always recommend friends and family to this location

Sy
Review №21

The store by itself with employees were great they really tried but they also couldnt figure it out if that dont say something about AT&TThe company just simply has to learn that the big bosses have to know whats going on at all times but the way its going youre going down sad and all because the right hand dont know what the left hand is doing but I can tell you right now that your biggest problems are in billing and the outsourcing for your equipment to get to your customers if you dont get that fixed youre going to lose cause so many people say the same thing Youve become too big for your bridges the atmosphere was tense to sari the least...

Ha
Review №22

Amazing customer service, reps know their stuff, would def recommend to my friends.

di
Review №23

Just recently became ATT wireless customer who. The Griffin store is near my work. I stop in when I have a problem or just need help getting the most out of my new phone. The tech that I Always try to get to help me is Rory. Rory is so patient, very knowledgeable about his product and the company in general .He is always helpful and anxious to assist. Dont let this one get away. Thank you for all you do.

Ro
Review №24

Trey was super professional and helpful. Very efficient and knowledgeable. I would definitely suggest him to anyone that is considering at&t

La
Review №25

I was helped by Marcus today he gave me great service and showed me something new on my phone to get better service from att

Ja
Review №26

The employees were great at the store in Griffin.But when I called AT&T FIRST they gave me wrong price on a service.

Nu
Review №27

Alfred provided excellent customer for helping me purchase my son’s iPhone XR!!

Da
Review №28

This store always takes care of me and my family. Great staff

Mo
Review №29

Great employees. They’re always helpful!

Ja
Review №30

Trey did a great job and was able to do everything I needed quickly and with exceptional service. He will be my go to for my needs from here on.

An
Review №31

The guy that helped us was amazing. Very knowledgeable, and did everything we asked. He was very nice, and had great customer service overall. His name was Andreus. I know I spelt that wrong. Hopefully someone will correct me.

Li
Review №32

Employee Trey displayed excellent customer service and it was a pleasure to have his assistance

im
Review №33

My experience today was excellent 100% trey was phenomenal came in to pay a bill and ended up with a new phone and saved some money thank you!

Be
Review №34

Nolan is a genius!!!! I had deleted my whole email account and couldn’t retrieve it in any way. He didn’t give up until he found it!!!!!! Gorgeous new store and wonderful staff!!! Lucky Griffin to have ATT here!!!!

Be
Review №35

Shayla provided excellent customer service addressing all my phone needs with speed an excellence.

Su
Review №36

Tanisha was wonderful to work with. Very kind and patient

mi
Review №37

On 2 separate occasions I went in there for something simple 2 different employees and same result both times no one 2 help me just wanted 2 pay my bill but guy was 2 busy on his phone 2 help me and another time the guy was with one customer watching them look at phones no convo or anything simply walking around with him Terri le service lazy is the word Im looking 4 I believe

At
Review №38

Trey was great and easily solved all my problems in a matter of minutes was super friendly

Ky
Review №39

Great customer service & all around great staff!

Ro
Review №40

Both Shai and Haley were outstanding..... best service ever....they really know what they are doing....

Ja
Review №41

Trey was excelkent he was able to solve all my problems was very curtious and knowledgeable and I will be returning there for all of my wireless and entertainment needs

Ca
Review №42

There is always only one person there working. Also the person working is very rude and snappy with customers. I understand being the only person working but its your job at least act like you enjoy working somewhat.

Ja
Review №43

SHAYLA BARBER IS A GREAT REPRESENTER FOR YOUR BRAND... VERY HELPFUL & ACCURATE...

Da
Review №44

Wenr here a few months ago and they converted me from Verizon to AT&T. Much better plan that was far more reasonably priced, and the staff was very helpful. Shae was very helpful and somehow managed to help me and 2 other people all at the same time! Im not the best multitasker so it blew me away! She was very quick and extremely patient. If I lived closer this would be my store of choice, but im closer to the Mcdonough location. If you head to this location ask for Shae! She was great.

Je
Review №45

This is the worst place to buy or upgrade your phone they will offer you a deal then take it away stealing your phone because u can get it back the manager is rude and will not work with you and will not give her bosses information to complain about her

Da
Review №46

Tanisha and Team always take care of me!

Ja
Review №47

Thankful that these guys are still open and helping any issues or concerns I have.

ch
Review №48

Came in to get questions asked and was in and out in less than 10 minutes, the associates were very helpful and even wrote down and explained my options.

De
Review №49

Came in to help with my phone Nolan was amazing I really recommend this guy.

De
Review №50

Mikal takes his time explain to customers their plan and features. He gives excellent customer service. The other associates go by his leadership.

Ms
Review №51

I had a wonderful time with Darrian, and Nolan. They were very attentive and helpful, as they are every time I go in.

jo
Review №52

Had a great experience with Shai,Shayla and Nolan....will only go to this location from now on...had multiple issues created by phone customer service, they fixed all the issues and did it with a smile...thank you so much for your great service.

An
Review №53

The manager Seth was super nice. Helped transfer all my contacts for me. Grade A customer service.

Gr
Review №54

Great service from Seth. He took time to explain ALL my options and then followed through with a cheerful and professional attitude 👍

Ke
Review №55

The staff is very helpful and informative.

Fe
Review №56

Trey shows exceptional customer service

De
Review №57

This group is not only professional, but also able to be personable and empathetic with you. And will do all they can to get you taken care of!

FA
Review №58

Great staff and a one stop shop for all your AT&T needs !

Da
Review №59

All employees were extremely friendly and helped me resolve my issues.

Tr
Review №60

Great parking and friendly staff. Awesome to deal with.

Br
Review №61

The service there is really nice, and very helpful.

As
Review №62

Tried to return at item bought at store they were out so.it got shipped. Associate failed to.mention the case did not come with tempered glass so i wanted to return it. Needless to say they didnt want to help after waiting 20 min just referred me to call att online when the packing label clearly said return to store for refund . I called corporate so they could sent me a label to send it back since i will NEVER return to tnis store again..

Du
Review №63

Fast and friendly customer service in and out less than 10 minutes

Pa
Review №64

These people always go above and beyond, but youll probably have a wait to be served. It is worth the wait!

De
Review №65

Slow service

GE
Review №66

I dont understand how a rep on the at@t on the phone gives you a different price than the rep at the store are different

Pa
Review №67

Really good at taking my money

Ti
Review №68

Great location,very helpful staff.This is the best location.

An
Review №69

Great service!!! And very helpful

Rh
Review №70

Employees need more training

Ta
Review №71

Very helpful nice people

Bo
Review №72

Got ripped off!!

An
Review №73

The 2 workers had no clue on how too help us or the customers in front of us. AT&T has no technical support in their stores but yet they will take your money for a sale. SMH at AT&T

We
Review №74

Was with my mom..they helped on what she needed

Mr
Review №75

I like the fact that its kinda set up like an Apple store.

ED
Review №76

Paying my bill

JD
Review №77

Expensive

Dy
Review №78

Decent

Ma
Review №79

Great Customer Service

De
Review №80

Slow

Da
Review №81

Terrible customer service

ti
Review №82

Sucks

Information
22 Photos
82 Comments
4.3 Rating
  • Address:1447 N Expy Suite B, Griffin, GA 30223, United States
  • Site:https://www.att.com/stores/georgia/griffin/113219
  • Phone:+1 770-467-9901
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Satellite communication service
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
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