The young ladies who work here are so helpful, and take the time to help you with their awesome knowledge!!!

LOVE them:) been to various locations across town but THIS store IZ mi fave!Its cute & petit, all the stores- always SO clean & well organized, but this one, its the staff which makes it SO special:D mz eme- thanku SO much for all ur product knowledge & service-- u R a ROCKSTAR!p.s. i am a big fan of the kokie nail brand-nontoxic, cruelty free and lasts a good week (5-7days).

Most importantly i found what i was looking for. The store was small but well stocked and organized. Cashier/sales person was also helpful. I was in a hurry n got it done pretty fast which was perfect.

Went in to look for some color-depositing shampoo and a lovely lady named Tuscany helped me find that plus gave me excellent recommendations for giving my hair really cool colors. She also suggested a bleach that didnt make fry my hair with a hair mask that already makes it feel much healthier than even before I colored it. She was so friendly and gave really good advice after asking what I was going for. Will be going back JUST because of Tuscany!

I went in to grab It’s a 10 products and got some fabulous recommendations from a fellow blonde. She was amazing and I left with so many new finds. She knows her stuff and her hair looked like it was out of a fashion magazine. It was such a pleasure to meet someone that knew about hair products and raved about them. She is a true gem & I highly recommend this place.

The heavy set girl that wears a Drew Carey show amount of make up (Mimi) has gone out of her way (shes gotta be late 20s, early 30s with dark hair) for a second time to give the worst customer service around. I will be returning to the location for her name so I can send this to corporate.I was in line behind my sister, when we were waiting for her order to finish, the female mentioned above looks to another person behind her and asks if she has cash or card. When she mentioned I was also waiting to pay separately and I was ready to go, they ignored her. When I mentioned, after she finished an order before the other machine was finished with my sisters order, I was still ready and next.. they ignored me again and took another person behind me. I ended up putting my things on the counter and was visibly upset, they still continued to pretend they were in elementary school and ignore the fact they refused to cash me out and took 2 other customers because the first register was frozen. I am sick of this woman. Me and my sister and my cousin go to Sallys all the time but we will put in the extra 4-5 miles next time before we go back to this location.

Good selection, very friendly staff and never too crowded. I gave it a slightly lower review because many times while shopping here I feel slightly over helped, like every 3 minutes someone asking if I am finding everything ok, which I know is because of their constant struggle with theft at stores like this sadly, but it can get a little overdone. No ones fault (except the people stealing) and I still recommend them, just something to be aware of if ur someone who prefers to be left alone while shopping.

The manager here is amazing. She is knowledgeable, friendly and makes sure you know what to expect. Wont go anywhere else!!

I shop here quite a bit, I am a licensed Cosmetologist, generally they have what im looking for. HOWEVER no matter who the staff is I get followed down every isle and around every corner like im a thief. I am a 44 year old woman and that makes me EXTREMELY offended and uncomfortable. Either have your employees tone it down, or use your cameras thats what they are for.

Was with my wife she was being helped by the blonde chick who I think was the manager, every recommendation was the most expensive thing in the store when we tried to shop without her assistance it seemed like she was just following us around we ended up just ordering online where everything was much cheaper

The woman who owns the shop is amazing. Shes so kind and extremely knowledgeable. She helps me out every month I stop in to buy color. She helps you find deals and what will work best for you. Shes awesome, her staff is wonderful as well. Grateful she keeps me from destroying my hair on my own lol. Will tell everyone and be returning always

Went in today to pick up one thing but I ended up buying five. James was awesome, she took me around to find the things that I needed.I WOULD recommend them, Im going back because theyve always seems to be very helpful.

Awsome experiences. Was not sure about just about anything and felt feeling alot better and more informed on what i wanted to do. :)

I came into the store to buy hair extensions which I’ve never done before and Grey and Aubrey were amazing. They helped me pick out the best choice for my engagement pics and wedding, matched my hair and took time to explain how they work to me. They were very complimentary and friendly, one of the best shopping experiences I’ve ever had!

Very convenient for all my hair/ beauty quick needs. The staff is friendly and helpful! Thank you for your service in this community.

It’s so reassuring when you talk to the staff knowing there able to answer intelligently about the products . Hasn’t always been like this. Finally they have a great manager!!

It was obvious that this was the employees’ first job. I arrived at 6:53pm on a Sunday. I opened the door where all of the employees simply said “Nooo” in a snotty tone. Able to form a sentence, I inquired if they were closed. They simply glared at me. Retreating back to my car, a gentleman also attempted to exchange currency for products. In the 60 seconds between our two arrivals the employees locked the door. They then had a what looks like a frustrating exchange between pointing at the hours of operation and peeling off a new sticker insinuating an earlier closing hour. If their winter hours were changing that evening to 7 PM, fine. But they still had several minutes to make a sale. They had no clue about customer service. I am a high school teacher so I have very thick skin for teenage attitude. I am writing this in the hopes of manage managerial correction.

I got superb customer service and professional advice from Wendy and Cheyenne!! I couldnt be happier with Sallys! The products are excellent, and the people are even better!

This location is an absolute nightmare to shop.....good grief....the employees are absolutely incompetent and illiterate...especially the very old manager who has run this store for the past 10 years....in addition to having absolutely no knowledge of their products, they start mopping the floor 45 minutes before closing and seriously have a cow if anyone shops within an hour of closing....I have shopped at this location so many times that I now walk/stomp/ to get what I need..who cares about the wet floor...one must behave rather rudely to these employees and believe me...they dont care. Please, if you are looking for hair extensions/products....shop at The Beauty Warehouse in Aurora (yes, I know...bad area but sooo worth it) and kick this nightmare store to the curb....NOT worth it to shop at this location!!

I love all the employees! They are always so kind and so helpful!

The girl had ordered but i didnt want to wait for the color i was hoping for. So she found a store that did have the color. They honored my card too. I appreciate them.

Arrived at the location an hour before the store was closing only to be scolded by the elderly woman who was standing behind the register. She seemed rather annoyed that I had a few questions regarding some of their products, albeit it is her job to help customers, right? After waiting roughly ten minutes for her private phone conversation to end regarding taking vacation time, she very rudely told me that whatever questions I have are clearly marked on the tags next to the items. This was not a very welcoming experience, and I was completely offended by her tone and disrespect. I will not be returning to this store!

Went in for more supplies and walked away with much more than that. Thanks so much,Laura, for the help, info and encouragement!

Super friendly and fast. Great service :)

The manager spent a lot of time with me when I needed products to help revive my bleached hair. I have always had my needs met when I’ve shopped here.

Devin was just absolutely amazing and so helpful so kind I admire that kind of service thats how its Done!! Kuddos!!!Devin Sallys got a winner!!!

I always find what I need (on my own) but tonight I awkwardly stood at the register while two employees loudly argued over who had to stop stocking to check me out. Neat!

IF YOU DONT LIKE YOUR JOB OR CUSTOMERS THEN QUIT. Most miserable staff. In the world.

The service there was amazing

I have been coming to this Sally’s for as long as I can remember I went in there there other day to pick up a couple things ask the ladies that work there a couple questions both of them were very rude and really didn’t seem to know much about hair care or the basics why work a job that you know nothing about they couldn’t get me and my girls out of there fast enough

Uneducated staff but god selection of non professional items.

Yes