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Gray Auto Brokers
2260 W Main St, Greenfield, IN 46140, United States
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Gray Auto Brokers
Comments
La
Review №1

Always helpful and dont mind you stopping in to look around. They are very low on inventory now in 2021 but normally have nice looking cars and trucks.

De
Review №2

They are fair with you, not pushing you, nice and understanding, just like Brad.

Ge
Review №3

Great! Went in looking for one vehicle and when that one didnt work out was able to find me another vehicle and had me in it in no time. Worked with Zack and he was honest and reliable. I would recommend this place to everyone.

Ma
Review №4

Nice friendly non-pushy staff. Quick mechanics.

Jo
Review №5

Zach was a very friendly and informative salesman. Knowledgeable and very upbeat. Bought a Corvette, and absolutely love the purchase. Finance man, Corey, was quick and thorough and extremely helpful.Great experience. Thanks guys.😁

Ve
Review №6

Nice, clean lot

Al
Review №7

This place has got to be the best dealership and set of employees I’ve ever come across. I don’t usually take my car to a mechanic, because I’m skeptical. But the ladies and gentleman here are an absolutely outstanding team. They were quick to tell me what was wrong with my car and gave me a wonderful deal. If I had an option to put more than 5 stars, I would. Best dealership in greenfield Indiana.

Ma
Review №8

Came to get a couple keys cut and Andrew was fast and easy. Both him and Cory were very easy to work with.

Fr
Review №9

We have bought 3 vehicles, one motorcycle, one camper, and we have our vehicles serviced here. The service and care are excellent.

Ti
Review №10

I cant say enough about this car lot! We have purchased 4 vehicles from Gray Auto. From the sales floor to service we have received the best customer service ever. Definitely a full service facility!

Ga
Review №11

Awesome experience with the Gray crew.Brandon, Zach, Andrew and the rest.Thanks!

Pa
Review №12

We have had dealings with Gray Autos for over 20 years and have always had personal and professional attention paid to all of our transactions. We trust this dealership and feel they have always been fair and upstanding in their business with us. We just purchased our fourth vehicle from them and are totally satisfied. Their integrity is apparent from the time you step into their showroom. We would recommend that anyone interested in an honest appraisal of their vehicle and integrity in the purchasing process, come to Gray Auto Brokers.

Br
Review №13

Just wanted to Express my gratitude for both sales and service. They stand behind their sales with service. They do go the extra step to treat you like family.

Lo
Review №14

Very helpful salesperson. Definitely will go back.

St
Review №15

Friendly place and great people to do business with. Purchased a great (new to me) used car. Definitely a place Ill go back to. A++

Jo
Review №16

Ive bought many vehicles here over the years and have always been happy. However, this last time was a horrible experience. They acted like they could care less about a long time loyal customer. My time was not important to them. They mailed paperwork to the wrong place and when it was returned, it sat on a desk for many days till I came in to find out what was going on rather than call me to tell me. Place has went down hill over the years it seems.

Tr
Review №17

Great vehicle selection and super helpful staff

Ag
Review №18

We have purchased two vehicles from here and both experiences have been excellent. The Sales staff was knowledgeable, honest, and very easy to work with. I highly recommend Gray Auto Brokers!!

Be
Review №19

If you received the The King of Cars event coming to Gray Auto, BEWARE! Its about as close to false advertising as you can get! My mailer would lead me to believe I have won a 55 4K TV. If you read it all, my chances are actually 1:39,250. It says the least you can win is a Smart Watch. Seems to make you think you would be guaranteed at least the watch. Think again!Shame on you Gray Auto... I have never been in and cant say its a bad place to purchase a car. Based on Gray Auto doing this event... I will never be stopping in.Sorry guys... to me this is very misleading. How do you not get very angry customers when they figure this out!

An
Review №20

Treat you like family yea right. Scam and take advantage of you like family is more like it. Overpriced service and overpriced vehicles might as well be a buy here pay here or an oak motors. Will never take another thing to them would rather pay a tow truck to take my vehicle to indy to get fixed by real mechanics.

dv
Review №21

My experience with the service department has been great. Clarence Ebert is always knowledgeable and very kind to explain what is wrong and how they are going to fix it. They go that extra mile to get it right...I have nothing but good things to say about them.

Ga
Review №22

Stopped in to see if they had a certain vehicle. They didnt but they were polite and courteous.

