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Baskin-Robbins
1593 E Mason St, Green Bay, WI 54302, United States
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Baskin-Robbins
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Cy
Review №1

Praline crunch was so yummy! Lots of flavors to choose from.

An
Review №2

My new ice cream stop! Love the waffle cone with the chocolate dipped sprinkled edge. The girl was helpful questions and thoughtful to ask if we wanted lids for our bowls too.So many flavors and options. Plus when you down load the app the savings and specials become available. 🍦🍨🍧😋

Sh
Review №3

Had a scope of butter pecan in a dipped cake cup. Baskin Robbins still has awesome ice cream. 😊🍦

Ka
Review №4

On 4/23/21 Visited store near Lambeau. I received a buy 1 get 1 free 2 scoop sundae coupon in the mail. Went with my sister for 1st time, usually go to Culvers. The young man accepted the coupon and was very polite and friendly. As he prepared our order a short, dark haired, girl was clearly reprimanding him. At checkout he apologized saying the coupon was only good for child size scoops and would have to charge me full price for both. I pointed out that was not specified on the coupon and he didnt clarify that when taking our order. The girl stopped what she was doing and came closer giving me the most angry, hateful, look. I had no problem paying full price and felt sorry for the young man just trying to do a good job. I said nothing more. Why is this girl so angry, unprofessional, and hostile toward customers and her coworkers?Ill stay with Culvers after that experience.

Ly
Review №5

Their waffle cones that come free when you buy 2 scoops of ice cream are not edible. They are SO hard to chew and they taste stale. Maybe they need to cook them a bit longer so they are crispy and have more flavor.

Br
Review №6

Amazing customer service and quality with quantity ice cream. Try their ice tea shakes they are amazing.

Ka
Review №7

We visited BR by Lambeau Field and a worker named Emily served us. The minute we walked in she stared us all down and continued to be rude and laugh with her coworker. He was laughing as well. We felt uncomfortable and do not believe a worker like that should be serving customers. Very disappointed in the service. To top it off, she overcharged one of our smoothies and never said thanks for stopping by, instead just continued to state and laugh as we walked away. Hopefully a manager sees this and get this issue fixed asap.

Ma
Review №8

Was excited to hear that they came out with vegan ice cream however upon arrival (Lombardi Location) I learned that they are not allowing any samples. Oat milk is always a toss up so before I buy a dish I would like to try it especially after seeing online reviews.They said no, with an attitude, so out the door we went. No sale for you Baskin-Robbins.

Bo
Review №9

Lots of flavors to choose from. They have cakes too. The big cones are really large and pretty filling.

Je
Review №10

First time having it and it was soo good! The worker was so helpful!

ry
Review №11

Great ice cream and great customer service!

Ra
Review №12

This place has good tasting Icecream and have deals on cones with scoops of Icecream.

Ga
Review №13

Came here for a doordash order, no other customers were here. the only lady working had a snotty attitude as soon as i walked in, saying “i haven’t even started the order yet so you’re just gonna have to wait, okay?” without me even saying a word to her. don’t know why she felt the need to have an attitude with me when i gave her no reason to act that way.

Ah
Review №14

Really nice workers and ice cream

El
Review №15

Extremely rude & disrespectful employee. Her anode remarks & degrading comments warrant a wright-up.

Am
Review №16

Would have given a 5 star review that lady that was behind the counter has 0 sense of humour. Crabby as hell. . If you hate your job so much find a new one.

No
Review №17

Super clean shop. Wide variety of flavors with a very nice staff. The ice cream here doesn’t seem to melt as fast as other places, a real plus if you have kids.

An
Review №18

I have not been to Baskin-Robins since it was on Main St many years ago. It was just as good as I remembered!

Sh
Review №19

Thank you for the extra precautions to keep us safe! As always, great ice cream and friendly staff

To
Review №20

Best ice cream in town. Highly recommend..

Am
Review №21

Normally they’re a 5 star, but I wasn’t sure what their hours are due to COVID-19. So I literally just called 7:50pm 6/27/2020 and they answered and the lady was talking to someone I assume. Then there was dead silence. I said hello and then music was playing because I was put on hold. Then, when I asked what their hours were, she said they’re opened until 9 and she hung up. I couldn’t even say th-. Not sure why she was so rude, but it wasn’t called for. All I was wondering if they went back to their normal hours or not.

