There is no phone and way to talk to a human at the clinic for help. I made an appointment on line for Thursday, when I showed up to sign in, there was no record of my appointment even though I had a confirmation number. There were no other appointments available, so I went home and scheduled again for the next day. Friday, I show up 15 minutes early as instructed, sign in on the kiosk, enter my confirmation number and credit card. And wait.... and wait.... and wait.... finally the CNP asks my name and tells me I didnt sign in, but she did agree to see me.At the end of my appointment she electronically sent prescriptions to my pharmacy. One of the 4 was missing. The pharmacy said they did not receive it. There is no way to fix this and get my prescription, because you cannot talk to anyone at the clinic on the phone. I begged for help from the CVS store employees, but was told the Clinic is separate and they couldnt help me. They were not even willing to take a note and stick it under the door to ask the nurse to call me. They said it violated HIPPA laws.So here I sit, still sick, without all of my needed medication and no way to get help, unless I drive 20 minutes and sit in the clinic waiting room, and try to catch the CNP personally between patients.

Every time I call the pharmacy they don’t answer. They gave you on hold forever

You can never get anyone to answer the phone in the pharmacy department. I have been on hold for over 20 minutes and not 1 person picked up

On 6/12/2021 at 9:05 am, I was the first person at the drive-thru. The Pharmacy was supposed to open at 9 AM but didnt until 9:16 am; then they served a person who drove up to the second drive-thru window at 9:16 am.

They canceled Rapid test scheduled last week with less than an hours notice and did not provide any other options for testing today.

Terrible pharmacy. Understaffed, long wait times, that is if you can even get someone to acknowledge your presence.

Whoever it was that was working the pharmacy was extremely rude. I think her name was Abigail. No matter if they are busy or backed up customer interaction is what is going to keep you open and going. Glad that this was a one time fluke coming here cause I won’t ever again. I would rather pay money to switch my prescription than to be treated like cattle going to the butcher again.

I Brought home Fudge Stripes. I opened them and there is only 5 cookies not broken.

Needed to pick up a prescription for my daughter. Received the phone call from CVS that the prescription was ready. Waited in line for 15 minutes until it was my turn. An older lady couldn’t find my prescription at first. Then when she did, she told me it would have to be billed, to circle around the building and wait in line. There were 3 cars behind me. I told her I had a prescription billed quickly just the day before and there were 3 cars behind me that I could be waiting for another half hour with a sick child in the car. She then looked at the camera and told me she only sees 2 cars. At that point, I felt she was just being rude and customer service skills were lacking.I then went right across the street to giant eagle, they filled it right away and was cheaper. No problems.So I decided to call CVS to let them know of my experience because I haven’t had this problem with any other member. The manager told me to write a review instead of talking to the pharmacy.

Terrible experience. I would not recommend this pharmacy. Customer service is terrible in every way.

Not a good experience here. I’m standing waiting for clerk to come and ring my purchase. He finally arrives, so I wait for his verbal or nonverbal gesture to tell me he’s ready to help me which never happens. He rings my purchase and immediately give me total. I asked him if they still accept cvs/Caremark card at this particular location as I was interested in using my 40% coupon. After all that, I pay for my purchase and we’re just standing there looking at each other. 15 seconds pass and he finally ask if I would like a bag (I bought a large pack of toilet paper). Sheesh, where are the basic customer service skills and drop of common sense here!! I will never go back to this cvs

I choose this CVS when I need to get the medicines (over the counter) my whole family uses. Employees are friendly, and willing to help, they ask if you need help finding anything. Ive only had to wait in line a handful of times and even then they had 2 cashiers for 4 customers waiting. Conveniently located. They also have a wide variety of medicines including a huge section of homeopathic items.

I choose this CVS when I need to get the medicines (over the counter) my whole family uses. Employees are friendly, and willing to help, they ask if you need help finding anything. Ive only had to wait in line a handful of times and even then they had 2 cashiers for 4 customers waiting. Conveniently located. They also have a wide variety of medicines including a huge section of homeopathic items.

Ever since we moved to Green and started going here it has been a disaster. Nobody in the pharmacy has any idea what theyre doing. Prescriptions are wrong, things arent filled when they should be and just a general sense of ignorance. It also really sucks since theyre buying everything up and its reallt the only option left. The vast stupidity is beyond infuriating.

Very unsatisfied with the entire experience. Had to do a lot of waiting at the pharmacy until I was appointed to rep from CVS pharmacy . They were too worried about protocol instead of their customer service even though I was in pain for my medication . Asked if they would call my doctor about my prescription because it wasnt signed which is a cream for hemorrhoids . They refused and told me I need someone at the office to sign, which I couldve done that if I noticed from the get go. But I would like to thank Green Giant Eagle pharmacy for taking care of me.

Love shopping at this location. They have very friendly staff and always have items on stock. Clean store makes for a nice shopping experience.

The pharmacy is a joke. I arrived sat at 6:06 to pick up my prescriptions. I was told they close at 6 and couldn’t do anything about it. That’s fine, I get it. I should have arrived 7 mins earlier. I went first thing Sunday morning at 10:40 am - the pharmacy was supposed to open at 10 am on Sunday’s. I’m waiting at the drive thru for at least 10 mins. There’s a line of cars stacking up behind me. Another disappointed customer pulls up next to us and says they aren’t open. I go inside and wait to speak to a manger. Apparently it was too much to ask to just place a sign on the window for people to know that all pharmacy techs called off!!!

Great location

Very clean and organized store. Good for quick shopping trips!

The minute clinic located inside this CVS is extremely unprofessional and extremely dysfunctional. I signed in and my wait time was 2hrs and 34mins, I ended up waiting 4hrs only to be told my name was removed from the list and that I would be moved to the bottom. The “nurse practitioner” took an extended lunch only to come in late. Never again returning.

Great store & staff all around. Very friendly & professional.

Terrible experience with the minute clinic. Especially the practioner that was working. I left in tears. I went on right at 9am to sign up to see the doctor. I was technically second in line but a couple had forgot to sign in ( who was really first) so I was third. Well, the nice couple let the first person who signed up in the computer go ahead so I left and heard I would receive a text when I could come back. I received the text 5 min after I left and I think it was because I was second in the system. However, when I got there I walked in and sat in the actual doctors office. Then the practioner noticed the couple who forgot to sign up in the system were still waiting even though they said I could go ahead of them. Well the doctor noticed this and said no they need to go ahead since they were here before you. He said he would text me when he was ready for me. Well, three hours later did not receive a text so I just signed up again. My appointment was at 1:21pm. I get there and the doctor says oh sorry Im at lunch now my appointment says 1:21!!! Do not tell me youre at lunch. He then laughed at me when I said you know what, forget it this is my first written review ever and Im beyond frustrated. If it was up to me I would absolutely fire that practioner.

Great local CVS, they take good care of customers!!!

Catherine in the Minute Clinic is absolutely a Godsend!

Very clean, well lit, well stocked store, with friendly staff.

No complaints. Clean store with friendly staff.

Nice things but a little to high priced

Thanks for the wrong prescription

Store open until 10, but pharmacy closes at 9.

Very helpful

Place is a joke....too bad the doctor doesnt know the difference between a DOT physical and a medical card physical 😡 dont waste your money or time

Fantastic service