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European Masters
275 Northern Blvd, Great Neck, NY 11021, United States
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European Masters
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Ke
Review №1

For a while I have been looking for a C300 that has decent mileage. I initially started searching through every dealership for a C300 that was within my price range. I have looked far and wide; every dealership I saw I felt like they were trying to manipulate me and just wanted my money. But, once I contacted European Masters, let me tell you I felt incredibly welcomed. They only showed me kindness and transparency with the offers they gave me. Shout out to Mohammad that helped me through this whole process. He was incredible at showing me different Mercedes options to pick from. He gave me all the details and reports for the cars he displayed. He insured me that if there were any problems I was protected under warranty and so far I havent had an issue within this past week. The car runs buttery smooth and it is AMAZING. Overall, I am really happy with my purchase and I definitely would recommend this place to all my friends and family. The whole European Masters team is incredibly cooperative. I love you guys!

Ch
Review №2

Honestly, what a great dealership. When I contacted European Masters I felt immediately taken care of. They were very on track to keeping their customers satisfied in finding what they were searching for. A great bunch of people that are amazingly capable. In the end, I bought a BMW 430i and it has been perfectly fine. Loving the car! Once again, thank you European Masters family!

Sa
Review №3

I am so happy I picked up a car from here. I was able to come in and come out with a car the same day. Got a 2017 Jeep Grand Cherokee for my family. They were incredibly excited when they saw it. Dont regret my purchase!

Jo
Review №4

They really are masters, I get the name now. The selection of cars they had, I was blown away by. I loved all the Mercedes that they had in the showroom. Also, the staff were very nice and welcoming. They helped me straight away and without issue. Very knowledgeable people that know what they are talking about. I love this place!

Bo
Review №5

Fast and hassle-free! Came in, and Mohammad helped me with finding the right car for me. He was very professional and clear with the whole process. He showed me all the options I had available to me with the budget I had. I was able to find a car that was best suited for me. Incredibly happy with the choice I made. Overall a quick, easy, and enjoyable experience. Definitely would recommend!!

Cl
Review №6

Called in and the staff were very knowledgeable about the car I was looking for. Made an appointment and met with Kevin. We went over what I was looking for and such. He was able to show me reports related to the 330 I was looking at. They were very transparent with their pricing and what was going to be my final price and I was fine with it. The price for the car was amazing, I have no complaints!

Ke
Review №7

I love European Masters. They were able to secure me an M4 at a good price with low mileage. Kevin was incredibly good at his job. He knew all the info I wanted from him at an instant. I got the car on the same day. There are no problems with the car even with everyday use. Great people and great cars!

Do
Review №8

I purchased a E43 from a European Masters last week. I waited a bit before I put on a review since I wanted to see how the car would perform after some time. So far, there hasnt been a single issue with the car. It runs like it is brand-new. The buying process was quick and there wasnt any issue. The staff were very kind and helpful in the whole process of buying this car. I am honestly blow away at how well they work and cooperative with each other to get the customers satisfaction. Honestly, incredibly well done!

De
Review №9

Kavita and Al were awesome! 👏Very professional and made the buying car experience with them very smooth. I recommend them for an excellent car buying experience.

Jo
Review №10

Hats off to David for the amazing job he did with helping me buy a car. The customer service was top class and I am really happy with it. It was a quick and easy process and I was able to get my car the same day. I will be sharing this experience with my family and friends.

To
Review №11

Just bought my first car and honestly it was a great experience. When I first walked in here no one hassled me or bothered me. I was able to walk around and look around until I saw a car that I wanted. Kevin made it easy for me and walked me through everything. He let me test drive the car and after that I knew that was the car for me. He told me the full breakdown of the car and gave me all the details, didnt leave anything hidden. Worked with Al for the finance and he was able to work with me and get me approved for the car. Overall definitely would recommend.

Wi
Review №12

Kavita was a very big help for me! She answered all my questions, helped me in a timely fashion, & she got me in and out of the dealership in less than an hour!5 stars (even though you can see that)

DA
Review №13

This was my first experience buying a car from European masters. I have to say that David made the process of my purchase very enjoyable and effortless. His knowledge expertise of the BMW brand is outstanding. He dedicated as much time as I wanted during the test drive and went above and beyond demonstrating the features of the vehicle. I couldnt have gotten luckier having him as my Sales Associate. My vehicle was delivered on time and turned out better than I could have expected.

