user
Appearance

Comments
So
Review №1

I ordered a dresser and side table January of 2021 and received it in early April - it is timeless but still modern. I have enjoyed the quality so far and look forward to bringing them through the next part of my life. Jenine Houdek helped me out and she was great! She gave you space to browse but would be quickly available if you had any questions. Very easy going, but knew her stuff. I would definitely recommend to a friend! The delivery staff were fast, efficient, and friendly as well. My experience was definitely top notch… I even got a hand written thank you card! The details count.

Th
Review №2

6 years after buying a chair from penny mustard I found out that the life time warranty I supposed to have had expired after a few years from purchase date. Then I fine out that the new recliner mechanism I paid to have replaced had no warranty. I dont think I will purchase from Penny mustard again. If I am going to have cheap furniture then I will pay the cheaper price.

Ja
Review №3

Nice, well made furniture, but higher priced. Helpful but not hovering staff. Could not accommodate our need for matching reclining sofa and non-reclining sofa plus chair. 😞

Te
Review №4

Good selection kinda pricey but we did find a chair we liked.

E
Review №5

06/17/2021 update: THE SAME SALES REP KEEPS CALLING ME AT HOME ASKING ME IF I WANT TO PURCHASE A TABLE. I DONT KNOW HOW MANY TIMES I CAN TELL HER TO REMOVE ME FROM YOUR CALLING LIST AND STOP CALLING ME BUT CLEARLY SHE IS NOT GETTING IT. I WILL NEVER PURCHASE ANYTHING FROM YOU AND WILL TELL EVERYONE TO AVOID PURCHASING FROM YOU. PLEASE STOP CALLING ME. I DONT WANT TO BUY ANYTHING FROM YOU. I WILL NEVER BUY ANYTHING FROM YOU. WHAT DONT YOU UNDERSTAND ABOUT THAT?! DO THESE TACTICS ACTUALLY WORK??? STOP CALLING ME ALREADY!!!!!!!!!06/05/2021 UPDATE: Your response said you would remove me from your calling lists. The fact that your employee called me AGAIN just now determined that was a lie. I will definitely make it a point to avoid purchasing from you ever. And I’ve been telling all my family and friends about your stalker like sales practices. If I could give you 0 stars, I would. Just stop.Came in once and now they won’t stop calling me at home and mailing me letters to buy their furniture. Their quality is good but it’s overpriced. And their tactics are so annoying I wouldn’t want to buy from them anyway.

Mi
Review №6

Great selection and a very knowledgeable staff make this place special. Thanks Penny Mustard Furniture.

Pa
Review №7

What a pleasant experience we had at this store. We met the general manager, Jenine Houdek, and she was extremely helpful. We told her what we were looking for and she was able to offer us several suggestions. We would have wondered around the store, as they have so many options, without her help. One of them was JUST RIGHT! My husband is 511 and wanted a recliner that his feet didnt hang over the end of the foot rest, and one that fully reclined, Bingo, found it, picked out the material (and that was harder than finding the chair, so many to choose from) and the chair is on order. Once we receive it I am sure it will fit our needs. We highly recommend Penny Mustard as their construction looks far better than other recliners we found and am grateful to Jenine for her patience and expertise!

Sa
Review №8

Ive been looking for a sectional with a chaise for my new home for weeks and havent had any luck finding the right fit, new or used. I walked into Penny Mustard and Jenine walked me through the showroom and matched me with exactly what I was looking for. If youre looking for furniture youll never have to replace, Penny Mustard - Greenfield is unmatched. Ive already recommended my family and friends to check it out.

ka
Review №9

Very lovely furniture. Im just not at a point in my life where I can afford it. If you can, def. Check it out. Super well made stuff. Sadly, I cant afford a 2k dresser, or 6k couch. Pretty stuff, though.

Aa
Review №10

Very nice furniture, sales staff friendly and not smothering.

Th
Review №11

Omg! We have gotten several pieces of furniture here in the past..Ann Shraufranagle( sorry for misspelled) was an amazing salesperson: patient helpful and on the spot. We were going to have a sofa sent to east troy wi and changed our minds to have shipped to Florida. No problem. They made it happen. Jake and Jake who delivered to house in Florida kept me abreast on timing etc. Not to mention they delivered it beautifully. Wore penny loafers were totally awesome. We then ordered matching ottomans with Anns help, looking forward to getting those! Cannot say enough about our experience.with Penny Mustard. Every time!! Best quality. Made in the USA

Do
Review №12

Penny Mustard now offers free philosophy in their radio ads. Ill sleep better knowing that. Thanks.

Me
Review №13

I needed to furnish my home and my coworker recommended Penny Mustard. The team member who helped me, Jane Brozoski, was quite informative about furniture pairings and materials. Jane also stayed in communication and helped me find a coffee table that was also on sale. Im very happy with the new furniture and the excellent quality is quite worth every dollar. Thank you Penny Mustard and Jane!

