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Big O Tires
8151 E Arapahoe Rd, Greenwood Village, CO 80112, United States
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Big O Tires
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Ab
Review №1

This Big O Tires did an amazing job fixing my damaged tire. My car was showing that I was losing air in one tire. I checked my tire and found that there was a screw. This was around 6pm, when most tire places were already closed. I called Big O Tires, and they said they could definitely help me before they closed. I brought my vehicle in and they inspected the tire. They did a great job and were very quick. Thank you!

Sh
Review №2

Jeremy was pleasant. His customer service is impeccable! Kudos to him. As for the work preformed I left with a transmission problem that I did not have upon arrival & have never had this problem. New employee chose oil can & now car does not change gears after leaving. Paid for a $88 oil change & now have to get a new vehicle.Only go for tires & no further work.

Mi
Review №3

I recently had a flat tire from something I ran over on the road. When I called this store and asked if they could patch it, Will and Jeremy we’re very helpful. I was able get my tire patched and returned within 24 hours, they even put it back on the car. The customer service was great and Ill definitely go back to this location in the future.

Tr
Review №4

We had a nail in our tire and they said they patched it. We left and had to come back because it was losing air. They said it was our sensors and put more air in. We drove to Colorado Springs and it was losing air the whole trip. We sprayed the tire and it was bubbling where it was losing air. By the next morning our tire pressure was at 16. We had to have someone come out to put air in our tire. Now were off looking for a new place to fix it correctly. Well never go back to this shop again.

Ka
Review №5

6 stars, Jeremy is the best! Super friendly, quick, patched a hole on a weekend with a skeleton crew right before they closed. Excellent customer service, highly recommend.

Br
Review №6

First Jeremy Dusho the assistant manager was awesome. He not only took great care of me, but I saw him doing a great job of running the show and taking care of all the other customers. So I went out to my garage and my Thing had a flat. That darn Thing! I put on the spare and took that Thing over to Jeremy and Big O. Jeremy came out and said what is that Thing, and I said exactly. We then had a small Abbott and Costello whos on first moment and then he took the tire in and said he would call me when done. Short time later I took that Thing back to him and we were all set. Great place and even better service. My Thing thanks you for great customer service, and says get your mind out of the gutter.

Sh
Review №7

We’ve been repeat customers here for many years. Everyone has always been super knowledgeable and friendly. They know exactly how to assist you with tire questions and are upfront and honest. I highly recommend using this facility for any tire needs you may have.

Jo
Review №8

Got stuck in Denver With a flat tire ( live in Colorado springs) was a few blocks away from this big o. It was almost closing time on Sunday evening and not only did they let me know would get me taken care of, they stayed 45 minutes past their closing time when they ran into a problem with the tire! Can not recommend the guys here enough !

Do
Review №9

Always use the store on Arapaho. They always help me with all my tire needs no matter how big or small. My tires are an odd size and they go out of their way to get them for me. Love this place. Ask for Will and he will get the job done. Thanks Big O

Na
Review №10

They have taken good care of me for years good group of guys at this location quick and very friendly. They are always trying to give you a good deal

Je
Review №11

Moved to Colorado recently and didnt have any idea where to take ours cars for tires and/or service and the thought of going to the dealership was daunting. We happened upon Big O Tires on Arapahoe Rd near I-25. Jeremy, Will, and the entire staff are amazing. We call them for anything that is happening with our cars and they always get us right in and are so conscientious about their work that nothing is left undone. And, they are the most reasonably priced place I have ever gone to. I just cant say enough wonderful things about them!!

Jo
Review №12

Big O Tires in Greenwood Village is amazing! The employees here are all fair and willing to help as much as they can. Jeremy and Will are amazing to work with! Tim also was great at this location, but has now been promoted. Look no further and trust them for all your car servicing needs! Thanks team!