Ro
Review №14

David the sale rep. was very friendly informative and patient. Just know if your financing that they will find you a good rate base on your credit. Oh and the bigger the down payment the better it will be for you

mu
Review №15

FRAUD employees don’t know how to treat customers they think they all mighty. SAVE your money go some where else. Some needs to teach David about proper adequate and manners.

Re
Review №16

I recently inquired about a car online and on the website the listed price was $40,000. I called the next day interested in purchasing the car and they had randomly changed the price to $50,000 after my inquiry and then told me that the car was sold as its not listed on the website anymore but it clearly was. Awful customer service and straight cheaters

Do
Review №17

Customer service is horrible. When you have an issue they either hang up or do not respond. I have questions about their extended warranty, but they seem to not answer and blow people off. This is horrible service and do not recommend them to anyone

Ma
Review №18

Fantastic customer service!! Honest, no BS, great quality high end cars at fair prices!!! Mohammed and the entire European Masters crew went above and beyond to make buying a car an easy and fun experience. I had been searching for a very specific car all over the U.S.. I flew into JFK from Portland to start my car search (low inventory and higher prices on west coast) in the New York area. I visited several car dealerships and European Masters was the most impressive! The inventory and prices were much better than the other dealerships. I found the car of my dreams a 2018 Mercedes AMG GLE 63 at European Masters! The vehicle was in superior condition with only 20K miles. In the following days, Mo and the crew worked with me to do all the paperwork long distance from Portland. The transaction was flawless. Thanks Mo, I will be back to buy my next car!

Ja
Review №19

Bought a Audi A4 from European Masters today, and let me tell you it was the smoothest process of my life. Kavita was very cooperative with me in finding what I was looking for. She wasnt pushy and took her time in the whole process. I couldnt be more happy with this experience, it was a 5/5 experience!

ji
Review №20

Best customer service ever.If you want to buy used cars, go to this place and talk to Kavita. She is wonderful.

Mi
Review №21

Been shopping for Mercedes S450 sport for a while finally found it here. Mohammad was very helpful, love the car, great experience, enjoyed the car for 4000 miles already. Recommend everyone.

Od
Review №22

Kavita was kind and patient , thank you for helping me with this purchase , I Definitely will recommend everyone I know to European masters. Thank you!

SA
Review №23

Best service ever any credit score they help u out to get ur dream car out best deals 😘

As
Review №24

Great experience working with Mohammadfrom start to finish. Was very good with follow ups and constantly kept me informed. The market currently is more expensive than I’m sure we’re all accustomed too and before coming I went over their certified program with Mo, so I knew what to expect and what I would be paying for the car. Although there isn’t a lot of room for negotiation, the deals overall come out fair. I figured I might as well pay for what I want so long as the everything on the vehicle held true (which it did)European Masters treats their clients like family and does business while keeping things cordial, professional and friendly. Mohammad was an excellent example of that. If you want someone who won’t play games and will be honest and straight forward, deal with him. I value that most in every business transaction.My car was clean and Mo even made sure to get off all the little stickers off the windshield and side mirrors on his own. He even drove with me to pick up the car which was in another location, but he didn’t leave mehanging. To see salespeople especially their most experienced/senior person do all the little things like put on license plates; that impressed me as well. I thought things like that were dead in the car business. Humble and great place, and am strongly vouching for and recommending them!As for my car, I got my Mercedes-Benz E class with my panoramic roof and AMG sport package. Car was presented to me in the way I expected. Clean and spotless. So, thank you European Masters and Mo for giving me the most personable car experience to date!

To
Review №25

Came to Masters to purchase a Volkswagen and was greeted and assisted by Mohammad. Excellent salesperson and was direct. Test-drive, reviewing options and vehicle history was smooth. Negotiated a little bit but the sales manager Al gave us a reasonable counter to which we had to take the car. Great experience and honestly good down to earth people. Happy to give them my business!