Li
Review №14

My husband and I had such a wonderful experience working with Jenine Houdek at Penny Mustard in Greenfield. She was patient, kind, knowledgeable, straightforward, and gave us tons of options to help guide us in making the best choice for our new couch. We came into their store a little bristled from a bad experience from another local furniture store and she put our minds at ease. Wonderful to work with. A++ in our book!

Li
Review №15

Love this store! Furniture is high quality and made to last. So much better than the cheap Wayfair stuff everyone seems to be buying nowadays. Great staff. Jenine was very helpful, knowledgeable and friendly. She had great style and listened to me when I described the look I was after. Highly recommend Penny Mustard and especially Jenine.

La
Review №16

Their furniture is superb quality, you can customize so you purchase exactly what you want. Customer service is top notch. Seldom do you find any customer service anymore so this was very refreshing. Dosei is knowledgeable and has a knack for color selection. She was so patient when I was looking at color swatches, I didn’t feel rushed at all. My sofa and pillows arrived and are beautiful with the chairs I purchased a few years ago. This is a one stop shop, highly recommend!

ja
Review №17

Our experience at Penny Mustard was the best experience we have ever had furniture shopping, which is saying a lot for a couple of seniors. Walking in the store, a sales person behind a counter simply inquired if we were shopping for something for a specific room or generally just looking. It felt good to not immediately be pounced on. Browsing the showroom was very comfortable. When we wanted help, our sales consultant, Kyle Early, listened well as we described the type of recliner we wanted. He readily told us that they might did not have exactly what we wanted, but he thought the store catalog might have something close to what we described. My husband and I wandered while Kyle search the catalog and talked to other associates. He indeed found one that was almost our described chair. He also had us try out a few chairs to get a feel for the quality of the light touch needed for the recliners we would be ordering. Early readily gave us details. Quotes were freely given, including the $50 delivery charge. On our way home I told my normally reluctant husband that I would readily shop there again. He said, “Well, Absolutely!”

Lo
Review №18

Great furniture. High quality and real wood!

za
Review №19

Purchased a Captains Bed from Penny Mustard Furnishings. Jenine is VERY helpful throughout the buying process, no frills, no pushing for sales. Excellent customer service, will return for future purchases!

St
Review №20

Our first visit to the store. Jennie explained the construction well. We ended up making a purchase and look forward to our new furniture.Thank you

Ha
Review №21

Rob was so so helpful and had amazing customer service. We never felt pressured and he let us roam the store to decide upon ourselves. Once we had narrowed our options, he was incredibly kind to explain everything to us and send us on our way. He was light-hearted and overall a great guy! Would highly recommend this store and his service.

Da
Review №22

The personalized service and quality of the products they sell is terrific. When you consider the quality and longevity of the furniture, the price is actually very reasonable. Do yourself a favor, really think before you “save” money at one of those discount places. PM is worth the price!

Ke
Review №23

The salesman was very helpful and even suggested a good supper club. That was very helpful. The store was full of beautiful furniture. We looked at many other stores for our recliner but they had just what my wife wanted. And the even loaded it in the van for us. Thank you

Ch
Review №24

Just bought a new living room set from Penny Mustard Furniture. Pam was a delight to work with. She had a no pressure approach yet gave us all details needed to make an informed decision. Left knowing we got a great deal on quality products. We can’t wait to enjoy our new furniture.

Jo
Review №25

Penny Mustard offers well built furniture at a good price. The staff is very helpful. They offer more fabric samples than a lot of other furniture stores I visited. I was allowed to take a number of samples home to find out which one would match the best with my color scheme. The store had many living room and bedroom furniture pieces on the floor so you could get a very good idea of the detail and design.

Mi
Review №26

After raising 5 children, earlier this year I contracted to have a 3 bedroom Townhouse built in NW Indiana and I expect to move in after the new year. This is the first time I’ve done this and I’m very particular about everything, inside and out. As part of my move I decided to buy all new furniture for the entire home and that brought me to the Penny Mustard location in Merrillville, Indiana. Going into the store and connecting with Jenine was initially, and continues to be, one of the smartest decisions I’ve made in a long time! Jenine and I went from room to room discussing options and over the course of several months developed a spectacular plan. I couldn’t be happier with everything we’ve selected. Each item stands on its own, but taken all together I’ve got a very beautiful, comprehensive and cohesive collection. The quality is 2nd to none and I know 100% that everything will last well into the future! So if you’re looking to do what I’ve done or get only a few pieces, do the best, smart thing and definitely work with Jenine at Penny Mustard. Mike R.

St
Review №27

Extremely friendly, helpful staff. So many options and beautiful furniture. Excited to get my sectional ordered!

