Service was excellent. Moe was awesome to work with! Highly recommend!

Great service department. Andy was super helpful throughout the entire process and exceeded all expectations. I had new brakes installed along with some other maintenance for a very reasonable price considering the quality of work. The dealership also provided me with a very nice loaner vehicle. I’ll be back!

Michael and the team at Jim Lupient Infiniti are wonderful! They always are very helpful, knowledgeable and professional.

The team of Jim Lupient INFINITI are very amazing to work with. Andy Rushing, the advisor that was helping me with my car issues, was very attentive and kind.

Excellent service department. Andy Rushing helped me figure out some odd transmission behavior on my 2011 Infiniti G37x. I am a car enthusiast and am especially particular about my car, and so it was very refreshing to work with Andy who’s knowledge far surpassed my own. Scheduling the appointment was easy, and I was in and out of the dealership quickly even though I added services that we hadn’t planned on. I wouldn’t hesitate to bring my vehicle back, even though it is out of my way, being that I am from the east side of the cities.

My experience here was great! Moe and Mikey are super helpful people and helped me with whatever I needed

Weve purchased 5 infinitis, 3 from Lupient, 1 private and the other from Luther. The LupientDealership is closest to me is the only reason I go there. Ive purchased my last one from them, their service department has gone downhill in recent years and this last fiasco with tires I purchased from them has done me in. Dont Ever Buy Tires From A Dealership!I took my car in for service in April 2021 and its now the middle of July and I still have issues. So Disappointing to treat a longtime customer this way.

Kiana and Julie were extremely helpful with my purchase of my 2019 QX50. Both were really knowledgeable and a lot of fun to work with. I would definitely recommend them!

While shopping for a new SUV on a rainy day weekend, Kiana was the only salesperson to come out to greet us out of the 5 dealerships we visited that day. She warmly greeted us, and from that point all the way until our purchase, she was personable, transparent, and low-pressure. The sales manager, Darrin, was also welcoming to us and to our children.We are happy with our Infiniti QX80 and know that Kiana will make sure we stay happy.

Brought my Infiniti in for an oil change last week and was greeted by Andy. I had a few additional concerns that came up regarding my vehicle that I needed addressed. As I was waiting in the lobby, Andy told me they would need to keep my car for a few days for the work and told me that around Monday or Tuesday the car would be done. He checked me out quickly and provided me with a Loaner. Andy contacted me today (Tuesday) to inform me my car was ready for pickup and my concerns had all been addressed.I have never been to a service shop where service has been this excellent! The entire process of when I brought my car in to until I got my vehicle back, was stress free and Andy gave me that peace of mind.

The service team at Lupient Infiniti really understands their cars! Theyll work with you to get what ever you need sorted out properly and timely. Big shout out to Moe Sadat for making the process so easy. Definitely look forward to Jim Lupient Infiniti for all of my Infiniti needs! Thank you!

Excellent service. I recently purchased my first Infiniti and am in LOVE. Andrew has been more than helpful answering questions and making time to meet with me. Would absolutely recommend!

Fabulous service by both the sales staff and finance. Love the new vehicle and appreciated getting all the info and history up front. None of the bait and switch that happens at some dealerships.Thanks for providing me with my new ride!!

We just purchased a new Infinity and are very happy with the entire buying experience. Our sales person, Pao, was very professional to work with and is extremely knowledgeable. Greg in finance made the purchasing process smooth and we highly recommend Lupient Infinity.

Michael Le + Andy Rushing = Impervious Customer Service. This location is awesome and all the members of their team are great. I went in for something simple and came out with something great. I will always tell you to visit them both. But even independently you will always get a great course of action and insight about youre vehicle. Both are professional and keep it simple but educated. If you need service on youre Infiniti these are the guys!!!

Andy is the best! I specifically ask for him and couldn’t be more pleased. He is honest, responsive, and personable. I always feel he is putting my best interest first. Thanks, Andy, for awesome work.

Had a very positive experience getting my vehicle serviced at Lupient Infiniti. Moe Sadat in service was knowledgeable, honest, and really took extra care in making me feel comfortable about having my vehicles serviced at Lupient Infiniti. Having just recently moved into the area, I am so glad to have found a dependable service advisor and dealership.

