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Metro by T-Mobile
630 Milwaukee Ave Ste 120, Glenview, IL 60025, United States
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Metro by T-Mobile
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Ba
Review №1

Very slow and rude service. So many people waiting almost hours and hours

Ru
Review №2

It was kind of hard to find according to the way Google maps led me but I finally found it and when I did it was a good store for it being a small store. They had everything you needed in one place. I was alittle disappointed but it wasnt their fault. I went in to update my wifes phone and I wanted to get the same phone. The problem was the store clerk hyped me up thinking it was their but they only had one so I was only able to get my wife her phone. Thats what I meant by me being alittle disappointed but she did say the next shipment would be in a couple of days so that made me alittle bit more happier I guess. But they had good customer service. The clerk put on my glass protector on my phone and transfered all my info from my old phone to my new one and put it in my new case as well. So I left the store really all ready except not having my phone but Ill have it soon. Keep up the good work.

So
Review №3

Their services are great.They exactly know what they doing.

Ма
Review №4

Great service!

Je
Review №5

This place is a scam. Came in here to activate my new iPhone. First I was grilled about where I bought my phone from, how much I paid for it etc. which is absolutely NONE OF HIS BUISNESS. I came in to simply pay my $10-$15 to activate my phone. After all these questions. He has the nerve to tell me “nah I can’t activate this. Go ahead and return it and you can buy one of our phones here that’s already activated”. Keep in mind I’ve activated numerous phones here for my family that where not bought from Metro PCS. I understand you work on commission. But this is absolutely not the way to go about it. Shame on you. I will never go back to this location again.

Sa
Review №6

Nice store and people. Got a new connection quickly without any fuss and store is kept clean with lots of accessories.

yo
Review №7

Very great service!! I got my new phone and its perfect they were all nice and help me out on what i wanted!

Ju
Review №8

Terrible service. I called ahead of time ON PURPOSE and asked if I needed the account holder there for my service. The girl on the phone said no. I go in there wait 20 minutes for them to only tell me that I need the account holder lol. Never coming here again and I suggest you stay away if you want professional service.

Pu
Review №9

Purchase new phone and its good, thanks for helping me to back up all my data , very good sales person here

Jo
Review №10

I’m very satisfied! Real professionals! In another store they told me that I can not fix my iphone. I brought it right in Metro they checked my phone and they fixed it easily. Thanks.

ky
Review №11

Very good services and help me fix my phone, fix my high bill too

Ar
Review №12

Took me 20 minutes to get a free phone and port over my number. The guy was very fast. That was too easy. I thought porting would take days. Love the new phone. And the price is right!

Io
Review №13

The service was super good and nice. I will recommend this store to all my friends and family. Thank you for being so kind and thoughtful and helpful and understanding and wonderful. I will stay a client for life.

Be
Review №14

Super kind staff helped me get what i wanted quick! Wouldn’t even think about any other metro. This is the best one I’ve been to!

er
Review №15

Jessica is best and professional, she fixed my phone problems quickly in awesome way. Thank you Jessica

Wo
Review №16

One of the best Metro stores Ive seen! Very clean and store looks amazing! Staffs were knowledgeable and friendly.

Jo
Review №17

Very good place to fix my phone and very kind people here!!

강수
Review №18

Just got new phone from this store and very nice services here !!

Il
Review №19

Thanks for setup my phone , very nice people here , clean store!

Ch
Review №20

Very knowledgeable people here and good services here thanks

Sh
Review №21

Hi my name is Sheena Im a new customer I came to a location with John and Sean John and shine actually they both helped us me and my husband we both are just two phones were very satisfied with the customer service the store looks great the store is clean organized their on it they know what theyre doing Healdsburg right they try to work it out with the house Im happy to be glad to recommend this place to a lot of other stores they work very very very professional which I went to seven different location and I end up buying phones from here so and Im very picky so I just want to let you guys know they are the best so far as far as I know and Ive been with you guys for a long time I appreciate it I just want to let you guys know about it

ky
Review №22

Thanks for fix my phone, this place good and kind

Ra
Review №23

Sean is amazing. Great service and very knowledgeable of the services offered. Definitely recommend coming here for all your cellphone and carrier needs.

