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Preferred Homes - Custom Manufactured and Modular Homes For Sale
6132 Division Ave S, Grand Rapids, MI 49548, United States
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Preferred Homes - Custom Manufactured and Modular Homes For Sale
Comments
Ri
Review №1

This place is very helpful and you can freely walk into the trailers without having to talk to anyone. No appointments needed as well. I highly recommend going here before any other mobile home lot.

Je
Review №2

I havent viewed any homes here yet, but I will be soon! I wasnt paying attention to the company name and had wrote a review for the wrong place. Scott, the owner, got in touch with me and we settled the situation quick with no hard feelings! My husband and I will be there soon to look at homes! Great customer service is one of the best qualities a company can have! This company has it for sure!

Li
Review №3

The time and attention we received from Matt was over the top. Unfortunately, the exterior construction, project management, communication, and follow-thru have been less than desirable. We were hosed on several requests with the exterior construction and have been given multiple promises for work being done, only to find that no one has shown up. I would recommend the home purchase but would want to let others know to lower the after sale expectation. To many hands in the pot and no one is accountable for the work not being done. I have no confidence we will have occupancy by the end of this week as promised. Looks like it is back to living in our travel trailer. Not happy

Tr
Review №4

Robert Kennedy was so very helpful!! I highly recommend him for any of your home buying needs!! He and the entire staff were so kind and helpful!!

Dr
Review №5

Its all about service and Preferred Homes has excellent service. Sure, cars, homes, equipment, etc. have problems... when that happens efficient handling of problems, by people qualified to fix them, is an extremely important element in any sale, and should always be considered beforehand. Preferred Homes has that service. I love the home they sold us AND the SERVICE that they keep me happy with!!

Jo
Review №6

VERY nice staff, that were honest and helpful & didnt have any hard sales tactics at all! Would recommend, they were very helpful!

Mi
Review №7

Been working with Matt in sales on getting a new home built. Very knowledgeable and has been great to work with. If your in the market for a modular home their the people to they can handle everything start to finish.

Am
Review №8

1 year wait on delivery... No ty. Beautiful homes though. :)

Ll
Review №9

We recently worked with Matt at Preferred Homes, and could not have been more pleased with the service we received OR the quality of the homes on offer.We ultimately decided on a renovation of our existing home rather than a demo/build, but we can recommend PH with confidence.

tu
Review №10

If you are looking for a nice modular home this is your stop very helpful staff and very knowledgeable and will help you get you in the best house they are awesome

La
Review №11

I visited this dealership about a week ago and was pleasantly surprised. I was made to feel very welcome. This was my first visit and there was no one trying to push me into anything. I was allowed to view the homes by myself. I didn’t have to sign anything or watch an ad before I could tour the homes. The stigma of trailer homes is gone in my mind. Very nice homes for today’s standards at affordable prices. I will probably be returning soon for a second and closer look.

Re
Review №12

Busy place on the weekend but it is set up well friendly people willing to help homes are very nicely decorated up to date

Vi
Review №13

They have a good selection of homes to tour.

Je
Review №14

When my husband I walked in we were greeted by Tim, our salesman. He was nothing short of fantastic. He was so patient with me as I was very detailed and constantly changed my mind until we ended up ordering our home. He communicated with me everyday, and made me feel like we were his only customers. Tim was seriously the best ever. Sheri and Mary were beyond helpful with helping me after our home was delivered with parts from the factory. They communicated with me so well. We love our home!

Br
Review №15

Love the staff!! Always great to work with. Would definitely buy a home from here.

La
Review №16

We had some concerns about our doors we needed replaced. In speaking with Chuck we had our nerves we settled as he was calm and reassuring that he had it under control. The job was done swiftly and professionally. Thank you Chuck.

La
Review №17

Chuck is the best service tech ever! Polite, efficient and professional. He went above and beyond to make sure we were completely satisfied. The entire Preferred Homes staff are wonderful!P.S. So sorry Jason Hall that you did not have as wonderful an experience with Preferred Homes as I did. I would bet the reason you did not, was because you are difficult to deal with, examples: 1st and 2nd wives.

Su
Review №18

My husband and I had some concerns about our doors that needed to be replaced. We spoke with Chuck, who was professional, courteous, but yet, still personable! He put 100% into the work. Thank you Chuck.

Ma
Review №19

Service tech Chuck Raison is top notch! Excellent, quick and professional home repair service. He really knows how to take care of his customers.

Da
Review №20

I bought the Loft by Clayton. Love my new home. Matt was my salesman and 5 stars do not do Matt justic . He was so nice and helpful. All salespeople could take some advice from him. Matt made myself and my granddaughter feel very comfortable with the whole process.The entire crew at Preferred Homes have been great..

