Thank you so much Mobility Works!! They went above and beyond to satisfy our needs. I would recommend this company to anyone. The staff went out of the way for us! Thanks agian!
JC was so accommodating and easy to work with! The staff went above and beyond when others said they couldn’t work with us. I would highly recommend working with them!
These days you don’t often find a business that puts compassion over profit- or that has employees that extend themselves beyond their job responsibilities. Mobility works of Gray Maine did all this and more. JC was knowledgeable, kind, and committed to making our hope a reality. I will forever be grateful to JC and mobility works Gray for their determination to get my Grandfather on the road one more time. ❤️
The customer service was exceptional in every way. The staff extended themselves to make sure our needs were met. Our family highly recommends this company.
JC and Wendy were wonderful to work with. They went above and beyond to make a last wish possible. I would highly recommend Mobility Works in Gray
JC & Wendy went above and beyond for my uncle. Our family will forever be grateful for giving him the opportunity to get out and about to see his little town of Otisfield. Thank you for understanding the situation, and for exceptional customer service!
Mobility Works really came through for our family. The staff was friendly and extremely helpful. We can’t say enough about this great company.
We were very thankful for JC & Wendy, they were very accommodating in getting us a van toallow us to get our grandfather out an about after being cooped up in the house, would highly recommend them for your needs
We appreciate the lengths JC went to for our family. When others said “not possible” JC said “I’ll find away.” Thank you mobility works Gray.
Thank you for your kindness to my family. Special thanks to JC AND WENDY.
This company is unbelievable they went out of there way too get a van ready in short notice thanks so much
Very helpful workers, just wish buying a new conversion van wasnt so darn expensive. For this reason, I am housebound. Not saying Mobility Works is expensive, overall obtaining a NEW conversion van in general could cost starting around $55,000. And a USED, low mileage, less than 5 yrs old conversion vans, looking to be anywhere from $35,000 on up. Living on SSDI, it is out of reach.
I am a long time customer and recently visited there to have an issue with my van lift resolved. I had an appointment, and as always I was ushered right in. I met briefly with George, the tech that had worked on my lift a month or so ago, explained to him the problem, and an hour or so later I was back in business. I was pleased to have George assigned to the project as he had done an outstanding job on my previous visit, one that required some in depth troubleshooting. He truly is a valuable asset to their organization, as is Connie, Barry and others. The entire staff is friendly, knowledgeable and very helpful and my visits there are always a pleasurable experience.
The people were kind and accomadating and the work was well done
If you want the best work done on your handicap van, you cant go wrong at Ride-Away 32 Lewiston Rd, Gray, ME 04039. New trained staff who will get it right the first time. This is my second VMI van and My wife and I put on lots of miles. We trust Ride-Away and they have bailed us out even when our lift didnt work in Baltimore at 8 PM on a Wednesday night! Now where else can you get that kind of service?
What wonderful service! Stopped by on our vacation to ask about their thoughts regarding my mothers ramp being too steep. We left with the problem solved and a very happy lady who just got her independence back! Thank you, thank you!
Friendly, very helpful, and great installation of lockdown for mobility chair.
The vehicle was not as clean as it could have been and needed a deodorizer. Thw shoulder strap on seat belt for driver was short??? Staff (Wendy) was very nice and accommodating. ..thanks.
Ride-Away in Gray, Maine, provided my husband, George, and me with the finest service and product imaginable. Barry Linder takes customer service to an all-time high level. If you need a van to accommodate a wheelchair, Ride-Away is the only place to go. Janice Von Brook
I had been having trouble with the passenger side power door no closing properly. I had determined that the problem occurred only when the van was leaning toward the left.I called Kevin, the service manager at the Grey, Maine Ride Away facility and asked when I could have an appointment to have the problem corrected. His response was how soon can you get up here? We live in Saco, about 35 miles away. I asked if forty-five minutes would be soon enough.Our van was taken in immediately and one hour later we were on our way home.You cant beat that for prompt service. The problem has been resolved. You cant beat that for good service.
Ride-Away in Gray, ME has now sold me my second Braunability Van. We love it, it does everything we need it to do. I am a 100% disabled veteran!, cannot drive and am in a wheelchair most of the time. Barry Linder has made sure that my wife/caregiver can operate everything easily and conveniently. He takes his service very serous and stands behind you and the company all the way. From Connie, the Manager, Doug and Gary in Service, Wendy out in the office, plus other techs, you couldnt have a better group of people to deal with. They all follow up with you and care about people and take care of business. I am glad we have found them and look forward to 2 years from now when its time to do it all over again.
Awesome and Helpful. Good people.
Grateful for the team in Gray, Maine that put this Van together for me and all who made it happen. Special thanks to the hard working mechanics, who got it done!
When I lost the ability to feel sensation in my feet and unable to drive, I was fearful that my best days were behind me...being the only family driver, it was critical for me to be able to drive again. Mr. Barry Linder came to our rescue, he devised a plan to have our car picked up in our driveway, have the adaptive kit installed and returned the car to us. This went well beyond Customer Service...we were speechless and thrilled. The car is a new 2016 Subaru Outback equipped with a hand lever control system allowing me to drive without the use of my feet. I am a disabled Navy Vet of two wars, and once Barry Linder knew of my condition, and circumstances, he had Connie drive my car while he followed ... Every Staff Member is OUTSTANDING, from the cheerful GOOD MORNING from Wendy to Barry handing me my keys...Well Done, and God bless you all. NAVYBEAR and Mrs. Bear Hastings, Woolwich, ME
Our 2003 gmc yukon has been in their shop charging up 95$ per hour mechanic fees for over twelve hours. We had to drive to the ride away location in grey (over two hours away) going on three times.They tell you all day long that its almost ready when theres still several HOURS of work to do.On top of our horrid experiences with spending entire days in their waiting room (after complaining, a mechanic offered a loaner so we could get lunch. We got there at 8 am and thia wasnt offered until almost 3pm.)To top off our experience, at nearly 5pm (their closing time) they say theyre still having issues with the wiring theyve been working on for more than three hours, with more than two mechanics. Suddenly, mechanics and other employees are leaving for the weekend! While our only vehicle was still in the garage. We ended up driving home with out a horn, and questionable headlights.Back for round two a quick fix lead to another 4 hours at their location in grey, an altercation with some pets, a responsible party fleaing while a handicapped man picked HIMSELF up off the ground, and again arriving home with a vehicle unsafe for the road. (Head lights are now backwards high beal is low, low beam is high).When called to speak with a specific member of their team of mechanics we were told he is out with another customer and will have to wait. They close in almost an hour, our call was placed over an hour and a half ago. I dont expect to be hearing from these people. But you can bet this is far from over.
Very pleasant to deal with and accomodating
Repair and sales of handicap transportation
They dont have what I need
Mobility is the ket