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AT&T Store
2114 TX-16 South, Graham, TX 76450, United States
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AT&T Store
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ma
Review №1

Went in for screen protector and case for my phone and talked to Ari! She did amazing got me set up and put my stuff on like a champ! Ill be doing all my business with her from now on! Thanks Ari keep up the good work!

Gl
Review №2

I really like this store! Great customer service ! The girls are always so sweet and helpful, especially Brandy! I would highly recommend checking them out!!

J-
Review №3

Nice shopping center right across basically from Walmart

Ro
Review №4

I needed help to activate a new phone. They were extremely helpful and went above and beyond to provide assistance with transferring numbers from the old phone into the new one. Thank you so much for everything. I appreciate it ;)

Gl
Review №5

Brandy Larance was awesome!! She took care of a number of questions - got me upgraded at a most competitive rate - and helped me with a problem the online folks could not answer! I highly recommend this store and this Sales Rep!!!!

Ke
Review №6

Recently went to AT&T graham store to update my iphone watch and resink to my new iphone12, was told they had no wifi at store location and i should go to the walmart and use their wifi or mcdonald’s wifi. I am figuring the young girl with the PURPLE hair is the manager. Is that the best our graham store can do representing AT&T?

Te
Review №7

Had a great experience at this store! Cheyanne was a huge help! She got me setup with the new iPhone 11 pro and an Apple Watch and helped me set it up (lord knows I couldn’t have done it myself). If you need help, go in to this location! They will get ya fixed up right!

li
Review №8

Very helpful to me. I’m not very technologically savvy. The worker helped me out very nicely without judgement. I really like coming to this store.

Sa
Review №9

I’m so glad I switched to att from Verizon, it was not a mistake. The ladies and man and the graham location helped me transition over to AT&T smoothly. They were very talkative and attentive to me. I’m so glad there’s still good people here like the employees up there. :-)

Br
Review №10

Cheyanne was great! Everything went smoothly and I love my Note 10+ !

Br
Review №11

I went in to get a new phone and Laken helped me out. She was very thorough and took her time to go over everything with me and helped me transfer all of my information over to my new phone. The staff was nice and treated me good.

Sa
Review №12

The ladies were extremely helpful to me, shared personal phone so I should see the product!

Da
Review №13

These people are top notch Ive delt with one Lady in this one location for over 4-5 years. She knows who she is and your always a big help whenever​ I had my problems with my many many phones over the years.I wouldnt go any place else thanks to all of you...Excellent customer service and good knowledge of their products....

Se
Review №14

Always helpful, always clean, and usually very quick to get help in this store. Thankful that they are excited to tell you the promotions, but do tell you everything to expect with no hidden fees, etc.

Al
Review №15

Best At&t Experience Ever! Even on a Holiday. Christina and the other employee went above and beyond to help me, as always in the Graham Store. Will be back and would recommend this store above any other!

Al
Review №16

I went into this store yesterday and was immediately greeted and helped! Every question I had was answered thouroughly. Much appreciated for all the help I got!!!

Cl
Review №17

Chastidie was amazing, went out of her way to help a very disgruntled person. Ive been to many locations before and I normally always get the run around this time it was very different. I had a great experience and will always be doing my business exclusively at this location going forward.

Ci
Review №18

Not sure an AT&T employee knows how to be honest

Ju
Review №19

Girl working there was gorgeous, I think need a new phone!

Ja
Review №20

The employee, Christina did an awesome job selling me my new Samsung S7 Active & watch. She took the time to set up my device and show me everythingabout my phone and how to link them together. This is the only store that I will ever shop at because of the positive experience that is not like other stores who always just push you out of the store.

Ca
Review №21

The staff is always so helpful and nice here, and the store is always so clean when Ive gone in too!

Me
Review №22

The employees in there are super sweet, and knowledgeable! I would recommend ANYONE that’s in the area to give their store a visit!!

