user
Meineke Car Care Center
440 Bernardston Rd, Greenfield, MA 01301, United States
Appearance
Meineke Car Care Center
Comments
Vi
Review №1

Like family took my new to me car in for our first oil change and asked Bill to check it out good as I purchased it used. He found an issue still under warranty and saved me $700 + great people you can trust.

be
Review №2

I brought my car here to have the alternator replaced after my car broke down far from home. The car had to be towed, so I needed to find a place that wasnt too far from where it broke down. After reading so many positive reviews, I decided to have my car towed here. That was a big mistake. This place charged $600 to have the alternator replaced! I dont know anything about cars, but this price still sounded pretty high. My brother called the place this morning, looking for a better breakdown of the billing. The person was incredibly defensive, interrupted my brother on several occasions, and talked over him. Extremely rude. DO NOT GO HERE! Unless you want to pay a ridiculous amount of money and deal with rude staff, take your business elsewhere if possible.

Ja
Review №3

They are awesome and nice and always fix whatever I come to them with

Ph
Review №4

Great service all around. Bob and Doug really care about their customers. I wont go anywhere else.

Da
Review №5

Doug and Bill do a great job on our vehicles and follow COVID protocols. Great service!

Je
Review №6

Doug runs a good business, no problems ever with there service!

Em
Review №7

I brought my own parts which they were more than willing to work with and to replace the front struts costed me $65! That’s it!!! Told me what else was wrong and gave me an option to fix.

li
Review №8

For several years the friendly staff at Meineke in Greenfield,MA have given us great service. We are so appreciative of their fine work and great attitude.

Co
Review №9

Great and friendly service. The kind of place that makes me want to go to do business. Will be going back for any of my car needs !

Je
Review №10

I had some questions about a noise my 2016 Acadia was making. They squeezed me in next day and told me they would take care of it. I showed up a couple minutes late and they were ready for me. They are practicing social distancing and are sanitizing common areas. They took my vehicle in right away and took the tires off. Turns out I live in such a high moisture area that my brakes squeaked sometimes. They assured me that it was safe to drive. I trust them,they were very professional and honest. They were so good they didnt even charge me the full inspect of my brakes. I will be back for any future work. Thank you to the great staff!

Je
Review №11

Awesome service. Def would recommend them for any oil change services. My car ran so smoothe.

Ca
Review №12

I always get my oil changed here, the people are really nice! I had a flat tire today, brought it down right when they were starting to close. They plugged it and didnt even charge me!

da
Review №13

Have had good luck with them I will be bring all my work to then very good business

Ad
Review №14

Got here after a bad alternator replacement at another Meineke branch at Laconia, NH. After they replaced it again other issues popped up and the car wouldnt run. Wanted to charge us 95$/hr to check what went wrong. If they would have taken a few minutes to look at what they broke they would easily see a pipe was dislocated. Service was not friendly.** Follow up on Meinekes comment **I actually already reached out to customer service at the 1-800 number three days ago and told them everything that happened. Was already told that they will escalate it to higher levels. Still waiting to hear back from them.

Sh
Review №15

Great place for exhaust work

St
Review №16

Good place to take your car.

Mi
Review №17

Bill and Doug are great guys

St
Review №18

Bill is an awesome ,honest guy! Great service,great price! Would highly recommend dealing with bill,he deserves a raise

El
Review №19

Really nice repair service! I just went to them for the first time and was taken back by how friendly, sweet and honest the workers were. I only give them 4 stars because how easily booked up they become. It seems because of their great service they are very popular and easily become swamped with work.

Br
Review №20

Service, Price, and Honesty. Passed all 3 at this place. Had an appointment and they were on time. .very important. Price was very good. Service was excellent!!! Doug was great..stand up honest pleasant person. Definitely will go back. Highly recommend going here!!!

An
Review №21

This is one of the best place to go to for considering issues with your car honestly, I trust Meineke over my own car dealership and that say slot right there no game straight up honest about it . No BS or drama...thank you Bill and Doug 🤗🤗🤗💯.

