We used Kentwood Plumbing & Heating this summer when we bought our house and needed a new furnace. They were professional, knowledgable, and did a wonderful job! They arrived on time, were neat with their equipment and were very respectful of our home. They also helped us fill out the warranty and rebated forms for our specific furnace, which we greatly appreciated. We recently had an issue with the furnace, and they were incredibly helpful. They immediately came out to assess the problem and fix it. They kept us very informed during the repair process, and we were very grateful they were able to solve the issue during these cold winter months. I would highly recommend using Kentwood Plumbing & Heating for your project. There were no gimmicks or catches--just excellent customer service and workmanship.

John came out to quote a new A/C Unit and he was fantastic. He was knowledgeable, calm, and practical. I appreciated his time and I would recommens requesting him if you want a new A/C Unit quoted. Or even a furnace. He knows his stuff!

I called to ask questions about their services. Before I could even get the question out, I was interrupted and asked are you with a commercial company. When I told him I was with a property management company he said we dont do work for companies like yours. When I asked for more information he acted very annoyed to the point I had to ask if he had a bad experience with our company. He said no, but can you just ask your question.... I suppose when there is a shortage of quality workers you can be a jerks to callers. Update: Scott called and apologize later that day for having a bad day. I increased the star rating based on that.

I liked their service and pricing....however, nobody has reached out to see if the 5k+ I spent on 2 jobs are functioning properly. To me....thats BAD customer service. Highly doubt....because of that reason alone....I wont do business with them in the future.

Awesome service! Our boiler would not start up and we have a newborn in a freezing house. The employee that typically does these jobs was booked for a week, so Paul, the owner, came out within a few hours and stayed well past normal business hours until we had heat again. We would definitely recommend!

We have used Kentwood Plumbing and Heating for several projects. They have been exceptional every time.

Dale is an extremely polite human. Hes knowledgeable, quick and even stopped to show me what he was doing. I would highly recommend these guys if someone ever asked me!

The gentleman was knowledgeable and got the job done.

They had someone out within an hour of my calling them on Monday morning. Had the work done quickly efficiently and affordable!

When my toilet clogged and was leaking through the floor into the basement they came out within the hour! They diagnosed and fixed the problem in less than 30 minutes and we very reasonably priced! I would definitely recommend them again!

Great service, very quick and polite. The dispatcher let me know someone would be by between 10 and noon. An older gentleman named Dale arrived a little before 11. It took about 2 hours to add shutoff valves under 3 bathroom sinks (new shutoffs, not replacements) and fix a leaky shower.

Called to make an appointment. Dispatcher was rude. I then called Service Professor and they offer the save service as Kentwood for half the cost and theyre pleasant. Go to Service Professor instead and save some money and a hostile phone call.

We had a repair man come over 3 times, to diagnose our furnace over a period of close to a week. It ended up being a gas valve . Cost $ 800.00.

One of your vehicles just blew a stop sign in front of my family and almost hit us.

Excellent! Fast and Friendly!

Wonderful customer service

Great business