Je
Review №28

Brett was extremely knowledgeable, helpful and personable. We came in just researching options and left after ordering 2 custom couches! I’d say he did his job! We’ll of course be back to keep finishing off our room.

An
Review №29

Michelle was great, she was able to find us something within our budget and went above and beyond to find a few ottomans that would match at another location. Love our new couch!

Je
Review №30

Rob was great! He was very accommodating and helped my wife and I find what we were looking for. Originally we went to the Greenfield store to see a floor model couch that a salesperson at the Brookfield store said was available there, but we ended up finding a couple of great chairs in their Clearance center. We then decided to have a Smith Brothers couch built to match one of those chairs in terms of leather. The clearance prices for those pieces were very good! Highly recommend Penny Mustard, for both the quality of the pieces they have and the helpful sales staff.

Ca
Review №31

Our sales member Kyle was attentive, helpful, & patient. He helped us find beautiful, quality furniture we love! Penny Mustard had so many options for us to view & feel, which helped us decide what we really wanted.

Pa
Review №32

Jane the salesperson was very knowledgeable about the products and gave us a look at all the different beds. No sales pressure and we picked a bed that meets our needs. Very nice store and personnel.

Ge
Review №33

Brett was great answering all our questions. Love the strong construction of the furniture. Came from Lazy Boy and noticed the difference in construction for the same amount of money. Will buy from them again.

Se
Review №34

Jane was wonderful. This furniture buying process was really fun and we did it exactly the way we wanted.It pulled everything we had together.

De
Review №35

Loved it. These people have great customer service! So far my awesome bedroom set has lasted 13yrs. It has been through moves from Illinois and Wisconsin! It looks beautiful just like the day I bought it!

Ty
Review №36

I hated shopping for furniture until we came to Penny Mustard. The selection and designs are great and I really like the customizability here. Weve only had the bedroom furniture for about a year now, but everything is still as nice as the day it was delivered. Thanks again, Brett for your help! Im sure youll see us again!

Kr
Review №37

Fantastic service! Patient and careful listeners to what we needed and wanted.

Ja
Review №38

We had a very positive visit at Penny Mustard. They offer good, solid and quality furniture. The visit was informative and not high pressured. We left highly satisfied.

Wi
Review №39

Our sales representative, Brett, was extremely helpful and professional. Hes a good listener and suggested items that were very close to what we wanted. He helped us with options and fabrics that blended in with the colors and styles we were trying to match. We shopped other stores but we came back to Brett at Penney Mustard to make the purchase because he offered us the best quality at a reasonable price.

Mo
Review №40

We had a wonderful experience picking out our mattress. Cambriea was very knowledgeable and helpful when helping us select the perfect bed! The store was immaculate and all the staff was also helpful and seemed genuinely happy that we were there. If I could give this 10 stars I would!

Da
Review №41

A good, no pressure visit. We went on a Friday night to look at actual pieces, then went back to place the order on Saturday. We ended up ordering a different size couch, it was so worth it, taking time to look at actual pieces than just the website.

Je
Review №42

Michelle did a fantastic job with us tonight - outstanding customer service. Incredible furniture and financing options...

Ma
Review №43

The experience w Jane and staff at penny mustard was beyond excellent. Jane during a phone conversation told us how to apply for our financing. After we completed the financing we drove to the greenfield store and pick out our furniture, finish and hardware. We looking forward to our new piece of bedroom furniture.

Pa
Review №44

We were looking for a chest to place by our front door. We were not happy with the lack of quality at other stores. The chests at P Mustard had a high degree of craftsmanship. It really stood out. Maple chest. Outstanding and Made in the USA

NE
Review №45

Michelle was a tremendous help as I navigated the sea of sofas and fabrics. I’d highly recommend working with her!

As
Review №46

I hear their commericals on the radio everytime Im in the car. My husband and i love store, great quality furniture. We bought our 4 childrens dressers from there. We wouldnt go anywhere else to buy furniture. Not to mention that everyone is so nice, and helpful on everything. :).They may be pricey but its the quality that lasts a LIFETIME. Other places are cheap and bust over time, and cheaply made but not at Pennys mustard.

Lo
Review №47

Pam was very helpful and knowledgeable about product options. Very friendly. I would recommend her to friends and family.

D
Review №48

Good place. Be prepared for price shock and everything is extra. Though, if premier furniture is your goal, then, by all means, this is your place.

Br
Review №49

Fell in love with a peice. It was amazing. Was told they do NOT make California King. TALL PEOPLE NEED BEDS TOO !!!! If I were normal size I guess it would be 5 stars. Very sad I can not get myself an heirloom quality piece of furniture because of my height.