Ja
Review №26

I called back to back to make sure my paper work was done before heading to the dealership all they kept telling me is yea just come in anyway I handled all my paperwork and it didn’t seem to matter when I got there had to do it all over again. What we the purpose of me providing proof of income and address and filling out a credit application online if I was going to do it again at the dealership

Se
Review №27

Need to teach the employees proper manners to speak to customers. David was the worst and all the reviews are fake I spoke to 3 sales people everyone gave us a different price. FRAUD stay AWAY

Mo
Review №28

Please don’t bother shopping here. They’ll bait you into a car with a higher price tag and claim the one that you are looking has been purchased or is no longer available. Was willing to do business until what they did to me resonated with the one star reviews.Do yourself a favor, go to a proper brand dealership and they won’t hassle you for your time nor effort.Went looking for a BMW 340 for $30k and was told it was being serviced. Test drove a Mercedes C43 for $38k and magically the 340 came from service as soon as i left and a “couple of dudes” walked in and bought it.Huge disappointment and waste of time.

Hy
Review №29

Don’t buy your car here. I got a 2015 C300 from here and I already had to put money into fixing my own car. When I got the car there was a lot of body damage on the drivers door and passenger side hood that I was unaware of. When driving it for a couple days the brakes and rotors were really bad. Drove the car back and it was replaced. Told the shop that there was fumes coming inside the cabin every time I turned the heat on was told they don’t smell anything. There was a really loud squeaky noise coming from the drivers side suspension and asked about my warranty. When I asked they said I had to pay a diagnostics fee when I just got the car brakes done. The car was not detailed when I got it because they was rushing the car to be sold. Was told they was going to have someone detail it for me. Never did. Found out I had water damage in the car from the previous owner. Please go to the regular dealership when looking for a German car not here. Also there was for different types of tires on here that was suppose to be replaced never was

Fl
Review №30

European Master Cars has always been my go to Dealership for over 20 years!!! And even Nowwwww our relationship is still going strong!!!! I will always recommend everyone to here.. You will not be disappointed ... Love you guys.. U always get the deal DONE!!!!! Thanks AL and a Big Shout out to David !! And whole Team!!!M~Life 😎

Jo
Review №31

Very nice luxury car showroom!Unfortunately BMWS Carbon Black is blue!Still, a beautiful car for someone!

Er
Review №32

I called ahead, scheduled an appointment for a specific car, and asked if I had to purchase the expensive warranties or if the price was the price. I was told that the price was the price. Since it was nearly a 3-hour drive from PA, I texted two times for an accurate ETA, yet the car wasnt ready. When it came down to price negotiations after the test drive, there was $500 of dealer fees on top of tax and tags and the $3,600 warranty on top of the price. That quickly put a very good deal back in the ballpark of everyone else.Im very disappointed that as much honor and respect as I gave the dealership, it wasnt returned to me.

Jo
Review №33

Kavita’s view was amazing.She helped me out with the whole 9 yards and she was really professional with everything.I’ll definitely be referring more people to her 💯

Sh
Review №34

Flawless and easy process here at Masters. My sales rep Morgan and Mohammad were a great help, I came in last week and did my application and was explained what I was getting myself into. Just picked up my car and the numbers were as discussed and the car was ready for me to pick up. Really simple process and would recommend! They have a big inventory and a wide array of cars.

Er
Review №35

Bought a beautiful car had a great salesman and were hoping that the car runs beautifully.. Mohammad and big Al.. Are awesome...

Je
Review №36

Just purchased a Mercedes van for our business. We worked with Kavita and it was an absolute pleasure. She was very professional, she has an incredible personality and had all the answer for me every time I called her. She is a top notch sales person and I would recommend working with her on your next vehicle purchase.

Ma
Review №37

Had a pleasure working with my sales rep Mo who assisted in my 3rd purchase here in the past decade! I came in for a 7-series but he showed me an M550 and I instantly fell in love. The process was easy, they were very accommodating with answering questions and the service was impeccable. Kept everything straight forward and easy.

pa
Review №38

Had a wonderful experience with Jamal, a very knowledgeable young man. Entire staff was friendly and attentive to me and my family. They went above and beyond to see that we got the vehicle we wanted. Smooth delivery and numbers were exactly as quoted. They should be a Mercedes dealership because we were treated like royalty. Thank you so much for your wonderful service best wishes Paul and Christine

Ge
Review №39

Mohammad was the best and kept his word! Held the car for me as I asked to and managed to get me a lower price as well. I will continue to recommend friends and family as I have done before. Great dealership, was fast and efficient. In and out the door in less than an hour with a new car. also I want thank joe he is helpful and nice gentlemanThanks everyone

De
Review №40

Reynaldo, was very professional. He spoke to us as soon as we walked into the dealership. He kept us abreast of every step while we were waiting. He patiently waited for us advise the next move and never rushed us. Will definitely return to this dealership when it is time to purchase another vehicle.

