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CPR Cell Phone Repair Goodyear
15525 W Roosevelt St Suite 109, Goodyear, AZ 85338, United States
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CPR Cell Phone Repair Goodyear
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Ro
Review №1

My phone needed a new microphone dropped it off in the morning they had in stock it it would be done in 2-3 hours. Picked up that afternoon repair complete and working normal again. friendly and helpful staff

Pa
Review №2

This is the best place in the Valley to take you cell phone for repair! The staff is knowledgeable and always helpful. I wouldnt take my phones anyplace else. These guys rock!! They are the best!!

Jo
Review №3

They were able to replace the main glass on my phone in the time frame quoted. Excellent workmanship, very professionally done.

De
Review №4

A very nice experience and my iphone works again. Magic!

Jo
Review №5

Very friendly, great prices, fast & professional services! I’ll be recommending them to my family & friends & will definitely come back if I need iPhone or iPad services!

Da
Review №6

Great People! Very professional, knowledgable, quick and friendly!

Wi
Review №7

I have to say that most customer service within the Avondale/Goodyear area is lacking. It was truly refreshing to find this store with exceptional service and quality. They were able to assist us in a timely manner and were willing to go above and beyond to ensure we received our equipment back quickly. The service was done with great care and showed once we received our equipment back. I would return again and again just for the customer service alone. Amazing store and would recommend to anyone.

Er
Review №8

I cracked the lens on my cell phone camera and they ordered the part after seeing my phone. I didnt get a call back so when I called, the tech was very apologetic and it turned out the wrong part was ordered. To my surprise, they offered to repair my phone quickly and at no charge. Super service and phone now works great. I will be going back for all my cell phone repairs!

Ri
Review №9

Great shop, very reasonable and efficient. Used them twice recently and both experiences were great.RDGoodyear, AZ

re
Review №10

Jessica and her husband where just the best. Lived up to ever promise. Thank you for fast and awesome service!

Mi
Review №11

Great service! Will definitely return if I ever need their services again.

Cl
Review №12

Looked all over for a ps3. Christmastime... Good luck. Well they had 1 and the price was more than reasonable. Nice gentleman helped us as well.

Mi
Review №13

Good customer service via phone.

Li
Review №14

No charge for diagnosis, good advice, quick and professional. Whats not to love?!

Je
Review №15

Had to order front & back glass for my SGN9 - order came in the next day, phone was fixed the day after that- reasonable price, quality & timely work! Wouldnt hesitate to use them again!

Ma
Review №16

Very nice service. Do you have the ability repair my phone, but $120 to repair us screen on a $250 phone is a little too high. If I had a more expensive phone, it would be worth it

Je
Review №17

I had a internal crack in my screen. They fixed my Phone fast and was very friendly and helpful. More importantly they know what they are doing and fixed my phone correctly. I made a appointment online and there entire process was very efficient. I recommend them to fix your phone

Ti
Review №18

Very courteous and professional. Will certainly use their services again if needed.

Kr
Review №19

Wow!!! I called the store no one answered. This guy has the GENEROSITY to go back and look at caller ID, call me back, AND leave me a message apologizing that he missed my call. WHO DOES THAT?!?!?A good employee and company, THATS WHO!!! Once I called back, he proceeded to tell me he was so busy with in-store customers that he missed my call. (But still made a huge effort to call a random number back anyway. Just wow!)Then, I asked him my question and he said, well I already pulled up your info when I missed your call had have looked at your account, and yes, bring it in and lets take a look at it. Im so sorry thats happening.A+++++++++++ I dont even care if they cant fix it for free at this point (which I am sure they will). Great job CPR - TEAM GOODYEAR!!!!

Bo
Review №20

They are very professional. Highly recommend them

Ch
Review №21

Expert, excellent service.

Za
Review №22

Great customer service, and they had my phone done on time. 10/10 recommendation.

