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Direct Tools Factory Outlet
2196 Gallatin Pike N, Goodlettsville, TN 37072, United States
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Direct Tools Factory Outlet
Comments
Iz
Review №1

I love buying my Ryobi tools at this place unfortunately it’s going to be closing at the end of the month they were very limited inventory so I guess now I’m stuck to going to Gatlinburg to go buy my stuff

Ba
Review №2

They have great prices and the staff is always extremely courteous and helpful

Be
Review №3

Better pricing and she didnt get in any other store

Jo
Review №4

If youre looking for a good buy on tools and you want to go in person rather than buy online then this is the place their factory Plymouth tools are essentially brand new with the exception of whatever defect the tool had after it was manufactured and is now being repaired and gone through again to make quality control inspection

Da
Review №5

This was a very pleasurable buying experience. The customer service was outstanding and the sale that was being run at the time of my visit was one that I could not walk out the store without buying several items. Would recommend this store without hesitation.

Jo
Review №6

Well I own almost every Ryobi One tool. I purchased a nail gun and after I bought it I got home and my wife and kids had bought me the same thing for my birthday. So not needing 2 nail guns I tried to return one for the money back. Go figure they cant give refunds only exchanges and store credit.I believe it should say one the door before you enter items sold as is NO REFUNDS. I will never buy again from Direct Tools I will shop for my Ryobi at Home Depot.

Wi
Review №7

This place used to my favorite places. But now they dont even help you, they just stand back and look at you like your going to steal something??? No way to run a business. Put up cameras even if there not real

Ar
Review №8

I like the selection this place has. Its rare that I cant find what Im looking for in here. Great place to find a deal too.

ro
Review №9

Great place to buy tools. If youre looking for a good deal come see Rick.

Te
Review №10

Great buy on tools

Ph
Review №11

Garbage return policy. Just go to HD and theyll actually back up this products.

B.
Review №12

Had a product at a reasonable price

Ci
Review №13

Be sure you buy exactly what you want because you cannot get your cash back just store credit. No discounts with store credit.

Ja
Review №14

It’s a nice quite place, not much activity, prices seem competitive,the staff seems nice!

Ro
Review №15

This place is Toys-r-Us for the Ryobi fan.If youre not familiar with these stores, it is essentially the scratch and dent store for TTI (Ryobi, Rigid, Milwaukee and a few other tool brands). They get the factory blemish and refurbished tools from the company and sell them the consumers.The best part about shopping there is not only the prices, but every time you go - there is at least one old timer who has no idea about the tool Industry asking the poor kid to order something so outrageous?!?! Today he was looking for diesel generators with propane back up. Super Humor for the day!!!

Jo
Review №16

Good place

jo
Review №17

Lot of good deals on Ryobi and Ridgid cordless tools they do have some cordy toes

je
Review №18

You like tools then dont be afraid to buy recondition from the factory and you walk in there everything is laid out and you cant go wrong the prices are marked people are friendly its just fun so enjoy

Ma
Review №19

Great tools at a great price!

Sh
Review №20

Nice people but I had hoped for more brands. Seems like its mostly Ryobi.

Ke
Review №21

Well organized and friendly staff. I will frequent this facility in the future.

Da
Review №22

They have all kinds of power tools 🧰

lu
Review №23

My first time at this particular store. Theyve been open for several months, but I never saw any advertising or heard anyone mention the store before.They seem to deal in Ryobi and Ridgid power tools, primarily. They have a pretty great selection of cordless power tools from those brands. There were a some samplings from Milwaukee and a couple of others, but it is predominantly Ryobi and Ridgid brands. Both of these brands are known for being almost exclusively from Home Depot.I purchased a portable fan for work, a pair of 18v batteries, and a charger for barely over $100 on their Memorial Day sale this weekend. The gentleman that helped me seemed to know the particular fan I was interested in pretty well as he was able to give me a conservative estimate on the runtime with a full battery, hence why I had to purchase two batteries.Ive never tried Ryobi or Ridgid, but the prices seem more than reasonable. It is worth at least trying out if I only have to invest a couple of hundred bucks to get a full bag of power tools, particularly as I already have the batteries now.

Wi
Review №24

Awesome place to get your Ryobi and Ridgid.

Ry
Review №25

If u are looking for roybi tools its the place.

Ja
Review №26

Best spot for tools and deals

Ja
Review №27

Good tools at a good price

je
Review №28

Love this place!

Mr
Review №29

Love it

Information
20 Photos
29 Comments
4.5 Rating
  • Address:2196 Gallatin Pike N, Goodlettsville, TN 37072, United States
  • Site:https://www.directtoolsoutlet.com/
  • Phone:+1 615-992-6366
Categories
  • Home goods store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–6PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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