My
Review №41

Shopping at European Masters / pristine Mitsubishi was a great experience, Kavita was amazing she helped me get in the car of my dreams !!!! I love my new car . Go shop with my girl for real .

R
Review №42

A huge big up to Senior Sales Specialists Jamal. He made it possible to deliver exactly what myself and wife was looking for!! Will definitely recommend a first time owner and one who is looking for up and beyond service. 😎💪

da
Review №43

Will lie to you saying you have to buy warranty and also try to add in extra fees. Go with carmax, carvana, zoom one of the new age dealership that don’t play these unethical games

rh
Review №44

Kavita was patient and so technically versed in car dealings, she is wonderful! She helped my mother pick a car, and we were treated with wonderful service and care. Thank you so much! She made sure we left with an amazing car that we love.

Sh
Review №45

Renaldo is the man, super clean and nice place. If you’re ever in the area or interested in buying a net car check then out first. ✊🏽✊🏽✊🏽

Ho
Review №46

Hi Everyone! My name is Holly! One thing I am super big on is reviews because I look at every single review prior to checking out any place or product I am looking into. I have been car hunting for at least 4 weeks now! Test drove a TON of cars spoke to so many dealerships and still couldn’t find anyone or anything that I felt comfortable dealing with! Late Sunday night I just so happen to come across the dealership “ European Masters.” They had the vehicle I was looking for along with the option to view the Car-fax for free! The next morning I called first thing to confirm the vehicle was still available and rushed on over! The vehicle was the same as it was advertised online, which I loved! Because typically you’ll get to the dealer and find a million things wrong that we’re never listed on the site! The sales guy I dealt with with was Mohammed (MO)! He was INCREDIBLE! Mind you I AM NOT the easiest person to deal with! He was extremely patient very understanding, answered all of my questions and was honest with me the whole time I was there! He even assisted me with cleaning my trade in out! When I left the lot the communication didn’t stop from there! I had a question about the car once I started driving it on the Parkway, so I called in asked for him and he walked me through what to do since I wasn’t aware how to work this specific part of the car! I’d like to add that the bathroom was very clean and they followed all COVID-19 guidelines. Most people who write bad reviews in general typically do that because they didn’t get what they wanted. Meaning they’ll walk into any dealership with 0$ down, bad credit and expect to walk out with an approval for a $50,000.00 loan on a car. To be honest with you guys I thought I wouldn’t have been approved at all for the difference of the car that I wanted! But with my trade in and 3k cash they were able to get me a pretty good deal!!!! I highly recommend anyone car hunting to check out their place! Stay safe! And thank you MO and the team for all of your help!

Jo
Review №47

Came in same day and was helped and care of by Mohammad. Excellent service and he worked with us and was a man of his word. Everything when you deal with Mohammad is black and white and we love that. Honesty first or we can never do business! Thanks Mo for keeping it real!

xh
Review №48

So we called this place and Trina (still dont know if thats her real name) tells us a vehicle is available and assures us the exact vehicle has no accidents and the price is so low because “We have the best prices”. After driving two hours to go see this car, they tell us the vehicle has been sold but they have other selections, then proceed to tell us about over priced high mileage cars. These are the people that make dealerships look bad. Stop lying to people and just be honest.

Sa
Review №49

They will charge you $3,600 for NIADA insurance which is a SCAM. I bought my car in June 2020 and I was really happy at first, however I started having issues few months after. I went back to them talked to Al and I was told that my car isn’t covered after showing him the receipts, he told me that salesperson has never made the contract. I automatically knew that NIADA is a huge SCAM. I would’ve never known that I wasn’t registered with them if my car didn’t have no issues. And I strongly believe that they are doing it to most let alone all of their customers cause there is no direct number to reach NIADA, no contract number, etc. It been over 4 months that I’m trying to get my car fixed, BE CAREFUL!

Ri
Review №50

Great experience working with Mohammad. Professional from start to finish. Great programs for financing and even helped me with a great service contract.

Sh
Review №51

Where do I begin...I was searching for one thing and it lead to another. I received a call from Kat at European Masters, and I told her my situation. She said I’ll refer you to someone name David who I believe can help. Let me just say I’m very happy with my purchase and the outstanding professionalism of this dealership. David said he would come thru and for the first time I’m in a luxury vehicle. I highly recommend European Masters even if you are looking for a fresh start. ❤️

Ch
Review №52

Nice cars but they force you to buy their overpriced warranties. Oh! And they told me they needed to run my credit to do test drive the car. I would go elsewhere!

