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Rapid Cycle Works
4950 Plainfield Ave NE, Grand Rapids, MI 49525, United States
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Rapid Cycle Works
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Tr
Review №1

Great Shop. They repaired my Grizzly after it hit a tree, alot of front end damaged. I thought I would have to scrap the unit. Tom repaired my machine and it looks and rides like brand new, what pride in workmanship!!!!! I was kept informed through the repair process. This is a custom shop with extremely fair pricing. Kyle is very honest and the shop is clean and machines are stored indoors. Tom thank you, you are an artisan!!! Flawlessly rode the Leota trail today!!!! Thank you so much!!!!!

Er
Review №2

Kyle and his staff do a great job and are very professional. I have been working with them for years and have never had a bad experience. Always up front and honest when discussing a project.

Ro
Review №3

Kyle and the guys were very professional and quick. Thanks guys you rock!

Da
Review №4

Kyle is a great guy, knows his stuff and provides great service at an excellent value. I couldnt be happier with the work hes done on my bikes.

Mi
Review №5

The large dealership down the road from Rapid suggested Rapid Cycle works for quick and good service. They were right. Great place , Ill be going back .

Wi
Review №6

Great work and fair prices. Had Kyle make a chain guard to keep the chain off my rear wheel on my supermoto. No more chunks coming out of my tire.Thank you Kyle.

Ja
Review №7

Had to get a new tire mounted on my bike. I wasnt able to get it there before they closed. I got the bike there a little after 5pm but in my haste I forgot the tire. Me not so smart. When I got back one of their people saw I had dropped off the bike and had already moved it inside. Above and beyond service. I will be going here for all the work on my bike. Really impressed

St
Review №8

Took my quad here for service. Needed a drive belt, oil change, a new light switch, and some alignment work. Was told it would be done in 2 weeks unless they needed parts. They didnt need parts, it took 6 weeks to get it back, and the drive belt wasnt changed. I got 10 miles into the woods and blew the drive belt. After calling again to get the drive belt serviced, I was told they ordered a new belt and would get me in and out when it came in. That was over 5 weeks ago I havent heard a thing. I watched videos on YouTube and did the service myself. Kyle is a good enough guy maybe they just need more techs.

ch
Review №9

I needed a quick job done to get me on the trails for the weekend. They were able to get me in right away

Ja
Review №10

I love giving good reviews to businesses that deserve it.Thank you Kyle for getting my bike in and for doing the work. Very fair on pricing along with quality of work. This will be my new go to motorcycle repair shop going forward. Big thumbs up!

Da
Review №11

I have bought a couple bikes from Kyle and have had nothing but exceptional service, always felt I was dealt with fairly and professionally. Will continue to always get my service done there.

Co
Review №12

They got my tires mounted on my dual sport wheels within 24 hours and even balanced them. Good price, good service, and Tom seems like a good guy. I recommend them and will be back.

Jo
Review №13

When other places were booked for weeks, they got me right in and out. Fast reliable and honest.

Pe
Review №14

I happened to find Kyle and company via a quick Google search for motorcycle tire installation. This turned out to be the rare, top-notch Find!They took excellent care of me all the way through: quality workmanship, performed timely, with attention to details... the whole package.Plus, its just great to do business with a smaller, owner-operated business like this.So happy to have discovered Rapid Cycle Works... theyre now my go-to source for all bike service needs.An excellent alternative to the mega-dealers.Highly recommended!

Sc
Review №15

Did a great job! Fast and good price for a mount and balance!

AJ
Review №16

Kyle, Tommy and the rest of the crew are great to deal with and I trust them with my powersports needs. They love our sport and it shows. They did a suspension refresh for me and the service and quality was excellent.

Ni
Review №17

Awesome staff. Fast service. Second to none.

Te
Review №18

Awesome sales, service and prices!!!!

Ry
Review №19

Stopped in and spoke to Kyle about an issue I had with a carburetor and he was very friendly and knowledgeable about my issue and helped me out right there on the spot. Great place to deal with. I’ll definitely bring more work their way in the future! Thanks again, Kyle!