Ti
Review №13

I am from Minneapolis and had some tire issues on the way to Denver area. Once we arrived at our destination I immediately started calling around, and had the good fortune of getting in-touch with Big O Tires, and more specifically Jeremy @ BOT. Jeremy not only was incredibly pleasant on the phone, he was just as pleasant in person even though they were pretty busy and short staffed. Jeremy and team diagnosed and fixed the issues on my vehicle in a very reasonable amount of time, keeping me posted along the way. If I could give a higher rating I most definitely would. Thank you Jeremy and team…I truly appreciate you getting our Honda Pilot taken care of.

Ja
Review №14

I made an appointment online for new tires on my wifes car over a week in advance. After receiving the appointment reminder email and driving her car into work and then dropping it off at Big-O I had a co-worker pick me up. Shortly after I was back at work they called and said they didnt have the tires, they had them in a different size at another location but didnt have a driver to pick them up. I had my co-worker take me back to pick up the car and take my business elsewhere. Ive had good experiences at other Big-O locations but someone at this location (8151 E Arapahoe Rd. Greenwood Village, CO) is obviously not doing their job. My co-worker had a similar experience here a week prior.

Sh
Review №15

Jeremy and all of the guys that I have had help me at Big O have been amazing! Mike helped me with new wheels and tires on my Wrangler when several other car places wouldn’t even help me. Then I was quoted a huge number for fixing my heater from another location when I should have just gone to Big O in the first place. Walking in to a place to get your car worked on (as a female) is a bit intimidating but Jeremy and everyone else were kind and helpful and fixed my Jeep right up! I’ve learned my lesson, I’ll never go anywhere else.

Ti
Review №16

Good morning,Thank you for your help. Jeremy went above and beyond to make sure my truck had the proper accommodations.You will see our business again!Thanks again

Bi
Review №17

Dan and Will are phenomenal! They gave us excellent customer service. I wish they could be at every Big O’ and every tire shop. We had a tire emergency (we’re traveling from out of state) and they got us in ASAP and got us a great deal on four new truck tires. I don’t know what we would have done without them. And then they followed up later to make sure we were satisfied with our tires and that they were good. Super friendly, fast service. If I could give more stars I would.

Re
Review №18

Will took great care of me! Easy and awesome service.

Ma
Review №19

Will, and all of the guys for that matter, over at Big O Tires in Greenwood Village are very helpful and educational. They try and make things work based on what you need, and they are never pushy. I highly recommend them for any of your vehicle needs!

Ju
Review №20

Easy process. Done when promised. Good communication.

Th
Review №21

I have had the pleasure of working with the pros at Big O in Greenwood Village for over 15 years. They ave taken care of all of our vehicles foreign and domestic. I have found them to responsive, timely, competitive and most pleasant. I can recommend them without exception! Tom

D0
Review №22

Daniel was very helpful with getting us in and helped in a split second. Got us a quote on the vehicle damage and was able to help us identify as well as fix all mechanical issues with the vehicle. We have a 15 hour drive back to Indiana and we appreciate Matt for making time to get us in on a drive up and get us back in the road in a short period of time! You guys are awesome BIG O Tires. Also we were offered cold waters when it was very hot outside!

Tr
Review №23

Jeremy took great care of me. I was a first-time customer and he balanced my front tires for free when I asked to pay for the service! I will definitely be a repeat customer and recommend them to others. That was for my personal vehicle and they have now earned my business for our commercial fleet of service vans.

Jo
Review №24

Was very impressed with the service here. Both Jeremy and Niles were incredibly helpful and honest about what needed to be done. I will certainly be back for all my tire needs in the future!

Ke
Review №25

Jeremy did a tremendous job. While answering phone calls right after the other, assisting patrons entering the store, and solving problem after problem, he remained kind and courteous the entire time. It was impressive to watch and and his customer service exceeded my expectations. I’ll definitely be coming back!

Ku
Review №26

Great customer service! We have been using Big O for our tire needs for years. Just today I had a bad leak on my work truck. I took the tire in and the guys fixed and patched it an hour.Thanks again!

Ty
Review №27

Went in with them closing in 10 minutes and Daniel went above and beyond and stayed late to fix my flat. Also gave me a quote on new tires. Will be back on payday. This store is amazing. Best customer service I’ve experienced

WY
Review №28

Super friendly and quick service. I came in with a blown out tire and they estimated that it would take an hour and a half. They had it done in 40 minutes! Definitely going to give Big-O my business in the future!