Andy Rushing has always been fantastic with his knowledge about Infinitis and has assisted me numerous times. Will definitely recommend others for servicing and any other needs.

Moe Sadat and the rest of the service team always treat me as one of the family even though I didn’t buy my Infiniti from Lupient. Moe is completely transparent when it comes to the service needed with my vehicle even putting together a scheduled plan to complete the necessary work. I would recommend to anyone to see Moe at Lupient Infiniti for your service needs

Recently came in for just an oil change. Jim in service was very profesional and courteous. Highly recommend Lupient Infiniti.

Andy is always a total gem when I visit Lupient. I bought my first Infiniti used from there and have been going back with my new Q50 specifically because of him. He’s honest, up front, never pushy, and the service is extremely timely. Car stuff gives me such anxiety and trusting that I will get an honest picture of the services I need is a huge relief. Thanks for all you do!

Andy Rushing was awesome to work with. He did a great job detailing what was causing my problem and got it taken care of quickly. Thanks again Andy!

Jim Lupient Infiniti is top notch!The service shop is the main reason why I continue to purchase my Infiniti vehicles from this particular location. Theyre prompt, professional, accommodating and friendly.Michael Le is my go to guy! He goes above and beyond always putting the customer first. Hes kind, extremely knowledgeable, and so easy to work with. I would highly recommend Jim Lupient Infiniti for your auto service needs.

Ive worked with Andy numerous times, hes a rockstar! I highly recommend him for all of your service needs. Hes my go to guy, thank you Andy!

Multiple issues I’ve had with this dealership. Issues started immediately when I walked in the dealership to buy a car.Sales person was very pushy and didn’t leave time to discuss anything. Once I buy the car the cap for the tow hitch is missing.Now I’ve had the car for about 5 years and have brought my vehicle in 3 times for major repairs. Two of these times I’ve had issues to the point I waste my time at the dealership. Notice I’ve not brought my car in here for oil changes as I don’t want to waste my time as I live in the south metro.1st issue I come in for service because my door locks have stopped working. I’m informed by the service representative that the charges for this repair was xxxx; at which point I mention I have full Wrap insurance on this vehicle. We debate back and forth for five-ten minutes and he finds it once the financial representative comes in and confirms the paper work and proof of my insurance.2nd issue all my controls on my radio, air conditioning, and navigation have stopped working and my screens will not power up. I called reservations yesterday (9-15) to set up an appointment WITH A LOANER to have an electrical diagnostic and service. I arrive to the site today, and am informed by the service advisor that there are no loaners available and service will have to be moved to next week. This is now after I’ve spent a half hour driving up and leaving work early to do the same song and dance next week.I am happy that I have the warranty coverage because had I not had that my service calls would be done at a different dealership. Ensure that you have all your ducks in a row with relationships in this dealership otherwise it’s issue galore.

Moe was great! He explained everything so I could understand what my car needed and was so nice and attentive.

Service consultant Mo is the best!

Great star ! I recommend Andy he’s always super helpful and welcoming. For sure because the reason I’ll continue to come to this dealership.

Jim Lupient Infiniti in Wayzata is simply the best! The service department makes bringing your car in incredibly easy. You can trust what they say and their custom service is top notch. I highly recommend! Ask for Mo, he goes above and beyond for the customer!

New to the cities and came in to get the screws and clips replaced on my rear license plate. Andy got it taken care of in just a few minutes and got my car washed, which i’ve been neglecting to do for who knows how long! Definitely going to come back and see the folks here every time I need something done

Michael was very helpful and a pleasure to work with.

Bait and Switch, or Lazy?? I asked if a car I found online was still available. (My drive to the dealership is 39 miles and roads were sleet covered.) See the response in the photos. Their gal even bothered to call my home to see if I was coming. I arrived to find the car had been sold before my availability question was even submitted. And it was not at the dealership in the banner of the email. It was at the bargain lot. I wasted three hours driving to see that car. I was angry, and my new teen driver was disappointed not to be picked up from school that day in his new car.