Gr
Review №20

Simply the best customer service and care for my bike! Tommy is a hero for going through my old 1986 Shadow full of problems and helping me out!

Ti
Review №21

I stopped in on a Saturday when they are normally closed and even though I was interrupting their day, someone was there and helped me out. They had me diagnosed and a price by Monday. This is my new shop! Thanks guys.

Da
Review №22

Good folks, great work. Got me in and out (twice).

Ge
Review №23

Great job replacing tires on my Vulcan. Didnt take very long and half the cost of the stealership.

Ja
Review №24

Super helpful guys, way more into helping you out with custom projects since theyre not a Dealership. Just had my tires pulled off there before painting my wheels, and theyre super chill about me coming back on later with new tires once the wheels are painted.

Br
Review №25

Kyle had a real tuff 1 with my kx250f he stuck with it and got her straightened outI do believe others wouldve given up and had me try someone else he keeped me informed and did me right at the end

Wi
Review №26

Had them do my tires good price

J
Review №27

I HIGHLY recommend Rapid Cycles....they went above and beyond for me

Ha
Review №28

Brought in wheels and tires for a swap. Installation was timely, but after installation, the front tire was 1oz out of balance (THIS IS A LOT), and rear was off too. Brought it to Honda village so rapid cycle couldnt make the same mistake twice. Thanks for wasting my time and money! Have had great experiences with this shop in the past, but this time I was very disappointed. Being busy is no excuse for doing a poor job.

Et
Review №29

Kyle and his team at Rapid Cycle Works, are awesome, affordable and great people.I brought my (new-to-me) 1985 honda elite 250 for a basic maintenance check and overheating problem as this is the first motorcycle/scooter i have ever owned and had no knowledge of how to maintenance it. It had sat for 10 years so i was skeptical to ride it before getting a experienced opinion and checkup.He told me everything I needed to know about the old gal and as well did a excellent inspection and work to make sure i was not stuck on the side of the road in these upcoming summer months.I will continue to use them no question.Thanks again Kyle and Rapid Cycle Works!

Ge
Review №30

Kyle defiantly knows what he is doing. When I was having issues with my track bikes suspension he went through it and upgraded it with the all the race tech parts and 1.0 springs. Now, I never bring my bikes or cars in for any service work including tire changes as I have had to many bad experiences. For a track bike a bad experience at 150+ mph is self explanatory. But this time I needed some one with experience that knew exactly what I wanted and Kyle defiantly did. Once complete it wasnt even the same bike. In fact I dropped seconds off my lap times and the bike is incredibly more stable then it ever was. Parts for it took a little bit to get but then again they come from California and now with Covid things take a little longer but thats OK. In the end I got first class service the first time and everything was right! Keep up the great work Kyle.

Do
Review №31

Great job doing the Synthetic Oil Change, new Front Disc and Pads replacement and correcting loose axle. I would have give 5 stars had it not taken a month to do it. They took care of business though!

Kr
Review №32

Rapid has been great to work with. Brought in a couple tires to be mounted for my KTM. They helped my wife carry them in to the shop as I was at work. They completed the job the same day and I had them back on my bike that night. To top it all off, the price was the cheapest Ive found it town. Would highly recommend.

Pa
Review №33

Great place and great people!

Ke
Review №34

They did a great job cleaning up some valves for a restoration project Im working on. They were fast and did it for less than half what the dealer quoted. Very friendly and knowledgeable. I will definitely be back.

Ma
Review №35

Great place fair prices.

Je
Review №36

Great shop, they do good work

Da
Review №37

Really good, professional and great pricing. I Would recommend this place to anyone.

Me
Review №38

Amazing establishment! I would not trust my motorcycle with anyone but this company. The best way to describe them is honest, hard working, extremely knowledgeable, and professional.

Ma
Review №39

I had to get my front tire balanced on my V-Max on very short notice and they got me in on a Saturday. Did a great job and got it done quickly.

Sp
Review №40

Best place around! Kyle does quality work at a reasonable price. Have been to him multiple times and will only go back to his shop for further service.