Yo
Review №24

Thanks for fix my phone , very good place and kind people here

Al
Review №25

I cant really explain how pleased I am with this storeI went to Golf Mill mall as a boost customerWas told 3 lies about what he at Boost Store in Golf Mill was selling meJust to go back next day, get my refund,have the owner Im sure stand as a man and tell me He will no longer help meJust to go down the block literally to Golf n Greenwood Metro PCSGet a way better phone than dude at Boost and one better than my Stylos g2 phone( which was a good solid phone)Paid my month and walked out for switching over.I cant explain how SATISFIED I was and currently am as A Metro PCS customer.Aside from all of thatNo lieThe service at this store made me wanna come backProud of my neighborhood Metro PCS onGolf and GreenwoodKudos to the guys in the back

Er
Review №26

Great place with friendly people.Every staff are very knowledgeable with their product.5 star place

su
Review №27

Nice people here , repair my phone , very quick services!!

An
Review №28

The sales person was nice,freindly and helpful. Overall he has a very good customer service.

Ri
Review №29

Excellent service. They hook me up with problems I had with my phone immediately. Next time I need a phone this is where I will come. That house that

Di
Review №30

Jessica handled a problem that required a lot of work. She fixed multiple problems and set it up so I did not have to come in. I appreciated her work. Thxxx Jes.

So
Review №31

Just got new s10+ and its awesome , store people help me everything transfer all my old data , nice and kind people here !!

Mi
Review №32

Thanks for helping me to fix phone and good services here

Vi
Review №33

This is very interesting location that you guys just moved into its spacious and very accommodating that many customers will like to be part of ,wishing you guys all the best .

pa
Review №34

I got new galaxy s10 + from this store and help me a lot to transfer all my data , this store nice and kind !!

ch
Review №35

This store is nice !! Help me transfer all my data to new phone!! Very good service and kind people hereThanks!!

Ch
Review №36

Just purchase tablet from here !! Very good price and nice sales person here, he know everything about phhone and tablet , help me setup everything that I need, awesome place !!!

Dr
Review №37

I had the best experience at this store. The staff were super friendly and knowledgeable. Get your phones here!!!!

Fa
Review №38

Hi my name is farshid and Im at your store in Glenview I am with Sean and join me and my wife we came here to purchase phone we stop by seven different location we end up buying the phones at this location because Sean and John regret that are very clean the store theyre very professional the service was great I really appreciate what they did for me the deals were great and I will definitely come back I would definitely recommend to other people I really appreciate having business here thank you so much

Ta
Review №39

Store rap is nice and kind , I purchase new phone from here and help me transfer all my data ! Thanks

Lu
Review №40

Great experience, excellent customer service 👏 I wish I can give them 10 starts ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

희진
Review №41

Dropped my phone for battery fix and i was told that the phone will be ready by next morning at 11:00am. when i came back to the store, the door was locked. So i went to another store (with same owner) to tell them that i need to pick up my phone at the other location. when they finally opened the door, the staff told me that my phone is not ready and i needed to wait another 1 hour and 30 minuets.when i complained to a staff member that why isnt the other store open at 11:00am, he responded because “now its only 11:00am” at 11:20am. so are you saying that its ok to let your customer wait for 20 min? And why would you let your customer know to pick up their phone at first place when my phone isn’t fixed?I had to make 4 trips. When i could have just made 2. they wasted my time and i had to reschedule my afternoon meeting.they fixed my phone, but my overall customer service experience was so so.they are nice friendly staffs who are knowledgble with what they do but how they handled this situation could have been better.

jo
Review №42

Just purchase accessories from here , this place good and people is nice and kind , they sell everything related phone

An
Review №43

Very happy with the service and new location the people who work there are aces very acomidating and nice enjoy doing business there

an
Review №44

Great service and many free stuffs

Do
Review №45

I got Great deal from store, John answer and resolve all my question about the phone , thanks!!

Hy
Review №46

Clean and great place to shopping, i had great service with sales person john, and he help me everything , i recommend this place !! 5 star

Ma
Review №47

Nice store !! Clean and kind people here , just got new s10e!! Thanks for helping me

Ha
Review №48

Just received new galaxy s10 and its good phone!! Store John help me all data transfer and setup my phone !! Thanks

Hy
Review №49

Just got new phone!! And its awesome!! Thanks stone setup everything for me and transfer all my old data ,John help me !!

Ch
Review №50

Just got new galaxy s10e and its awesome!! Store Help me all the transfer my data , thanks john

Ky
Review №51

This store is nice and help me fix my phone, sales person John is nice and kind !!