Ty
Review №23

Communication is very one sided. I was given specific time lines of when to expect calls or when work will be started and they have not been met. Im going on my 4th week of trying to get my car into the shop at this point. And understandably, Justin, the service department manager, did tell me it would be three weeks before they could get my car in. So I put it on the books to have them work on it in three weeks. I left my car there when I was out of town the first week just in case they ended up being able to work on it(they did not which is fine because it wasnt planned) after that week I took the car home and called them requesting my price quote, no response. Another 4 days and I called and left another voicemail, no response. I waited another week until my three week mark came up for when Im supposed to take it into the shop. Called in and found out the mechanic went out to get my car to check it out and realized it was not there (hadnt been for 2 weeks). Once they saw that the car was gone they thought I got pissed and took my car back so they cancelled my appointment. . . At which point the earliest they could get me in was in another week(at this moment they provided me with a verbal quote) So I set an appointment for today for them to start working on my car. I dropped my car off over the weekend with a note saying to call me before they start working on it so that I could get my quote in writing. I have yet to hear from the shop today at all. I have called twice and the manager txted me saying he will call me back in a moment(3.5 hrs ago from now) and still nothing. I feel extremely disrespected and like they do not want my business at all. I am not saying this to bash the company but just to warn other people that if you have major repairs not to expect them to take priority in this shop and that it will take a long time to get your vehicle back. Outside of the service department, everyone I talked to at the front desk was rather nice. I am not upset with waiting three weeks as that expectation was set, all I request is communication. I have heard great things about Todd, the mechanic in the shop, and would still like to have him do the repairs. I will update this review if anything changes for the positive. I will be picking up my car tomorrow after work if I do not hear anything from them before that time.

Br
Review №24

Everyone is very nice and the atmosphere is amazing 👌. Wouldnt go anywhere else ❤️

Ja
Review №25

Great Customer Service! Had a key made for way cheaper than anywhere in Greenfield, or anywhere close really. I will be a customer for a long time!

Na
Review №26

Best place to buy cars. They are very nice people to deal with.

ch
Review №27

Its hard to find good honest people in the car business. They really do treat you like family!:-)

Fr
Review №28

Excellent sales and service. Honest people to work with, refreshing experience in the used car world.

Da
Review №29

Super service and reasonable costs on my recent repairs

Jo
Review №30

We have bought two vehicles from Gray now. They do all of our maintenance. Trustworthy business.

Jo
Review №31

Great place friendly service 👍

Da
Review №32

They are go people And well work with you

Ed
Review №33

I didnt want to give any star, brought a van, drove 1 week, I knew it was the transmission going out, 300 miles I put on it , Scott in service said his transmission specialist said it was something else , and the part they ordered was on backorder , the part had nothing to do with the transmission and I guess is still on backorder, after 8 weeks without my van, and being told by Brint they had no transmission specialist, I took it to transmission shop down the street and trans fixed in 3 days, but it cost us alot of money no help with this or even phone calls , we are retired and my wife is really upset about it, she thought they were like family, they said they sold it for a 3rd party, but Gray autos name was on everything, Ive made our last purchase there and will tell everyone about our bad experience, so buyers please have your future purchases there checked out by a mechanic, I made a mistake, mine only had 63000 miles with a bad transmission

Sp
Review №34

Good Christian family owed business! Great people, nice, sweet and friendly

An
Review №35

Great people, great selection of vehicles at wonderful prices!

Ji
Review №36

Nice, honest people.

Sh
Review №37

Working back and forth on a deal a few times, we were close then on our final offer we didnt get a call back. We would have bought vehicle either way. Not the way to conduct business. Go elsewhere!!

Sa
Review №38

Terrible customer service , will not return calls or any form of communication.treat people like family, yeah maybe family members you hate or have banished.stay away from this dealership.. then when you do talk to someone you get the run around on prices and info. so you dont know who to believe , just shady all the way around.

Ma
Review №39

Always looking to serve your needs.

Me
Review №40

Its nice to find a dealership where you are treated like a person and not just the next pay check. What a great family business!!

Ro
Review №41

Good used vehicles and nice people

Bo
Review №42

Best used car and truck prices

Ja
Review №43

Love this place great stand up brothers

Ad
Review №44

Great people fair prices

Gi
Review №45

Theyre great people!

Br
Review №46

I was in an accident and knew I would have to pay out of pocket for the damage and told them I needed to get to work. They have had my car for eight days and have not even started fixing the car. I will not be going to them anymore for repairs. I am sorry I considered it.

Ka
Review №47

Great friendly people, will always do business with them...

St
Review №48

Good folks....

Ro
Review №49

Terrible customer service. Service department is a joke.

Ma
Review №50

Great place, great people.

do
Review №51

Good people to work with.

Pe
Review №52

IIt was fantastic!

Ja
Review №53

Great company!

An
Review №54

Great guys

Da
Review №55

Great people

Information
39 Photos
55 Comments
4.4 Rating
  • Address:2260 W Main St, Greenfield, IN 46140, United States
  • Site:http://www.grayauto.com/
  • Phone:+1 317-467-1555
Categories
  • Auto broker
  • Used car dealer
  • Auto repair shop
  • Used truck dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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