Br
Review №21

We experienced awesome customer service from Chuck Raison as he seemed to know exactly how to fix our furnace. He was quick and professional.

D
Review №22

Matt rocks! Very honest and fun to work with. Very professional!

au
Review №23

The sales guy Tim does not return phone calls.Sends email denials from another mortgage company.Call to have him explain it to me.He wont get on the phone or return calls.Go to my CU this morning approval 👌Vary unprofessional..But marilyn has vary good customer service skills.PS..To your response I never sat down inside and spoke with anyone there.I was told to go view the lot if I wanted.And 15 emails hummm..Well that shows I was communicating on my end.Like I said not vary good in your sales dept.They do not call back and speak to a potential customer on good or bad news.Like i said Ive went to my CU this morning a different experience better one.But Thanks Scott

ma
Review №24

We are currently in the process of having our new home finished with Preferred Homes. It has been delivered and the outside has been put together and finished. We are still in the process of having the inside done. So far we are really happy with Preferred and all the crews that they have had do work for us. Will post later with an update on the inside. We would recommend purchasing from them. The sales (Rose) was very helpful in dealing with the factory and us. We did a custom floor plan and they were very accommodating with the living arrangement we were looking for.

SU
Review №25

Chuck Raison was very professional and polite. I would recommend chuck and John to everyone.

Ka
Review №26

Toured the homes which were very clean and well staged. The staff was also very friendly and accommodating!**Update**We have been in our new home for just over two months and could not be more pleased! The construction of our home was great and the customer service we received from the Preferred staff was incredible. I highly recommend Preferred to everyone who is looking for a new home!

Da
Review №27

Great company with a very knowledgeable and friendly staff! The homes they offer are beautiful. They are also very timely and professional, I highly recommend Preferred Homes!!

Bu
Review №28

This place is the one to go to if you are looking for this type of home. This business knows their stuff and has the personal with the quantity and quality and if its not there they can get it. Know what you want but ask lots of questions. Be somewhat informed before hand. I would have used them myself but went a different direction and purchased a house with more room that was needed. The Preferred homes can always be added on to but my need was right now. Liked this business a lot.

Ra
Review №29

My husband and I went here earlier today. There seemed to be a big selection of beautiful new homes. The staff was very friendly and helpful, as well as honest. When we mentioned our price range, they told us upfront that they didnt have anything that fits our needs at the moment because of high demand for used manufactured homes and referred us to another dealer. They were very friendly and honest the entire time.

Ha
Review №30

Preferred has a great variety of homes to choose from!. Preferred has a wonderful team to work with, especially Tim Barber! I never felt pressured through any of the process. Tim totally worked around my schedule. He didnt even care how many people helped me pick out all the extras. This was a huge step for me and I am glad I picked Preferred for my new home! Thank you Tim and team you made this a smooth process with no stress! I am so excited for my new home! - Amy

Da
Review №31

Great displays and the sales people really know alot.

Sa
Review №32

Great experience. Great homes to tour. Love the later in the evening (7PM) open hours. Thank you, Wendy!!

je
Review №33

Checked out the homes a week a ago. They’re very nice and the staff was very friendly and knowledgeable. I would definitely recommend to anyone interested to go to Prefered Mobile Homes. Great homes and a helpful staff.

Jo
Review №34

This place is one of the top sellers of Clayton homes and they do an amazing job. My wife and I just purchased our first home through Preferred and we do not regret it at all. The staff does everything they can do to help and then some. I recomend talking with Tim to help build your dream house. Thanks preferred!

Ra
Review №35

Friendly down to earth staff! Beautiful Homes. Great Service. Fast Results;)

Ma
Review №36

Cant beat the service from start to finish

Ri
Review №37

Great variety of homes. Great floor plans. Love the drywall. Thank you Wendy!

Da
Review №38

Preffered Mobile homes is a great place to consider when purchasing a new home! The office and sales staff are hard working and will help you pick the best home for you. The model homes are beautiful and so cozy that you can’t help but picture yourself living in one. Love this company and all that they offer and do for their customers.

Ni
Review №39

Matt, Rose and the staff at Preferred Mobile Homes do an excellent job getting back to me when I contact them about our mutual clients. Their service is always top notch and professional. I would recommend Preferred Mobile Homes to everyone I know. Great job team!

Sh
Review №40

Nice clean comfortable place to look at homes

Er
Review №41

I purchased my first home from preferred homes. Matt was so helpful with everything!! The whole staff is wonderful!! I will recommend them to everyone!!! Erica Parbel.

Na
Review №42

Very awesome people with great service department.

