I had Rick Bukowski come today to service my furnace. Turned out there was an unforeseen problem with it. Rick was able to find the problem in an extremely short period of time and was able to repair it as well as service the unit in a short amount of time. He was extremely understanding, articulate, knowledgeable and clean. He did a fantastic job. If you are lucky enough to have him stay with Sandri, I would love to have him service my equipment every year.Fred B.

Jeremy Cortright came to our house today for our annual cleaning. Jeremy showed up on time, was very courteous and respectful. He left everything spotless. Ill be requesting him for next years cleaning. Thank you!

Rick Bukowski was sent to fix a problem with no heat in my gas furnace. The man not only knows his stuff but he shares information. Watching him work its obvious that he knows what hes doing. He wasted no time but at the same time he was thorough. Where other technicians have started with replacing parts, Rick started with diagnosing my problem then fixing it. Did I mention that the guy knows what he is doing? Thanks Rick!

I had Jeremy Cartright service my oil furnace on Oct.5,2021. He was thorough, and discussed with me everything about my furnace ,cleaned and serviced it well; keeping my thirty one year old furnace humming along.Very much appreciated his knowledge, expertise, and care to be complete.

Recently had Rick Bukowski perform our annual boiler cleaning and I couldnt be happier. Rick was thorough, and well versed in the technical side of the service, as well as being very professional, polite, and friendly through the whole experience.

Rick Bukowski from Sandri came for the annual tune-up of our natural gas furnace. He was on time, pleasant, and efficient. I have used Sandri (before that Deerfield Valley Heating and Colling) for years to service our HVAC system, and Sandri installed a new hot water heater a few years ago, too.

We are satisfied, and impressed, Sandri customers. The excellent technical service; the professionalism and courtesy of the team; the overall attention to project details; and the on-time and on-budget implementation have left us very grateful and happy customers. A big thank you to Lauren, Brian and Phil. We would highly recommend Sandri and you all to anyone.Thank you, again. Susan and Robert

The Sandri tech Jeremy Cartright arrived promptly at appointed time.Completed annual oil burner tune-up. No issues, replaced parts as needed. System working well.Excellent job well done!

We were visited by Rick B and Samantha M today (08/07), as we required tune-up services for our mini split units, which Sandri installed 2 years ago, and additionally required cleaning & tune-up on our Empire propane heater units. Both of these employees were friendly, pleasant and very professional. We are very pleased with this servicing and would highly recommend them to others. Thank you!

Jeremy Cortright was prompt, courteous and efficient while servicing our furnace. He communicated what he did and was most pleasant. Thumbs up!

Jeremy is an awesome technician! He is prompt, pleasant, and does a great efficient job. He is very clear in his communication and update on what my system needs.

Jeremy Cortright is a friendly, cheerful technician. He is obviously knowledgeable and efficient. We are all lucky to have Jeremy on the Sandi team.

Jeremy Cartright arrived on time and did a good job with our burner cleaning.

Our tankless hot water heater ceased to work, and our technician, Rick B., replaced the broken part and waited until we were certain it was functioning. He was friendly, personable, and, above all, knowledgeable.

The technician who serviced our oil furnace and hot water heater; was polite, friendly, knowledgeable, ani I felt extremely competent to do the service. He also gave numerous tips to help preserve our furnaces. I give TH , not sure I should put full names in my review, my highest rating. My only suggestion is you give technicians like TH $40 not $4!!!

Ovi was efficient and knowledgeable. He did a pressure test last week. Tim C. and Ty B. stopped by today and checked our entire system--extremely thorough work! And on top of it, they were very friendly and considerate. Thanks!

Sandri is a local company I know I can count on for consistently above-average service. For my annual oil burner maintenance call, Jonas was on-time, thorough, and incredibly patient with my questions and explaining everything in accessible language. He had all the information Id given when I made the appointment, and parts on hand for repairs. He also did a great job cleaning up, which is truly appreciated. Thank you to everyone at Sandri for being so dependable and easy to work with during my 20 years of home ownership.