Ma
Review №41

Kyle listens to your questions and gives answers you can understand. They are not arrogant nor condescending, as many of their competitors are. And, most importantly, they are responsible and competent. Thanks for giving some very good suggestions, as well!

Ri
Review №42

Fixed my bent brake lever in 2 min and didnt even charge me. Great guys!

Br
Review №43

Great service and awesome crew! Kyle and his team are unbelievable! The pricing is fair, communication is awesome, and service quality beyond awesome.

ma
Review №44

Great customer service, They even gave me free strip of wheel weights when I mentioned I wanted to try and balance a tire on my own at home so that I can be more prepared to fix tires when Im offroad. Ill be having them change all my tires from now on.

Jo
Review №45

With how backed up everyone is, I was super excited to hear Kyle say if I dropped my bike off on a Friday he could look at it the following Monday or Tuesday! My main reason for bringing it, is when releasing my clutch, Id have to almost completely let go before the bike would move. The following Tues. I called to see if they were able to look at it, he said it was up next for first thing weds. Morning. End of day weds. I call again, he says hes in his truck and would call me back in 5 minutes. No return call. I believe it was friday I left a message and got a call back saying the clutch was fine, just needed adjusting. He recommended as long as hes opening it up to just replace the clutch - since its only a $100 part, I agreed with him.Fast forward almost another 3 weeks, some more un-returned calls back, or them saying theyre waiting on the new clutch still, I started calling around to get a new clutch myself. Fox power sports had one on hand, and I found several online in stock that I could order and have the next day. When I relayed that to Kyle, my new clutch happened to show up that same day and my bike was done the following day... the first thing I noticed when pulling out of their lot, is it felt the same. I have to almost completely release the clutch before I move at all. I made it about a mile down the road and noticed my bike smoking.. i pulled over to look at it, my exhaust and motor was covered in smeared oil/grease. I paid them basically to replace a clutch that only needed the cable adjusted and after weeks, they didnt do it. Ill drop it off at Fox next week and pay them to do it i guess.I am more than ok with the amount of time it took, I understand how things are with COVID right now. Un-returned calls when you say you will bothers me, and telling me you have tracking information on a part but cant tell me when it will arrive bothers me. If youre busy and dont have time, im fine with it.. just tell me.

Mo
Review №46

Quick and professional service for my tire and oil changes.

pa
Review №47

Awesome family owned shop the owner is a very nice guy, brought a mini bike tire in and he had on and ready to go in minuets. I HIGHLY recommend for any motorcycle maintenance and repair.

Ro
Review №48

Our atv runs like new, great job at a low price

An
Review №49

Kyle is awesome. Very knowledgable. Very flexible. Fair pricing. Fast rider, knows his stuff. Does good work. Highly recommended.

Jo
Review №50

Great service! I will definitely use these guys again.

Ta
Review №51

Very friendly, knowledgeable, and helpful. Looking out for your own good! After trying to bolt on my rear wheel myself after a tire change, I forgot a washer and over-torqued my axel nut. Jammed my caliper into my rotor, bending it, damaging my sensor and locking my wheel. After what I thought was going to be a $500 fix, Kyle called me saying he fixed everything for much MUCH cheaper. He reshaped my ABS rotor, sanded my brake rotor, reset my check-engine light, and fixed my whole ABS system that I thought was for sure gone, not to mention a week-long fix. He got it done all in the same day before a big riding trip! Very knowledgeable, passionate, and willing to put you before the paycheck. These guys are awesome, and I will definitely be back. Thanks again!

Ro
Review №52

Courteous and professional service did an amazing job on my motorcycle repair!

br
Review №53

Had my rear tire fixed here and they were able to get me back on the road same day. Greatly appreciated!

Be
Review №54

My favorite bike shop in town! They do great quality work, and are always super informative.

Da
Review №55

Fast and high quality service. Highly recommend!

Ja
Review №56

Great guys to deal with!Great service and very competitive pricing, backed up by real world knowledge and experience.Kyle is very knowledgeable and helped dial in some suspension issues with my bike.I have purchased a tire from them previously and their service was excellent, and will continue to be a customer of theirs for my future needs.