As
Review №53

Mohamed is undoubtedly the most professional, poised and resourceful salesman out there! I would have never been able to make such a well informed decision about my new purchase. Having worked with many salesmen, his level of diligence as well as patience is truly unwavering especially with such a picky person like myself. I would definitely recommend him to my friends and family as he understands exactly how to maneuver the market.

De
Review №54

It was very relaxing. I wish it was more options, but overall it was a comfortable family-filled environment.

Da
Review №55

My experience ar European Masters with Mohammad was nothing short of perfect.Back story: I havent had a car in almost a year since my accident.I came to Masters with the hope of getting a 2020 BLW 530 and Mohammad made it happen. I know my credit was okay and my history was light. I had some concerns as my last auto loan was only 18k and I was going for a lot more car now. Not only was I approved, Mohammad and Joe got me done with a Credit Union at a 4% interest rate! My payments are very affordable and I couldnt be happier with the service.Mohammad made sure they cleaned the car to my specification and even made sure I had mats. Excellent salesperson, car and service! My brother is already going this week and picking something up for his birthday!Thank you so much, Mo!

Re
Review №56

My sales representative name is Jamal. He was very patient and explained everything to me. I was impressed by his level of knowledge and gave insights on the pros and cons between two cars which helped me to make a decision. This guy is the go to guy for for your next car. I dont write reviews but I had to on this one. Thumbs up Jamal I am loving my new car

Ni
Review №57

They got nice cars.I brought my bmw yesterdaybut I feel like I got ripped off. The sales guy David was cool but kept disappearing. I feel like The little skinny middle eastern dude in financial and the sales guy David ripped me off

Ja
Review №58

I brought a car from this place this week.My credit score was not the highest but I was able to get a auto loan!I highly recommend this place. Speak to REYNALDO,he will work with you....best salesman on the planet!!

Br
Review №59

Kavita was a great sales associate, will definitely send my family and friends over to purchase from European masters thank you guys and thank you al the finance manager. Awesome !!!

Da
Review №60

Horrible sales & very un hospitable ..didnt even have the car I was looking for said all the title were savage and that they would have to be send oversea to get the price that was advertised

Az
Review №61

Kavita was exceptional and very knowledgeable, great sales associate thank you very much helping me with my 2019 BMW X6 , will definitely refer my friends and family, thank you joe the finance manager. Appreciate it guys thank you!!!!!!!! ♥️♥️♥️♥️♥️

Ju
Review №62

Hi Everyone, just want to start by saying this is by far the worst used car dealership ever. Cars are false advertising price. Once you arrive at dealer totally different price . Sale team just want to sell you a car and once you buy , that’s it they will forgot about you if you have any concerns or issues after . I WOULD NEVER BUY A CAR FROM EUROPEAN MASTERS EVER AGAIN . PLEASE EVERYONE BE AWARE FRAUDS . DIS LOYAL PEOPLE ONLY CARE ABOUT MAKING A SALE AND LIE TO YOU AFTERWARDS IF SOMETHINGS NEEDS TO BE FIX WITH CAR.

Ca
Review №63

Simply put is was the smoothest car buying experience Ive had to date & this is my 6th time buying a car overall, so Ive been thru enough deals to tell you, this place is simply a cut above the rest!Dealt with Salesman David N, super cool and professional salesman, took me around to see what I wanted and closed the deal I asked for without any games. Finace end was handled by Joe S, we argued numbers back and forth a for a bit (the fun part lol) but in the end we agreed on a great final sales price & interst rate. On top of that the gave me a great rate on my trade in!If youre in the market for a Quality Used Luxury Car, I highly recommend seeing David & the crew at Masters !(Pics of the before and after the customs of the New BMW X6 I got from them!)

ca
Review №64

The buying process was smooth and easy. Kavita was my salesperson and she was amazing. However Ive had the car for about two months now and Ive had to go to the service center multiple times for things that should have been checked and fixed before the car was put for sale. Worst decision I have ever made in my life. Make sure you bring your mechanic with you when purchasing a car from here.