Ovi and Jeremy came to look at my heat pump hot water heater. Ive had it for almost a year and its never delivered hot water reliably at the proper temperature. They patiently ran through diagnostics while talking to a technician from the company (Bradford White) for an hour on the phone. They were very professional and explained what they did clearly. Five stars to both of them!

Jeremy C Came to clean the furnace. On time! Great service!

Jeremy C was very professional and helpful. Thanks, Sandri!

Rick Bukowski serviced our AC system today. We moved in last fall and the system had not been well maintained by the previous homeowner. Rick did a great job, with efficiency and humor. Thanks!

Sandri has always been fantastic to work with, but we want to give a particular shout-out to Rick B. who came out to our house today. He was knowledgeable, helpful, and went above and beyond (and our dogs will miss him too).

When our boiler stopped working, we had Sandri come take a look. Rick Bukowski was punctual and very friendly. He did a great job explaining what was wrong and what maintenance was recommended in the near future. He was professional, efficient, and even great with our dog! 5 stars. Highly recommended.

Today Jeremy Cartwright serviced our furnace and hot water heater. He was right on time, cheerful, polite, and wearing his mask (while I temporarily forgot mine). He even asked about entering through a bulkhead so as not to come through the house, but the outside entry to the basement was snowed in. After cleaning the units and replacing the furnace filter, he filled us in on the efficiency of our units, which was optimal in both cases. We were very pleased to make his acquaintance and pleased he took the time to explain the shape of our systems. Hope to see him in the future!

Rick B & Jeremy are excellent! Friendly real people who also do good work. They even got a wasp nest out for us! Thank you!

Rick Bukowski was friendly and efficient. Great job on our annual furnace service.

We just bought a new house, that came with an oil furnace that had been disconnected by the previous owner. Rick Bukowski walked us through the assessment of the furnace, answered all our questions, and was very upbeat and fun to have around. Though he was pretty sure the furnace would need replacing in the next 12 months, he managed to patch it together to make it through this winter, so we would have time to look at our options. Really a super pleasant and competent guy. Thanks Rick!

Coldest day of the year and coldest night soon to follow, when our propane heat dies. Sandri sent out Rick Bukowski and he didnt just come, restart and leave. He set out to problem solve by working his way through the whole system, testing and retesting. He made sure the process was more than just a look see. Rick knows his stuff and we deeply appreciate the great service!

I just had my oil burner cleaned and serviced by Jeremy Cartwright. He was very punctual and professional. He did a very thorough cleaning and evaluation of my heating system. Would be pleased to have him here for servicing again.

Sandri’s staff members are professional and efficient. We had Tony Hall visit yesterday to service our boiler and he did a great job!Thank you!

Brian (sorry, didnt get his last name) serviced our boiler and was awesome! He kept his mask on when he walked through the house, worked for a long time on our ancient boiler, which is now working at much better efficiency than ever before, gave us good advice on how to resolve our hot water issues, and was just a really nice guy.

I was extremely happy with the service I received today! Ovi was friendly and extremely knowledgeable about fixing my humidifier. He was quick and competent. I would not hesitate to call Sandri again if I experience future problems.

We just installed a heating system in our elderly farm house which had relied solely on wood heat for its first 100 years. Dave and Peter were great, well organized and delivered a high level of craftsmanship and expertise. As an added bonus, the job was finished a day ahead of time. The sales team was knowledgeable about the deep rebates from Mass Save and ensured the project took full advantage of the cost savings. They will also take care of the paperwork to ensure we get our Mass Save rebate. We highly recommend Sandri for anyone looking to find expert advice and service for a complex project like this.

We have had a hot water heater and mini-splits installed earlier this summer and are very happy. Most recently we had service on our gas furnace and I was very pleased with Rick Bukowski. He was neat, quiet, and thorough. He changed out a worn part and made sure I knew why he did it. When he finished I barely knew he had been there everything was cleaned up and closed up. I am very pleased. Thank you so much.

Rick Bukowski is organized, prepared, and can answer any questions you may have about your system or service. Super nice person! Thanks Rick!