Am
Review №22

Your not gonna pay a lot for that muffler! This pro mechanics shop is maaad busy cause its that good! They perform , they’re very professional & they don’t gouge the customer. I highly recommend this shop for all your auto maintenance requirements. No willie Nelson is tolerated!😆😃👍🇺🇸🇺🇸🇺🇸

Th
Review №23

Doug and Bill are the most honest people I know. They will always give you the best price and will treat you and your car perfectly. The technicians are knowledgeable and pleasant also. Best place to get your car fixed in greenfield hands down.

Jo
Review №24

Great service with great people. Been here about 4 times over many years and always been pleased with the results. Auto repairs are expensive and this business delivers.

Ju
Review №25

Made an appointment to have my car fixed. They got my car Right In and got it done. Bill was very helpful and polite. Will Definitely be back.Julie

Sc
Review №26

Honest and excellent service. Went in expecting a $500 bill and left for $20! Good people.

Gr
Review №27

Only been here a few times and the staff is very nice. Had a mechanic say the filters are had and need to be changed went here and they said there was no problem with them.

Th
Review №28

I had problems with my pick-up today and called and spoke to Doug. I have been here before and always got prompt, good service. He explained to me that they were really busy but that the AAA man could bring my truck there and that they would do their best to stay after hours to tend to it. I could see they would go the extra mile to help me and my ailing vehicle. As luck would have it the truck ended up elsewhere due to no time constraints at the other facility, and I was rather embarrassed to call back and state that fact, but Doug was very pleasant and polite about it all. I was very grateful that he attempted to accommodate my truck when they were so swamped. Thank-you so much for your understanding and Customer Service!

Li
Review №29

Quickest mechanics in Greenfield. I always get my oil changes here and there is zero hassle or soliciting from them. They dont tell you that you need a service and theyre extremely honest. Theyre also wicked cheap.Pros:- Cheap and fast- No pushing for extra services- A/C in the waiting room- Friendly staff- Got a bathroomCons:- Cramped waiting room

No
Review №30

Brought my 2013 Honda in because we backed over a tree stump, it started to rattle. We got a same-day appointment at Meineke. They checked my exhaust, no problem and found the rattle was the heat shield. They just pulled the heat shield away from the exhaust. They DIDNT CHARGE US ANYTHING! My thanks to Bill Pease, Shop Manager!

Fr
Review №31

I went in with an exhaust leak, they gave me two options and the wirk was done right and timely

Ju
Review №32

They go the extra mile! Even took our car at almost closing to help us out! Good Service! Good People !

Ta
Review №33

I was taking my car periodically for maintenance, last year, all the services in the car were done at meineke. During the last brake service, I came home with a noise in the rear, it was not like that when I took the car, I came back twice to see if they could fix it, they couldnt help me.Very upsad I came home and by myself I looked under the car, I saw a plastic screw loose in the bumper, after a brief search I found the spare in Amazon. I replace it in 10 minutes.They did not help me, just wasted my time and money. A lot of money I dont trust and dont recomend..

De
Review №34

I love these guys! My 1990 (yes, that is right!) VW van gets her oil changes here. They were great from the moment I called to make sure they would service it, through the rotation of tires and replacing some belts, they were efficient, cheap and very friendly.

Cr
Review №35

Very friendly

Th
Review №36

Been going here for years! Bill and doug are awesome! They are brutally honest about your car and i love that! You owe it to yourself to check tis pkace out! They are always busy so plan ahead!

Al
Review №37

Took neighbors car in for oil change, very courteous and waiting time was minimal!

Da
Review №38

Brought my car in for an Oil change and their employee got my shifter locked in the Manuel position. They took no responsibility for this mishap said it wasnt their fault. So manager took my shifter apart showed me issue and put my shifter back all messed up. Now when I shift it grinds. I will seek legal action.

Ch
Review №39

Best service ever. I will recommend to everyone I know.Hard to find as honest as BillThank you

Mi
Review №40

Thanks for finding the best advice to fix the breaks on my truck saved money and time. Top notch costume services.

Ry
Review №41

I was there was a problem with my car. So I got a second opinion and they found nothing. This also happened a few months later too. Don’t bother with this mess. Save your money.

Le
Review №42

Affordable. I had great service.

Ca
Review №43

Friendly. Always happy to help. Will even check your car for problems without underhandedly charging you. This is the only mechanic I bring my car to.

Sh
Review №44

Great place Doug was awesome in fast out fast

El
Review №45

Got the job done without any complaints and on time. It was just an oil change tho

Ja
Review №46

Helpful, and fixed my muffler same day (Saturday) no appt.

