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Henderson Glass - Plainfield
3682 Plainfield Ave NE, Grand Rapids, MI 49525, United States
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Henderson Glass - Plainfield
Comments
Em
Review №1

Couldnt be happier. Service was professional, courteous, thorough and fast!!! Price was the best we found too! Highly recommend!!!!!!!!

Je
Review №2

Awesome service and a job done flawlessly!

ma
Review №3

Though it took longer than expected, my window looks great!

Jo
Review №4

Got work done same-day and fast

La
Review №5

Very helpful staff. Full windshield replacement less than what safelite was charging me.

Su
Review №6

Ron came out and replaced the windshield on my sons truck. We were very impressed! He was helpful, knowledgable, thorough, efficient and did a fantastic job. I would definitely recommend him to friends and family.

Ka
Review №7

Very helpful & kind. Got the job done fast. Thank you so much!

Ma
Review №8

Awful customer service from beginning to end. Rude on the phone and in person. Didnt take ownership of the situation and made no effort to give better customer service.

Jo
Review №9

This place is awesome. Straight to the point and honest. I took my truck in for a windshield chip repair and they couldn’t repair it to the quality that stand for, so they charged me nothing. Definitely a quality shop.

Sa
Review №10

Excellent job excellent treatment thank you guys

J
Review №11

I could not have been happier with any aspect of my recent window repair form Henderson Glass. Jim G was my technician, he was very courteous and conscientious . Rich at the shop was great on the scheduling end too. They gave me a great price with excellent turn around time for my new window, cleaned up when they left, and did a great job. If I could have gave them 6 stars I would have.Jim RHamilton MI

Ch
Review №12

Amazing service! Carolyn was able to get me in and back on the road in a couple hours, and Mike did fantastic work. All of the staff was courteous professional and fun to interact with. I know where ill be headed for all of my future auto glass needs.

Ma
Review №13

Not happy at all with this guys, I ordered One piece of glass and they says in 3 business day will arrive and I have more than a week and didnt hear nothing from them yet,thanks for nothing

Jo
Review №14

Excellent customer service and exceptional products

Mi
Review №15

The man that answered the phone was professional and told me that they did not remove window tinting

Me
Review №16

Thank you so much Henderson Glass for my new windshield!! I had a 8am appointment and my new windshield was installed and finished by 8:45!! Thank you Rick and Ron....you guys are fantastic!!

Si
Review №17

I highly recommend this location. They are fast and efficient, great prices, and great customer service!

MI
Review №18

Great place to get windows fixed or replaced. Very fair prices and friendly staff.

Pr
Review №19

Rick is Awesome!

Ke
Review №20

Brought my car here to have my windshield replaced they had it done on time and set very professionally. Very happy with their service

Ca
Review №21

Quick, professional service at a great price.

Da
Review №22

Called them on the phone to schedule a replacement of my windshield that got clobbered with something on the highway the night before. The vehicle cannot be safely driven. The customer service rep said I had to drive it into the store and that they could not do mobile repair for several days. I said that I would have to call someplace else and he said that sounds like a good idea. This place doesnt want your business.

Na
Review №23

Brought my car in to get a rock chip filled and they took my bmw out for a joy ride and was driving weird when I picked it up. Wouldn’t recommend

Na
Review №24

This place and its people are fantastic.We needed a new windshield over labor weekend in order to return to New York.The service and helpfulness was extraordinary, we are very grateful for Henderson Glass.

Az
Review №25

Crack my window in the morning and called them a few hours later they fixed it within a couple of hours they did a really great job Michael Graves gave really good customer service and got me what I needed and I was on my way really great service

Ni
Review №26

I had a chip in my car windshield that I needed fixed. I went here to have them fill it because it was a fair price and they said they could make it disappear. I got the car back and i could still see the chip. I brought this up to them and they said they couldnt make it go away but it would hold just fine. A couple weeks later the chip became a crack that went across my whole windshield. A talked to them about the chip cracking and they said there was no warranty and there was nothing they could do. Waste of money going to Henderson Glass.

Fe
Review №27

Been doing business with them for over 15 years, treated us great. BUT recently they changed hands and the new manager Aron, at the Grand Rapids store couldnt be ruder or more obnoxious. Never not paid a bill with them and we have had very large orders and plenty of them, yet she acted like we were a dead beat client and had an attitude from the start. Will never use them again and will be telling anyone that will listen to take there business else were.

Fr
Review №28

In and out in less than an hour 🙌

Jo
Review №29

Fantastic customer service, excellent consultative approach.

la
Review №30

Great service! They were fast and efficient when I brought in a picture that the glass had broken on and their price was very reasonable!

Da
Review №31

Service was great. Price was right.

Ke
Review №32

Quick turn around time and cheap prices for flat panes of untempered glass. Ive never used them for auto glass repair/replacement, only flat panes of untempered glass.

Mi
Review №33

On time, courteous, informative, & had a discount. Did a clean and perfect job.

Bi
Review №34

They fit both of our cars in the same morning, aqua pel treatment, and the both look great!

Sk
Review №35

One week after the date they said they would call me and tell me my window could be picked up I decided to call. They claimed to have cracked the window while installing and would need another week. One week later I picked up the window and when I arrived home the window was cracked. Absolutely worthless company.

Ch
Review №36

Horible customer service. Just ok work. Would not recomend

So
Review №37

Terrible service, terrible work, reasonable prices.

Jo
Review №38

I wouldnt go back. The tech was ok, but the front reception was $#!*.

Dr
Review №39

They could order a piece of custom glass for me, but they made me pay for a piece they screwed up and the pencil finished edges were still sharp enough to cut my finger. Also, they charged me more than I was quoted for both pieces, the wrong one and right. If I didnt need the glass, I would have left without paying. Find somewhere else to take your business, if you can.

Ig
Review №40

They saved my windshield and for only a few thousand pennies. Cant beat that.

Sh
Review №41

Rude

Ri
Review №42

Charged $45 to raise window frozen

Da
Review №43

Great customer service

Information
4 Photos
43 Comments
3.9 Rating
  • Address:3682 Plainfield Ave NE, Grand Rapids, MI 49525, United States
  • Site:http://www.hendersonglass.com/
  • Phone:+1 616-361-7776
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass etching service
  • Glass repair service
  • Shower door shop
Working hours
  • Monday:8AM–1PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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