We had Rick Bukowski to the house for our annual furnace cleaning on our 30+ year old furnace. Pleasant experience , Rick was very friendly and knowledgeable.Thanks Rick and Sandri

Jeremy Cortright was the tech on site for my furnace cleaning. He was very efficient with his time and answered all my question during the process. Very professional. Appreciated the service

Rick Bukowski is a 5-star (all-star) service tech. Competent, efficient, helpful, and a pleasure to deal with. I request him every time. Give this guy a raise, Sandri!

Jeremy Cortright came on time for my annual furnace check up. He was very efficient, friendly, and wore his mask. I think my furnace is heating the house better since he was here.

Jeremy Cortright serviced our furnace last week. He was very professional and thoroughly did his job. He was courteous and knowledgeable. Sandri is lucky to have employees like him.

Your employee Rick Bukowski came to my house at 61 Pleasant for a service call on my Buderus gas furnace. He was on time for the 8:30 appointment. He had the appropriate tools and parts for the job. I was very impressed with his expertise and appreciated his advice. He is an expert in his field. Thank you for send to my job.

I am writing on behalf of my dad, Kenneth Cournoyer in South Deerfield. Rick Bukowski was awesome! Very professional and so kind. Five star review all the way.

Im writing this review to share my personal experience with Sandri technician, Tony Hall. Tony came to our home today for a routine service and cleaning of our boiler. Tony was excellent: professional, knowledgeable, and courteous. Thank you, Tony.

Rick Bukowski came to do a general inspection of our Gas heating system. We just moved into this house and we are unfamiliar with they system, he showed us what to do and what NOT to do, explaining every step of the way. During his inspection he found that one of the sensors is on its way out and ordered a replacement. I feel Rick went above and beyond what he was sent here to do and I really appreciated his tutorial on our system.

All our experiences with Sandri have been positive. This morning Rick Bukowski came to help us with a gas fireplace that was acting up. He was right on time, efficient, pleasant to work with and solved our problem giving us great instructions about what to do if trouble hits again. We love Sandri!

Rick Bukowski set-up our new propane gas oven. What a great guy and his work was flawless. Really pleased with the results.

We just had our furnace serviced by Sandri; Technician Jeremy Cartwright. Jeremy did a great job. We have been very happy with the efficient Buderus boiler and water heater installed by Sandri several years ago, and Sandris annual service.

Tony Hall was a great servicing technician. He was punctual and professional thank you for a job well done

Jeremy Cortright came today to do an annual oil burner cleaning. He did a great job and was very polite and professional! Highly recommend!

Jeremy Cortright was very prompt, courteous and knowledgeable. He was friendly and completed the job in a timely manner!

Rick Bukowski fixed our boiler quickly, efficiently, and professionally. Nice man, pleasant and cheerful. Gave us a tip on where to get a lawnmower sharpened!

Our deliverer is Josh Pierce and hes excellent: never crushes plantings, works around the chaos of our home renovations debris, leaves a tidy easy-to-find receipt, never honks the horn or tears screeching into the driveway (once did have a crazy deliverer in Connecticut who zoomed up our 1/4 mile driveway and every year ran over some rhododendrons!). Josh is terrific and he waves at our cat. Service with a smile, etc. Thank you!

Josh was at our new home yesterday. He was great! We asked to have a delivery by a driver who could explain to us our newly acquired homes heating system. He was through with his explanation of our radiant heating system. We are new to radiant heat. He gave us some suggestions of improvements we could make such as putting a coat of paint on our recently installed oil tank to preserve it. He was patient with our questions,through with his explanations and said, I dont know about that. when he didnt. He could have faked it and we would not have known. Wed recommend him to anyone.

I had my oil burner cleaned and serviced by Jeremy Cartwright today. Right on time, professional, and knowledable about the system. Ive alsways been happy with Sandris service with the folks in their office and with the field technicians

Jeremy Cortright did the annual service for my heating system on Friday. He was professional, considerate and polite.

Jonas completed our annual boiler service in a tremendous fashion. His attention to detail was phenomenal. And his explanations were beneficial to us. We are very delighted with Sandri.

Rick Bukowski came today for a furnace cleaning. What a friendly professional man. He was knowledgeable and efficient....every customers dream! I would highly recommend this serviceman to anyone. Give him the $4 and then some! He is worth it!!! In this day and age you will find few people to hit Ricks high standards.