Da
Review №22

She, we think is the owner, was fabulous!! She explained everything with no hesitation. She reminded us that we could try before we buy. My 3 scoops were so big and so good tasting but wow I was so full I didnt finish my chocolate covered waffle cone. Will definitely be going back.

Na
Review №23

Dairy free ice cream. Thank you

As
Review №24

Staff is so helpful! The ice cream is also very good too. Theyll even give their own recommendations if youre having trouble deciding on what to get. Perfect for a hot summer day.

Bo
Review №25

In my opinion, Baskin Robbins has the best ice cream in the area. You get what you pay for. They have just about every flavor you could ever want. My favorite is Rocky Road. My mouth is watering just thinking about it! As you walk into the store to the left is a freezer with a variety of bulk ice cream at a discount. I take the grand kids there for a special treat.They also have delicious ice cream cakes.

Da
Review №26

Very awesome staff! It gets pretty busy in the summer. Pretty decent prices and you can sit inside to eat your sweet savory treats. Finding parking can troublesome during busy times. Otherwise, great spot for ice cream!

Ke
Review №27

I absolutely love this place. The Ice cream is amazing, the only thing I dont like is that I always have a very hard time picking what flavor I want because they all look so good.

Li
Review №28

Fantastic choices. reasonable prices. staff was very friendly. will be back for more flavors.

Jo
Review №29

Great customer service! super friendly.

Du
Review №30

Always great service and great staff. Fresh and flavorful ice cream. Always will support this place. Great atmosphere!!

Wi
Review №31

Amazing staff always friendly. Very clean and up keep is good. Friendly atmosphere.

Pa
Review №32

I love that you can get a taste of as many flavors as needed to decide what to buy. They always have a flavor of the month and I am not always certain I will like it.Candy bar mash-up for October.....oooh chocolate!!

Ke
Review №33

Good location great choices of ice cream. There are other good places to get ice cream in green Bay but none with these choices.

Ky
Review №34

Ice Cream! Yes! 31 flavors! You got to be pulling my chain! I love Ice Cream and you should too. Nice change up from just Culvers, Coldstone, and all the yogurt places.

Da
Review №35

This is my new favorite ice cream place. Excellent taste! Download their app and have a constant stream of coupons :)

Su
Review №36

The young man behind the counter was helpful and friendly. Great choice of flavors

Th
Review №37

Baskin Robbins has the best ice cream and creative creations in town. Its always worth the trip for a new flavor or an all time favorite.

Ja
Review №38

Lots of flavors. Always pretty busy but the line moves pretty quickly.

Ta
Review №39

31 flavors and they rotate some of the flavors out. Always find a flavor I like and prices are reasonable. Walking distance from my house leads to more motivation to take the dogs for a walk.

Mi
Review №40

Very disappointed that the 31 flavor discount had been discontinued.... Nothing on website!

To
Review №41

A favorite place to bring my kids. Many times well get some chicken strips from Hardees and ice cream at Baskin Robbins. The place feels fresh and modern and is always nice a clean. Snag the one outdoor table if you can on a nice warm summer day.

De
Review №42

Im a chocoholic so i always order something chocolate. They always deliver and the service is fantastic.

Li
Review №43

First time ever there and was totally impressed with how clean and how delicious 😋 it was

Er
Review №44

So many flavors! They always have a flavor of the month and whenever its the 31st of the month you can get an ice cream for $1.31!

Je
Review №45

Love ice cream so it is a cool place to eat ice cream

Mi
Review №46

Happy and easy going young man who served us. Will come again!

Ra
Review №47

Great choice of ice cream. I love that they have waffle cones

Jo
Review №48

The employees were helpful and professional. The items we ordered met our expectations. A little more seating would be the only improvement I could recommend.

Jo
Review №49

Although its nice having a Baskin Robbins back in town, its really small inside, and due to the location, outdoor seating is very limited.

Je
Review №50

This place should be illegal, its that good !!!

Ka
Review №51

Always have a good experience but Im most pleased with todays visit and the results of the birthday cake they made for my husband!

Be
Review №52

The professional ice scooper behind the counter was extremely friendly and the ice cream is phenominal:)

Sc
Review №53

31 flavors available for cones and sundaes. Specialty drinks. Quality ice cream, but prices are a bit high.