Ma
Review №43

Wonderful Service

Br
Review №44

Such friendly staff! Grace in the office is super great to work with and SO helpful!

Er
Review №45

Grace in the office is incredibly professional and knowledgeable! Highly reccomend!

Ch
Review №46

Ten months ago I wrote a scathing review about our experience with purchasing a modular home from Preferred homes. I have had many months to reflect and come to the realization that I was a bit harsh in my assessment. Tim the salesman was great to deal with, Sherry and Mary did a good job after Tim was injured and could not see the project thru. To be critical of the process 2 things come to mind, there seems to be lag time getting replacement parts from the manufacturer could be solved by keeping a small supply of the most often needed parts on hand. Second I hope that they are not using the contractor that worked our site he just did not care about us.In conclusion the experience was not as bad as I initially stated, as with anything do your homework ask a lot of questions and get everything in writing, and then ask more questions. We love our new home.

Sh
Review №47

I want to thank Preferred for going above and beyond for getting us into our new home, following up with us and fixing issues we had from the factory. We love our new home and are extremely grateful to Matt, Mary, Deneen and the Preferred workers that set us up and fixed issues we had from the factory.

He
Review №48

Matt carpenter is definitely a top notch customer service professional. I recommend them if you have any needs.

Jo
Review №49

Great support and sales staff.

Jo
Review №50

My wife and I purchased a home from Preferred to place on land in Spring 2014. The experience was fantastic and the home is beautiful. Everyone from the Sales person, Rose, and the other office girls, Mary & Sherri, through the Set-up, Service, Drywall crews and the owner went above and beyond in every area! I would HIGHLY recommend Preferred to everyone I know and if we ever planned to move again we would order from Preferred and do it over again.

Gl
Review №51

The inventory of homes was impeccable. And the staff knowledge was very intuitive to finding home ownership.

Gr
Review №52

Nice selection of homes, enjoyed seeing a lot of their options. Thanks Wendy!

JA
Review №53

3 rd Greatest Mistake of my Life.1st and 2nd were Ex-wivesReview to be continued,

Th
Review №54

Great customer service and wonderful staff.

Ca
Review №55

You have a great variety of homes to tour. Thanks for the tip Wendy!!

Jo
Review №56

Service person Chuck Raison is the best!!

Mi
Review №57

Hidden fees make their loans enticing

Ri
Review №58

Great place. Buying a home there now. Rose is wonderful

Do
Review №59

Under new ownership and they are working to correct some issues. We ordered our home and it took longer than expected and had a few issues when it arrived BUT from what I have been told by others buying from different dealerships..this is normal. I am NOT a patient man HOWEVER after getting moved in a few weeks ago We are VERY PLEASED with our new home. It is the first of a custom order so that contributed to a delay.If you can prepare for delays...things not being 100% when it arrives and is set up...then you will be glad you made the purchase from them.Salseman Matt is a very personable man and is overall good to deal with.Double and triple check your paperwork and stay in contact with them.OVERALL I can recommend them and feel reasonably sure you will be happy with your home after the inevitable bumps in the road.Doran and Rose JaffasPs.We acted as our own general contractor. This saved us a lot of money from being way overcharged by the contractors they got us in touch with which either didnt have full knowledge of the regulations or were intentionally gouging.

Je
Review №60

Rose is very personable to work with. Their homes are beautiful.

La
Review №61

Great service from knowledgeable service people

No
Review №62

Good

Gr
Review №63

Preferred Homes is a wonderful company with a knowledgeable and helpful staff!

Sa
Review №64

They have nice mobile homes.

Ke
Review №65

Good variety of manufactured homes and no pressure sales staff

Al
Review №66

They have some of the best mobile homes for damn good prices

Sh
Review №67

Love their homes and staff!!

Ma
Review №68

The people where very nice.

Ro
Review №69

Good people

Ma
Review №70

Love our Team!!

Jo
Review №71

I would avoid this place like a plague. The photos are of ice inside the house photos taken on 01/28/2019. Eight months later an I am not getting any where. with is company.

Sh
Review №72

Nice homes.

He
Review №73

The trailer park behind it is not kept up

Ra
Review №74

Very friendly and a large selection of homes.

Vi
Review №75

Friendly, low pressure staff.

Ed
Review №76

Not many options

lu
Review №77

Love it

Information
100 Photos
77 Comments
4.5 Rating
  • Address:6132 Division Ave S, Grand Rapids, MI 49548, United States
  • Site:https://preferredhomesmi.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-listing
  • Phone:+1 616-534-3400
Categories
  • Mobile home dealer
  • Modular home dealer
  • Modular home builder
Working hours
  • Monday:10AM–3PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–7PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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