K
Review №29

On a trip halfway across the country, we picked up a nasty metal piece in our Toyota tires. Big O tires was open on Sunday with a great team of professionals! We can’t thank them enough for their professional, top notch expertise! Thanks so much!!!

Re
Review №30

They were the only place in town able to squeeze us in on a Sat to mount a tire onto a rim for us. Great service and thank you so much!

Da
Review №31

I arrived in Denver from Loveland with a flat tire that was fairly beyond repair on a Sunday afternoon, and they were able to get me set up with 4 new tires in about an hour and a half without notice on a Sunday afternoon. Thanks for coming in at the right time guys.

Jo
Review №32

Jeremy was a major help and a life saver!! I came in right before they closed with a flat tired and they were able to take care of me that same day! Would recommend this Big O Tires to anyone who is looking to upgrade or fix their tires.

Jo
Review №33

Will took care of my needs. Great service!

Je
Review №34

There are not enough kind words in the world for this location. I had a potentially emergent situation right before I was about to drive 4 hours back down to New Mexico. These guys got me in right before closing, checked out my car, sat down and talked with me about the issues and my options, and its honestly the first time I have felt spoken to like a human and not a woman at a car shop. Not to mention, when I came out to get my car and head home (the repairs could wait safely), one of the men I spoke with (I only got Neils name!) was filling my wiper fluid because he noticed the light was one. Definitely always go with this location whenever you can. Thank you!

Fr
Review №35

Quick, courteous, and professional. I couldn’t be happier with their service. Jeremy is the best. 5 stars

Sh
Review №36

Daniel and all the gentleman at Big o were so helpful and polite. They took me to work while they finished the service on my vehicle. Great service and great people. Thank you!

An
Review №37

I had a great experience here at Big O tires! I drove 70 miles and had a flat. Big O has road side coverage under their protection plan and I was able to have someone put my spare tire on. They covered my tire under warranty! Andrew Rodriguez looked at it. He was fast and efficient!Thank you for your help!Antonyl

Jo
Review №38

Great service! Came in close to closing time with a big screw in my tire. Despite being very busy, they squeezed me in and fixed the tire while I waited. Definitely will give them my business in the future!

Ha
Review №39

We took our vehicle here for a simple oil change. Our first trip after the oil change, we drove on I-25. Within a few miles the entire engine compartment started smoking. We pulled over immediately and noticed that the Mensa employees at Big O never put the oil cap back on!! So we walked to the nearest auto parts store and purchased a new oil fill cap and a gallon of oil. I also had to take 2 hours off work. I called Big O to let them know. They said they would look at the vehicle to make sure everything was ok. They looked at the vehicle and said they couldnt find anything wrong (I doubt they would admit it even if they did). They didnt even offer to reimburse me for the oil and oil cap we had to purchase. If they were truly dedicated to customer service, maybe they could have sincerely apologized and given me a free oil change it something.....but nothing from them. I will be taking my business elsewhere. They lost a long term customer over $40.

Br
Review №40

Ryan took care of everything we needed! Great service!

Ch
Review №41

Daniel and Will take such good care of you and your vehicle! Theyre there to share their expertise, and dont push you to repair/purchase anything you dont need! My company has been in business with them for years! Thanks guys!

Ni
Review №42

Showed up a half hour early for my appt and Will was able to get me in right away! Ryan was very quick and efficient in getting my oil changed as well. I will be returning in the future.

Je
Review №43

What a great experience! My battery died in my relatively new car. The dealership could help me in a week. Big O had me in and and within no time and were very professional and helpful.

Ta
Review №44

Great customer service, fast response time and caring staff. There are about 5 Big O Tires located near my house but I chose this location based on the quality I thought I would recieve and damn was I right! Thank you so much Big O Tire. Jeremy youre the bomb

Bo
Review №45

Jeremy and his team were awesome. Even though they were shorthanded they made sure every customer was taken care of properly. They had great demeanors and dispositions and I would recommend their location to anyone reading this post.