Ra
Review №23

TL;DRThis business is good for easy fixes. However, if you need something more than an iPad screen repair, older model screen repair, screen protector, do yourself a favor and avoid. They will lie to you and make you pay for their mistakes. I gave the gentleman a change to show some honesty and be a man, however, not everyone has those traits. I believe the 1 star reviews about them lying and charging them high prices for easy fixes, or their mistakes.First and foremost, this business is good for repairing iPad screens and/or iPhone scree PROTECTORS. I have been here to repair my iPad screen twice and several PROTECTORS.Now, why do I highlight PROTECTORS, well because I had a bad experience with them fixing my iPhone 11 screen and back glass. I first took my phone to repair my back glass that was cracked along with my iPad screen. They charged me around $249.98 for both. When I received my iPhone and iPad, I went home and noticed that my frame on my iPhone 11 was damaged. By just seeing the frame, you can tell that it was damaged by trying to separate the back glass from the phone.I took my iPhone 11 back and the tall gentleman told me that the frame was damaged before, I just could not tell. It made no sense, however, being the person I am, I took his word. Though I knew he was lying. But, because of my previous good visits with protectors and one iPad screen repair, I agreed that I would pay for another frame and he would only charge me the price for the frame and not the service fee. Again, being the person I am, I left my phone with him to fix the frame and my took clean my PS4. The total for that was $104.78. I know, I need to speak up, but it is not worth fighting a wall.After going home with my new frame, phone now looking nice with new back glass and frame, I noticed the rear grill near the rear cameras for the speaker was missing. Again, I took my phone back and he mickey moused it. At this point, I thought to myself, as long as there is something there.After the grill was fixed, my iPhone 11 was looking almost new, except for the grill that looks nothing like it is original. I go and finally start using my phone and noticed that now my Face ID is not working. After several days of trying to resolve the issue myself, I go in and tell TALL MAN that the Face ID is not working. He brushed it off as a software issue, however, I did not start having the issue until the frame with fixed. TALL MAN said he would look into and see if any components came loose. When time came to pick it up, he told me that there was a bunch of dirt built up inside the true depth camera, INSIDE THE PHONE. He stated he had to replace the screen and charge me $50. Now my iPhone is stating that it is unable to verify the iPhone has a genuine Apple display and I lost true tome. In conclusion, this business ripped me off for a total of $154.78. Would not recommend for anything other than screen protectors.

az
Review №24

Quick turnaround with professional staff. Will visit again in the future if needed. Also, they have a limited number accessories available - cases, screen protectors etc.

Mi
Review №25

Your team was so patient. Great customer service!

Sa
Review №26

I brought my iPhone X in there that had a swollen battery and completely not working! Everywhere else wouldn’t even touch my phone because they said it was extremely dangerous! Not to mention I only had this new phone for 3 months a refurbished phone from SquareTrade! Josh was working and was nothing but very nice and extremely helpful! He agreed to try a new battery and see if that would get the phone to work! After some time of him trying to fix everything he had determined it was not just the battery that the phone itself was sent in this condition! He also discovered while the phone was open that there was loose screws and a different kind of tape used to hold the battery down! He didn’t even charge me for all this time he put into my phone! He wrote up a diagnostic report with the findings and because I had this from him I was sent a brand new phone this time!! He is very helpful, honest and extremely nice! Wish there was more people like him in this world! I highly recommend him to anyone who needs ANYTHING done to their phone or help! Josh deserves 10 stars!!!!

Mi
Review №27

We brought our cell phone in because it wouldnt charge properly. They checked it out and said all it needed was a battery and they replaced it within a few hours.

Ju
Review №28

Pleasantly surprised that I could get my Ipad fixed so expertly and quickly. Technician was masked and social distanced. It was done when promised and works like a charm. He was friendly and very professional.

Ni
Review №29

Brought in my phone for a minor issue with the speaker. I am absolutely blown away by the professional and friendly service! They fixed my problem in a couple of minutes and didnt even charge anything for it. I will definitely come back with any issue in the future, knowing they will be honest and professional! Thank you! Highly recommend!

Je
Review №30

I was traveling and my screen shattered on my surface pro 6. CPR was quick to get me taken care of and I had a like new repaired computer in less than 24 hours. Life savers!

An
Review №31

Issac had my phone screen repaired in an hour. I couldnt be happier with the speed and quality of the service.

He
Review №32

5 star service all the way . Great customer service and honest cell phone technician help me with my phone .

St
Review №33

Diagnosed my phone quickly and found the problem. Techs are friendly and polite. I would highly recommend CPR to anyone needed help with electronics.

Do
Review №34

Broke the camera glass on my Note 8. Very sad.But, CPR Cell Phone Repair got it in that afternoon and had it good as new in an hour. Excellent prices. Very friendly. Exceptional job. Highly recommended. 👌😊

Ju
Review №35

I took my laptop into this place knowing that it only needed the operating system installed, but I didnt have fast enough internet and because of the coronavirus every place with a lobby is pretty much closed. They tried to tell me it needed a new hard drive. After I told them Id get another opinion they magically fixed it and still charged me 70 bucks after trying to lie to me. Very dishonest company. I kept my cool because people with this kind of character may have intentionally damaged the computer out of spite. If I was someone less informed they would have gladly taken hundreds of more dollars from me for a repair I didnt need.