Ch
Review №47

The place to take your car for almost it seems anything. If not Im sure they will find you the place that would do the job if they couldnt, it is that kind of place. A little small not much of a waiting area but thats the only down side.

St
Review №48

Very reasonable cost. Done in half the time of the dealer on the other side of town.

Mi
Review №49

Doug and Bill have always done a great job for us. They work with you and do what you ask. No surprises here...

Ti
Review №50

Great service. They took my car in early and I was out in no time.

Ge
Review №51

Great bunch of guys, fair, honest, and work well to meet your needs.

Li
Review №52

Great service and price

Da
Review №53

Delicious coconut shrimp was delicious!

ju
Review №54

Terrible service. always booked. online appointments dont work at this location apparently and very rude staff/ desk guy. horrible waiting area. dumpy! always uncomfortable when going there like its a hassle for them. not worth your business at all, they wont appreciate it. DONT GO!

Er
Review №55

Called ahead for an appointment. Informed owner of the problem I believe I had, and the parts I had previously purchased, was told to bring the parts in and he would have them put on, went into the appointment on time, he asked for parts I did not mention that I had, I informed him I just replaced the parts hes asking for 6mths ago and I wasnt going to replace parts that I didnt need, he informed me then that without those added parts he wont even look at it and turned me away, had he just looked at it he would have seen that not only were the parts that I thought went bad were actually perfectly fine, and the parts he wanted were actually fine also, he would have also seen that those parts on my truck were the only thing holding my rear tires onto the truck, and by turning me away he put my entire family that I had brought with me in a life threatening situation not to mention the publics,I took my truck to a real garage and they agreed to do the job I asked Douglas the owner of Meineke to do and he agreed to do over the phone but turned me away, they couldnt believe the tires were still being held on by nothing more than the brake calipers and that any garage would have put my family and the public at this risk.Not only would I not recommend taking any vehicle to this establishment for the danger he put everybody in, but also this isnt the first time he tried ripping my family off saying parts were needed that werent to pass inspection, after getting upset with him he did the work that was only needed, I figured he learned his lesson that I wouldnt be conned out of money by his lies and sales tactics, I was very wrong and all should be warned of his questionable business practices.I called corporate who forwarded my complaint to Douglas and others from what I was told, I recieved a threatening, harassing, email from Douglas the next day, threatening me and anyone related to me, refusing to do any further work for anyone related to me, which I happened to be born and raised in this community and have brought him thousands of dollars in business, however after the recent transactions between us, maybe he was ripping them off also, but I have diverted everyone I know to use another local garage that appreciates customers.The hundred dollar job that I went in to see him for, turned out to be a $900 dollar repair which could have been his if he just treated his customers with a little respect.I highly recommend finding another garage for any vehicle maintenance or repairs, there are plenty in the area to choose from that wont rip you off or put your life in danger. Unless someone takes it over from him I would stay away. This Douglas could run a donut shop into the ground on a fat farm. No business ethics at all.

Be
Review №56

Been going to these guys for 15 years

Ja
Review №57

Honest and loyal. Very satisfied

Ch
Review №58

Always provides great service, attention, and provision of suggestions!

Bo
Review №59

The employees knew their stuff. But the lobby was quite small

Mo
Review №60

Good service as always.

Ro
Review №61

Its a good place

Ki
Review №62

Great guys, honest amd fast

Jo
Review №63

Thwy care about their customers

FJ
Review №64

Honest reasonable mechanics.

Ho
Review №65

I have been getting my car fixed here for two years now and wouldnt go anywhere else in this area.

Mi
Review №66

Nice people who know cars

Bi
Review №67

This place has great customer service for certain customers, but in the end they rip you off. Dont bother.

B
Review №68

Very helpful

An
Review №69

Best place ever

Ju
Review №70

Not good at all

Ma
Review №71

Ugh pale

Information
20 Photos
71 Comments
4.3 Rating
  • Address:440 Bernardston Rd, Greenfield, MA 01301, United States
  • Site:https://www.meineke.com/locations/ma/greenfield-812/?pid=812
  • Phone:+1 413-376-4939
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–4PM
  • Sunday:Closed
Planning
  • Appointments recommended:Yes
Similar organizations