West Michigan Jewelry Exchange did a fantastic job. I was slow moving and indecisive. However, H.K. is a great guy who stayed endlessly patient with me and was willing to share very important details that about the high end jewelry market that most jewelers would not.Every step of the custom work I needed done, I felt included. His communication was stellar. He also got all of the work done significantly faster than he quoted me. Retailers that exceed deadline expectations have not been easy to find since covid started. WMJE is not a retailer though, they are a whole saler. They are the people that Kay jewelers and Jared and Blue Nile do not want you to meet. These guys are the plug to their middleman. When the big box stores need a re-supply, this is who they call.Whether it is gold, diamonds, silver etc. look no further than West Michigan Jewelry Exchange. Doing business the way it should be done. Thanks again, to all of you over there but especially H.K. !