Ra
Review №23

Great customer service. Set up new phone and explained features in under 15 minutes. No waiting and very helpful. Thank you

Br
Review №24

Soooooo i went to the store to get me nephew a christmas present. He wants one of those phones with thee high tech tracker devices. I don’t know why, but kids will be kids eh? In the store i extreme clearly asked for one of those phone mebobbers but the guy gives me the wierdest look like he don’t understand me english. He then tell me they don’t have them there but my lady Siri told me they did! I had to drive 5 hole minutes to get to this store for thee gift to find out the only thing that has never lied to me was a lier!!! I went home crying but guy had nice face so wasn’t all bad. I rate it 38/284

Bo
Review №25

Love this store. Always friendly and take the time to help.

We
Review №26

As long as Chastidie helps you, it is always a great experience. AT&T had better hope they dont lose her cuz this store would fall apart

Re
Review №27

Horrible, lo peor que hay. English is a second language to them, I speak better english than they do. Called them, they told me they could do what needed and had what I wanted. Asked off from work, drove 25 miles, they couldnt do any of it. They dont know their product, much less the services they offer! Then to top it off, just very rude!Also, there a lot of people that have had similar experiences that have not posted reviews. They are lucky people dont take the time.I am not much of fan of Walmart, but, while in there for something else, they fixed me right up, and, the girl was right out of high school.... ATT Store - really? Whatever! Should have went to ATT Wichita or Mineral Wells.

Le
Review №28

Donna and Cheyanne were awesome.

Ki
Review №29

Worse place ever!!!! Not only did I spend 5 1/2 in the place......... they took an extra $$226.00 out of my account which has still not been fixed. ... I went up there today because the AT&T store doesnt have a working telephone? ? What??? Drove 30 mins. To ask to have the supervisor call me. . It has been 24 hours he has still failed to call me. And if thats not enough... we bought 1 phone just because of the promotion the sales lady told us about . I go to redeem online to find out it ended the day before I bought the phone. RIDICULOUS! ! Now I will be driving another 30 mins just to talk to one of the incompetent people who work there. . So mad!!! This place sucks drive a little further hopefully the other stores train the employees better.

Da
Review №30

Always smells so good in this store! These ladies are always so helpful when me and my family have questions.

Na
Review №31

The person who helped me was rude and didnt know what she was doing. Something that should have taken a few minutes took 30. I was not impressed with the service I received.

Ro
Review №32

I went in today wanting a new phone because my was out dated. Chastidie helped me pick a phone and a plan. I am not paying near as much per month now. When you go to AT&T ask for her, you will not be disappointed.

ca
Review №33

Passed by dis stow on my way thru graham, just needed a charger, but the store was so cool and welcoming. they helped me pick out a new phone. got one for me and the wifey. this location is LIT. chasTARdie, the manager was on point with her managing skills and stuff. thanks graham store. ill holla later when I come thru again. you my n****z foe life

Te
Review №34

Spent 40 minutes standing there waiting and was never even acknowledged by the sales associate.

Na
Review №35

I got a new iPhone SE and I was in & out of there in 20 minutes. Donna did a great job helping me restore my information from my latest iCloud backup and made me a very happy customer!

Mi
Review №36

Great service!!

Me
Review №37

Chastidie is very helpful!!! Love my new iPhone 6s Plus!!! Lots of cases to pick from!!

Sh
Review №38

Very helpful and courteous staff

Br
Review №39

Great customer service!!! Best experience Ive had at AT&T!

De
Review №40

They are always very knowledgeable and helpful.

Er
Review №41

Very friendly and helpful staff!

Ci
Review №42

Manager was very helpful and recommended the right products!

At
Review №43

Dont like them. They think they are all that. Not close kids

Vi
Review №44

Very attentive

Ch
Review №45

Donna is tha bomb

Da
Review №46

Miami beach is good

Ho
Review №47

Lousy

Information
20 Photos
47 Comments
4.4 Rating
  • Address:2114 TX-16 South, Graham, TX 76450, United States
  • Site:https://www.att.com/stores/texas/graham/120580
  • Phone:+1 940-567-4215
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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