To
Review №50

Jane is great to work with! She works hard for her customers to make sure they get the right pieces for their home.We have worked with her 3 times and will returnTom

He
Review №51

Cambriea (our Interior Designer) was so knowledgeable! She gave us custom solutions to aid & assist us in building a bedroom set in a economical & fashionable way! Great shopping experience!!

Da
Review №52

I went to the store by myself as the weekend before my husband and me went together and decided what we wanted . I thought it would be an easy trip. When I asked the sales man the actuak size of the ottoman I was buying, he said to me 36 24 36. I tried to blow it off and I did . Then when I went to pay for it he said to me his girlfriend in college had the same name as me . I will not go back ...

Ca
Review №53

Brett was very helpful.. explained everything to us .. has a good eye for style. Will refer others to you

Kr
Review №54

Great service. Gorgeous furniture.

Ka
Review №55

We worked with Brett at the greenfield location and he was great! He helped us find everything we needed and more. His manager was also a delight to work with. Katie and Lucas

Jo
Review №56

The team was great. Fast, friendly and very helpful. This is the 3rd purchase I have made with them. For quality furniture go here.

Ch
Review №57

I really like the quality of the furniture sold here. The costumer service....well it is adequate.

Kr
Review №58

Questions answered thoroughly... able to bring material samples home to be sure of our choices. Selling quality.

El
Review №59

Great customer service! Pam was our associateAnd was very helpful, not to mention so cheerful and with a great sense of humor!

De
Review №60

They have some very cool furniture here. Not only is everything high quality, but the selection is fairly large as well. The store itself isnt huge, but they stage everything very nicely. We ended up going to Colders before stopping here, but the quality is night and day. We found the bedframe we were looking for. Real wood...cant go wrong. Highly recommended!

La
Review №61

Best place to buy a bed. The quality is amazing

Fr
Review №62

Nice store. Friendly staff. Higher end furniture

Ch
Review №63

Great experience with Brett! Highly recommend. The quality and ability to customize is key for me!!

Jo
Review №64

Got a great deal on a home office desk and chair. The Salesperson was very nice and helpful.

Vi
Review №65

First trip to Penny Mustard. Good, helpfulservice by Pam. Searched the store and found items that we liked. Made a purchase. Good experience and will return again.

Be
Review №66

High priced

Vo
Review №67

Excellent service. Beautiful furniture with plenty of variety and options to create a room.

Jo
Review №68

Brett has been great to work with from start to finish. We highly recommend Penny Mustard!!!

Ka
Review №69

Rob & Associates for very friendly like we were friends for years made the sale very easy for me thank you

Jo
Review №70

Great buying experience with Michele. Knowledgeable and very helpful.

Le
Review №71

Sofas are all custom order and cannot be returned rather expensive

La
Review №72

My questions were answered clearly and Rob was very helpful.

Ro
Review №73

I was in here looking for a bed for about and hour with out some one so much as greating me. I had to take my business across the street to the other furniture store where they were actually nice and helpful

Ma
Review №74

Greeted and we received the attention we wanted. Our wishes were listened too and we did not feel rushed

Ba
Review №75

Excellent product knowledge and customer service.

De
Review №76

The maze of different rooms can be a little nerve-racking, but they have an excellent selection, and wonderful staff!

Pe
Review №77

Great customer service from Jane

J
Review №78

Not really a good quality store... overpriced all

Cr
Review №79

High quality furniture that stands the tests of time.

Ri
Review №80

Kyle is friendly, knowledgeable and easy to work with. Thanks.

Ta
Review №81

I shouldnt write a review without going into the store, but what keeps me from going in is THE ANNOYING RADIO COMMERCIALS! If the commercials are annoying what must the sales people be like? Pushy? Ive read reviews on other sites and I think I will continue to use my husband to make my furniture.

Ri
Review №82

High quality furniture.

Ci
Review №83

Rude drivers Block neighbors Driveways very dis respectful in the city if Milwaukee

He
Review №84

Cool furniture, and the warranty is really for life!

Ro
Review №85

Quality furniture!

Di
Review №86

Very friendly and helpful.

ma
Review №87

Great quality!! American made furniture that lasts!!

Su
Review №88

Excellent quality a bit more expensive but you get wuuty for the price friendly staff Pam helped us I don’t mind waiting for quality

Br
Review №89

Great service, great furniture.

Ro
Review №90

We LOVE it there!!

Em
Review №91

Great service, great products

Tr
Review №92

Pricey but quality furniture!

Ma
Review №93

Wide selection. Quality stuff

Ti
Review №94

Quality furniture that will last a few lifetimes!

Ma
Review №95

Great sales experience

Jo
Review №96

Great people and service

Tr
Review №97

Beautiful furniture

Br
Review №98

Expensive but quality furniture

Je
Review №99

EXPENSIVE!

Ha
Review №100

Nice furniture

Information
22 Photos
100 Comments
Rating
Similar organizations