Moe Sadat is one of the best in the business. He is very on point and treats his customers with the utmost respect. He is transparent and won’t gauge you on prices. He has a laugh you will always remember and you will leave the service department with a smile. I highly recommend seeing Moe when you go to Lupient Infiniti off hwy 394.

Andy was amazing from the scheduling to the delivery of my Q60S

Andy was so great and extremely helpful! He got me in right away and made me feel as if I had nothing to worry about. I was in a panic when I called and he eased all my worries. They fixed me car in a timely manner and I am so happy with the results! Highly recommend their service department to anyone. Andy is a great employee and knows how to make customers feel valued.

The service department at this dealership is top notch! Having worked in service my whole life I pay special attention to service departments and how they are run. In the past 20 years I have noticed a huge decline on the level of service/customer service in general at most auto dealerships. That simply is not the case here! Every time I bring my wife’s car in for service it is an A+ experience from the start at the service writers all the way back to the technicians. Not only do they ask all the right questions when you bring your car in for service but the technicians make special notes that show you that they are paying close attention to your car from front to back and not just completing an oil change. I simply can’t say enough of how impressed I am and I would recommend this dealer to anyone. I will be buying next car at this dealership simply because of the level of service. A special thank you to Scott and Andy which I have dealt with the most!

I was helped by Andy about a week ago! This store had outstanding service! Not only did he help with my oil change, but he assisted me with an issue that I had from a former dealership with kindness, understanding, and generosity. Thank you again, Andy!The waiting room was clean and comfortable too! I highly recommend this Lupient location and will be going back for future car needs!

Andy and Peter at Infiniti service are absolutely amazing . No other service department has more experienced people than this location of Infiniti.Eric and Darren were the first people in sales that impressed me enough to buy my certified pre-owned vehicle from Jim lupient . Really a no pressure dealership and they disclosed each and everything to me before purchase . I was in an out in no time.Did I forget to mention that their service department is amazing ??? Really knowledgable people in the service department.I am so glad I got the extended warranties on top of my certified pre owned vehicle. For less than a dollar or two I have the peace of mind that if anything goes wrong with the vehicle -it will be covered . Thank you Eric and Kathy !!!!

I left my vehicle there for a repair with Andy(service advisor)He was Very helpful and very easy to deal with. He provided information and sent me updates of my vehicle. He was very knowledgeable. He also offered me a loaner vehicle which I didn’t expect. Top notch customer service. I would recommend this dealer and Andy to everybodyMike A

Excellent dealership, Scott Pobuda in the service department is fantastic. I always have been treated with respect and they truly put customer satisfaction first. I love my infiniti and will buy my next one from Jim Lupient Infiniti.

Great service, friendly employees and they do a good job in a timely fashion.

Don’t ever buy a car from these guys..They are a rip off I test drove a Blue BMW that started smoking and they put it right back on the lot.....GM ask me to give him a 500.00 deposit on a car that was smoking from side of it.......They sale guy Martin was complete clueless on how to sale a car to a customer ...

I needed to buy a new car because mine was needing a lot of repairs and wasn’t safe to drive in the snow. They helped me find the right car for me!

My time at Jim Lupient Infiniti has been a great experience! I have spent many times there for car services and Michael Le has proven to surprise me every time I come in. He always give an good advice on car services that need to be assessed first and answers my questions concisely.

Dalton and Kathy helped me pick out a Q50 and went through the financing process as well. Extremely professional, patient and informative.Felt very comfortable with the purchase and didnt feel pressured into making a decision like a few other dealerships Ive worked with prior.Highly recommend this place 🙂

Highly recommend!!!! Service was quick and Andy from the service department is so nice and is truly there for you!! They even washed and vacuumed my car :) Definitely going back for future car work!!

The absolute best car buying experience I have ever had!!!! If I could give them 6 stars, I would.Greg (general sales manager), Eric (sales person) and Julie (finance manager) were all the epitome of professional. I highly recommend buying your next vehicle from this incredible dealership. Thank you so much!!!

Eric and Kathy are amazing to work with!!! Made me feel comfortable and very confident with everything!! They are incredible and very knowledgeable with all my needs and finances too!!!They both are a fabulous team and I highly recommend and encourage anyone to visit. A wonderful 5 Gold Star review!!!Thank you for being you!!!