Br
Review №46

My wife and I have brought our 2017 Jeep Renegade to this location many times, and have always been pleased with the service we receive so we will continue to come back!

Am
Review №47

I really do love this location. Every time I come here they always take care of me. I recent got a new car and ended up getting a flat due to construction in the area. So frustrating but Daniel and his team got me in and was able to repair the flat. Thank you guys so much for everything!

Ro
Review №48

Outstanding experience with these guys! Jeremy help me out as a walk in. Great service had my tire fixed very fast. Was also very knowledgeable in upgrading my tires and finding the perfect fit for me. Highly recommended!

An
Review №49

Jeremy at Big O Tires is as good they get. Great customer service. Gives you accurate times with work completion. Will definitely use Big O tires again.

Je
Review №50

Daniel was awesome, super helpful and quick! I stopped by only 40 minutes before closing for a screw in my tire. Even though they were extremely busy, my tire was patched and I was on my way in no time. Highly recommend!

Gl
Review №51

I should have come here in the first place. After going to the dealership twice for a leaking tire, Big O discovered my tire wasn’t patched correctly. They patched it at no charge, which was awfully kind. Great manager, polite, friendly, as well as the other employees. Thank you!

Sc
Review №52

Will and his team took great care of me. In and out in less than an hour and the tire is holding up great!

Sc
Review №53

The whole team was terrific. They went out of their way to fit me in to fix my flat tire. They couldn’t have treated me better or faster. They were beyond fair. My go to place for car repair now. Thanks Scott

Se
Review №54

My experience with these guys here has been as painless as can possibly be. Having your vehicle in the shop can be stressful but Jeremy was a great help when my car needed a tow and new tires all around and helped me out by offering the Acima Credit option so the bill didnt break my pocket. Recently needed a new fuel pump for my Nissan Nismo model and Will picked the part up himself to make sure the job would get done. They work with you and Id highly recommend this location. (Theyre so good that i had my car towed to them all the way from Aurora!)

Ro
Review №55

Been going here for years. Good and honest service.

Jo
Review №56

Came in this morning at 7 am with a nail in the tire. By 7:45am, I was back in the road with a fully repaired tire. Great service. Very friendly and professional staff.

Br
Review №57

I came into Big O Tires thinking I had run over a nail in the car I rented for the week, but found out that there was a weight pressing against the tire that was letting the air out. (Not my fault) They got me right in and didn’t even charge me for the service! They were super friendly and professional and I can’t thank them enough for helping me out!

Vi
Review №58

Niels and the team are helpful, sincere and honest. So deeply appreciated. Thank you!

Ry
Review №59

We were in a rush and had a flat. Jeremy got us in and out quickly as possible on a very busy Sunday. Excellent service and highly recommend!

Tr
Review №60

Big O on Arapahoe was super helpful. We had a nail in our tire and they did a great job fixing it quick so we could get back on the road on our trip back to Chicago. Thank you!

Am
Review №61

The service was awesome! They patched up my tire quickly on a busy Sunday.

Ay
Review №62

Will and Jeremy were amazing I need my car back by a certain time they promised me the work would be done a that it was thanks so much for your speedy and professional service

Mu
Review №63

Amazing customer service came in to get my spare tire taken off and my regular tire on, they did it in minutes no charge and were very nice about it! I will be back for more work! Love Big O!! Shout out Justin!

Ca
Review №64

Big O has consistently been a great place to take my car for minor repairs for years. I got a flat tire in my brand new snow tires and was expecting to have to just replace the tire. But they inspected it and were able to actually repair my tire. Saved me a ton of money and were genuinely just great guys not trying to rob me blind. Tim was helpful from phone to finish and I really appreciate it. Good reason to keep this place as a regular.

Lo
Review №65

I love this particular Big O location. The staff are always friendly and accommodating, and I feel like I can trust them. While other locations have given me laundry lists of items that they think I should repair, I feel like these guys are honest, telling me only what is absolutely necessary, and also understanding that my budget needs to be considered. I love the complimentary tire rotations; today, they also installed the air filter that I brought in for free. I will definitely continue to be a regular customer here, as long as I remain in the Denver metro area.