My driver, Jeff Hall got here first thing in the morning, allowing me to put this task to rest & get on with my day! I asked him to load me up to the max and because he had the available pellets on his truck, was happy to oblige. Thanks Jeff!! Keep up the great work!

We have had Tony Hall service our two furnaces. this is the second year he has done them. very good at what he does, and a pleasure to have him service our heating systems. very professional neat and clean very happy with him .hope he can come every year and take care of them.

Had a wonderful experience with Rick. He was friendly, masked, and did the job quickly and efficiently.

Rick Bukowski did an excellent job on our furnace repair. He clearly has a depth of knowledge as he located the problem in the computer controller.He set about the task very effectively and efficiently. He also a very pleasant person to have in your home. We greatly appreciate his work.

Jeremy serviced our oil furnace last week. Was quick and easy for us.Thanks.

Excellent attitude and very professional.Thank you Jeremy Cortright

Ryan was very competent in his repair of our toilet. He also advised us about updating our shower and sink hardware in the bathroom which we will be doing shortly. He even took pictures of the shower hardware so he could order the correct fixtures. I hope he is the one that comes back to do the work in the future. He also had fixed our sump pump at an earlier visit.

Ryan came to my place to disconnect the old and to connect a new gas range.He cooperated with me to place pads under the ranges feet so as not to scratch the floor, as well as left the range leveled, evenly spaced between the adjacent countertops, and checked for functioning, all good naturally. Nicely done! I appreciate that.

Rick Bukowski performed a complete cleaning of our natural gas furnace the morning of Dec. 18, 2019. He was very professional and attentive to our questions and concerns. We feel fortunate to have had Rick respond to our call for service and recommend him highly.

Service is top notch . Rick Burkowski is friendly and efficient !

Jonas recently serviced our furnace and did a wonderful job. He was professional, thorough and communicative. He explained what he did ad gave us a complete status report of our heating system. Bravo

A few days after Stanely installed our vanity and sink, he came back out do some additional work which included repairing an outdoor spigot which had not worked in at least 15 years. Sanely, on this separate service call, did amazing work again. What a convenience to have a water source emanating from the side of our house. The birds, the plants, and we thank you!

Josh pierce and his team were amazing! I’ve been worried about getting service started because of my schedule. And when I was home from break I saw my neighbors getting oil and I asked josh if he could possibly help me fill mine, he told me what to do and was right on it! He was helpful friendly and did it with a smile! Thank you sandri for being such a great company with amazing employees!

Rick Bukowski was my tech this morning. He was on time and provided excellent service...Thank you Rick!

My Technician was Ryan Wagner. Ryan has done work in our house before, so it was nice to see him back again.Very professional and courteous. The job was done very quickly and the end result was great. Highly recommended

On Nov. - 5, 2019 we had an emergency installation of a new furnace as we had been without heat and hot water for three days and Stanley, Ryan Timmy did a wonderful job, They were courteous, professional, VERY knowledgeable, friendly, patient with their work and also with me as I am elderly, disabled and they cared about our dogs not getting loose. Without reservation I recommend them and Sandri for any job. And thank you Sandri, these three wonderful technicians, and any customer who was inconvenienced and needed to have their work rescheduled.Darlene Sicard

Ryan has been to our house many times and always get the jobdone fast and efficiently. If I remember, I ask for Ryan as I knoweverything will be accomplished perfectly. Thank you.

I was very pleased with the excellent service provided by Tony Hall, the technician who recently serviced my furnace. He was here when scheduled and did a very thorough job preparing my furnace for winter. Give that young man a tip!!

We had two Sandri folks working at our house at the same time - Ovi for mini splits installation and Stanley for plumbing. Both were great. Efficient, friendly and helpful. Thank you.

Ovi was here midsummer to diagnose the problem and came a few months later to fix it.He was friendly, efficient, and was able to repair what needed to be done in a timely manner. An excellent technician.