Great customer service here and I was impressed at how quick everyone helped me with my online inquiry about test driving an Infinity. Kelly was awesome and sweet. She set me up with a test drive of the 30 which was very affordable. The car was a little small for my needs so she quickly set me up with the 50 drive and Greg in finance gave us some nice figures to work with. Although it didnt quite work for my budget I highly recommend this dealership, Kelly, her supervisor Mary and Greg! Thanks for all you did. I am sorry I couldnt purchase one with you.

We recently purchased a used vehicle from this dealership. There was a repair issue that I received a quick reply on and was kept in the loop until the issue was resolved. They handled this with complete understanding, tact and to be honest they just did the right thing. They went above and beyond. It says a lot when you get an email reply within an hour of our concerns. I dealt with sales, service and top management and was impressed on all levels. If you are considering purchasing or servicing a vehicle you wont be disappointed! Thank you for taking care of us. It was nice being treated like a person not a number.

Nothing but excellent service here. I have had the privilege of dealing with Andy on multiple occasions and if I could give more than five stars, I would. He is professional, attentive, and very knowledgeable. Highly recommend this location.

Couldn’t be happier with the excellent customer service I always receive from the wonderful service advisors and techs here! Been a loyal customer at Lupient Infiniti for 8+ years now and will continue to come back for years to come. Big shoutout to Moe, Andy, and Mikey for always taking care of me and my Infiniti G37!

Michael is a great service advisor. He is polite, communicative and honest. I am always happy to do business with him. Give him a chance and you won’t be disappointed!

Mikey was super cool and took good care of me.

Always a great experience! Andy and his team are Simply the Best.

I wanted to take the time to write a review to acknowledge Scott Pobuda for his great service and commitment to satisfy the customer. I had a simple issue that he assisted with to save me $$ by him doing it himself! People sometimes give dealerships a bad name due to cost and fees but Scott had the customer in mind. When time permits give Scott a shout out for showing great customer service!

Wow! Very impressive people and environment. From Nathan the Top Manager to Eric the top Sales Consultant to Julie the top Business Manager, we received top notch customer centered service rarely seen from dealers today. Thank you for looking out for the customer!

I normally dread going to dealerships due to the high pressure sales/ commission atmosphere and in a few cases, just plain shady people in both sales and service. This experience is from several vehicle purchases between my wife and I. I ended up bringing my Q50 in for diagnostics on various noises that seemed abnormal after a recent purchase. I also found out that Nissan dealers are not able to do warranty work on Infiniti’s and cancelled a previous appointment at a competitor. (We are under factory warranty).With that said, the service manager, Andy Rushing was very knowledgeable, friendly, professional and kept me updated throughout the process. I ended up with what would’ve been expensive warranty repairs, completed free of charge and also had some preventative maintenance service completed.I was very impressed with the customer service and knowledgeable staff, from start to finish. Thanks again, Andy.

Andy Rushing in the service department took a look at my car and knew EXACTLY what was wrong with it! They doubled checked and sure enough he was right. Very knowledgeable and approachable person. I will be going back to him again and again for my Infiniti needs.Thanks Andy!

I couldnt be more disappointed with my car buying experience at Jim Lupient Infiniti. I was past from one sales person to another with out any communication. Even though I asked if there were more options on the car the sales person said no not really then I found that there were. The sales person that I ended up with spent a total of 5 minutes in the car with me after my purchase. The finance papers had to be done 4 times in order to get them right. After I sent a review to the GM I never back from anyone. Ill never deal with this dealer again.

Scott was amazing to work with. Went above and beyond to help me with everything. I would recommend him to any of my family and friends.

I highly recommend the service department at Jim Lupient Infiniti in Golden Valley. Their customer service is outstanding! They can always get me in when needed, and the service advisors are extremely knowledgeable. They always manage to find a way to give me a break on pricing with coupons or special offers.

Working with Lupient Infiniti was a phenomenal experience. The sales team was informed and do not apply undo pressure to close the deal. The manager and finance team were equally impressive. Can’t wait to put some miles on my new Q50 S.

Great service department! They even told me I didnt need something done that I thought I needed which saved me money.