Du
Review №66

Jeremy and Mike did a great helping me buy 2 tires. Both know their business. In and out quick

Mi
Review №67

Picked up a screw in my tire. Tried to get it myself and hissing air. Will got me in and fixed it up same day. Plus, he’s bilingual! Excellent service.

Mi
Review №68

I had a flat and put on the spare fairly quickly, gave a call to the shop to see if I could drop off. It was close to their closing time, but they were more than accommodative to wait for me to drop it off. Patched the tire the next morning and was on my way. Great service and will definitely be back for any future tire needs! Thank you!

Br
Review №69

Will took care of me a few. The service is great and we will be coming back

Li
Review №70

We were on a family trip to a wedding and got a flat tire. They were so busy, but were so great and got us in right away so we could get back on the road with the 3 kids. I highly recommend this store!

Ol
Review №71

The best place I come here all the time they are always thorough and fast and so nice

Tr
Review №72

I moved to Denver in the last 10 months and needed break service right away... Tim and the whole staff at Big O were professional and timely! Since then I have had more service and every experience is consistently amazing and I am so grateful to have a team I trust with my vehicle! Thanks so much for your service and I would highly recommend to anyone!

Je
Review №73

These guys are awesome! So nice and helpful. I won’t be buying tires anywhere else.

La
Review №74

Had a nail in back tire. They got me in on a busy Sunday and got me back on the road quickly. Very professional, courteous and efficient!

Ja
Review №75

Came in for a flat on my tire. Big O’s was able to repair the tire and didn’t charge me for the repair. Very impressive service…got a customer here for life!

Do
Review №76

They were extremely professional and got straight to the point. We are from out of town and said they would finish our car even after they had closed. They gave us waters while we waited. Definitely recommend.

Ca
Review №77

BEST SERVICE EVER! Great people and they work quick and get it done right!! I recommend and I’m definitely coming back here.

Ch
Review №78

Super fast and friendly people. They patched up my tire for free, just because. Awesome place!

Ma
Review №79

This was my first time going to Big O tires. I had a flat tire and within a short amount of time they fixed my tire. They were friendly and made the process smooth. I would go back and would recommend going to them for anything tire related. Thank you!

Ka
Review №80

Woke up to a flat tire this morning and took it to Big O as soon as they opened. They got me right in and Will took care of it and got it patched up quickly. Thank you Big O!

Le
Review №81

Came in just before closing with a flat, and the guys managed to set me up with a brand new set of 4 in under an hour. Very helpful!

ke
Review №82

Will Cancanon was amazing! Had my car in an out in no time at all for my trip, hands down best Big O Tires experience Ive had!!!

Ed
Review №83

Great shop. They are thorough and detailed. Took the time to be clear about what is going on with my car, what my options are, and how they would go about it. I mean how they would both in a business/parts/labor sense, and a personal sense, my interests > theirs, what would they do in my shoes, cost balancing, etc.. I really appreciate that.I worked mainly with Tim, he treated me like family. Better than. Not hyperbole, long story. Super kind, worked above and beyond in my best interest, including when concerning other shops, got to the bottom of every part of my car, and now its in the best shape in years. Tim rocks.

Za
Review №84

Daniel and his team were fantastic. Walked in first thing in the morning with no appointment on a Sunday and they were able to get me out by days end. Not to mention they were the only place I could find open on a Sunday! Daniel and his team did an excellent job!

An
Review №85

I came into Big O tires in a pinch. Needed a lot of work done and Daniel came through in the clutch for me getting everything done within a few hours. I would recommend coming in any issues you have. Very thorough and professional.

da
Review №86

Had a tire issue on my truck on Sunday. They took care of us quickly and handled us with care. Won’t go anywhere else for our tires.

Ha
Review №87

This Big O Tires had an amazing service. Unfortunately they had a power outage in the middle of the day. But they were able to squeeze me in with the backed up day. I’d highly recommend going here!