Lo
Review №54

I had a very nice time. Ice cream was delicious​ and very reasonable on the 31st.

Ma
Review №55

The ice cream is great, however every time we go they seem to be out of waffles for the dishes or out of the plastic dishes and then they try to charge me extras because of the dish...like seriously?

Ch
Review №56

It was clean and the service was pretty good, we will stop again.

Ev
Review №57

The ice cream and everything is really good, the workers are also really nice

Ol
Review №58

Awesome assortment of flavors. Quick friendly service. Prices are a little high, as expected.

La
Review №59

Clean facility, so many flavor options. Prompt and friendly service.

El
Review №60

Delicious, had STRANGER THINGS STUFF THERE

Ja
Review №61

Terrible service. 2 young employee had no clue what they were doing. My ice cream was served in a domed cover rather than a bowl. The staff was frustrated because it was busy and and the one girl was very rude. Sorry we bothered you. Train your staff.

Kr
Review №62

Lots of great tasting ice cream. A flavor or two for everybody :)

Su
Review №63

Best place to get ice cream. Variety of flavors.

Ma
Review №64

Very good ice cream I do recommend everyone to stop by and buy some 😋😋😋

an
Review №65

This place is just like any other baskin robbins, good icecream, friendly staff, clean environment. love this place!! ❤️

Iv
Review №66

Great staff, 31 flavors whats not to love?!

GT
Review №67

Fast and friendly service! Thanks! Great little shop to visit.

Ed
Review №68

Good ice cream. 2 scoops gets you a waffle cone.

Em
Review №69

Amazing!! We got a polar pizza! I cant wait to go buy another one!

To
Review №70

Great place to have a yummy snack

Jo
Review №71

Yummy!! Unique surbert flavors.

St
Review №72

The offer a 20% military/veteran discount...

Je
Review №73

Best ice cream. We always stop here when we visit Green Bay

Jo
Review №74

Id be willing to pay for the smells alone

Je
Review №75

Wish they stocked Chocolate Fudge ice cream all the time.

Br
Review №76

Very friendly and was clean. Busy place but they made the wait short with their excellent service

Dy
Review №77

Great ice cream. Great prices

Ka
Review №78

You cant go wrong with 31 flavors.

Pa
Review №79

Baskin and Robbins is great ice cream

Ro
Review №80

Amazing service!!! Great flavors, amazing value and it was so clean!

Sa
Review №81

Delicious ice cream, very friendly staff

am
Review №82

Extremely rude tonight. Never again

Ap
Review №83

Wow i havent been to a baskin robbins in a long time since they closed on west mason along time ago

Co
Review №84

Excellent ice cream! I love Rocky Road!!!

An
Review №85

31 flavors-Cant go Wrong!

Jo
Review №86

Great sugar free ice cream.

ME
Review №87

Always clean and good customer service.

ka
Review №88

Love the flavors, the service and the cheerful decorations.

Ka
Review №89

OMG best ice cream on the planet

Sa
Review №90

This place is a gun-free zone thats one of the reasons why I give it a low review. The ice cream is super high priced and does not taste very good

Mi
Review №91

Ice cream! Nice selection of products, friendly, professional staff.

Vi
Review №92

Fast friendly service with a 😃!

Ja
Review №93

Tasty but kinda spendy

Ja
Review №94

Love their banana split

Er
Review №95

Not worth it with so many better, less expensive options around

la
Review №96

Many different flavors to choose from.

Sa
Review №97

Delicious. Glad you are back in Green Bay!

Na
Review №98

Best ice cream in the world

Jo
Review №99

Slow service, ended up walking out only 1 person working.

Jo
Review №100

So many delicious flavors.

Information
59 Photos
100 Comments
4.5 Rating
  • Address:1593 E Mason St, Green Bay, WI 54302, United States
  • Site:https://www.baskinrobbins.com/?utm_source=google&utm_medium=organic&utm_campaign=Yext
  • Phone:+1 920-548-5271
Categories
  • Ice cream shop
  • Cake shop
  • Dessert shop
Working hours
  • Monday:11AM–10PM
  • Tuesday:11AM–10PM
  • Wednesday:11AM–10PM
  • Thursday:11AM–10PM
  • Friday:11AM–10PM
  • Saturday:11AM–10PM
  • Sunday:11AM–10PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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