Ki
Review №65

What can I say?! This was far most the best car experience I ever had. A super big shout to Kavita! Kavita has patience of an Angel, she walk me through every step and never lost her cool. Whatever questions or concerns I had, she explained herself to me to the fullest. It seems so unreal. Then I met Joey. All I can say is wow! He set me up with a credit union without me inquiring, which is a great help. The car payment is unbelievable. If you are looking to buy a car of any choice, I highly recommend this place. Very professional and genuinely nice people. I’m super happy!!! Thank you guys for everything.

ri
Review №66

Best dealership experience I’ve ever had

Br
Review №67

Had an amazing experience here. Everyone was polite and help helpful. Kavita was a professional and very helpful also.

Ro
Review №68

Kavita is such a wonderful sales associate , very patient and knowledgeable about her job. I would definitely recommend her to my friends and family.thank you very much kavita! Another happy customer 😁

lo
Review №69

The car servicing department likes to cut corners doesnt want to work and is very lazy

As
Review №70

I bought 4 cars from them in the last 25 years, the best guys period. Three Mercedes One Lexus. Will be there again next year, they are so good and honest, I usually buy cars in hours from European Masters, back then they use call themselves Master Cars. Jay.

Ya
Review №71

Nice place for people looking for certified high end cars

ba
Review №72

The price advertised was not the price given when I got to the dealership said it was based on a 900 credit score

As
Review №73

My family and I have been coming here for years and provided the best service. Ive had my car for EIGHT years and traded it in for another car at this dealership. Our sales associate, Kavita was great! She was patient, kind and very knowledgeable. Thank you, everyone especially Al! We appreciate your service.

Le
Review №74

Amazing place! One of the best dealerships I ever encounter.Highly recommend if you looking for luxury vehicles

Je
Review №75

Kavita Professional and polite salesperson! She was amazing Thank you!

Br
Review №76

This was the 3rd dealership I had visited that day and was by far the best experience, I was greeted by Christine who helped me with everything and took the time to show me a lot of different options, she was awesome, I settled on the 2014 428i and we took it for a test drive and I was instantly in love, the process was really quick with Christine and she took care of everything in a very professional manner, I’m very satisfied with my purchase and with the great value that I got and the amount of detail that this place puts into their clients, if you are ever looking to get into a different luxury car or your first luxury car make sure you go here you won’t regret it!

Kw
Review №77

Kavita, was a spectaculat associate, truly one of a kind. She fills the atmosphere with warmth and love and genuinely enjoys her job. Every car dealership needs a Kavita!

Ma
Review №78

Kavita best sales person very nice and helpful. Great dealership

Do
Review №79

Scheduled an appointment for my daughter to test drive a 2018 BMW 430i. Morgan a sales associates assisted my husband and daughter. He removed the car from the show room for her to test drive. This was the car she wanted and was ready to purchase. Unfortunately the ABS light was on. Morgan informed my husband that the car was under warranty and he would have the service department look at it. My husband asked that the car be sent to BMW since it was still under warranty. This was not a problem. Or so we thought. Fast forward. Morgan calls my daughter on Thursday, 7/24/20 to tell her the car is ready. We get insurance on the car and prepare for pick up Sunday 7/26/20. Husband calls Morgan on Sunday and car is not ready. Asked why did you call and say it was ready. A lot of double talk from Morgan. I called Morgan back to tell him how disappointed I was that he did not call us back to let us know it wasn’t ready now and the problem still existed. He said and I quote “I do things as they come to me. It is not my responsibility to make sure the car is fixed it’s the service departments responsibility.” I told him we put insurance on the car and he said, “you can get a refund”. It’s unfortunate that this is the representation presented to customers who come to Masters. To end it all we called Morgan today to see if the car was ready and he sent our calls to voicemail. Called from Another phone and he does not want to deal with us. The feeling is mutual. We wanted to deal with a sales person that thinks about the customer. Masters this should not be acceptable to you. Thank you to the young lady (receptionist) who cared enough to ask what happened.

Ka
Review №80

Reynaldo sale Person ...This Guy is Very Greatful and evething Helping Guy ..really Good And Best dealar

Aj
Review №81

Kavita is the go to girl!! Quick and efficient service. Highly recommend her service to anyone in need

Ba
Review №82

Thank you so much it was a easy and great experience once again thank you Kativa.

Or
Review №83

I had a wonderful experience in this place and I was helped by David , he is a very knowledgeable . Entire staff was friendly and attentive to me . Thank you so much for your perfect service

sa
Review №84

KAVITA EXCELLENT CUSTOMER SERVICE!! I WANT TO THANK YOU ALL VERY MUCH APPRECIATE ALL YOUR HELP.