Ra
Review №88

Most awesome crew. Very good at inspections. Was on road trip and they made sure I was safe. Great job Daniel and the crew at this location.

Ta
Review №89

This place had my car for three weeks and kept calling me (while it was in the shop) with NEW problems that needed fixing. They ended up charging me nearly $6000 (I couldnt afford the final payment, so I had to take a half-broken car back home). Dont use these guys. They take advantage of people.If I could give this place 0 stars I would. I wrote a really long review, but it exceeded the character limit so Ill summarize. In short, they kept my car for nearly three weeks in total because after the first $1,870.61 charge (where they replaced my tires, changed my oil, and replaced my back brakes -- I went in because my check engine light was on, by the way), my car was leaking oil EVERYWHERE. When I brought the car back in, they told me they would fix it if it was their mistake for free. Obviously it was their mistake. It was not leaking before? Then they charged me $1,258.40 telling me it would be ready in five days. They kept my car FOR OVER TWO WEEKS and did not call to give regular updates. When I finally called the FIFTH TIME to get my car, Jeremy told me it was ready, and then Will called me minutes later to tell me there was ANOTHER problem that needed to be fixed at the tune of $2,900. I had to go get the car because I cant afford that, and it is completely undriveable. They have ruined my car, and I havent used it in over two months (this happened in March 2021). To say I am distraught and devastated by the disruption caused and the fees incurred at the hands of Big O Tires doesn’t even graze the surface. I would like my money back, and I would like my car fixed. This is absolutely unacceptable. AVOID THIS PLACE. Oh also? Weve been using this Big O Tires for DECADES, and they have had the business of my entire family and friends -- all of which have vowed to never go back because of this experience.

Me
Review №90

Fast service, friendly staff. Repaired my tire in no time. Good local shop.

Ka
Review №91

Excelente service. Jeremy is the best! Thanks guys

Ch
Review №92

Did a great job repairing my flat! Highly recommend coming here for any tire repair

Ke
Review №93

I’ve had an awesome experience at this Big O every time I’ve come here. I was working with Brian today and he was absolutely outstanding. I had concerns over the car leaking oil and a low pressure light. Not only did he take the time to walk me through every piece of the maintenance, he also explained to me what was causing each of the individual issues. I will absolutely be back for my next service. Thanks for the great experience Big O and Brian!

Ad
Review №94

Justin was extremely helpful and honest! He got us taken care of quickly and didn’t try to sell us on anything we didn’t need. We will be coming back!

Cl
Review №95

I was getting ready to leave town for a funeral. All stores in town closed except your Greenwood Village store. You were completely booked up but Daniel got me in. An outstanding experience on a difficult day. Kudos to Daniel and Big O. You got a new lifetime customer

Ja
Review №96

I was taken care of so nicely and rapidly. It was an extremely good experience. Jermey was super nice, very helpful, and communicative They were super efficient and I was in and out of there with new tires in a timely manner. Customer service skills are beyond outstanding. I definitely recommend this shop!!

Ma
Review №97

The whole staff is so friendly and helpful! They always work efficiently and take great care of me and my car :)

Jo
Review №98

Will from Big O was professional and courteous. He helped me out with a gash on my tire and saved the day. Replaced the tire and got me on my way. Thanks Will.

Ch
Review №99

Amazing service! Jeremy and Daniel are the best! My tire blew and they managed to handle my issue and get me back on the road in less then 30 minutes!

El
Review №100

I have an older vehicle, and Big O has always taken great care of me!

Information
19 Photos
100 Comments
4 Rating
  • Address:8151 E Arapahoe Rd, Greenwood Village, CO 80112, United States
  • Site:https://www.bigotires.com/location/CO-GreenwoodVillage-80112/006240?utm_source=google&utm_medium=maps&utm_campaign=google+maps
  • Phone:+1 303-267-0055
Categories
  • Brake shop
  • Auto tune up service
  • Tire shop
  • Car repair and maintenance
  • Mechanic
  • Wheel alignment service
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:9AM–4PM
  • Sunday:7AM–7PM
Accessibility
  • Wheelchair accessible restroom:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
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