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Cherry Rum Automotive
451 Bernardston Rd, Greenfield, MA 01301, United States
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Cherry Rum Automotive
Comments
S.
Review №1

I trust these guys with my car all the time. The prices are fair and the service is always good. They are great at telling you whats an urgent fix vs whats something that needs to be done in the future. I appreciate this because Ive definitely gone to mechanics that try to get you to fix everything in one go, even if you could have waited to fix a part or two. Theyre always pretty time efficient too.

Al
Review №2

I have been bringing my vehicles here for 7-8 years now. They are always friendly, provide honest and direct communication, and do great work. Couldnt recommend more highly.

Ma
Review №3

Fair prices and good work. Got some suspension stuff and they had it done in like a day

Da
Review №4

Had a headlamp out, Ted and Bill were very easy to talk to and said they could replace it within a half hour if I brought my Odyssey 2012 right over. I did and they did for an extremely reasonable price.

No
Review №5

All my cars, all services for well over 20 years. Nothing but praise for every service provided. You simply cannot do better for your vehicle, your pocket book or your peace of mind. Norman Schell Greenfield MA

Ti
Review №6

Very good mechanics. And they DO NOT try to upsell you repairs you dont need.I used them for years. Very happy with Cherry Rum Auto.

Mi
Review №7

Got a front-end alignment on my 03 S-10 done there; EVERYBODY WAS AWESOME!! Place is GREAT!!!

ma
Review №8

Need more customer service advisors.

Co
Review №9

Went there For an alignment, 2 weeks later my ball joint completely went and cost me almost $1000 . Not to mention I was only about 5 mins off the highway which could have cost me my life. Fyi you cant even alligne a car with a bad ball joint. They even said all my front end parts were fine. Never will be going here agian !!!

Sc
Review №10

Seemed nice on phone. Little pricey just to have someone look at it. I didnt cuz I knew what the problem was. Just wanted to get something fixed. Seemed more interested in looking at it instead of fixing what I asked.

JJ
Review №11

Super friendly, efficient & reasonable auto service. Oil changes, quality used cars, etc. They installed a hitch for a bike rack on quick notice. Saved the vacation! Thanks Ted, Matt & crew.

Ia
Review №12

I will never do business with cherry rum auto again. I used to like going here for oil changes alignments and basic maintenance until they diagnosed a car I was using, saying it would cost $700+ to repair. This was a part that I recently replaced my self and knew it wasn’t bad so I brought it to another trusted mechanic and they assured me that the part was fine and the people at cherry rum were honestly just trying to rob me. I am extremely disappointed and will never go there for anything ever again and will make sure my whole family knows about this and discontinues business with them. Also I will make it a point to tell anyone who asks to stay clear of that place.

Sc
Review №13

I endorse Cherry Rum with the highest enthusiasm. They have always done right by me. The Cherry Rum Auto Team is trustworthy, competent, and I always leave with peace of mind.

Wa
Review №14

Just had a wheel alignment done. They got me in within a couple days and the price was quite reasonable. The main thing is that the work is excellent. I could immediately feel the improvement in the way my car drives and Im no novice on these things. Ive also had occasion to use them in the past, always with good results.

No
Review №15

Good service, decent people

Jo
Review №16

Great employees. Doesnt over charge

Li
Review №17

Was recommended to us, and weve been taking our car for service here and everything else our car needs for the last five years. They are fantastic, quick, and economical. They dont rip you off. Our last car was on the way out and they told us its not worth fixing, instead of taking our money. Now we take or new car for service rather then to the Honda dealer!

PI
Review №18

Awesome honest people!

Li
Review №19

We bought a used van a few weeks ago and had a shop elsewhere tell us it needed nearly $2500 worth of work. We took it to Cherry Rum and they conformed our suspicions that much of what they recommended was not needed - indeed had recently already been done!! They went over it with a fine comb and we feel so confident about what they did and why they did it. The price for what they did do was CHEAP. We will not go anywhere else from now on - they were friendly and very quick as well.

Ca
Review №20

Straight shooters and reliable repairs for a price that feels fair. I recommend these guys to all of my own customers seeking a shop to bring their vehicle to.

Te
Review №21

Nice place and fast service

Ad
Review №22

First I must explain why I chose to go to Cherry rum Automotive. there are a few places in the town of Greenfield that do front end alignments and the first two were way more expensive than this one. I then went to Tire Warehouse and I was recommended to Cherry rum Automotive because of their price and quality of service. I got in right away and although it is unfortunate they were not able to do the alignment due to a bad bearing. I tell you this because I did not get charged for anything and I left there with good advice and what to do I did not feel pressured at all to get anything fixed. There are so many mechanics out there who will tell you that unless I fix this and that all these other problems are going to happen and I need to fix it now and then a $60 bill was up to $500 or a thousand. I did not receive any of that BS here. Im a huge fan of good customer service and Cherry rum Automotive absolutely has just that, great customer service .

Ab
Review №23

Been using Ted for years, honest, straightforward, not too expensive. Wont sell you anything you dont need. Unlike many mechanics that are just trying to empty your wallet, these guys really just want to.get you on the road as quickly as possible

Cr
Review №24

Honest, fair, and kind.

Ly
Review №25

You sold my parents bunk car, made it so it wouldnt shit out during the time period for the lemon law then dropped it on someone else. Will be telling everyone not to do buisness with you

On
Review №26

Excellent car repair spot.

Do
Review №27

Great service. Excellent ethical people. I highly recommend them.

Ir
Review №28

Great services, pleasant customer services, and on time services too.

Ki
Review №29

Always takes care of my car with quality, great service, and very reasonable prices!

Gl
Review №30

I like the work they do on my car

Sa
Review №31

Absolutely recommend them. They keep my car going and are really nice about it!

Ge
Review №32

Fixed my AC and informed me of a wiring problem. They took pics to show me.

De
Review №33

Great service knowledgeable mechanics.

Je
Review №34

Good people I got caught in a pinch and they hooked me up and sent me on my way.

Ju
Review №35

Great service! Good people!

Ju
Review №36

Dependable. Place to wait.

Th
Review №37

Always helpful and I never feel like Im being talked down to.

Ja
Review №38

Crowded, busy and had to wait a long time.

Information
5 Photos
38 Comments
4.3 Rating
  • Address:451 Bernardston Rd, Greenfield, MA 01301, United States
  • Site:http://www.cherryrumauto.com/
  • Phone:+1 413-774-4605
Categories
  • Auto repair shop
  • Used car dealer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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