Ro
Review №36

CPR Cell phone repair saved me so much money and time. Marcos was very polite and honest. I thought my phone was a gonner but he made me feel like there was hope, and there was. My phone was all better about an hour and a half later. I was attended very quickly. Very affordable too. Im so happy I gave them a chance.

Jo
Review №37

Went in with a broken screen and I broke a cord that made the front camera work and the ability to listen to my calls other then speakerphone.The owner went out of his way to make sure my phone worked properly and correctly and didn’t charge me for the cord thing when I told him I only had the 70.00 to fix the screen! Also replaced screws free Great place with knowledgeable staff and people that understand when a young man is going through financial issues that the little things mean the most!I wouldn’t go anywhere else for my phone repairs and I’d recommend this location to anyone and everyone! Repair took under an hour.I’d rate them 10 stars if I could but five stars and two thumbs up will have to do 👍👍

RE
Review №38

Very good service. They treat you like they actually care about what you need instead of trying to upcharge you. There was an issue with my repair so they gave me a loaner phone until they could get the parts in to fix mine. The staff is really nice and you feel like you can sit there and have a conversation with them. The repairs are also fast and efficient. In a lot of cases they have the repair done in under an hour which is really helpful. I would definitely recommend this company.

Su
Review №39

Awesome shop! Went in for a new battery and new charging port on my IPhone 6. Marcos greeted me and I explained what I needed. He quoted me a price and said it would be ready in 1.5 hours. One hour later he called and said the phone was ready. Payment isn’t collected until after work is complete. Awesome service! Thank you guys!!

Th
Review №40

I have been to 2 different locations, both are spot on. The Goodyear and Tolleson locations are staffed with amazing highly trained individuals. Dont waste money buying new phones with options you truly wont use. Get your old ones fixed. And maybe just maybe the makers will drop a price or two. Changed my battery in my S7 because its runs awsome and why go into debt for life leases.

Mi
Review №41

Joshua is the best! There is no charge for diagnosing the issue and he explains everything in terms you can understand. They also have loaner phones if it will take more than a few hours. I highly recommend CPR.

Mi
Review №42

This is a fantastic place! I brought in my computer which was not powering up, not great when it has 2+ years of school work embedded in the hard drive. They fixed the charging issue, recommended the upgraded hard drive, and fixed the fan for a reasonable cost considering without this I would need to replace the entire thing. They also updated all my drivers and fixed some of the other broken start up issues I had been dealing with! I cannot say enough, and when I thought there was a major issue they called me the NEXT DAY and happily got it all shored up. This is an A+ place, and when I am in need of computer repairs...I will return. Thank you!

Ke
Review №43

Had to order the parts. But I knew in advance. Fast install once received. Great communication.

He
Review №44

Fast repairs! Very polite, up front service. Phone was repaired quickly and correctly. Highly recommend

Je
Review №45

This is a great new business that I highly recommend if you have any electronic devices that are not working correctly. I brought in my cell phone that I had dropped and the screen shattered . I called and they said come in and we should be able to fix it in about an hour. I brought the phone in a drooped it off. Joshua was professional yet still friendly and very helpful. In less then an hour he called and said the phone was ready! I came and picked it up! Looks and works like its brand new ! Great work! Great service! I will recommend them to all my family friends and co workers.

Ta
Review №46

WOW! I am completely impressed with this CPR location and Josh and Marco’s. I was visiting from Idaho and my niece broke the screen on her iPhone 7. Having used CPR in idaho I gave them a call. They where so professional and quick with the repair not to mention the cost was unbeatable! The next day we encountered a problem. I call and brought the phone back in. Even though I came in hot and cranky Josh listened to my concerns and came up with a resolution we both could agree on. True professionalism, I was not very nice he kept calm with a smile on his face. If you need any electronic repair. Go here! You will not be disappointed. Thanks again CPR you are AMAZING

Mi
Review №47

Took my S8+ in to have screen replaced.The person who helped me, did a good job, was courteous, and had it ready to go in less than 2 hrs as promised. The reason for 4 stars, is when I went to pick up my phone, myself and another customer had to wait a considerable amount of time to be helped. They only had one guy working. Wasnt his fault, but they could use an extra person.

Ga
Review №48

My Surface Pro 3 battery was shot. CPR techs replaced the battery and it works great. The Surface computers are very difficult to disassemble. I am impressed by the quality of the work and the price. I would highly recommend them.

Br
Review №49

Definitely great company, Fast, professional,Very polite staff, valuable customer service..I highly recommend them!!