Jo
Review №57

Great group of guys here. Always helpful. Do awesome work, honest, hard-working​ guys. I say if you have problems or question or need your motorcycle serviced, go see these guys. Prices are better than any other shop around!

Ja
Review №58

These guys did in 20 minutes, and for 1/3rd the price of what the big dealerships wanted me to wait two weeks for. These guys will definitely get all of my future business.

Sa
Review №59

First class owners. They really do what they can to get you fixed up without hassles. Give them a try, you wont be sorry you did.

Ja
Review №60

Bought new tires for my 2002 Goldwing and needed them mounted. Not only were these guys the most reasonable but they had it done in 20 minutes. I will be back in the spring to get an oil change and a new air filter installed. Thanks for the great service.

Ch
Review №61

Quick, honest, and helpful staff. I was in such a hurry when I dropped off my motorcycle that I left my helmet and gloves on the counter. When I came to pickup my motorcycle, Kyle remembered me by name- and had my gear ready for me to go. Will be using them in the future!

Na
Review №62

Honest, intelligent and determined. Ive had them work on my motorcycles and theyve always been extremely fair with rates. They are very smart when it comes to motorcycles. They will take the time they need to get the job done correctly.

Mi
Review №63

Needed a tire they suggest one that fits my bike with Quick response and quick work i was out riding again awesome work thanks

Br
Review №64

Went in for a tire change and they mounted and balanced the tire on the spot. Great service and reasonably priced.

Ch
Review №65

Greatest motorcycle repair shop in Grabr Rapids and extremely friendly, knowledgeable and professional owner

Ke
Review №66

Just wanted to say that my experience with Rapid Cycle Works was as good as it can get. I was looking in the area for someone to mount and balance my new tires on my bike along with answer some questions and after calling around to the major dealerships and stopping in at a few, I could tell I was just another dollar to them.When I called Rapid they were on top of everything and even asked some questions I didnt think of myself. when i stopped in i was helped right away and the guys had me in and out in under an hour!! I was thinking id have to leave it with them and come back the next day. They definitely know customer service and there work speaks for itself! Id say to everyone to give them a shot or stop in and chat with the guys. Its where im taking my work from now on, hands down!

Al
Review №67

Stopped in to get a new tire put on the rim for my fz09. I was in and out in 15 minutes. Only charged $20 to mount and balance and another $5 for disposal. The dealerships have charged me $50+ is the past.

Sa
Review №68

Super friendly, knowledgeable, and willing to go the extra mile. Above all competitively priced!!

Br
Review №69

Very friendly and Great Customer Service! Kyle was very helpful and polite. Highly Recommend

Ge
Review №70

This was my first time working with Rapid Cycle Works and I couldnt be more happy. The dealership was telling me it would be two weeks to get in for new tires, but they guys at Rapid Cycle Works got me in immediately. They ordered my tires in the morning, I dropped the bike off in the afternoon and they had my bike done the next day. FANTASTIC!

Da
Review №71

Excellent experience with Kyle and Evan at Rapid Cycle Works. Knowledgeable and helpful, I would highly recommend them to anyone and plan to do more business with them myself.

Gl
Review №72

Great bike repair shop. Will go back as needed

Ke
Review №73

They are knowledgeable, friendly and have great integrity. Id highly recommend this shop to anyone looking for a place to have a bike serviced or looking for aftermarket parts!

za
Review №74

Rapid cycle works was recomended to me by a friend, and they did not disappoint! They did a great job quickly both times Ive gone and I will continue to use their service.

Er
Review №75

Had them mount a rear tire on my sportster, they had by far the lowest price on mounting in the area. The owners were extremely friendly as well. Ill definitely be back

ha
Review №76

If youre looking for people that know bikes and customer service, look no further. Im quite new to riding and dont know much about my bike. I noticed I needed a chain adjustment, gave them a call, and was back riding within the hour. These guys are very friendly, and even let me watch them work. I recently purchased my bike and asked them to give everything a look over, they were friendly and patient and had an answer for everything I asked them. I will definitely be back into their shop when the time comes for some maintenance. Being motorcycle illiterate, they couldve charged me pretty much whatever for the adjustment and inspection, luckily they didnt take advantage of me like I fear other shops would. Charged me 10, flipped them a twenty and went on my merry way!