We had a great experience at Lupient. I brought my car in to be serviced, and while it was in the shop, we asked for the trade in value. We had been considering trading it in for some time, and decided to come in that same afternoon and see what Lupient had in inventory. We met with Omar who we found out was new to the Lupient team. He was extremely friendly and helpful. If there was a question he couldnt answer, he followed up after doing some research. He was never pushy and I never felt pressured in any way. I appreciated his attentiveness and positive attitude. We test drove a couple of cars and drove away with a 2012 Taurus. We love it! I will continue to go to Lupient for car service and car shopping. Ive always had a great experience there!

Professional, courteous, and very knowledgeable

Eric was knowledgeable, patient and trustworthy. We look forward to working with him and the dealership again when we buy our next vehicle. Highly recommend Eric.

Their customer service is EXCELLENT very helpful,kind & go out of their way to make EVERY EFFORT to ensure that you are going to be satisfied. Our sales representative stayed well past close to ensure we were set up & prepared for coming in the next day to finalize our purchase & Our Finance person had a great personality & sense of humor. Everybody seemed courteous & helpful😎

The entire sales process was exceptional. When I met my salesperson Mary I thought she was so professional and not pushy. It turns out that she was promoted to sales manager for 2018! Service dept just as nice and Alex helped me program everything and learn about the car even though she wasnt my original salesperson. Never understood having a car dealer for life until I came here.

Kevin Anger helped me buy my vehicle and was amazing! His knowledge and experience made our car buying experience exceptional! He was always available to answer any questions we had and was quick to return phone calls. I will definitely buy from Kevin again!

From the test drive to the purchase, the entire process was no pressure, clearly explained and quick. The lease price was clearly explained and straight forward (printed out not just told) after my test drive based on the features and model I was looking at. I walked away feeling comfortable and well informed to do further research. I called back, and set up time to make the purchase. Great experience!

My experience at the Golden Valley Infinity dealership was exceptional, from the moment I walked through their doors I was treated like a guest instead of a customer. I was helped by a representative named Kelly Miller, and let me just say she was an absolute sweetheart, very helpful and very attentive. She was able to answer all of my questions and did an amazing job walking me through the vehicles various settings and preferences, continuing on to help me adjust them to my own liking. I walked out happily with a white Infinity g37 x which I absolutely love, and I can’t thank Kelly enough for her personable attitude and all the help she offered. Over all I had A great experience, keep up the good work Golden Valley Infinity!

Eric is a rock star!! His professionalism and ability to be in my shoes was simply amazing. I will buy all my cars thru this dealership as long as Eric is there. He made the process super easy and fun. Come here and talk with Eric on your next vehicle. I swear you won’t be disappointed.

We wanted to buy a second car as a SUV and we were doing a lot of research on the SUVs. We saw that inventory and in Lupient and we walked into the showroom on a Saturday evening. We were looking at the cars outside and Jamie Larson was courteous and offered help. He was courteous and gave us full information and his suggestions about the car. We did a test drive the same day. We were some how not fully satisfied about the price tag on the car and we took a weeks time and tried Luther Infinity. We werent satisfied with Luther. And we went back to Lupient and we were shopping around and we found another car that best suited our budget and we signed the deal the same day and got the car delivered. Paul Sebastian and Jamie Larson did very good customer service. They went beyond their working hours to deliver the car. They have extensive knowledge and their service is simply best. I dont normally write reviews. But I feel overwhelmed with their service.We appreciate the service and courtesy extended.You guys rock!!Way to go!!

Long overdue review and thanks to Jim Lupient and most especially sales rep Kerper for helping me purchase a used vehicle in April. Kerper was very helpful from start to finish and made the process seamless and easy. I’ve always been intimidated about buying from a dealer but this was the most pleasant and positive experience ever!! Everyone on the team was professional and friendly and treated me with respect. I felt so comfortable at every turn. I love my “new” car and I will most definitely tell everyone about my experience at INFINITI. Nice work!!!

My daughter was involved in an accident and needed to replace her car, our experience with Jim Lupient Infiniti dealership was just phenomenal. Mary was wonderful to work with her husband Art (I am pretty sure that is his name) made our experience very good. Even when we found out that there was a problem with the car that my daughter was interested in they fixed it promptly. I will definitely be back! My son has purchased a vehicle from them, my daughter and I will definitely do that in the future. Love you guys.