Th
Review №52

I just got new phone from here and John help me everything for me clean and nice store !!

Pi
Review №53

The sales person at this location has been very knowledgable and he helped me in a timely fashion.

Fa
Review №54

Excellent service, very professional and the treat to the client is amazing. Janet is an A+ person, super nice.

in
Review №55

Just got new speaker and case !! Sales person here all nice and kind

Ch
Review №56

Thanks for fix my phone !! This store is awesome, people here nice and kind , i always come here now on ,

Na
Review №57

Store very nice and clean , I love this place always come here !!! Thanks john

JU
Review №58

Nice place here !! Just got s10e and iPhone xr!! They help me setup everything and its awesome service !!

My
Review №59

Great place and great job to transfer all my data to new phone !! Thanks

Ju
Review №60

Thanks for help !! Nice and kind people here , fix my issue and very good service !!

Ye
Review №61

Thanks for helping me setup my phone this place nice and kind . thanks

Wo
Review №62

Just got new phone from here. Sales person john was great sales person , help me a lot !!

Ma
Review №63

Was really great experience Janeth is a great customer service I was treat really good I will recommend to anybody

Hy
Review №64

Clean and nice place to shopping phones !! Gpod and kind sales person here!

He
Review №65

Great and Nice people , this guys know everything about the phone , they help me everything to setup my phone and got new phone ! Its good phone

ch
Review №66

This guys is awesome, fix my phone quickly, nice and kind people here !!

Ιο
Review №67

Iam so pleasant about the service.Everything was great. Thank you so much.

Yu
Review №68

Thanks for set you my phone and fix my problem, very greqt services here , thanks

An
Review №69

I call this place twice and they dont answere the phone, I was about to buy 2 phones and nobody answere the phone, bad service, I give 0 stars.

Mu
Review №70

The service person very efficient.The place looked inviting.

Ma
Review №71

Very polite and humble manner.great service.Good job

Jo
Review №72

The nan excellent service and great guy thanks i reccomend this store

이헌
Review №73

Just join prepaid plan , good option to get unlimited plan, this store is nice and kind !!

Di
Review №74

Janet and John they are really helpful they hold me by my mom is fine today

An
Review №75

Great service! 2 thumbs up for these guys!

Fr
Review №76

Friendly service, grt phones, always willing to help with any questions.

Ja
Review №77

I purchased new phone and this store awesome. Thanks for elsetup everything!!

SU
Review №78

Check the phone for me and fix everything for me, thanks this store is really nice and kind

Jo
Review №79

Guy helping me to clean my phone , good place

Ma
Review №80

Look nice store and people here janet and john great sales person !!

Se
Review №81

Nice place here !! Setup all my apps and data , sales person is great !!

He
Review №82

Nice and clean store here !! John and sean help me everything to setup

So
Review №83

Thanks for helping me fix all my problem , got new phone from here , and help me transfer everything!!

An
Review №84

Great phone and excellent service here !! John and janet help me everything setup !!

Ui
Review №85

Great place and John janet help me setup everything!! Thank you !!

Eu
Review №86

Thanks for the helping me setup all the apps!

Er
Review №87

I like the new location and of course the custumer service is great

He
Review №88

Nice and great store! John help me to transfer all the data to new phone ! Thanks

Sa
Review №89

Clean place and nice people here , sales person is kind

jo
Review №90

Store is nice and looks good , John always help me good , thank u

kw
Review №91

Thanks for fix my phone !! Very kind people here

Pa
Review №92

Help me clean up all the virus and junk file in my phone , thank u

Sh
Review №93

The new location looks good and the people are friendly

By
Review №94

Store is nice and clean, help me remove all the junk file and setup everything I need, thanks

Ma
Review №95

The store is very convenient to my new address

aa
Review №96

Worst service, they wont bother even if you are waiting for half hour, they come talk for 1 min n then move to other store which is attached to them

Yo
Review №97

Thanks for helping setup my phone and resolve all my problem !!

Je
Review №98

Very nice and helpful!!! Quick and easy to switch phones!

yo
Review №99

Purchase new phone from here j8 , store kind and good

Cr
Review №100

Good response and seevice. Thank you

Information
21 Photos
100 Comments
4.9 Rating
  • Address:630 Milwaukee Ave Ste 120, Glenview, IL 60025, United States
  • Site:https://www.metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 224-770-7100
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:1–6PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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