Dr
Review №85

This dealership has been great for me. I have purchased several cars, and have had no issues. Be smart and buy what you can afford and not try to impress others. When you buy a used car, be ready to pay for maintenance. They have always been strait forward as far as Im concerned!

Cl
Review №86

I love this place very excellent with there customer service skills it was very good the building very clean, everybody friendly and nice and my salesman Morgan Jones is the best salesman ever he got the job done for me I tell God thank you for allowing to choose this place best experience ever

An
Review №87

Today was an absolute great day I came to European Masters and got exactly what I wanted thanks to Ms Kavita appreciate your patience and knowledge ,would definitely recommend her to my friends and family. Thank you! Will be sending all my friends and family her way !!!!!

Ry
Review №88

Overall I had an excellent experience with European Masters! Jamall was really top-notch, gave me his word and stuck to it. He even took care of a few minor issues I noticed with the car at the last minute.

Mi
Review №89

Thank you kavita and Al for Very being professional, curtious and patient , appreciate all your help thank you very much will definitely recommend my family and friends.

Ma
Review №90

They had my dream car and Mohammed was super helpful. He did a good job at getting everything done diligently and did not waste my time at all. Thank you again for getting me a good deal. 👍

Af
Review №91

Made an appointment to see a specific car and the someone texted me and called me to confirm the appointment one day and hours before coming in for my appointment. However, they had failed to mention that the car was already sold so they brought me down there for no reason and to show me cars with a higher price than what i was looking at.

An
Review №92

This car dealership is a scam at first i was was told by al the manager that the warranty could be canceled and then norman lied saying that it cant be canceled they cannot be trusted.

To
Review №93

European Masters are every bit of there name. Ms. Kavita put me in the car I came for. She worked her magic and put smile on my face. They are incredible thank you

Di
Review №94

I purchased a vehicle with third party warranty through European Masters in July of 2020. I have been calling every two weeks since then for my policy number and information on the warranty. They claim the same thing everytime I call we will get back to you with the information. It has been almost a year and i have received no information. Where did my 4,000$ that I paid for this warranty go if they are not able to provide proof. Extremely upset because this is not 300$ we are talking about. I am sick and tire of trying to play Cat and mouse with this dealership. DO NOT PURCHASE THEIR EXTENDED WARRANTY.

Ru
Review №95

My salesman Morgan went above and beyond for me . Talked me into an affordable car that suited my needs and was very professional the whole experience . Definitely happy with the purchase .

Sa
Review №96

I had the pleasure of working with Mo. The car was exactly as described. We didn’t have to go back and forth on pricing and he had me in and out super quick. Would definitely recommend the dealership and specifically Mo. I’ll be back for the next one soon!

Ti
Review №97

Great dealership friendly staff very attentive and respectful. The y dont try to up sell any vehicles knowing your budget in mind. They are realistic about the extra cost on their certified pre owned vehicles and they take care of any scratches and dents that vehicle may have on showroom floor prior to purchase. I would 100% recommend this to anyone looking for a mid to high class luxury vehicle.

Sa
Review №98

I went to European masters to purchase a car I was nervous but Kavita helped me out her customer service is excellent I recommend European masters and kavita to anyone looking to purchase a vehicle

Ad
Review №99

Hands Down top class dealership ! Super nice, Honest, and straight forward.Highly recommend

ru
Review №100

The staff was very nice and not pushy at all. Jamal (sales rep) took his time to show me a couple of vehicles i was interested in and was very helpful in trying to get my trade approved. Unfortunately I could not leave with the vehicle I wanted but the folks were so nice that it was not a bad experience at all... Which is rare coming from a car dealership. I would definitely consider them again in the future regardless of my 1hr and 10min drive there. Great people.

Information
100 Photos
100 Comments
3.6 Rating
  • Address:275 Northern Blvd, Great Neck, NY 11021, United States
  • Site:http://www.mastersny.com/
  • Phone:+1 516-858-5000
Categories
  • Acura dealer
  • Used car dealer
  • Audi dealer
  • BMW dealer
  • Land Rover dealer
  • Mercedes-Benz dealer
  • Porsche dealer
  • Toyota dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–7PM
  • Saturday:Closed
  • Sunday:10AM–5PM
Payments
  • Credit cards:Yes
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