M
Review №77

Great and Friendly Service.Took a chance with Kyle and the guys on a new set of tires for my Super Tenere. I had decided to beef it up and go with a rather expensive set of Continental TCK80s this time around. These are not cheap tires. Talked to Kyle and he was Very competitive with the tire pricing, and with their very reasonable price per tire for replacing the tires I gave them the business. We did have 1 snafu when we ordered the wrong rear tire, weather I did it or they did it we dont know, but we dont care. Kyle also noted that my brake pads should be replaced soon, Im surprised the local dealer that looked at the bike about 2000 miles ago didnt see it, and my rotor was wavy. After checking their prices for the pads and rotor I decided to have them replace them as well. Since we had the mix up on the tire, Kyle did the rotor and pads at no additional cost above the tire replacement. Kyle even worked around my newly installed hard bags, which mad the whole deal a bit more effort.Just as a comparison their out the door tire replacement, which is take the tire off the bike and then put a new one on the bike, is $100 cheaper than the dealer down the road and $40 cheaper than the largest deal in the area.Fair pricing on labor, competitive on parts, and friendly service, while I waited. I will be coming back for future service here as well. That is for sure.Now, time to hit the trails.

Jo
Review №78

Fast friendly service, affordable prices. Overall great experience! Highly recommended.

Wa
Review №79

Disrespectful

sh
Review №80

Knowledgeable staff did great work and answered all my questions all for a very affordable price! I will definitely return for my motorcycle work from now on, Thanks and keep up the good work!

Da
Review №81

Had them perform a tire change. Great service and job well done. Will definitely go back if I need more work on my motorcycle.

Je
Review №82

Super fast service, did a once-over on the bike for me and didnt push any service that wasnt necessary. Solid pricing.

St
Review №83

Great service and a very fair price

Re
Review №84

Best place in town..... Friendly and over the top willing to help.

G
Review №85

So helpful and professional. Excellent service.

Ma
Review №86

The Best service center for your bike in the area!

Mo
Review №87

They did some great work on my Ninja faster and cheaper than any dealership

Ma
Review №88

Small shop.. knowledgable people, honest service. What more could you need.

Dr
Review №89

Great shop, great people, you wont find this level of knowledge and customer service anywhere else.

Da
Review №90

Great service! Very fast!

Na
Review №91

I went to get my tire mounted and balanced here, well i didnt have my rotors on so they could not balance it so kyle just hooked me up. Thanks alot man i apprectiate it and i would recommend this shop to anyone. Super impressed.

Sp
Review №92

Love these guys , first time they worked on my bike, they did great, now there are working on it again, fixing my clutch push rod, but they are great and they dont charge me and arm and leg, amazing people , I will only go to them

Ro
Review №93

Fantastic. Very friendly and helpful staff with a sit back and relax attitude. Great shop.

Ja
Review №94

Best cycle/atv service in town. Kyle has fixed my bikes and atvs. Since I found them I havent been as disappointed when I break something.

Le
Review №95

Work (rear tire change) was done in a timely and professional manner.

St
Review №96

Fast and friendly service. 5 stars.

Ro
Review №97

Took the time to get my tires on for my motorcycle so I could get the bike back to gether. And go ridding again.

Ky
Review №98

Great service, expertise, and workmanship. This is the place to bring your motorcycle.

ca
Review №99

Good service, fair price, and have a ton of experience.

Br
Review №100

Awesome Guys Great Prices. They will be my goto.

Information
59 Photos
100 Comments
4.9 Rating
  • Address:4950 Plainfield Ave NE, Grand Rapids, MI 49525, United States
  • Site:http://www.rapidcycleworks.com/
  • Phone:+1 616-202-7054
Categories
  • Motorcycle repair shop
  • ATV repair shop
  • Motorcycle dealer
  • Motorcycle parts store
  • Small engine repair service
  • Snowmobile dealer
  • Tire shop
  • Used motorcycle dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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