Sa
Review №50

I had a very nice gentleman that helped me , so far so good. Had battery replaced. Very good customer service. Highly recommended

An
Review №51

This place does good work and are honest in their business practice. Took my son’s cell to them for a screen that was coming apart when he dropped it. They tried to reconnect it but it would not work so they said they had to order a new screen which would come in 3 days. They called me and said another one of their guys tested it again before they went to replace the new screen and the phone started to work. So they did not replace the screen and only charged me the labor fee $66. Phone working great and even the front camera which my son said was not working even before he dropped it. I would go back to this cell phone repair shop.

St
Review №52

Great staff. Great repair. Very quick. Thanks

Ka
Review №53

Best service in town they make sure your screen stays solid. I got my screen about 6 months ago and haven’t had one problem, if I did they reassured me they will fix it. Seems like someone below was wanting some free product. I work in retail and I know when a place is a trustworthy place. This is it. You won’t be disappointed.

Ke
Review №54

Ordered a part and till this day havent received a call that its there and when I call no 1 ever answers the phone

Co
Review №55

Great to work with! Easy application process and I was in and out in 20 minutes. Definitely recommend

Sa
Review №56

I brought my note 9 in on a Monday with a broken screen, I purchased a new screen and screen protector. The new screen was defective and my pen would not stay in my phone. They realized it was a defective product and replaced it for me no charge and threw a new screen protector on also. This was all taken care of within a week. Their price was a little higher than some other places, however they were the nicest on the phone and definitely took care of both problems. I wil go back here when needed.

J
Review №57

1-1:30hours to replace my iPhone screen. About 3 hours to replace my iPad screen. Friendly and professional service located in Goodyear. Phone repair was under $85. I can’t remember when they repaired my Ipad and I believe it was under $150-180 with a screen protector that has a lifetime guarantee with them for replacement.

La
Review №58

Very helpful and friendly. Helped me out to get financed for a Xmas gift for my daughter. Even with my horrible credit score. Im greatly appreciative for his help thanks Nash

Lo
Review №59

They fixed my phone that I thought was unfixable, very impressed.

Sa
Review №60

Unbelievably fast service. Corrected all my problems. I was amazed how fast the person I dealt with could handle my problem. Extremely knowledgeable and very pleasant to work with. I was thrilled with my service. I will recommend CPR to everyone I know and I will always return if I have any problems with my Galaxy s8 phone

Ho
Review №61

Very happy with their computer repair work. They gave new life to my desktop. Efficient and great customer service. Highly recommended!

lo
Review №62

This store is great. I went in to get my old phone unlocked (iPhone 6s) before Xmas. I went in on a Tuesday night almost at closing and they had it by Friday morning. I’m so grateful because now my son will have his new but old phone for Xmas. I definitely recommend this place, not only for the great service but for the customer service as well.

Ro
Review №63

Dont let the name confuse you. The guys work on almost all electronics. Cell phones, computers, tablets, and video game systems.What a great experience. The guys working here were a pleasure to work with. The were very knowledgable and were able to help me with my issue with my Mac. They called to tell me my Mac would be done in 2-3 days, called the next day and told me it was complete. Great guys to work with. Thank you.

De
Review №64

My laptop decided to take a bath in coffee one morning (with creamer) and the keyboard was toast. CPR did an amazing job at fixing/replacing the keyboard and all is better now. Would highly recommend this shop.

Pa
Review №65

Great customer service.

El
Review №66

Brought 4 devices here to either get fixed or get a screen protector put on and spent over $200 on everything. 2 out of all the items I purchased were defective. I had to make 3 trips back to try to get the items fixed or replaced. The first screen I paid to have fixed that was replaced on my apple iPhone was defective and drained the new battery I also purchased. Both had to be replaced again. In addition to that, the screen protector I paid for on my apple watch was not applied correctly the first time. I had to wait 2 weeks until they finally received a new screen protector for my watch. Meanwhile, my watch was unusable due to all the bubbles on the screen. To top it off, the screen on my IPhone all of a sudden went blank and they refused to replace it a third time, stating I already replaced it for free. Yea, after they used a defective screen the first time, he was complaining about having to fix their mistake again and refused to fix their defective screen yet again. I had to argue with the staff to get my money back for the bubbled screen protector on my watch since I decided It was time to take my business elsewhere. The customer service is seriously lacking and the ability to actually provide the service needed is too. I recommend saving your money and taking your devices elsewhere.

Ka
Review №67

Fast and reliable honest service!! Got my iPhone 6s Plus repaired from the home button and battery and it works perfect! I’ll definitely recommend this please for all your repair needs

Ja
Review №68

They put up with me on a bad day and made magic happen in rapid fashion. I will be back if the need ever arises again.