Ryan Wagner was awesome. He fixed my issue very quickly and professionally. And said nice things about my dog. :-)

Jonas does a great job working with my furnace. I want only Jonas to work on my furnace because he does such a great job!Terry McConnell

Had Rick Bukowski here this morning and he did a great job. Prompt, fast, and personable. We have high confidence that the job was done right.

Rick Bukowski did a great job. He was a pleasure to work with!!

Jeff Hall has been delivering wood pellets to me for a few years now. Its always great to work with him because I have a particularly hard location to have pellets delivered to. He has always been friendly,helpfull, patient, and allways shows up on time. I am currently planning on having a new pellet furnace installed and because of my interactions with Jeff, Sandri is the only company I would consider installing and servicing my new system.

Ovi did an amazing job getting our old Harmon stove back in working order. It was a little difficult making the appointment, but once the technician arrived the experience was great. He even took the extra time to teach me how to use the stove properly. Thanks Ovi!

Brian and Ayden did a nice job on repairing a pipe that had been improperly installed in the first place. They diagnosed the problem and were very clear about a solution. They worked well together, were not intrusive and the problem is fixed. Thank you.

Ovi came to my house today to troubleshoot the wiring for a new thermostat for my oil-burning furnace. He was very knowledgeable and conscientious and did a great job figuring out how to get the thermostat working, in a complex heating and cooling application. His was able to get the wiring set up properly and made sure everything with the system was working properly before he left. Ovi definitely provided a positive customer experience.

We have a historic home in Sunderland that burned through an unimaginable amount of oil in the winter time, and only stayed just barely tolerable in the summer time with window ACs. Traditional mini splits on the walls and conduit running all over the outside of the house were not acceptable to us.Lauren and all of the staff at Sandri put together a ducted mini split system that so far has been heating our home beautifully. We use the system in conjunction with a solar array, and we also had a recent insulation upgrade through Mass Save.The final installation in the living spaces looks like a traditional forced air system with vent grates.Everyone we interacted with was great, and everyone was great with the kids and dogs.

Ovi serviced our gas furnace on Thursday morning, December 19th. He was very polite ad efficient, as he was when he was here before. He replaced the filter (providing me with the dimensions of the filter for the new furnace) and pointed out that the blower speed had been set on high, whereas it normally is set on medium for heat and high for the AC.

Ryan Wagnerdid a great job. Fast and thorough. Thanks

Rick Bukowski serviced our furnace today. After receiving a call that our tech would be late, Rick arrived early - he was personable, efficient and did a super job! Thanks for sending him and please tip him! Pat Allen/Barry Dow

We always enjoy seeing Rick Bukowski when he comes to our home to make sure our furnace and Rinnais are working properly. He is so cheerful and friendly , professional and thorough and has good stories to share about his new pup.

Jeff Hall delivered our pellets this week. He left the area tidy and tucked away our bill in our usual place! Thank you.

Ovi came out both just before Christmas day--when he quickly diagnosed the problem with our Buderus Boiler--and then again the day after Christmas--when he actually installed the requisite part. He was a model of efficiency--both in terms of the quickness of his diagnosis and of his actual repair--and of explanation; he clearly outlined what the issue was, and then led us through the reason behind the parts failure. If I were to describe him in a few words, it would be: personable, articulate, patient, efficient, and skilled. Altogether, working with Ovi was a great experience!

Propane Service Techs Tim & Jason were very professional, polite, almost like they were never here.

Ovi and Nick did the maintenance service to our furnace a few weeks ago and were friendly, courteous and efficient. Thank you so much!

Mark Thompson provided excellent service, quick, neat, informative. would highly recommend sandri plumbing based on his service.

Josh Pierce was always efficient, friendly and shows concern for our property. He is an excellent representative of Sandri Oil Co.

Technician Rick Bukowski came out to service a malfunctioning boiler. Rick was professional and diagnosed the issue very quickly.I look forward to using Sandri and Rick again in the future.

Jonas was professional and thorough, and very helpful on giving maintenance advice.

Stanley Ostrowski always does a great job and does the work quickly.

Stanley Ostrowski did a great job for us this morning with a leaking shower. He identified the problem quickly, fixed it expertly and left it cleaned up and working.Thanks!