Scott Pobuda is by far the best automotive service consultant Ive ever dealt with. His communication is fast, efficient and clear. He is able to explain whats going on with my car in a way I can understand it. Its obvious he is there to serve the client. Every time Ive dealt with him I am made to feel like my issue is the most important thing he has going at the moment. The other service consultants are good, but he so good, I lament when I arrive and hes not working. I will confirm he is working before I bring my car in next time.Thank you!

Eric was amazing! He found us exactly what we wanted and was a knowledgeable asset along the way as we discovered which features were important to us. The QX50 is perfect and I love driving it!Thanks Eric!

Mikey was really helpful and knowledgeable.

Moe helped me with my services and he was fantastic! Very knowledgeable and explained everything in detail! It’s always a great experience at Jim lupinet Infiniti!

This was our second purchase at Lupient Infiniti, and we will keep coming back! The service, follow up and overall experience is unmatched by other dealerships. Jamie Larson, in particular, was extremely helpful and stuck with us through the entire process. We will absolutely encourage others to make a stop at Lupient before they buy a car, because they will have a great experience.

I was very, very satisfied with the service received. Everything was done in a timely manner. All of my questions were answered satisfactorily. I will recommend friend,family and coworkers .

Chazz was great to work with! He was honest and transparent with me about my purchase. No pressure and super smooth in conversation. I highly suggest to ask for him as your sales rep.

Rick and the team were extremely knowledgeable and worked hard to ensure we got a deal done. I appreciate their time and effort!

We were looking for a particular model Infiniti in MN. but none were available. With the Covid travel ban in place I searched online and found the car we were looking for in another state. In MN, Darrin in sales and Kathy in finance, were great! However, Infiniti Milwaukee, a sister store, shipped thePre-Certified vehicle to us (not to our door - we still had to drive over 160 miles to pick it up, even though to our home delivery was promised). Our QX70 Limited was not in Certified condition. It had tears in the leather, cigarette burns and smell, two dimples in body panels, 4 wheels had severe curb rash, bumpers had damage, and brake issues. Lupient in MN did address the problems after we pressed them. You would not even know the car had any issues because we would have taken care of them that was their response. We were also told we were picky for wanting our car to be in pre-certified condition. We spent over $150,000 with the dealership in two years. We will never purchase another Infiniti from them again.Tony & Carole FredericksenResponse to owner- If you have a long term relationship with a business there will be updated reviews. This review needed to be updated to inform the public concerning remote Covid -19 remote purchases and what problems could arise. This was a learning experience for all. Your MN dealership has always taken good care of us, but this was not a great purchase. My wife is not still not happy with her car. The window still whistles(we just drove 325 miles and rented a hotel, took a day off from work because youre not open on Saturdays). We were told the brakes were 95% worn and needed to be replaced, even though we put less than 5,000 miles on the car since the pre-certified purchase. We insisted the sister store, Milwaukee, pay for the brakes, which they did.Furthermore my QX80 Limited (less than 60,000 miles) was scoped and inspected for an engine knock, ticking and nothing was done. It is still quite loud like a diesel truck. After our trip to Florida last year I heard a ticking noise in the engine and the oil was over a quart low(35,000 miles).I informed Scott in service that the oil was low after maintenance and he told me thats not possible because they meter the oil for oil changes.OK - well, then what is the cause? For the third time, and after driving less than 1,600 miles after maintenance, the oil is over a quart low. Nothing has ever been said about the service bulletin regarding oil consumption. Im sure I will have to come back down for warranty work again. Each trip down costs 1 day in vacation, 7 hours of drive time. With Saturdays being closed thats even a bigger problem; we typically have to stay overnight incurring hotel costs. You have the ability to make this right, but you havent. Im sure you can see why our trust of the Infiniti brand has changed.The Fredericksens