Ga
Review №69

I was told by Verizon tech services I could not retrieve any information from my phone when it decided to die. These gentlemen retrieved all my information from my phone and fixed it .They did everything Verizon said couldnt be done. These guys are awesome very polite and honest . I will recommend them to anyone.

Ma
Review №70

Marcos and Josh were great! So helpful and courteous as well as really skilled in their field. Highly recommended!

je
Review №71

Replaced the cracked screen on my iPhone X within 2 hours. Fast, affordable service.

Jo
Review №72

Great work, Professional and so quick. Thank you so much.

Jo
Review №73

Correctly diagnosed problem and made repair in a timely manner! Excellent work performed.

St
Review №74

They were fast ! it was done on time as promised ! try them.... I would bet you will be happy also . I will go back and use them again. Thank you

Sa
Review №75

Dude was super helpful and replaced my Zagg screen back to normal!

Gr
Review №76

Marcos repaired a cracked Curve Glass Elite on my apple watch. Since May 2019 I have tried (and failed) to install this ZAGG product 4 times. I have had bubbles every time I did the installation. ZAGG recommended I have CPR install the product. Their recommendation was correct, CPR Goodyear (Marcos) installed the protector and I have no bubbles. I had Marcos add a screen and bumper protector to my daughters apple watch too.These guys are good, knowledgable, friendly and I highly recommend them!! I plan to take all my electronic devices to them to add appropriate screen protectors, cases, etc. They sell Otterbox, Invisible Shield and other products. They do repairs too!!Visit Joshua and Marcos, protect your equipment!!

Sh
Review №77

Excellent fast and friendly service! Fixed my camera fast!! Thanks very much!!

ca
Review №78

Finished my device within the hour and the customer service was excellent. Friendly yet very professional. Great new business.

Da
Review №79

Called ahead to make sure a replacement screen for my phone was in stock, and it was. Took my phone in for repair on a Sunday morning and work was complete by 1pm same day. Excellent service and professional repair.

E
Review №80

Very courteous and professional. Timely and well done repair at a better price than another quote a few miles away.

Ri
Review №81

Brought my Iphone here to get the screen repaired. Had to bring it back to get fixed a second and third time. The second time was because they used a defective screen and it drained my battery. Although they replaced it for free because they used a “defective” screen I had more issues with the third screen. When I brought it back a third time they refused to fix their mistake and told me they “had” to charge me to fix the screen. I took the phone somewhere else to get fixed and they told me CPR Cell Phone repair damaged the mother board on my phone. Not only do they have poor customer service but can’t get the actual job done.

IA
Review №82

Really nice and helpful

Ed
Review №83

Went in had a Galaxy s 9 with a brkn glass they replaced it no problem hassle free great experience I would recommend them

Je
Review №84

They took care of my cell phone needs in a timely manner and communicated with me all my options before doing them.

Sh
Review №85

Great customer service and did a good job with my devices at a reasonable price and in a reasonable time-frame. Thanks

Ja
Review №86

God work and good price.

Da
Review №87

My phone battery was replaced quickly and professionally. Great job.

Pa
Review №88

They are a partner of Zagg so you can easily come in and replace your screen protector with your warranty without the hassle of requesting the warranty replacement online, waiting for it to come in the mail, and returning it. Cost of them replacing is just a few dollars more than what you would pay for shipping and they install it for you as well.

Br
Review №89

Dont waste your time. Terrible customer service. Phone had to come back several times and all they gave was excuses. Very upsetting.

Za
Review №90

Friendly and fixed my phone quick

Ro
Review №91

Very nice and fast

Ru
Review №92

If the little women is Happy , Ia m Happy

A
Review №93

I took my daughter I phone 6s+ to replace the smashed screen and it took about thirty minutes and the phone looks brand new with life time warranty with fast and friendly service.

Sh
Review №94

Great service!

Ge
Review №95

Respectful and intelligent staff.

Jo
Review №96

Did a great job and fast

Os
Review №97

Good work fast a reliable!!

Bo
Review №98

Great experience in a timely manor

Pa
Review №99

I call to ask a question ..if they did charging port service....if you work on a phone service you do not pause to think if you do that type of service. So for not a good business

Me
Review №100

Very helpful!

Information
20 Photos
100 Comments
4.7 Rating
  • Address:15525 W Roosevelt St Suite 109, Goodyear, AZ 85338, United States
  • Site:https://www.cellphonerepair.com/goodyear-az/
  • Phone:+1 623-932-5001
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–6PM
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