We are an Infinity family! I have a 2011 M37X, my wife has the 2014 Q50, my son has a 2006 M35X, and my nephew has a 2009 M35X. This is the 2nd round of cars that we have purchased through Lupient. The main reason we keep coming back is the Lupient team, specifically our salesman, Jamie Larson, and Mo (Money) from the Service department. The first time we bought an Infiniti, Jamie was very knowledgeable and personable. As much as my wife hates the whole ordeal of searching and purchasing the right vehicle, she was very happy with Jamie. There was no pressure - just information about every vehicle I looked at. When we finally made a decision, Cathy in finance made the process a little easier than it usually is :)Recently I had to bring my M37X in for minor work. The Service department was very accommodating with my work scheduled and got my car fixed quickly. Everyone has been so nice to me and my family. When I go there for either work on my car or the possibility of another purchase, I feel like Im part of the Lupient family as I know Ill get the best price and best service.Thanks, guys, and keep up the good work!!!

Kevin Anger was a great sales consultant and helped me find the vehicle of my dreams. He was so calm, cool and collect throughout the whole buying process (unlike sales people that I have worked with at other dealerships). He deserves a raise!!!! Thank you Kevin.

Weve been customers since 2011 with 2 Infinitis and we love the cars but the dealership and the team there make the difference for us. As small business owners, we appreciate that the real work and service is AFTER the sale. They welcome me, most times by name, in the service department and the sales team is not high pressure. We would HIGHLY recommend checking this business out!

Mike is so much fun to work with. He went out of his way to make me feel comfortable. Very informative, really knows his stuff. Definitely reccomend him!!

Cant say enough good things and really love this dealership. They are good people all around . From the beginning to end it has been a really nice experience. Scott Pobuda a Service Consultant went above and beyond on my recent visit. THANKS and Keep up the good work.

Eric was overwhelmed with business so his attention was divided, but when he had time for us he was on point. No fault to Eric as he has to respond to what comes through the door. We’re very happy with our experience and would recommend him to anyone. Thank you Eric!

I had an issue with my Q50, one of the sensor were alarming the system throwing all type of crazy lights on the dash. I called and spoke with Mo and he was able to promptly get me in. Once I arrived Mo greeted me with a big smile and plenty of knowledge to make me feel at ease about my vehicle. He allowed me to acquire a loaner car so that I could get back to work. Once the car was done he informed me of what they found and made sure that I was comfortable with everything. Once I arrived the car was washed and ready. It was freezing outside, Mo even had one of the fellas go out and start the car so that it would be nice and warm once I left. I was waiting to receive a survey for him but I must have missed it. I just want to make sure that Mo is recognized for all his great help, he is defiantly a joy to talk with if you have some free time. Thank Mo.

Last month my husband and I purchased a 2012 Infiniti G37X from Lupient Infiniti. We worked with Sandy, and had a fantastic experience. We came in not sure of what we wanted. Sandy was patient, explored all of our options with us, and helped us to narrow down our search. She was extremely helpful, and fun to chat with (while all our paperwork was being processed). I definitely recommend seeing her if youre going there!

Michael was very helpful! Great service!

I brought my fx35 it in for service, 90k mile maintenance. My service advisor was Moe (the adviser with all the awards/trophies on his desk) and he was 10/10, perfect, you pick any superlative. The work was done promptly, and Moe had a report from the service tech, and went over everything in great detail, gave no pressure recommendations, and candid advice about the report the tech came up with.Infiniti does not require an appointment, but I promise anyone who reads this that setting one with Moe is worth it.

Eric Bugenhagen made my new QX30 the best car buying experience I have ever had. Everyone at Lupient Infinity is very responsive and so professional.

Very nice place. The salesmen was great to work with and everything went fast and smoothly. Overall one of my best car buying experiences.

Service was decent, after I picked up my car it died on the highway again. And 3 days later it wouldnt start because the tech that worked on my car didnt put the battery back in properly. My battery clamp was not on correctly. Luckily my father was a mechanic so he was able to look at it and realized the battery was not put together properly. The more I think about it the more I realize how dangerous that mistake could have been if it had died on me while on the highway traveling at high speeds. Attention to detail!

Lupient provided me with great customer service. Michael was very helpful.

Ive purchased two vehicles from Jim Lupient Infiniti. My experiences here have been very average. If youre looking to buy a car youll have a normal experience here, neither bad nor good.Their service department is also average. They get the work done right and quickly, but you pay the dealer price.